Product Info Chapter 7

CG 2400 User Guide
140
Rejecting a Call
Call rejection lets you disconnect an unsolicited
external call. When a caller is routed to call rejection,
CyberGenie plays a message before disconnecting
the call.
NOTE: Calls can also
be rejected from the
Call Progress window.
See Rejecting a Call
on page99.
For information on recording a rejection message,
see “Recording a Rejection Message” on page63 or
Changing the Rejection Message” on page128.
To reject a call:
1. Press . CyberGenie responds: Who would you
like to call?
2. When CyberGenie responds:
VOICE (SA Y) KEY OPTION D ESCRIPTION
CYBERG ENIE
ACCESS CYBERGENIE
VOICE (SA Y) KEY OPTION D ESCRIPTION
REJECT T HIS
CALL
6 8 CYBERGENIE ROUTES THE CALL TO
THE REJECTION MESSAGE. AFTER THE
MESSAGE PLAYS, CYBERGENIE
DISCONNECTS THE CALL
Chapter 7: Calls from the Handset
141
Multiple Calls
With the CG 2400 system, you can handle multiple
calls:
CyberGenie has its own call waiting feature that
acts independently of your phone service call
waiting.
You can put a call on temporary hold to dial
another number.
You can conference a call between yourself and
two external calls, an external call and another
handset, or two more handsets.
CyberGenie Call Waiting
CyberGenie alerts you to an incoming call when you
are on another call by playing a distinctive tone and
displaying a message on the handset.
You have the option of taking the call or allowing it to
ring through to your voicemail or other call
forwarding setting, depending on how your call
routing is set up. (For more information, see “Setting
Call Routing” on page70.)
To accept the waiting call
1. When CyberGenie signals that a call is waiting,
press the key.
2. CyberGenie connects the new call and places the
active call on hold.
Putting a Call on Hold
When you press the key while connected with a
caller, the caller is placed on temporary hold until you
tell CyberGenie what you want to do with the call.
You can place a call on hold while you speak with
another caller or give a command to CyberGenie.