Systems Network Router User Manual

35
Device Alive Checkup
Issue a PING command to the IP address of the device’s local port. The device and cable are
working properly if it is successful.
ISP Connectivity Checkup
Issue a PING command to the IP address of your ISP’s Gateway or DNS server. You may
need to check the settings in the DI-701 via the Windows GUI if this is dynamically set.
For Example:
C:\> PING 203.66.81.254
If successful, you can reach your ISP server.
If unsuccessful you may be having trouble connecting to your ISP, please verify that the DI-
701 is properly configured to connect to your ISP. Also verify that your Cable/DSL modem
is functioning properly.
Internet Connectivity Checkup
PING to an IP address or domain name on Internet.
For Example:
C:\> PING 168.95.192.1 –w 5000
C:\> PING www.yahoo.com –w 5000
If successful, you are connected to the Internet.
If you can ping the ISP’s gateway, but cannot ping a specific site on the Internet, odds are
your ISP has an internal problem. Call them for support.
Getting Technical Support
D-Link provides free technical support. North American customers can contact D-Link
technical support through our web site, e-mail, or by phone. North American technical
support is available Monday through Friday from 6:00 a.m. to 6:00 p.m. (PST).
Web:
http://www.dlink.com
E-mail:
[e-mail]