Specifications
86
Troubleshooting (continued)
5. Why does my wireless connection keep dropping?
Antenna Orientation- Try different antenna orientations for the DWL-2100AP. Try to
keep the antenna at least 6 inches away from the wall or other objects.
If you are using 2.4GHz cordless phones, X-10 equipment or other home security
systems, ceiling fans, and lights, your wireless connection will degrade dramatically
or drop altogether. Try changing the channel on your router, access point and wire-
less adapter to a different channel to avoid interference.
Keep your product away (at least 3-6 feet) from electrical devices that generate
RF noise, like microwaves, monitors, electric motors, etc.
6. Why can’t I get a wireless connection?
If you have enabled encryption on the DWL-2100AP, you must also enable encryption
on all wireless clients in order to establish a wireless connection.
Make sure that the SSID on the access point and the wireless client are exactly
the same. If they are not, wireless connection will not be established.
The encryption settings are: 64-, 128-, or 152-bit. Make sure that the encryption
bit level is the same on the access point and the wireless client.
Move the DWL-2100AP and the wireless client into the same room and then
test the wireless connection.
Disable all security settings. (WEP, MAC Address Control)
When deploying several access points and wireless devices, please make sure that
access points in close proximity do not have overlapping channels. Nearby access
points should be assigned channels that are at least 4 channels apart to prevent
interference. For example, with a group of 3 access points you could assign the rst
to channel 1, the second to channel 6, and the third to channel 11.
D-Link products let you access your network from virtually anywhere you want. However,
the positioning of the products within your environment will affect the wireless range. Please
refer to Installation Considerations in the Wireless Basics section of this manual for further
information about the most advantageous placement of your D-Link wireless products.
4. What variables may cause my wireless products to lose reception?