Table of Contents Product Overview........................................................................3 Introduction..........................................................................3 Features..............................................................................4 Hardware Overview.............................................................5 Front Panel - LEDs.........................................................5 Rear Panel - Connections..............................................
Product Overview Introduction The D-Link Analog Trunk Gateway DIV-140 is a full featured multi port SIP based VoIP gateway. It links traditional telephone network and IP network. Using the DIV-140 you can explore the wide features of VoIP technology. It enables you to make and receive calls through a low cost VoIP network using a conventional telephone network setup.
Features Following features are supported. Protocols • SIP RFC 3261 Compliance • STUN and IP sharing support for NAT • RTP and RTCP • DTMF Tx/Rx support using SIP INFO or Out of Band as per RFC 2833. • Fax Support using T.
Hardware Overview Front Panel - LEDs Power LED Will illuminate when the device is powered on. D-Link DIV-140 User Guide PSTN LEDs These LEDs show the status of the FXO ports. If an LED is illuminated, the phone is off the hook, if it is not illuminated, the phone is on the hook. It will blink during a conversation or firmware upgrade. LAN LED Will blink to indicate activity on the LAN port.
Rear Panel - Connections Console Used to connect the DIV-140 to the Com Port on your computer. Reset Button Press to reset the DIV-140 to factory default settings. LAN Port Connects DIV-140 to Ethernet enabled device or switch. PSTN Ports Four (4) FXO ports used to connect to wall phone jacks. Power Receptor Receptor for Power Adapter.
Installation This section will explain how to connect your DIV-140 device to your network. Requirements The following items are required to configure the DIV-140: 1. Electrical outlet 2. PC with a serial port connection 3. Terminal emulator program (like Hyper Terminal) 4. Browser to access web interface. Following browsers are recommended: a. Internet Explorer version 6.0 and above b. Mozilla version 5.0 and above c. Netscape version 7.1 and above 5.
Connection A. Connect the power adaptor to power port of the DIV-140 and then connect other end of power adaptor to an electric outlet. B. Connect the Ethernet port of the DIV-140 to an Ethernet port on your hub or switch using a CAT5 Ethernet cable. C. Using the provided RJ-45 to DB9 console cable, connect the console port to your PC’s COM port. D. Using telephone cables, connect the FXO ports to the telephone wall jacks. E. Start a terminal emulator program on PC, such as Hyper Terminal.
Configuration Once powered on, the DIV-140 will be at its default configuration parameters. The default IP address of the device is 10.0.0.1. You can configure the device either through the web UI or Command Line Interface (CLI). In order to use a web browser to configure the device, you must make sure the device has a valid Ethernet connection to a PC or LAN via its Ethernet port. We recommend using a recent version of the above mentioned browsers. The browser must have JavaScript enabled.
Web-based Configuration To use the web-based configuration utility you must use a computer either directly connected to the device using a cross-over Ethernet cable or connected to the same network as the DIV-140. The default IP address is 10.0.0.1. If your network is using a different IP range, you must first statically assign your computer an IP address of 10.0.0.2 (subnet mask - 255.0.0.0) and change the IP address of the. DIV-140 to an available IP address of your network.
When the login window appears, enter the user name admin and then your password. The default password is password. Click OK to continue. The System Information page will appear. This will display information regarding your DIV-140 device such as network settings and firmware version. The left column will contain the navigation menu. The plus (+) sign will indicate the section contains a sub-menu.
Device Configuration Country: Select your country from the drop-down menu. Feature Code: Enter the feature code. Speed Dial: Enter the speed dial number. Auto Log Off Time: Enter the time (in minutes) to automatically log off.
Audio Configuration Codec Priority: Here you can select the priority of audio codecs. While establishing a call, the DlV-140 will negotiate the highest priority of codec acceptable to both parties. The administrator can choose from four codecs. G.711 Mu and G.711 A provide the best voice quality but consume the most bandwidth. G.723 consumes less bandwidth with some compromise on quality. G.729 is a compromise between both. It uses significantly less bandwidth as compared to G.
Fax Pass Through: In this mode of fax communication, G711 codec is used. Device will automatically switch to G711 codec on detection of FAX tone from the FAX machine. Fax Relay: In this mode of fax communication, T.38 codec is used. Device will automatically switch to T.38 codec on detection FAX tone from the FAX machine. If both the modes of fax communication are selected then preference will be given to Fax Relay mode.
Call Configuration Timeout: Various constants which are used during the call setup (like maximum timeout or number of rings) can be configured in this section. Dial Timeout: Enter the maximum time to wait for a user to dial any key after going off hook. After this timeout is reached an error tone is played to the user. Range: 5 to 120 seconds. Default: 15 seconds. Connection Timeout: Enter the maximum time to wait to get any response from the other end.
For example, the feature key sequence to initiate call hold feature is *111. If character termination is enabled to # then you can dial *111# for the same. Character: Enter the character to use for termination. Range: 0 to 9, * or #. Default: # Default Route: Here you can configure how calls should be routed. Route all calls to Enable this if all calls including calls to local FXO ports should be routed to the VoIP server. Default: Enable.
Network Configuration IP Mode: Select a method to obtain an IP address from Static, DHCP and PPPoE option. If the Static option is selected, then a user configured IP address, Net Mask, gateway and DNS server addresses would be used. If DHCP or PPPoE is selected, then these values will be obtained using DHCP or PPPoE. Default: Static. IP Address: This specifies the IP address of the DIV-140. Default: 10.0.0.1 Net Mask: This specifies the net mask of the DIV-140. Default: 255.0.0.
Time Configuration Mode: The time can be set to either Manual or NTP by selecting the corresponding radio button. NTP Server: Enter the domain name or IP address of NTP server. Default: pool.ntp.org. GMT: Select the time zone from the drop-down menu. Date and Time: In manual mode the device date and time can be configured here in YYYY-MM-DD Hrs:Min:Sec (Year-Month-Date Hours: Minutes:Seconds) format.
NAT Configuration IP Sharing: For the device to work behind NAT enable IP Sharing, STUN or TURN. IP Sharing is simplest and can be used in the scenario where on the network router, one to one static address mapping can be configured. Global IP Address: Configure here the global or external IP address of the network. Contact your system administrator to get the global IP address.
Media Configuration RTP Port Range: Configure the port range to be used for RTP streaming. This range should be larger than twice the maximum number of simultaneous calls as each call needs two ports (RTP + RTCP). Range: 1024 to 65535. Default: 6000 to 10000. QoS: Parameters for various Quality-of-Service mechanisms can be set in this section. These are used to prioritize the RTP packets on the network. ToS: This field specifies the Type-of-Service value that is used for RTP packets.
VoIP Configuration Server Settings: The SIP Server specific parameters are configured here. If there is no SIP server being used then the fields in this section can be left empty. Primary Server Enter the IP address or domain name of the primary SIP server. Address: Default: www.sipproxy1.com. Port: Enter the primary SIP server port in this field. Default: 5060. Secondary Server: Enter the IP address or domain name of secondary SIP server. This is used as backup in case if primary server is not reachable.
Authentication Used to authenticate the device with a SIP server. This field accepts only letters, digits, hyphen and underscore and can be a maximum of 30 Password: characters. User Parameter: This feature will be supported in future releases. Outbound Proxy: This is useful in traversing a firewall. Server Address: Enter the IP address or domain name of the outbound proxy server. This is the address where SIP messages will be sent. Port: Enter the outbound proxy server port in this field.
Hunt Group Hunt Group: You can group together several ports to create a hunt group. Incoming calls to any member in a hunt group are directed to a port in the hunt group which is not in use. The call is rejected only if all the ports in the hunt group are busy. To use this feature, follow these steps: 1. Create a hunt group 2. Add a destination entry pointing to this hunt group 3. Create an ACR entry pointing to the destination to route the calls to hunt group.
Destination Destination Table: To configure various features like Phone Book, Speed Dial, Call Forwarding, Hotline, Warmline, etc, first create the hunt group (if required), then a destination entry should be added and then the feature can be configured. The destination entries can be managed on this page. It shows the list of destinations which are currently configured. You can add, delete or modify the destination entries. A Maximum of 25 destination entries can be created.
Example: If port phone numbers are 8001, 8002, etc and it is required that calls starting with 91 should be directed to the local ports then add a destination entry with name as “Local Destinations” with destination type as dialed local FXO port. And in the ACR Table add an entry with prefix as 91 and strip 2 digits pointing to this destination. Now if user dials 918001, then call will end up on port 1, 918002 it will end up on port 2 and so on. 3.
ACR ACR: Automatic Call Routing is supported where in based on the number, the calls can be routed to any destination. The ACR entries can be managed on this page. It shows the list of ACR entries which are currently configured. You can add, delete or modify the ACR entries. A maximum of 10 ACR entries can be created. Before configuring the ACR entry, the required destinations should be added in destination table. Edit: Click on the Edit icon to modify the currently configured entry.
Example: The ACR entry with prefix as 9800, minimum and maximum digits as 0 will only match number 9800. Example: Say if the calls starting with 5600 should be routed to destination “USA Gateway” but before routing the 5600 should be removed and number should be prefixed with 91. The number routed to gateway should be of exact 12 digits after 5600. For this routing add an ACR entry with prefix as 5600, minimum and maximum digits as 12, strip 4 digits (as 5600 has 4 digits) and add digits as 91.
System Phone Book Phone Book: Here you can manage the system phone book common to all FXO ports. When any of the ports dial the number to make an outgoing call, it is checked if there is any phone book entry corresponding to that number. If entry is found then the call is placed to that destination. This page shows the list of entries which are currently configured. You can add, delete, or modify the phone book entries. A maximum of 10 entries can be created.
System Speed Dial Speed Dial: Here you can manage the system speed dial entries common to all FXO ports. When any of the ports dial the speed dial feature access code followed by speed dial number then the destination corresponding to that speed dial number entry (if found) will be dialed. This page shows the list of entries that are currently configured. You can add, delete or modify the speed dial entries. A maximum of 10 entries can be created.
Port Configuration Port Number: Here you can configure the authentication parameters to register with VoIP server and different features of each port. Select the port from this drop-down list. Authentication These parameters are used to authenticate the ports with Parameters: VoIP server during registration or while making calls. If “Use Same Authentication for All Channels” field is enabled in VoIP Configuration page, then these fields are not editable.
Features: Various features for all ports can be configured in this section. Selecting the checkbox will enable the feature, otherwise the feature is disabled. Before configuring the following features (except Call Waiting), the required destinations should be added in destination table. Call Forward Always: Enable this to redirect all incoming calls for this port to the configured destination in drop-down menu.
Port Phone Book Phone Book: Here you can manage the per port phone book. When any of the ports dial a number to make an outgoing call, it is checked if there is any phone book entry corresponding to that number. If entry is found then the call is placed to that destination. This page shows the list of entries which are currently configured. You can add, delete or modify the phone book entries. A maximum of 10 entries can be created.
Port Speed Dial Port Speed Dial: Here you can manage the per port speed dial entries. When any of the ports dial a speed dial feature access code followed by a speed dial number then the destination corresponding to that speed dial number entry (if found) will be dialed. This page shows the list of entries which are currently configured. You can add, delete or modify the speed dial entries. A maximum of 10 entries can be created.
Login Configuration Login Configuration: Two levels of privilege are supported – Administrator level and User level. The privilege level is identified based on username and password entered while logging into the web UI. The Administrator privilege can edit all the fields on all pages, perform software upgrade, configuration upload and download, restore factory settings, modify both user and admin username and passwords and save the changes.
Debug Syslog Configuration: The device supports logging debug messages to a Syslog server. The related fields can be configured on this page. Debug Level: Select the debug level in this drop-down menu. Setting it to Information or Trace will significantly increase the number of messages logged to server and increase the bandwidth used. Default: Error. Log Server Address: Enter the log server IP address and port or domain name. It can be a maximum of 40 characters.
Device Management Restore System Click on the Reset button to restore the system default values. Defaults: You will be asked to confirm the choice. WARNING!!! You will lose all configuration modifications you have made if you continue with this option. All parameters like port phone numbers, features, ACR, phone book, speed dial entries, network settings, audio configuration, etc will be set to system defaults. Also note that the device IP will change to 10.0.0.
Upgrade History Upgrade History: Here you can see the history of software upgrades done on this device. It shows details like the upgrade file name, server address, time, etc. The table has the following columns as explained below: Upgrade File: The name of upgrade file as entered by user when initiating upgrade. Server Address: The upgrade server address as entered by user when initiating upgrade. Time: The system time when the upgrade was initiated.
Call History Port Number: Here you can see the list of dialed outgoing calls and received incoming calls for each port of device. The details for each call like source and destination numbers, IP addresses, codec used, duration of call, etc can also be monitored on this page. In the first section of page you can apply the filter to customize call history list. Select your options in ‘Select Port’ and ‘Call Direction’ fields and click on ‘GO’ button to see the call history for your selected filters.
The third section of the page displays the total duration of calls for selected port and direction in first section of page. Also you can use button ‘Reset Call History’ to permanently clear the call history log from device memory. Please note that after resetting the call history log it can not be restored back. The call history is maintained in SDRAM and due to system limitations it is transferred to persistent storage only periodically (say every 1 hour).
Port Status Port Status: Here you can see the status information like registration status, hook status, call status, cable status, etc about each port. The table has following columns as explained below: Port: This is the port number of device. Port Type: This column displays the type of port. Cable Status: Indicates whether the cable is connected to the FXO port or not. Hook Status: Whether the port is off hook (busy) or on hook (idle) is displayed in this column.
Save Changes Save Changes: Each page on the web UI where configuration settings can be modified has an APPLY button. Make the modifications and click the APPLY button of every page where modifications are done. To permanently save your changes click on the “Save Changes” button on this page. Changes in some fields may require the device to restart the application and in that case the current calls will be disconnected. So before saving make sure all calls are disconnected.
Restart System Restart System: Click on the “Restart” button to restart the device. Make sure the changes made in configuration are saved before doing so otherwise they will be lost. Also the active calls will be disconnected. Save and restart may lose your browser connection. If the device IP mode is changed, then access the device GUI using the new IP address.
Troubleshooting TIP: If you face any issues with this product, please read the corresponding section of user manual. Configuration 1. What is the default username and password to login to the DIV-140? The default username and password are admin and password. The same can be used on both web (https) and CLI interfaces. If this is not working then you can reset the device configuration to factory default settings by pressing the button on the rear panel of the device.
The call history is maintained in SDRAM and due to system limitations it is transferred to persistent storage only periodically (approx. every 1 hour). The information displayed on the Call History page may not be accurate if the device is powered off before the call history is saved to flash. Also due to memory limitations, only the most recent 100 calls are stored in memory. 6. Clicking links in the menu in the left frame of the web UI will not open that page.
11. Why do I hear a dial tone even though I have not dialed an FXO number? The same happens on any VoIP number I dial. In case of network failure or failure while registering to the VoIP server the outgoing calls will be routed to the first free FXO line if the Use FXO as lifeline option is enabled on the System Setting > Call page. 12. I hear a fast busy tone as soon as I go off hook on a phone connected to an FXS port. The hotline feature is likely enabled for that FXS port.
G.711 codec and the VAD option should be disabled for reliable transmission of FAX over IP. 18. When we initiate a call from a VoIP phone to an FXO port we get a dial tone. However, when pressing the DTMF keys on the VoIP phone, the number is not dialed out. Also, the dial tone doesn’t stop. This can happen if DTMF keys are transmitted as in band. Please make sure that “out of band DTMF” is enabled on both the DIV-140 and the VoIP phone. 19.
23. Why is caller ID is not being detected? The PSTN network should generate the caller ID. The number of FXO rings in System Settings > Call page should be more than 2 for the caller ID detection to work. Also, the country code should be set to the proper value as per the telephone network characteristics. If your country is not in the list you can choose country code OTHERS and select the proper caller ID specification on the Tone Settings page. Please note that DTMF caller ID is not supported. 24.
Warranty Subject to the terms and conditions set forth herein, D-Link Systems, Inc. (“D-Link”) provides this Limited Warranty: • Only to the person or entity that originally purchased the product from D-Link or its authorized reseller or distributor, and • Only for products purchased and delivered within the fifty states of the United States, the District of Columbia, U.S. Possessions or Protectorates, U.S. Military Installations, or addresses with an APO or FPO.
Limited Software Warranty: D-Link warrants that the software portion of the product (“Software”) will substantially conform to D-Link’s then current functional specifications for the Software, as set forth in the applicable documentation, from the date of original retail purchase of the Software for a period of ninety (90) days (“Software Warranty Period”), provided that the Software is properly installed on approved hardware and operated as contemplated in its documentation.
• After an RMA number is issued, the defective product must be packaged securely in the original or other suitable shipping package to ensure that it will not be damaged in transit, and the RMA number must be prominently marked on the outside of the package. Do not include any manuals or accessories in the shipping package. D-Link will only replace the defective portion of the product and will not ship back any accessories. • The customer is responsible for all in-bound shipping charges to D-Link.
IF ANY IMPLIED WARRANTY CANNOT BE DISCLAIMED IN ANY TERRITORY WHERE A PRODUCT IS SOLD, THE DURATION OF SUCH IMPLIED WARRANTY SHALL BE LIMITED TO THE DURATION OF THE APPLICABLE WARRANTY PERIOD SET FORTH ABOVE. EXCEPT AS EXPRESSLY COVERED UNDER THE LIMITED WARRANTY PROVIDED HEREIN, THE ENTIRE RISK AS TO THE QUALITY, SELECTION AND PERFORMANCE OF THE PRODUCT IS WITH THE PURCHASER OF THE PRODUCT.
Contacting Technical Support U.S. and Canadian customers can contact D-Link technical support through our web site or by phone. Before you contact technical support, please have the following ready: • Model number of the product (e.g. DIV-140) • Hardware Revision (located on the label on the bottom of the device (e.g. rev A1)) • Serial Number (s/n number located on the label on the bottom of the device).
Registration Product registration is entirely voluntary and failure to complete or return this form will not diminish your warranty rights. Version 1.
