DRAFT VERSION | May 30, 2013 User Manual AC1300 Gaming Router DGL-5500
Preface D-Link reserves the right to revise this publication and to make changes in the content hereof without obligation to notify any person or organization of such revisions or changes. Manual Revisions Revision Date Draft May 30, 2013 Description • Initial release for Revision A1 Trademarks D-Link and the D-Link logo are trademarks or registered trademarks of D-Link Corporation or its subsidiaries in the United States or other countries.
Table of Contents Table of Contents Preface.................................................................................. i Manual Revisions............................................................................ i Trademarks....................................................................................... i Product Overview............................................................... 1 Package Contents..........................................................................
Table of Contents Status.......................................................................................52 Device Info........................................................................52 Logs.....................................................................................53 Statistics.............................................................................54 Connect a Wireless Client to your Router.......................55 WPS Button.....................................................
Section 1 - Product Overview Product PackageOverview Contents DGL-5500 Gaming Router Power Adapter Ethernet Cable Wi-Fi Configuration Card Quick Install Guide If any of the above items are missing, please contact your reseller. Note: Using a power supply with a different voltage rating than the one included with the DGL-5500 will cause damage and void the warranty for this product.
Section 1 - Product Overview System Requirements Network Requirements • An Ethernet-based broadband modem Computer with the following: • Windows®, Macintosh, or Linux-based operating system • An installed Ethernet adapter or wireless adapter Web-based Configuration Utility Requirements Supported Browsers: • Internet Explorer 7 or higher • Firefox • Safari 4 or higher • Chrome Windows® Users: Make sure you have the latest version of Java installed. Visit www.java.com to download the latest version.
Section 1 - Product Overview Introduction The DGL-5500 Wireless AC1300 Gaming Router provides revolutionary Gigabit 802.11ac wireless speed - up to 1300Mbps – for flawless HD video streaming to multiple devices. The integrated StreamBoost QoS engine intelligently prioritizes bandwidth to make lag and buffering a thing of the past.
Section 1 - Product Overview Hardware Overview Connections 1 2 3 4 5 7 6 1 2 3 4 5 6 7 USB Port WPS Button LAN Ports (1-4) Internet Port Power Button Power Port Reset Button Connect a USB printer to share on your network. Press to start the WPS process. The Power LED will start to blink. Connect Ethernet devices such as computers, switches, and game consoles. Connect your broadband modem to this port using an Ethernet cable. Press to power the router on and off. Connect the supplied power adapter.
Section 1 - Product Overview Hardware Overview LEDs 1 2 1 Power LED 2 Internet LED D-Link DGL-5500 User Manual A solid green light indicates a proper connection to the power supply. The light will be solid orange during boot-up and will blink green during the WPS process. A solid green light indicates a connection to the Internet port. If the LED is orange, the connection is good but the router cannot connect to the Internet.
Section 2 - Installation Installation This section will walk you through the installation process. Placement of the router is very important. Do not place the router in an enclosed area such as a closet, cabinet, or in the attic or garage. Before you Begin • Please configure the router with the computer that was last connected directly to your modem. • Users with DSL providers - If you are using a PPPoE connection, you will need your PPPoE user name and password.
Section 2 - Installation Wireless Installation Considerations The D-Link wireless router lets you access your network using a wireless connection from virtually anywhere within the operating range of your wireless network. Keep in mind, however, that the number, thickness and location of walls, ceilings, or other objects that the wireless signals must pass through, may limit the range.
Section 2 - Installation Connect to your Network 1. Turn off and unplug your DSL or Cable modem. This is required. Modem 2. Connect an Ethernet cable from the Internet port of the router to the Ethernet port on your DSL or Cable modem.
Section 2 - Installation 3. Connect another Ethernet cable from the Ethernet port on your computer to one of the LAN ports on the router. USB WPS 1 2 LAN 3 4 Ethernet Cable INTERNET Computer POWER 12V 2A DGL-5500 4. Plug the power back into your DSL or Cable modem. Please wait about one minute before continuing.
Section 2 - Installation 5. Plug the power adapter into your router and connect to an available power outlet or surge protector. If the Power LED does not light up, press the Power button on the back of the router. Computer USB WPS 1 2 LAN 3 4 INTERNET POWER Power Button 12V 2A Modem DGL-5500 6. After the router has powered up, verify that the power (green) and Internet (orange or green) LEDs are both lit.
Section 2 - Installation Connect to an Existing Router Note: It is strongly recommended to replace your existing router with the DGL-5500 instead of using both. If your modem is a combo router, you may want to contact your ISP or manufacturer’s user guide to put the router into Bridge mode, which will ‘turn off’ the router (NAT) functions.
Section 2 - Installation 5. Under Router Settings, enter an available IP address and the subnet mask of your network. Click Save Settings to save your settings. Use this new IP address to access the configuration utility of the router in the future. Close the browser and change your computer’s IP settings back to the original values as in Step 1. 6. Disconnect the Ethernet cable from the router and reconnect your computer to your network. 7.
Section 2 - Installation Configuration There are several different ways you can configure your router to connect to the Internet and connect to your clients: • D-Link Setup Wizard - This wizard will launch when you log into the router for the first time. Refer to the next page. • Manual Setup - Log into the router and manually configure your router (advanced users only). Refer to page 18.
Section 3 - Configuration Quick Setup Wizard If this is your first time installing the router, launch your web browser (e.g., Internet Explorer, Firefox, Safari, and Chrome), and enter http://dlinkrouter.local. or the router’s IP address (default is 192.168.0.1). If this is your first time logging into the router, this wizard will start automatically.
Section 3 - Configuration If the router does not detect a valid Ethernet connection from the Internet port, this screen will appear. Connect your broadband modem to the Internet port and then click Connect. If the router detects an Ethernet connection but does not detect the type of Internet connection you have, this screen will appear. Click Guide me through the Internet Connection Settings to display a list of connection types to choose from. Select your Internet connection type.
Section 3 - Configuration If the router detected or you selected PPPoE, enter your PPPoE username and password and click Next to continue. Note: Make sure to remove your PPPoE software from your computer. The software is no longer needed and will not work through a router. If the router detected or you selected Static, enter the IP and DNS settings supplied by your ISP. Click Next to continue. Click either I want automatic StreamBoost updates or I decline automatic StreamBoost updates.
Section 3 - Configuration Click the Test Bandwidth button first so the router can detect your speeds. After processing is completed, you will see a check mark in the Enable StreamBoost Bandwidth Control checkbox, which turns on StreamBoost. Then you can either check the Enable Auto Bandwidth Estimation box to auto-detect your bandwidth or manually enter your download and upload speeds. Click Next to continue. In order to secure your router, please enter a new password.
Section 3 - Configuration Web-based Configuration Utility Open a web browser (e.g., Internet Explorer, Chrome, Firefox , or Safari) and enter http://dlinkrouter.local./ or http://192.168.0.1. Enter your password and click Login. Note: If you did not create a password with the Setup Wizard, leave the password blank by default. The My Network page will have a graphical layout of your network. Note that devices connected to the router must be transmitting/receiving data to show up.
Section 3 - Configuration Setup If you want to configure your router to connect to the Internet using the wizard, click Internet Connection Setup Wizard. Please refer to page 23. If you consider yourself an advanced user, click Manual Internet Connection Setup to configure your connection manually. (Instructions for manual setup begin below.) The next few pages will explain each of the ISP connection types. You can select the type from the My Internet Connection is drop-down menu.
Section 3 - Configuration Manual Internet Setup Static (assigned by ISP) Select Static IP if all the Internet port’s IP information is provided to you by your ISP. You will need to enter in the IP address, subnet mask, gateway address, and DNS address(es) provided to you by your ISP. Each IP address entered in the fields must be in the appropriate IP form, which are four octets separated by a dot (x.x.x.x). The Router will not accept the IP address if it is not in this format.
Section 3 - Configuration Internet Setup Dynamic (Cable) My Internet Select Dynamic IP (DHCP) to obtain IP Address information Connection: automatically from your ISP. Select this option if your ISP does not give you any IP numbers to use. This option is commonly used for cable modem services. Host Name: The Host Name is optional but may be required by some ISPs. Leave blank if you are not sure. Use Unicasting: Check the box if you are having problems obtaining an IP address from your ISP.
Section 3 - Configuration Internet Setup PPPoE (DSL) Choose PPPoE (Point to Point Protocol over Ethernet) if your ISP uses a PPPoE connection. Your ISP will provide you with a username and password. This option is typically used for DSL services. Make sure to remove your PPPoE software from your computer. The software is no longer needed and will not work through a router. My Internet Select PPPoE (Username/Password) from the drop-down menu.
Section 3 - Configuration Internet Connection Setup Wizard If you did not initially choose to install your router with the Quick Setup Wizard, you can click on Internet Connection Setup Wizard from the Setup > Internet screen. This wizard is designed to guide you through a step-by-step process to configure your new D-Link router and connect to the Internet. Click Next to continue.
Section 3 - Configuration In order to secure your router, enter a new password. Click Next to continue. Select your Internet connection type and click Next to continue. If you selected PPPoE, enter your PPPoE username and password and click Next to continue. Note: Make sure to remove your PPPoE software from your computer. The software is no longer needed and will not work through a router.
Section 3 - Configuration If you selected Static, enter the IP and DNS settings supplied by your ISP. Click Next to continue. Click either I want automatic StreamBoost updates or I decline automatic StreamBoost updates. Click Next to continue.
Section 3 - Configuration Click the Test Bandwidth button first so the router can detect your speeds. After processing is completed, you will see a check mark in the Enable StreamBoost Bandwidth Control checkbox, which turns on StreamBoost. Then you can either check the Enable Auto Bandwidth Estimation box to auto-detect your bandwidth or manually enter your download and upload speeds. Click Next to continue. When the setup process is completed, you will see this screen.
Section 3 - Configuration Wireless Settings If you want to configure the wireless settings on your router using the wizard, click Wireless Connection Setup Wizard and refer to the next page. Click Add Wireless Device with WPS if you want to add a wireless device using Wi-Fi Protected Setup (WPS) and refer to page 44. If you want to manually configure the wireless settings on your router click Manual Wireless Connection Setup and refer to page 46.
Section 4 - Security Wireless Connection Setup Wizard To run the security wizard, click on Setup > Wireless Settings. Click the Wireless Connection Setup Wizard button. Enter a name for your wireless network (SSID), one for the 2.4GHz frequency and another for the 5GHz frequency. Do not use personal information as your SSID since users with wireless devices within range of your router will be able to see this information.
Section 4 - Security If you selected Automatically, the summary window will display your settings. Write down the security key and enter this on your wireless clients. Click Save to save your settings. If you selected Manually, the following screen will appear. Create a passphrase for your Wireless Security Password. Click Next to continue. Note: The security password/passphrase must be between 8 and 63 characters and is case-sensitive.
Section 3 - Configuration Manual Wireless Settings 802.11n/g (2.4GHz) Enable Wireless: Check the box to enable the wireless function. If you do not want to use wireless, uncheck the box to disable all the wireless functions. Schedule: Select the time frame that you would like your wireless network enabled. The schedule may be set to Always. Any schedule you create will be available in the drop-down menu. Click New Schedule to create a schedule.
Section 3 - Configuration 802.11ac/n/a (5GHz) Enable Wireless: Check the box to enable the wireless function. If you do not want to use wireless, uncheck the box to disable all the wireless functions. Schedule: Select the time frame that you would like your wireless network enabled. The schedule may be set to Always. Any schedule you create will be available in the drop-down menu. Click New Schedule to create a schedule. Wireless Network Service Set Identifier (SSID) is the name of your wireless network.
Section 4 - Security Wireless Security This section will show you the different levels of security you can use to protect your data from intruders. The DGL-5500 offers the following types of security: • WPA2 (Wi-Fi Protected Access 2) • WPA (Wi-Fi Protected Access) • WPA2-PSK (Pre-Shared Key) • WPA-PSK (Pre-Shared Key) What is WPA? WPA (Wi-Fi Protected Access), is a Wi-Fi standard that was designed to improve the security features of WEP (Wired Equivalent Privacy).
Section 4 - Security WPA/WPA2-Personal (PSK) It is recommended to enable wireless security on your wireless router before your wireless network adapters. Please establish wireless connectivity before enabling encryption. 1. Log into the web-based configuration by opening a web browser and entering the IP address of the router (192.168.0.1). Click on Setup and then click Wireless Settings on the left side. 2. Next to Security Mode, select WPA-Personal. 3.
Section 4 - Security Configure WPA/WPA2-Enterprise (RADIUS) It is recommended to enable wireless security on your wireless router before your wireless network adapters. Please establish wireless connectivity before enabling encryption. 1. Log into the web-based configuration by opening a web browser and entering the IP address of the router (192.168.0.1). Click on Setup and then click Wireless Settings on the left side. 2. Next to Security Mode, select WPA-Enterprise. 3.
Section 3 - Configuration Network Settings This section will allow you to change the local network settings of the router and to configure the DHCP settings. Router Settings Router IP Address: Enter the IP address of the router. The default IP address is 192.168.0.1. If you change the IP address, once you click Save Settings, you will need to enter the new IP address in your browser to get back into the configuration utility. Default Subnet Enter the Subnet Mask. The default subnet mask is Mask: 255.255.
Section 3 - Configuration DHCP Server Settings DHCP stands for Dynamic Host Control Protocol. The DGL-5500 has a built-in DHCP server. The DHCP Server will automatically assign an IP address to the computers on the LAN/private network. Be sure to set your computers to be DHCP clients by setting their TCP/IP settings to “Obtain an IP Address Automatically.” When you turn your computers on, they will automatically load the proper TCP/IP settings provided by the DGL-5500.
Section 3 - Configuration NetBIOS Node Select the different type of NetBIOS node; Broadcast only, Point-to-Point, Mixed-mode, and Hybrid. Type: WINS IP Enter your WINS Server IP address(es).
Section 3 - Configuration DHCP Reservation If you want a computer or device to always have the same IP address assigned, you can create a DHCP reservation. The router will assign the IP address only to that computer or device. Note: This IP address must be within the DHCP IP Address Range. Enable: Check this box to enable the reservation. Computer Name: Enter the computer name or select from the drop-down menu and click <<. IP Address: Enter the IP address you want to assign to the computer or device.
Section 3 - Configuration Advanced Media Server Enable Media Check this box to enable. Server: Media Server Enter a name for the media server.
Section 3 - Configuration Virtual Server This will allow you to open a single port. If you would like to open a range of ports, refer to the next page. Name: Enter a name for the rule or select an application from the drop-down menu. Select an application and click << to populate the fields. IP Address: Enter the IP address of the computer on your local network that you want to allow the incoming service to.
Section 3 - Configuration Port Forwarding This will allow you to open a single port or a range of ports. Name: Enter a name for the rule or select an application from the drop-down menu. Select an application and click << to populate the fields. IP Address: Enter the IP address of the computer on your local network that you want to allow the incoming service to.
Section 3 - Configuration Network Filters Use MAC (Media Access Control) Filters to allow or deny LAN (Local Area Network) computers by their MAC addresses from accessing the network. You can either manually add a MAC address or select the MAC address from the list of clients that are currently connected to the Broadband Router. Configure MAC Select Turn MAC Filtering Off, Allow MAC addresses Filtering: listed below, or Deny MAC addresses listed below from the drop-down menu.
Section 3 - Configuration Access Control The Access Control section allows you to control access in and out of your network. Use this feature as Parental Controls to only grant access to approved sites, limit web access based on time or dates, and/or block access from applications like P2P utilities or games. Enable Access Check the Enable Access Control box, and then Control: click on Add Policy to start the Wizard. Access Control Wizard Click Next to continue with the wizard.
Section 3 - Configuration Enter a name for the policy and then click Next to continue. Select a schedule (i.e., Always) from the drop-down menu and then click Next to continue. Enter the following information: • Address Type - Select IP, MAC, or Other Machines. • IP Address - Enter the IP address of the computer you want to apply the rule to. • Machine Address - Enter the PC MAC address or click on Clone Your PC’s MAC Address. Click Add and then click Next to continue. Select the filtering method.
Section 3 - Configuration Add Port Filter Rules: Enable - Check to enable the rule. Name - Enter a name for your rule. Dest IP Start - Enter the starting IP address. Dest IP End - Enter the ending IP address. Protocol - Select the protocol. Dest Port Start - Enter the starting port number. Dest Port End - Enter the ending port number. Click Next. To enable Web Access Logging, click Enabled. Click Save to save the access control rule. Your newly created policy will now show up under Policy Table.
Section 3 - Configuration Firewall Settings A firewall protects your network from the outside world. The DGL-5500 offers a firewall type functionality. The SPI feature helps prevent cyber attacks. Sometimes you may want a computer exposed to the outside world for certain types of applications. If you choose to expose a computer, you can enable DMZ. DMZ is short for Demilitarized Zone. This option will expose the chosen computer completely to the outside world.
Section 3 - Configuration Allows application that uses Real Time Streaming Protocol to receive streaming media from the Internet. QuickTime and Real Player RTSP: are some of the common applications using this protocol. Allows devices and applications using VoIP (Voice over IP) to communicate across NAT. Some VoIP applications and devices have SIP: the ability to discover NAT devices and work around them. This ALG may interfere with the operation of such devices.
Section 3 - Configuration DMZ Enable DMZ: If an application has trouble working from behind the router, you can expose one computer to the Internet and run the application on that computer. Note: Placing a computer in the DMZ may expose that computer to a variety of security risks. Use of this option is only recommended as a last resort. DMZ IP Specify the IP address of the computer on the LAN that Address: you want to have unrestricted Internet communication.
Section 3 - Configuration Maintenance Admin This page will allow you to change the Administrator password and also enable Remote Management. Admin Password: Enter a new password for the Admin login name. Enter again to verify password. Gateway Name: Enter a name for your router.
Section 3 - Configuration Time The Time Configuration option allows you to configure, update, and maintain the correct time on the internal system clock. From this section you can set the time zone that you are in and set the Time Server. You have the option of using NTP, which is short for Network Time Protocol. An NTP server will sync the time and date with your router. Daylight Saving can also be configured to automatically adjust the time when needed.
Section 3 - Configuration System This section allows you to manage the router’s configuration settings, reboot the router, and restore the router to the factory default settings. Restoring the unit to the factory default settings will erase all settings, including any rules that you’ve created. Browse: After you have downloaded the new firmware, click Browse to locate the firmware update on your hard drive. Click Upload to complete the firmware upgrade.
Section 3 - Configuration Status Device Info This page displays the current information for the DGL-5500. It will display the LAN, WAN (Internet), and Wireless information. If your Internet connection is set up for a Dynamic IP address then a Release button and a Renew button will be displayed. Use Release to disconnect from your ISP and use Renew to connect to your ISP. If your Internet connection is set up for PPPoE, a Connect button and a Disconnect button will be displayed.
Section 3 - Configuration Logs The router automatically logs (records) events of possible interest in it’s internal memory. If there isn’t enough internal memory for all events, logs of older events are deleted but logs of the latest events are retained. The Logs option allows you to view the router logs. You can define what types of events you want to view and the level of the events to view.
Section 3 - Configuration Statistics The screen below displays the Usage Time. Here you can view the amount of packets that pass through the DGL-5500 on both the WAN, LAN ports and the wireless segments. The traffic counter will reset if the device is rebooted.
Section 4 - Security Connect a Wireless Client to your Router WPS Button The easiest and most secure way to connect your wireless devices to the router is WPS (Wi-Fi Protected Setup). Most wireless devices such as wireless adapters, media players, Blu-ray DVD players, wireless printers and cameras will have a WPS button (or a software utility with WPS) that you can press to connect to the DGL-5500 router.
Section 4 - Security Windows® 8 1. Click on the wireless computer icon in your system tray (lower-right corner next to the time). 2. A list of available wireless networks will appear. 3. Click the wireless network (SSID) you want to connect to and then click Connect. 4. If the network is secure/encrypted, enter the Wi-Fi password (security key) and click Next.
Section 4 - Security 5. Click either to enable or disable file sharing. 6. You will now be connected to your wireless network. If you get a good signal but cannot access the Internet, confirm the encryption by reviewing the profile or check the TCP/IP settings for your wireless adapter. Refer to the Networking Basics section in this manual for more information.
Section 4 - Security Windows® 7 WPA/WPA2 It is recommended to enable wireless security (WPA/WPA2) on your wireless router or access point before configuring your wireless adapter. If you are joining an existing network, you will need to know the security key or passphrase being used. 1. Click on the wireless icon in your system tray (lower-right corner). Wireless Icon 2. The utility will display any available wireless networks in your area.
Section 4 - Security 3. Highlight the wireless network (SSID) you would like to connect to and click the Connect button. If you get a good signal but cannot access the Internet, check your TCP/IP settings for your wireless adapter. Refer to the Networking Basics section in this manual for more information. 4. The following window appears while your computer tries to connect to the router.
Section 4 - Security 5. Enter the same security key or passphrase that is on your router and click Connect. You can also connect by pushing the WPS button on the router. It may take 20-30 seconds to connect to the wireless network. If the connection fails, please verify that the security settings are correct. The key or passphrase must be exactly the same as on the wireless router.
Section 4 - Security WPS The WPS feature of the DGL-5500 can be configured using Windows® 7. Carry out the following steps to use Windows® 7 to configure the WPS feature: 1. Click the Start button and select Computer from the Start menu. 2. Click Network on the left side.
Section 4 - Security 3. Double-click the DGL-5500. 4. Input the WPS PIN number (displayed in the WPS window on the Router’s LCD screen or in the Setup > Wireless Setup menu in the Router’s Web UI) and click Next.
Section 4 - Security 5. Type a name to identify the network. 6. To configure advanced settings, click the icon. Click Next to continue.
Section 4 - Security 7. The following window appears while the Router is being configured. Wait for the configuration to complete. 8. The following window informs you that WPS on the router has been setup successfully. Make a note of the security key as you may need to provide this security key if adding an older wireless device to the network in the future. 9. Click Close to complete WPS setup.
Section 5 - Connecting to a Wireless Network Windows Vista® Windows Vista® users may use the built-in wireless utility. If you are using another company’s utility, please refer to the user manual of your wireless adapter for help with connecting to a wireless network. Most utilities will have a “site survey” option similar to the Windows Vista® utility as seen below. If you receive the Wireless Networks Detected bubble, click on the center of the bubble to access the utility.
Section 5 - Connecting to a Wireless Network WPA/WPA2 It is recommended to enable wireless security (WPA/WPA2) on your wireless router or access point before configuring your wireless adapter. If you are joining an existing network, you will need to know the security key or passphrase being used. 1. Open the Windows Vista® Wireless Utility by right-clicking on the wireless computer icon in your system tray (lower right corner of screen). Select Connect to a network. 2.
Section 5 - Connecting to a Wireless Network 3. Enter the same security key or passphrase that is on your router and click Connect. It may take 20-30 seconds to connect to the wireless network. If the connection fails, please verify that the security settings are correct. The key or passphrase must be exactly the same as on the wireless router.
Section 5 - Connecting to a Wireless Network WPS/WCN 2.0 The router supports Wi-Fi protection, referred to as WCN 2.0 in Windows Vista®. The following instructions for setting this up depends on whether you are using Windows Vista® to configure the router or third party software. When you first set up the router, Wi-Fi protection is disabled and unconfigured. To enjoy the benefits of Wi-Fi protection, the router must be both enabled and configured.
Section 5 - Connecting to a Wireless Network Windows® XP Windows® XP users may use the built-in wireless utility (Zero Configuration Utility). If you are using another company’s utility, please refer to the user manual of your wireless adapter for help with connecting to a wireless network. Most utilities will have a “site survey” option similar to the Windows® XP utility as seen below. If you receive the Wireless Networks Detected bubble, click on the center of the bubble to access the utility.
Section 5 - Connecting to a Wireless Network WPA/WPA2 It is recommended to enable WPA on your wireless router or access point before configuring your wireless adapter. If you are joining an existing network, you will need to know the WPA key being used. 1. Open the Windows® XP Wireless Utility by right-clicking on the wireless computer icon in your system tray (lower-right corner of screen). Select View Available Wireless Networks. 2.
Section 5 - Connecting to a Wireless Network 3. The Wireless Network Connection box will appear. Enter the WPA-PSK passphrase and click Connect. It may take 20-30 seconds to connect to the wireless network. If the connection fails, please verify that the WPA-PSK settings are correct. The WPA-PSK passphrase must be exactly the same as on the wireless router.
Section 6 - Troubleshooting Troubleshooting This chapter provides solutions to problems that can occur during the installation and operation of the DGL-5500. Read the following descriptions if you are having problems. The examples below are illustrated in Windows® XP. If you have a different operating system, the screenshots on your computer will look similar to the following examples. 1. Why can’t I access the web-based configuration utility? When entering the IP address of the D-Link router (192.168.0.
Section 6 - Troubleshooting • Configure your Internet settings: • Go to Start > Settings > Control Panel. Double-click the Internet Options Icon. From the Security tab, click the button to restore the settings to their defaults. • Click the Connection tab and set the dial-up option to Never Dial a Connection. Click the LAN Settings button. Make sure nothing is checked. Click OK. • Go to the Advanced tab and click the button to restore these settings to their defaults. Click OK three times.
Section 6 - Troubleshooting 3. Why can’t I connect to certain sites or send and receive e-mails when connecting through my router? If you are having a problem sending or receiving e-mail, or connecting to secure sites such as eBay, banking sites, and Hotmail, we suggest lowering the MTU in increments of ten (Ex. 1492, 1482, 1472, etc). To find the proper MTU Size, you’ll have to do a special ping of the destination you’re trying to go to. A destination could be another computer, or a URL.
Section 6 - Troubleshooting You should start at 1472 and work your way down by 10 each time. Once you get a reply, go up by 2 until you get a fragmented packet. Take that value and add 28 to the value to account for the various TCP/IP headers. For example, lets say that 1452 was the proper value, the actual MTU size would be 1480, which is the optimum for the network we’re working with (1452+28=1480). Once you find your MTU, you can now configure your router with the proper MTU size.
Appendix A - Wireless Basics Wireless Basics D-Link wireless products are based on industry standards to provide easy-to-use and compatible high-speed wireless connectivity within your home, business or public access wireless networks. Strictly adhering to the IEEE standard, the D-Link wireless family of products will allow you to securely access the data you want, when and where you want it. You will be able to enjoy the freedom that wireless networking delivers.
Appendix A - Wireless Basics What is Wireless? Wireless or Wi-Fi technology is another way of connecting your computer to the network without using wires. Wi-Fi uses radio frequency to connect wirelessly, so you have the freedom to connect computers anywhere in your home or office network. Why D-Link Wireless? D-Link is the worldwide leader and award winning designer, developer, and manufacturer of networking products. D-Link delivers the performance you need at a price you can afford.
Appendix A - Wireless Basics Wireless Personal Area Network (WPAN) Bluetooth is the industry standard wireless technology used for WPAN. Bluetooth devices in WPAN operate in a range up to 30 feet away. Compared to WLAN the speed and wireless operation range are both less than WLAN, but in return it doesn’t use nearly as much power which makes it ideal for personal devices, such as mobile phones, PDAs, headphones, laptops, speakers, and other devices that operate on batteries.
Appendix A - Wireless Basics Where is wireless used? Wireless technology is expanding everywhere not just at home or office. People like the freedom of mobility and it’s becoming so popular that more and more public facilities now provide wireless access to attract people. The wireless connection in public places is usually called “hotspots”.
Appendix A - Wireless Basics Security Don’t let you next-door neighbors or intruders connect to your wireless network. Secure your wireless network by turning on the WPA or WEP security feature on the router. Refer to product manual for detail information on how to set it up. Wireless Modes There are basically two modes of networking: • Infrastructure – All wireless clients will connect to an access point or wireless router.
Appendix B - Networking Basics Networking Basics Check your IP address After you install your new D-Link wireless adapter and have established a wireless connection, by default, the TCP/IP settings should be set to obtain an IP address from a DHCP server (i.e., router) automatically. To verify your IP address, please follow the steps below. Windows® 8 Users • Press the Windows key and R together. Type cmd in the box and click OK. • At the prompt, type ipconfig and press Enter.
Appendix B - Networking Basics Statically Assign an IP Address If you are not using a DHCP capable gateway/router, or you need to assign a static IP address, please follow the steps below: Windows® 8 Users • Press the Windows key and then type IP. Click Settings on the right side and then click View Network Connections. • Right-click on the adapter which represents your D-Link wireless network adapter. • Highlight Internet Protocol Version 4 (TCP /IPv4) and click Properties.
Appendix B - Networking Basics Windows® 7/ Vista® Users • Click on Start > Control Panel (make sure you are in Classic View). Double-click on the Network and Sharing Center icon. If you are using Windows Vista, click on Manage network connections along the left panel in the window. For Windows® 7, click on Change adapter settings. • Right-click on the Local Area Connection which represents your D-Link wireless network adapter which will be connected to your network.
Appendix B - Networking Basics Windows® XP Users • Click on Start > Control Panel. Make sure you are in Classic View. Double-click on the Network Connections icon. • Right-click on the Local Area Connection which represents your D-Link wireless network adapter (or other adapter) which will be connected to your router. • Highlight Internet Protocol (TCP/IP) and click Properties.
Appendix C - Technical Specifications Technical Specifications Standards • IEEE 802.11ac (draft) • IEEE 802.11n • IEEE 802.11g • IEEE 802.11a • IEEE 802.11b • IEEE 802.3 • IEEE 802.3u • IEEE 802.3ab • IEEE 802.3x Flow Control support Physical Interface • 4 Gigabit Ethernet LAN Ports • 1 Gigabit Ethernet WAN Port • 1 WPS Push Button • Reset Button • USB 2.0 Port Wireless Interface 802.11ac (5 GHz) Radio/Modulation • BPSK • QPSK • 16QAM • 64QAM • Up to 256QAM with OFDM Operating Frequency • 5.150GHz ~ 5.
Appendix C - Technical Specifications 802.11g Radio/Modulation • BPSK • QPSK • 16QAM • 64QAM with OFDM LEDs • Power/WPS • Internet Power • DC 12V/2.0A Operating Frequency 2.400 GHz ~ 2.483GHz ISM Band Operating Temperature • 30º to 104º F (0º to 40º C) Media Access Protocol • CSMA/CA with ACK Operating Humidity • 10% to 90% non-condensing 802.11a Radio/Modulation • BPSK • QPSK • 16QAM • 64QAM with OFDM Operating Frequency • 5.180GHz ~ 5.320GHz • 5.745GHz ~ 5.
Appendix D - Contacting Technical Support Contacting Technical Support U.S. and Canadian customers can contact D-Link technical support through our web site or by phone. Before you contact technical support, please have the following ready: • Model number of the product (e.g. DGL-5500) • Hardware Revision (located on the label on the bottom of the router (e.g. rev A1)) • Serial Number (s/n number located on the label on the bottom of the router).
Appendix E - GNU General Public License GPL Code Statement This D-Link product includes software code developed by third parties, including software code subject to the GNU General Public License (“GPL”) or GNU Lesser General Public License (“LGPL”). As applicable, the terms of the GPL and LGPL, and information on obtaining access to the GPL code and LGPL code used in this product, are available to you at: http://tsd.dlink.com.tw/GPL.
Appendix E - GNU General Public License Preamble The GNU General Public License is a free, copyleft license for software and other kinds of works. The licenses for most software and other practical works are designed to take away your freedom to share and change the works. By contrast, the GNU General Public License is intended to guarantee your freedom to share and change all versions of a program--to make sure it remains free software for all its users.
Appendix E - GNU General Public License TERMS AND CONDITIONS 0. Definitions. “This License” refers to version 3 of the GNU General Public License. “Copyright” also means copyright-like laws that apply to other kinds of works, such as semiconductor masks. “The Program” refers to any copyrightable work licensed under this License. Each licensee is addressed as “you”. “Licensees” and “recipients” may be individuals or organizations.
Appendix E - GNU General Public License The “System Libraries” of an executable work include anything, other than the work as a whole, that (a) is included in the normal form of packaging a Major Component, but which is not part of that Major Component, and (b) serves only to enable use of the work with that Major Component, or to implement a Standard Interface for which an implementation is available to the public in source code form.
Appendix E - GNU General Public License 3. Protecting Users’ Legal Rights From Anti-Circumvention Law. No covered work shall be deemed part of an effective technological measure under any applicable law fulfilling obligations under article 11 of the WIPO copyright treaty adopted on 20 December 1996, or similar laws prohibiting or restricting circumvention of such measures.
Appendix E - GNU General Public License A compilation of a covered work with other separate and independent works, which are not by their nature extensions of the covered work, and which are not combined with it such as to form a larger program, in or on a volume of a storage or distribution medium, is called an “aggregate” if the compilation and its resulting copyright are not used to limit the access or legal rights of the compilation’s users beyond what the individual works permit.
Appendix E - GNU General Public License A “User Product” is either (1) a “consumer product”, which means any tangible personal property which is normally used for personal, family, or household purposes, or (2) anything designed or sold for incorporation into a dwelling. In determining whether a product is a consumer product, doubtful cases shall be resolved in favor of coverage.
Appendix E - GNU General Public License When you convey a copy of a covered work, you may at your option remove any additional permissions from that copy, or from any part of it. (Additional permissions may be written to require their own removal in certain cases when you modify the work). You may place additional permissions on material, added by you to a covered work, for which you have or can give appropriate copyright permission.
Appendix E - GNU General Public License 8. Termination. You may not propagate or modify a covered work except as expressly provided under this License. Any attempt otherwise to propagate or modify it is void, and will automatically terminate your rights under this License (including any patent licenses granted under the third paragraph of section 11).
Appendix E - GNU General Public License You may not impose any further restrictions on the exercise of the rights granted or affirmed under this License. For example, you may not impose a license fee, royalty, or other charge for exercise of rights granted under this License, and you may not initiate litigation (including a cross-claim or counterclaim in a lawsuit) alleging that any patent claim is infringed by making, using, selling, offering for sale, or importing the Program or any portion of it. 11.
Appendix E - GNU General Public License A patent license is “discriminatory” if it does not include within the scope of its coverage, prohibits the exercise of, or is conditioned on the nonexercise of one or more of the rights that are specifically granted under this License.
Appendix E - GNU General Public License Later license versions may give you additional or different permissions. However, no additional obligations are imposed on any author or copyright holder as a result of your choosing to follow a later version. 15. Disclaimer of Warranty. THERE IS NO WARRANTY FOR THE PROGRAM, TO THE EXTENT PERMITTED BY APPLICABLE LAW.
Appendix F - Warranty Warranty Subject to the terms and conditions set forth herein, D-Link Systems, Inc. (“D-Link”) provides this Limited Warranty: • Only to the person or entity that originally purchased the product from D-Link or its authorized reseller or distributor, and • Only for products purchased and delivered within the fifty states of the United States, the District of Columbia, U.S. Possessions or Protectorates, U.S. Military Installations, or addresses with an APO or FPO.
Appendix F - Warranty Limited Software Warranty: D-Link warrants that the software portion of the product (“Software”) will substantially conform to D-Link’s then current functional specifications for the Software, as set forth in the applicable documentation, from the date of original retail purchase of the Software for a period of ninety (90) days (“Software Warranty Period”), provided that the Software is properly installed on approved hardware and operated as contemplated in its documentation.
Appendix F - Warranty • After an RMA number is issued, the defective product must be packaged securely in the original or other suitable shipping package to ensure that it will not be damaged in transit, and the RMA number must be prominently marked on the outside of the package. Do not include any manuals or accessories in the shipping package. D-Link will only replace the defective portion of the product and will not ship back any accessories.
Appendix F - Warranty • The customer is responsible for all in-bound shipping charges to D-Link. No Cash on Delivery (“COD”) is allowed. Products sent COD will be rejected by D-Link. Products shall be fully insured by the customer and shipped to D-Link Networks, Inc., 2525 Meadowvale Boulevard Mississauga, Ontario, L5N 5S2 Canada. D-Link will not be held responsible for any packages that are lost in transit to D-Link.
Appendix F - Warranty Limitation of Liability: TO THE MAXIMUM EXTENT PERMITTED BY LAW, D-LINK IS NOT LIABLE UNDER ANY CONTRACT, NEGLIGENCE, STRICT LIABILITY OR OTHER LEGAL OR EQUITABLE THEORY FOR ANY LOSS OF USE OF THE PRODUCT, INCONVENIENCE OR DAMAGES OF ANY CHARACTER, WHETHER DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF GOODWILL, LOSS OF REVENUE OR PROFIT, WORK STOPPAGE, COMPUTER FAILURE OR MALFUNCTION, FAILURE OF OTHER EQUIPMENT OR COMPUTER PROGRAMS T
Appendix F - Warranty FCC Statement: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Appendix F - Warranty IC Notice: This device complies with RSS-210 of the Industry Canada Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Ce dispositif est conforme à la norme CNR-210 d’Industrie Canada applicable aux appareils radio exempts de licence.
Appendix G - Registration Registration Product registration is entirely voluntary and failure to complete or return this form will not diminish your warranty rights.
