User Manual

2. I cannot connect to the Access Point or the wireless Router.

3. The DWL-AG520 Power and Link lights are not on.

4. I forgot my Encryption key.

Make sure that the SSID on the DWL-AG520 PCI adapter is

exactly the same as the SSID on the Access Point or wireless

Router.

Move the DWL-AG520 and Access Point or wireless Router into

the same room and then test the wireless connection.

Disable all security settings. (WEP, MAC Address Control, AES)

Make sure that the Access Point/Router is not locked down to a

different frequency

Turn off your Access Point and the computer with the

DWL-AG520. Turn on the Access Point, and then turn on the

computer with the DWL-AG520.

Refresh the DWL-AG520 Utility

Check to see if the DWL-AG520 PCI adapter is firmly inserted

into the PCI slot of your desktop computer.

Troubleshooting

Reset the Access Point to its factory default settings and restore the

DWL-AG520 Wireless PCI Adapter to the factory default settings.

Make sure that the DWL-AG520 Wireless Adapter is properly seated

in the computer’s PCI slot.

If Windows does not detect the hardware upon insertion of the

adapter, make sure to completely remove drivers that were

previously loaded. To remove the drivers, do the following:

5. The computer does not recognize the DWL-AG520 Wireless Adapter.