User's Manual

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2. I cannot connect to the access point or the wireless router.
Check to see if the DWL-520 PCI adapter is firmly inserted into the PCI
slot of your computer.
Make sure that the SSID on the DWL-520 PCI adapter is exactly the
same as the SSID on the Access Point or wireless router.
Move the DWL-520 and Access Point or Wireless router into the same
room and then test the wireless connection.
Disable all security settings. (WEP, MAC Address Control, AES)
Make sure that the Radio is not locked down to a different frequency
Turn off your Access Point and the computer with the DWL-520. Turn on
the Access Point, and then turn on the computer with the DWL-520.
Refresh the DWL-520 Utility
Troubleshooting (continued)
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3. The DWL-520 Power and Link lights are not on.
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4. I forgot my Encryption key.
Reset the Access Point to its factory default settings and restore the DWL-
520 Wireless PCI Adapter to the factory default settings. (The default settings
are listed in the Using the Configuration Utility section in this manual.)
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Make sure that the DWL-520 Wireless PCI Adapter is properly seated in
the computer’s PCI slot.
If Windows does not detect the hardware upon insertion of the adapter,
make sure to completely remove drivers that were previously loaded. To
remove the drivers, do the following:
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5. The computer does not recognize the DWL-520 PCI Adapter.