User's Manual

2/2020 CY-0090-018, Rev.A Page 31 of 49
6 e-vive™ SYSTEM TROUBLESHOOTING
e-vive™ app Error Messages:
Bluetooth connection is interrupted
If during a stimulation treatment the Bluetooth connection signal is
disrupted, the stimulation will continue. To pause the stimulation,
momentarily press the on/off button on the e-vive™ controller. To stop
the stimulation, press and hold the on/off button on the e-vive™
controller for 2 seconds to turn off the device.
Battery discharged
Should the e-vive™ controller internal battery become discharged, a
screen will be displayed on the e-vive™ app once treatment is
complete. The e-vive™ controller needs to be recharged before the
next treatment. Refer to Section 5.1, “Charging the e-vive™ controller”
for battery charging instructions.