2.4 GHz Wireless PCI Adapte Owner's Manual

Troubleshooting

2. I cannot connect to the access point or the wireless router.

• Make sure that the SSID on the DWL-510 PCI adapter is exactly the

same as the SSID on the Access Point or wireless router.

3. The DWL-510 Link lights are not on.

• Check to see if the DWL-510 PCI adapter is firmly inserted into a PC

PCI slot.

4. The computer does not recognize the DWL-510 Wireless Adapter.

• Make sure that the DWL-510 Wireless Adapter is properly seated in

the computer’s PCI slot.

• If Windows does not detect the hardware upon insertion of the

adapter, make sure to completely remove drivers that were

previously loaded. To remove the drivers, do the following:

A. Under Tools> select Folder Options…> select View >

under Hidden files and folders > select Show hidden

files and folders

B. Uncheck Hide extension for known file types > click on

Apply

C. Search for the files NETR33X.INF and NETR33X.SYS.

Remove these files from the INF and SYSTEM32

(DRIVERS) folders in the Windows directory. Note:

Windows XP and Windows 2000 will rename .inf files that

have not received WHQL certification into oem.inf files (e.g.,

oem1.inf.)

5. The computer with the DWL-510 installed is unable to connect to the

wireless network.

• Check that the LED indicators for the broadband modem are

indicating normal activity. If not, there may be a problem with the

broadband connection.

Troubleshooting

• Check that the LED indicators on the wireless router are functioning

properly. If not, check that the AC power and Ethernet cables are

firmly connected.