User guide

AudioCore Version 8.40
AudioCore Version 8.40AudioCore Version 8.40
AudioCore Version 8.40 Page 63
Walkabout Kit Frequently Asked Questions
My laptop has Wi-Fi built in – can I use this?
The XTA Walkabout pack has been specifically designed for use with the supplied Netgear Wireless card. It is possible to
configure an internal Wi-Fi system to communicate with the Wiser. XTA does not recommend this approach, and we
cannot guarantee correct operation. However, if you wish to use the internal Wi-Fi, the required settings are on page 55
of this manual.
What sort of range can I expect with the system?
The standard 802.11b WLAN specification states that the approximate range available is 100m, in open space conditions,
assuming good line of sight is available. This distance will be reduced by using the system indoors (through walls), and if
there are large objects in the path.
Some of my units have not been updated to the latest software version – how will this affect the operation?
XTA strongly recommend that you perform the update as soon as possible – the system may work, but the speed of
operation will be greatly reduced and, in some circumstances, the system may not work at all.
Can I control my XTA units with SIA’s SMAART software, via the Wiser?
No. We believe that SIA’s SMAART does not currently support communication to XTA units via TCP/IP protocol.
Control can only be achieved via a hard-wired link using COM1 or 2, or a suitable MIDI interface.
However, it is possible to run SMAART and Audiocore at the same time, and resize the windows to allow the analysis to
be viewed, while also adjusting parameters wirelessly through AudioCore.
How can I extend the range of my wireless connection?
A discussion about improving the available range of a wireless network is beyond the scope of this document. However,
information on this topic can be found on Netgear’s website at www.netgear.com
in the ‘Support’ section.
I can’t make my laptop recognise when I change channel on my Wiser, even though the unit it is connected to says it has been
changed – what is wrong?
You cannot change the radio channel (either through this software or via the Wiser setup wizard on a unit) while
associated with the Wiser on a network – please disable the wireless network card in Control Panel, THEN change the
channel and re-enable the network.
Do you sell the Wiser unit separately?
XTA only sells the Wiser Wireless adapter as part of the Walkabout kit as this is the only way we can guarantee correct
configuration. We cannot support technical enquiries regarding wireless operation unless we have first hand knowledge of
the system.
What’s your favourite colour?
XTA recommend blue, but this is at the user’s discretion.