User's Manual

62D-Link WDA-2320 User Manual

Section 5 - Troubleshooting

• Make sure that the SSID on the WDA-2320 desktop adapter is exactly the same as the SSID on the Access Point or

wireless router.

• Move the WDA-2320 and Access Point or Wireless router into the same room and then test the wireless

connection.

• Disable all security settings. (WEP, MAC Address Control, AES)

• Make sure that the Radio is not locked down to a different frequency

• Turn off your Access Point and the computer with the WDA-2320. Turn on the Access Point, and then turn on the

computer with the WDA-2320.

• Refresh the WDA-2320 Utility

2. I cannot connect to the access point or the wireless router.

• Check to see if the WDA-2320 desktop adapter is ﬁrmly inserted into the PCI slot of your laptop computer.

3. The WDA-2320 Power and Link lights are not on.

• Reset the Access Point to its factory default settings and restore the WDA-2320 Wireless Desktop Adapter to the factory

default settings. (The default settings are listed in the Using the Conﬁguration Utility section in this manual.)

4. I forgot my encryption key.