User`s manual

Troubleshooting

In the event that you are unable to connect to or use your Broadband

Router, please refer to the following troubleshooting guide. After each

problem description, a possible cause and problem resolution is provided. If

this section does not help you fix the problem, go to the D-Link web site

(www.dlink.com) for additional troubleshooting tips. If neither of these

helps, please contact D-Link Technical Support for additional help. The

phone numbers for Technical Support are in the appendix of this manual

under D-Link Office Information.

Basic Functions

My Broadband Router will not turn on. No LED’s light up.

Cause:

§ The power is not connected or the power switch is set to “Off”.

Resolution:

§ Connect the power adapter to your Broadband Router and plug it into the

power outlet.

§ Make sure that the power switch is set to “On”.

Note: Only use the power adapter provided with your Broadband Router.

Using any other adapter may damage your Broadband Router.

LED’s don’t follow the correct boot-up sequence as stated in the Quick

Install Guide.

Cause:

§ The unit’s firmware is corrupt.