DPH-120S SIP Phone Quick User Guide Version 1.
TABLE OF CONTENTS 1.0 INTRODUCTION............................................................................................................. 4 2.0 PACKAGE CONTENT.................................................................................................... 4 3.0 LIST OF FIGURES .......................................................................................................... 5 4.0 SUMMARY OF KEY FUNCTIONS ..............................................................................
7.11 7.12 7.13 7.14 7.15 7.16 7.17 7.18 8.0 STUN SETTING – STUN SERVER SETTING, UPNP SETTING ......................................... 25 VOICE SETTING AND QOS .............................................................................................. 26 PHONE SETTINGS – PHONE SETTING .............................................................................. 27 PHONE SETTING – TIMER ............................................................................................... 28 CALL TRACING LOG...
1.0 INTRODUCTION Voice over IP (also known as Internet Phone) is a technology that allows anyone to make a telephone call over the Internet. This is a quick user guide for the DPH-120S SIP Phone. It is intended to help you configure the telephone and have it ready to run within a few minutes. Please follow the user guide carefully as troubleshooting the telephone can be very difficult and time consuming. 2.0 PACKAGE CONTENT The following materials are included in the package.
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6.0 IP PHONE SETUP 6.1 Menu Summary Press the MENU key Display Name: kevin Enable ADSL DIALUP: ENABLE/DISABLE ADSL DIALUP: ENABLE Disable ADSL DIALUP: DISABLE ADSL ID: mike_2004 ADSL Password: ******** Enable DHCP: ENABLE/DISABLE Disable IP Address: AUTO IP Address: 061.063.083.254 Subnet Mask: AUTO Subnet Mask: 255.255.254.000 Router IP: AUTO Router IP: 061.063.083.254 DNS Server IP: 061.063.082.001 SNTP Server IP: 216.133.140.
SNTP Cycle: 01 Do Not Disturb: ENABLE/DISABLE CF Unconditional: ENABLE/DISABLE CF User Busy: ENABLE/DISABLE CF No Answer: ENABLE/DISABLE Anonymous Call: ENABLE/DISABLE Anony Call Rej: ENABLE/DISABLE Ring Type: Ringing1/2/3/4 MAC Address: 00D0E90137DB Version: V: 1.
NOTE 1: If you made any modifications, you may quit setup at any time by pressing MENU + OK to save and exit or MENU + CANCEL to quit without saving. The phone will automatically exit from the menu screen if there are no inputs from the user. NOTE 2: Use or NOTE 3: Left arrow key 6.2 to select ENABLE or DISABLE. can be used as Backspace key. Display Name MENU • Press • Enter the display name 6.
3 • Press • Enter ADSL password ADSL Password: ******* DISABLE ADSL Dialup • Press • Press 6.4 to select DISABLE ADSL DIALUP: DISABLE DHCP (Dynamic Host Configuration Protocol) DHCP allows the network administrator to distribute IP addresses when a computer is plugged into a different place in the network. If your ISP provides static IP address, you must disable DHCP and enter the IP address provided.
3 • Press • Subnet mask automatically acquired Subnet Mask: 255.255.254. 0 4 • Press • Router IP automatically acquired Router IP: 61. 63. 83.254 DISABLE DHCP 1 • Press • Use or to set DHCP to DISABLE 2 • Press • Enter the IP address IP Address: 061.063.083.
3 • Press • Enter the subnet mask Subnet Mask: 255.255.254.000 4 • Press • Enter the router IP address 6.5 Router IP: 061.063.088.019 DNS Server IP The domain name system (DNS) is the way that Internet domain names are located and translated into Internet Protocol addresses. There is probably a DNS server within close geographic proximity to your ISP that maps the domain names in your Internet requests or forwards them to other servers in the Internet. • • 6.6 Press DNS Server IP: 061.063.082.
6.7 Do Not Disturb This setting allows the user to reject all incoming phone calls. • Press • Use 6.8 or to select ENABLE or DISABLE Do Not Disturb: DISABLE CF (call forward) Unconditional Enable CF Unconditional to forward all the incoming calls to another number. Otherwise set to disable. You will need to use a web-browser to input the forwarded phone number. Refer to section 7.0 for more information on call forwarding. • Press • Use 6.
6.11 Anonymous Call Enables the caller (user) to hide the name and phone number from the receiver. • Press • Use 6.12 or to select ENABLE or DISABLE Anonymous Call: ENABLE Anony Call Rej (Anonymous Call Rejection) Reject any anonymous incoming calls. • Press • Use 6.13 or to select ENABLE or DISABLE Anony Call Rej: DISABLE Ringing Type Select the ring tone. There are four ring tones in total.
6.14 MAC Address This menu displays the MAC address. User cannot modify MAC address. • Press • MAC address is displayed on the screen 6.15 MAC Address: 00D0E9017DB Version Version menu displays the firmware version. You cannot modify the version number. • Press • Firmware version is displayed on screen 6.16 Version: V: 1.0 Language Selection The VoIP Phone (model no. DPH-120S) supports two languages: Japanese and English. • Press • Use • Press 6.
6.18 Volume Adjustment 6.18.1 Ringer Volume While the handset is in place, • Press to increase the ringer volume and to decrease the ringer volume 6.18.2 Speaker Volume While the handset is in place, • Press • Press to increase the speaker volume and to decrease the speaker volume 6.18.
7.0 USING THE CONFIGURATION MENU The configuration menu can be accessed using a web browser. Some advanced features such as CF Unconditional, CF User Busy and CF No Answer must be setup from the web browser. 7.1 Accessing Configuration Menu • Open the web browser (ie. Internet Explorer, Netscape…) Type in the IP Address of the phone followed by :9999 • IP address is provided by your Internet Service Provider (ISP). If your ISP supports DHCP, you may obtain the IP address from you phone.
User Name Configuration menu login name. Password Configuration menu login password. NTP Server IP Network Time Protocol (NTP) is a protocol used to help match your system clock with an accurate time source (eg atomic clock, time server). It is good practice to have all your networked computers synchronized with one server. Time Zone Select your time zone. If there is daylight saving in your area, click the check box.
7.4 Management Setting – Firmware update FTP server, login ID, login password and firmware filename are preset when you purchase the phone. These are required to download and update the firmware. FTP Server FTP Server address. Login ID Login ID provided by your supplier. Login Password Login password provided by you supplier. Firmware Filename Updated firmware filename. Do not change the file name unless specified by your supplier. 7.
7.6 Network Setting – PPPoE Choose PPPoE if your ISP uses PPPoE. Most DSL users use PPPoE. PPPoE ID PPPoE ID/username provided by your ISP. PPPoE Password PPPoE password. DNS Server DNS address provided by your ISP. 7.7 Network Setting – Static IP Choose Static IP network setting if all Wide Area Network IP is provided to you by your ISP. IP Address IP address assigned to you by your ISP. Router IP Router IP address. Subnet Mask Subnet mask address.
NOTE: RESTART the system for new settings to take effect after you modify the IP address. 7.8 SIP Setting – SIP Phone Setting, Registrar and Outbound Proxy Server Session Initiation Protocol (SIP) is the most popular Voice over IP standard. It enables two or more people to make phone calls, share multimedia and make multimedia conference over the internet. Please have an administrator setup these settings for you or obtain this information from your SIP service provider.
7.9 SIP Setting – Others This section is for network administrators. Session Timer The time interval in which the phone periodically refresh SIP sessions by sending repeated INVITE requests. These INVITE requests allow the user agent or proxies to determine the status of the SIP session. Media Port Real-time Transport Protocol port number. Provides endto-end transfer of data with real-time audio.
7.10 SIP Account Settings You may have up to 4 accounts. i.e., the IP phone can receive up to four different phone numbers. Account Active When you dial a number, the default account is used to dial. User Name of default account is displayed on the receiver’s IP phone. Enable or disable this account. Display Name Display name on the IP phone. SIP User Name User name. Authentication User Name Name used to access SIP server. Authentication Password User password to access SIP server.
7.11 STUN Setting – STUN Server Setting, UPnP Setting STUN Simple Traversal of User Datagram Protocol through Network Address Translators is a protocol that allows applications to determine the types of NATs and firewalls are in between them and the internet. STUN also provides the ability for applications to determine the public IP addresses allocated to them by the NAT. STUN Domain Name/IP Address Enter STUN domain name or IP address if STUN is enabled.
7.12 Voice Setting and QoS Codec Voice Compression Algorithm priority settings. Select from the most used codec to the least used codec. RTP Packet Length Real-Time Transfer Protocol (RTP) packet length. VAD VAD detects voice activity and adjusts the signal to a target power level. It ensures that background noise or echo does not get amplified to the target power level. DTMF Method Select the tone method for IP phone. Voice TOS Sets the type of service for this Internet datagram.
7.13 Phone Settings – Phone Setting Recall you can only enable or disable call forwarding from the IP phone MENU key. With the web-browser, you can enter the forwarded phone numbers in the Phone Setting menu. Tone Setting Select the tone for particular country Ringer Type Select the type of ring (1 to 4). Hold Tone Select melody or tone when HOLD key is pressed. Do Not Disturb Reject all incoming calls. Call Waiting Enable or disable call waiting.
Call Forward Click No Answer to enable call forward to another number when no one answers the phone after 180s (default). The timer can be changed from 0-600s. Refer to section 7.14 to change the timer. Click Busy to enable call forward to another number when user is busy on the phone. Click Unconditional to transfer all incoming calls to another number. Enter the call forward number on the text box. 7.14 Phone Setting – Timer NTP Recycle NTP recycle time.
Auto Speaker Off 7.15 The time interval that the speaker phone is on before turning off automatically (due to inactivity). Call Tracing Log Call Tracing Log keeps a record of all the phone activities. This log is used by our engineers to troubleshoot hardware problems. 7.16 Phone Book Phonebook menu allows the user to add, modify and delete phone numbers. To add, type in the name and number then click NEW to add. To modify/delete, select the name from the list and click modify/delete.
7.17 Speed Dial Speed dial numbers can be accessed from the IP phone. Refer to section 8.2 for speed dial info. Number 0x 7.18 Speed dial phone number. 0x is the speed dial number. Restart System Click Restart to update all the modifications and reboot the system.
8.0 OPERATING THE PHONE 8.1 Dialing 8.1.1 IP Address 1. Lift handset 2. Dial IP address. or press SPEAKER button For example: dialing 192.168.0.1 3. Press OK or wait until the timer expires to dial. 8.1.2 SIP Number Note: You have to register with SIP server to use SIP number. 1. Lift handset 2. Dial SIP number. or press SPEAKER button For example: dialing 1866 3. Press OK or wait until the timer expires.
8.2 Speed Dialing 1. Lift handset 2. Dial Speed Dial number. or press SPEAKER button For example: dialing speed dial number 08 8.3 Answering a Phone Call Note: The CANCEL key may be used to reject a call. When phone rings: 1. Lift handset or press SPEAKER button to begin conversation. 8.4 Switching to Another Line While having a conversation: 1. Press Hold to switch to another line. 8.
8.6 Call Transfer While having a conversation: 1. Press Hold 2. Dial the IP address or the extension number where you like the call to be transferred. 3. Press Transfer to put the person on the other line on hold. to transfer the call. 8.7 Redial Note: To return to idle mode, press CANCEL key 8.7.1 Last Dialed Number 1. Lift handset 2. Press Redial or press SPEAKER button to dial the last dialed number. 8.7.2 Through Call History 1. Press Redial .
8.8 On Hold Note: To transfer a call while on hold, press the TRANS key. Dial the extension/phone number and press the TRANS key again to transfer the call. While having a conversation: 1. Press HOLD (Press HOLD again to resume conversation) 8.9 Call Forward Please refer to IP Phone Setup and Web Browser Configuration section to setup call forwarding. 8.10 Three Way Conference 1. Pick up the handset and call Person A. You Person A 2. After Person A pick up the phone, press Hold key hold. 3.
9.0 USING THE PHONEBOOK 9.1 9.2 Dialing from the Phonebook 1. Press the PHONE BOOK key 2. Press 3. Press OK to access the phone book. to scroll down the list until the name is displayed on the screen. to dial. Storing a Number 1. Press and hold the PHONE BOOK key on the screen. 2. Enter a name then press OK 3. Enter the number that corresponds to the name and press OK 4. Press OK 5. Repeat Step 1 to 4 to store another phone number. again to save the phonebook.
9.3 9.4 Editing a Number 1. Press the PHONE BOOK key 2. Press 3. Press the PHONE BOOK key 4. Select “Edit” and press OK 5. Enter a new name and press OK 6. Enter the new phone number and press OK 7. Press OK to access the phonebook. until the name is displayed on the screen. again. to edit. to save and override the previous name and phone number. Deleting a Number 1. Press the PHONE BOOK key 2. Press 3. Press the PHONE BOOK key 4. Select “Delete” and press OK 5.
10.0 Troubleshooting The following troubleshooting information can be used to help solve most common problems. QUESTION There are no DIAL tone RECOMMENDED ACTION 1. Check if there are any loose connections. Nothing is displayed on the 1. Check if power cord is connected properly. LCD screen 2. Check if there is 120V AC coming from the power outlet. How to update Firmware? 1. ATC IP Phone automatically updates firmware when it powers up (while connected to the internet). Why can’t I dial my friend’s 1.
3. Check with your supplier if firmware filename is correct. I accidentally set DSL to 1. Unplug the power cord from the IP phone. Wait 2 seconds enable and now the phone and plug the power cord back in the IP phone. Press and hold does not boot up MENU key. The system should bypass boot up and go straight into phone setup menu. Modify the phone setting and make sure you save it before you exit. Why do I get “Can’t Upgrade 1.
