Manual

7
Troubleshooting
PROBLEM CAUSE SOLUTION
No sound from the unit. The SIGNAL
presence LED indicator(s) do(es) not
light up.
1 – The signal source is sending no
signal.
2 – Defective cable.
1 – The signal source does not have
a hot enough output.
1 – The mixer or signal source is
distorting.
1 – The system is overloaded and
has reached maximum power.
1 – The console probably has un-
balanced outputs. You may be using
an incorrect un-balanced to balanced
cable.
2 – The mixer and the powered
speaker are not plugged into the
same mains outlet.
3 – The audio signal cable is too
long or too close to an AC cable.
1 – The audio signal cable is too
long or too close to the lighting cable.
2 – On a sound system with three-
phase AC, the lighting equipment and
the UNIT are connected to the same
phase.
1 – Bad or loose AC connection to
the UNIT or the mains outlet.
2 – Faulty AC cable.
3 – Blown Fuse.
1 – Check that the mixer or sound
source is sending signal to the UNIT.
2 – Check that the cable from the
sound source to the UNIT is
connected correctly. Replace the cable
if defective.
1 – If using a mixer, use the balanced
output if available. Use a professional
mixer with a hotter output.
1 – Turn mixer channel gains down.
Check that none of your signal
sources are distorting.
1 – Turn down the mixer's output.
1 – Read the appendix of this manual
to make a correct un-balanced to
balanced cable.
2 – Connect the mixer and the unit
to the same mains outlet.
3 – Use a cable that is as short as
possible and/or move the audio signal
cable away from mains cables.
1 – Move the audio signal cable away
from lighting cables. Try to find out at
what point the noise is leaking into
the system.
2 – Connect the sound system to a
different phase than the lights. You
may need the help of an electrician.
1 – Check you connections.
2 – Check the cables, connectors
and AC power with a suitable mains
tester.
3 – Replace fuse on fuse holder with
one of the same type. If it blows
again, take the unit to a service
centre.
Full power cannot be obtained. The
LIMIT LED indicator(s) never light(s)
up.
Sound is distorted. The LIMIT LED
indicator(s) is/are not on, or only light
up occasionally.
Sound is distorted and very loud. One
or more LIMIT LED indicators light up.
Hum or buzz when a mixer is
connected to the unit.
Hum or buzz when using lighting
controls in the same building.
The power on LED indicator(s) do(es)
not light up when the power
connector is rotated and locked at
the ON (LOCK) position.
EN
Manual del Usuario / serie aero 28 / User’s Manual