Version 1.
Preface D-Link reserves the right to revise this publication and to make changes in the content hereof without obligation to notify any person or organization of such revisions or changes. Manual Revisions Revision Date 1.00 13 November, 2014 Description • Initial release for A1 version Trademarks D-Link and the D-Link logo are trademarks or registered trademarks of D-Link Corporation or its subsidiaries in the United States or other countries.
Table of Contents Table of Contents Preface.................................................................................. i Manual Revisions............................................................................ i Trademarks....................................................................................... i Power Usage..................................................................................... i Product Overview...............................................................
Table of Contents WPA/WPA2.............................................................................42 Troubleshooting...............................................................44 Wireless Basics..................................................................48 What is Wireless?..........................................................................49 Tips....................................................................................................51 Wireless Modes.........................
Section 1 - Product Overview Package Contents DHP-W220AV CAT5 Ethernet Cable Wi-Fi Configuration Note Wi-Fi Configuration Card Quick Installation Guide Depending on your region, a power plug adapter may also be included. If any of the above items are missing, please contact your reseller.
Section 1 - Product Overview System Requirements Network Requirements • Cable/DSL modem • IEEE 802.11b/g/n wireless clients A computer or mobile device with the following: • Windows®, Macintosh, Linux-based, iOS, or Android™ operating system • An installed Wi-Fi adapter Web-based Configuration Utility Requirements Browser Requirements: • Internet Explorer® 8 or higher • Firefox® 12.
Section 1 - Product Overview Introduction The DHP-W220AV PowerLine AV Wireless N150 Mini Extender allows you to connect both wired and wireless computers, smartphones, tablets, digital TV, and gaming consoles using the most pervasive medium in your home - the electrical wiring. Share your Internet connection and experience smooth file transfers, streaming multimedia, online gaming and more.
Section 1 - Product Overview Features • Data Transmission Over Electrical Wiring - The D-Link DHP-W220AV PowerLine AV Wireless N150 Mini Extender, compliant with the HomePlug AV standard, uses your home’s existing electrical wiring to create a network or extend your existing network.1 It turns every power outlet into a potential network connection to access digital media devices, game consoles, print servers, computers, and network storage devices throughout your home.
Section 1 - Product Overview Hardware Overview Connections 1 1 D-Link DHP-W220AV User Manual LAN Ports Connects to LAN devices such as PCs, TVs, and game consoles.
Section 1 - Product Overview Hardware Overview Buttons 1 2 1 2 Power Button Press to power on/off the device. Push this button to create a secure Powerline connection with another adapter. It Simple Connect can also be used to connect using Wi-Fi Protected Setup (WPS). To connect using Button WPS, press this button, then press the WPS button on your wireless client. To reset the device to factory settings, press the button for 10 seconds.
Section 1 - Product Overview Hardware Overview LEDs 1 2 3 Solid Orange Solid Green 1 Power LED 2 Powerline LED 3 LAN LED D-Link DHP-W220AV User Manual Blinking Green Light Off Solid Green Solid Orange Solid Red Light Off Solid Green Light Off The device is powering on. The device is on. Fast: The device is performing WPS or PLC synchronization. Slow: The device is in power saving mode. The device is off. A Powerline connection is established and the data rate is high.
Section 2 - Installation Installation Wireless Installation Considerations The DHP-W220AV lets you access your network using a wireless connection from virtually anywhere within the operating range of your wireless network. Keep in mind, however, that the number, thickness and location of walls, ceilings, or other objects that the wireless signals must pass through, may limit the range.
Section 2 - Installation Hardware Installation A minimum of two Powerline devices (your DHP-W220AV and another pre-existing device) are required to create a Powerline network. Make sure your existing HomePlug AV device is plugged into a power outlet near your cable or DSL modem and connected to your network. Power Plug the DHP-W220AV into an AC wall outlet where you want to extend your network and press the power button. The Power LED on the DHP-W220AV will turn on to indicate it is receiving power.
Section 2 - Installation Powerline Installation Considerations Plan the location of your Powerline devices: 1. Connect Powerline devices to electrical outlets that are not controlled by a wall switch to avoid accidentally turning off power to the device. 2. Do not connect the Powerline devices to an extension cord, surge protector, or power strip as this might prevent it from working correctly, or negatively impact network performance. 3.
Section 2 - Installation Safety Please read all of the safety and operating instructions before using your device: 1. Do not open the device or attempt to repair or service the device. 2. Ensure that the device is plugged into the wall in a vertical position. 3. Use the device in a dry location, and avoid placing it in humid environments. 4. Do not submerge the device in liquid or attempt to clean it with liquids or solvents.
Section 3 - Configuration Configuration Setup If you wish to change the default settings or optimize the performance of the DHP-W220AV you may use the web-based configuration utility. To access the configuration utility, open a web browser such as Internet Explorer and enter either http://dlinkap.local./ (this is on the Wi-Fi Configuration Card) or http://192.168.0.50 in the address field. By default, admin will be the Username . Leave the password blank.
Section 3 - Configuration Setup Wizard Use the wizard’s on-screen instructions to conveniently set up your network if you have not yet. You can also manually configure your network. Wi-Fi settings are covered in “Wireless Settings” on page 14 and Powerline settings are covered in “PLC Settings” on page 18.
Section 3 - Configuration Wireless Settings The DHP-W220AV lets you customize your wireless settings for your access point. This device allows you to extend your current network so you can roam about the house while staying connected the entire time. Click Save Settings when finished. Wireless The Service Set Identifier (SSID) is the name of your wireless Name: network. Create a name using up to 32 characters. The SSID is case-sensitive. Enable Auto Channel.
Section 3 - Configuration Clone My Wi-Fi D-Link’s new Clone My Wi-Fi technology lets you expand your network quickly and simply. By selecting this option, all of your wireless security settings on your existing network will be copied to the DHP-W220AV. The existing values will be grayed out to indicate they cannot be changed. Click Save Settings to apply your settings. Note: The DHP-W220AV will copy the Wi-Fi settings from a router that also supports Clone My Wi-Fi.
Section 3 - Configuration Network Settings Static IP This section will allow you to change the local network settings of the DHP-W220AV and to configure the DHCP settings. LAN Connection Select Static IP to manually enter the IP settings supplied by Type: your Internet Service Provider (ISP). IPv4 Address: Enter the IP address of the router. The default IP address is 192.168.0.50.
Section 3 - Configuration Dynamic IP (DHCP) If you are unsure what method you use to connect to the Internet, try this first. LAN Select Dynamic IP (DHCP) to obtain IP address information Connection automatically from your ISP. Select this option if your ISP does Type: not give you any IP numbers to use. Device Name: Enter the name of the router.
Section 3 - Configuration PLC Settings This section will let you configure your D-Link Powerline AV settings and information. Power Saving: Enable Power Saving mode. Network You can set the name of your network and to make it either Name: public or private. Make sure the Network Name of all of the devices within your Powerline network is the same. Public Select this option if you would like to make your Powerline Network network public with the default Network Name of Name: “HomePlugAV”.
Section 3 - Configuration Advanced MAC Address Filter Use MAC (Media Access Control) Filters to allow or deny LAN (Local Area Network) computers from accessing the network according to their MAC addresses. You can either manually add a MAC address or select the MAC address from the list of clients that are currently connected to the DHP-W220AV. MAC Filtering Select Turn MAC Filtering Off, Allow MAC addresses listed Rules: below, or Deny MAC addresses listed below from the dropdown menu.
Section 3 - Configuration Advanced Wireless This page allows you to change some of the advanced wireless settings of the DHP-W220AV. It is recommended that you only change these settings if you are familiar with their functions and proper settings, or are instructed to do so. Transmit Power: Set the transmission power of the antennas for the 2.4 GHz band. WLAN Partition: This enables 802.11d operation. 802.
Section 3 - Configuration User Limit Enable User Check to enable the User Limit function. Limit: User Limit(1-32): Enter a number between 1 and 32 of the maximum number of clients that can connect to this network. Click Save Settings to save the current configuration.
Section 3 - Configuration Tools Admin This page will allow you to change the administrator password, which is used to access the configuration interface and change settings. New Password: Enter a new password for the admin user name. The administrator account can change the configuration of the device. Confirm Enter the same password that you entered in the Password: previous textbox in order to confirm its accuracy.
Section 3 - Configuration Time The Time and Date options allow you to configure, update, and maintain the correct time on the internal system clock. From this section you can set the time zone that you are in. Daylight saving and NTP can also be configured to automatically adjust the time when needed. Time Zone: Select the Time Zone from the drop-down menu. Enable Daylight To enable daylight saving time adjustment, click the Saving: Enable Daylight Saving check box.
Section 3 - Configuration System This page lets you both save and delete settings on your DHP-W220AV. Save Settings To Use this option to save the current DHP-W220AV configuration Local Hard Drive: settings to a file on the computer you are using. Click the Save button. You will then see a file dialog where you can select a location and file name for the settings. Load Settings Use this option to load previously saved DHP-W220AV From configuration settings.
Section 3 - Configuration Firmware You can upgrade the firmware of the DHP-W220AV from this page. Make sure the firmware you would like to use is on the local hard drive of your computer. Click Browse... to locate the firmware file to be used for the update. Please check the D-Link support site for firmware updates at http://support.dlink.com. You can download firmware upgrades to your hard drive from the D-Link support site. Firmware After you have downloaded the new firmware, click Browse...
Section 3 - Configuration System Check This page helps you to diagnose connection problems. Ping Test: A ping test sends a tiny bit of information to a website and anticipates a response. Pinging an extremely stable site such as your favorite search engine or news site can help tell you if your Internet connection is working properly. If you can ping a site or address from here but your computer is getting no connectivity, then the DHP-W220AV is working properly but there is the problem with the computer.
Section 3 - Configuration Status Device Info This page displays the current information for the DHP-W220AV. It will display the LAN and wireless LAN information. General: Displays the DHP-W220AV’s time and firmware version. LAN: Displays the MAC address and the private (local) IP settings for the DHP-W220AV. Wireless LAN: Displays the wireless MAC address and your wireless settings such as SSID and Channel. PLC: Shows the DHP-W220AV’s Powerline Connection settings.
Section 3 - Configuration Logs The DHP-W220AV keeps a running log of events and activities occurring on the DHP-W220AV when logging is enabled. If the AP is rebooted, the logs are automatically cleared. You can save the log files prior to clearing them. Log Options: Tick Enable to start logging network events. First Page: Go to the first page of the log. Last Page: Go to the last page of the log. Previous: Go to the previous page of the log. Next: Go to the next page of the log.
Section 3 - Configuration Statistics The DHP-W220AV keeps statistics on the traffic that passes through it. You can view the amount of packets that pass through the LAN and wireless portions of the network. The traffic counter will reset if the DHP-W220AV is rebooted.
Section 3 - Configuration Wireless The wireless client table displays a list of current connected wireless clients. This table displays the connection details and MAC and IP addresses of the connected wireless clients. Click Refresh to update the list.
Section 3 - Configuration Help Click on a link in the Help heading for more information on each section of the firmware.
Section 4 - Connecting to a Wireless Network Connecting to a Wireless Network WPS Button The easiest and most secure way to connect your wireless devices to the router is WPS (Wi-Fi Protected Setup). Most wireless devices such as wireless adapters, media players, Blu-ray DVD players, wireless printers and cameras will have a WPS button (or a software utility with WPS) that you can press to connect to the router.
Section 4 - Connecting to a Wireless Network Windows® 8 WPA/WPA2 It is recommended to enable wireless security (WPA/WPA2) on your wireless router or access point before configuring your wireless adapter. If you are joining an existing network, you will need to know the security key (Wi-Fi password) being used. To join an existing network, locate the wireless network icon in the taskbar, next to the time display.
Section 4 - Connecting to a Wireless Network You will then be prompted to enter the network security key (Wi-Fi password) for the wireless network. Enter the password into the box and click Next. If you wish to use Wi-Fi Protected Setup (WPS) to connect to the router, you can also press the WPS button on your router at this point to enable the WPS function.
Section 4 - Connecting to a Wireless Network Windows® 7 WPA/WPA2 It is recommended to enable wireless security (WPA/WPA2) on your wireless router or access point before configuring your wireless adapter. If you are joining an existing network, you will need to know the security key or passphrase being used. 1. Click on the wireless icon in your system tray (lower-right corner). Wireless Icon 2. The utility will display any available wireless networks in your area.
Section 4 - Connecting to a Wireless Network 3. Highlight the wireless connection with Wi-Fi name (SSID) you would like to connect to and click the Connect button. If you get a good signal but cannot access the Internet, check your TCP/IP settings for your wireless adapter. Refer to the Networking Basics section in this manual for more information. 4. The following window appears while your computer tries to connect to the router.
Section 4 - Connecting to a Wireless Network 5. Enter the same security key or passphrase (Wi-Fi password) that is on your router and click OK. You can also connect by pushing the WPS button on the router. It may take 20-30 seconds to connect to the wireless network. If the connection fails, please verify that the security settings are correct. The key or passphrase must be exactly the same as on the wireless router.
Section 4 - Connecting to a Wireless Network Windows Vista® Windows Vista® users may use the built-in wireless utility. If you are using a third-party utility or Windows® 2000, please refer to the user manual of your wireless adapter for help with connecting to a wireless network. Most utilities will have a “site survey” option similar to the Windows Vista® utility as seen below. If you receive the Wireless Networks Detected pop-up, click on the center of the window to access the utility.
Section 4 - Connecting to a Wireless Network WPA/WPA2 It is recommended to enable wireless security (WPA/WPA2) on your wireless router or access point before configuring your wireless adapter. If you are joining an existing network, you will need to know the security key or passphrase being used. 1. Open the Windows Vista® Wireless Utility by right-clicking on the wireless computer icon in your system tray (lower right corner of screen). Select Connect to a network. 2.
Section 4 - Connecting to a Wireless Network 3. Enter the same security key or passphrase that is on your router and click Connect. It may take 20-30 seconds to connect to the wireless network. If the connection fails, please verify that the security settings are correct. The key or passphrase must be exactly the same as on the wireless router.
Section 4 - Connecting to a Wireless Network Windows® XP Windows® XP users may use the built-in wireless utility (Zero Configuration Utility). The following instructions are for Service Pack 2 users. If you are using another company’s utility, please refer to the user manual of your wireless adapter for help with connecting to a wireless network. Most utilities will have a “site survey” option similar to the Windows® XP utility as seen below.
Section 4 - Connecting to a Wireless Network WPA/WPA2 It is recommended to enable WPA on your wireless router or access point before configuring your wireless adapter. If you are joining an existing network, you will need to know the WPA key being used. 1. Open the Windows® XP Wireless Utility by right-clicking on the wireless computer icon in your system tray (lower-right corner of screen). Select View Available Wireless Networks. 2.
Section 4 - Connecting to a Wireless Network 3. The Wireless Network Connection box will appear. Enter the WPAPSK passphrase and click Connect. It may take 20-30 seconds to connect to the wireless network. If the connection fails, please verify that the WPA-PSK settings are correct. The WPA-PSK passphrase must be exactly the same as on the wireless router.
Section 5 - Troubleshooting Troubleshooting This chapter provides solutions to problems that can occur during the installation and operation of the DHP-W220AV. Read the following descriptions if you are having problems. The examples below are illustrated in Windows® XP. If you have a different operating system, the screenshots on your computer will look similar to the following examples. 1. Why can’t I access the web-based configuration? When entering http://dlinkap.
Section 5 - Troubleshooting Configure your Internet settings: • Go to Start > Settings > Control Panel. Double-click the Internet Options Icon. From the Security tab, click the button to restore the settings to their defaults. • Click the Connection tab and set the dial-up option to Never Dial a Connection. Click the LAN Settings button. Make sure nothing is checked. Click OK. • Go to the Advanced tab and click the button to restore these settings to their defaults. Click OK three times.
Section 5 - Troubleshooting 3. Why can’t I connect to certain sites or send and receive emails when connecting through my router? If you are having a problem sending or receiving email, or connecting to secure sites such as eBay, banking sites, and Hotmail, we suggest lowering the MTU in increments of ten (Ex. 1492, 1482, 1472, etc). To find the proper MTU Size, you’ll have to do a special ping of the destination you’re trying to go to. A destination could be another computer, or a URL.
Section 5 - Troubleshooting To change the MTU rate on your router follow the steps below: • Open your browser, enter the IP address of your router (192.168.0.1, http://dlinkrouter.local. or http://dlinkrouter.) and click OK. • Enter your username (admin) and password (blank by default). Click OK to enter the web configuration page for the device. • Click on Setup and then click Manual Configure. • To change the MTU enter the number in the MTU field and click Save Settings to save your settings.
Appendix A - Wireless Basics Wireless Basics D-Link wireless products are based on industry standards to provide easy-to-use and compatible high-speed wireless connectivity within your home, business or public access wireless networks. Strictly adhering to the IEEE standard, the D-Link wireless family of products will allow you to securely access the data you want, when and where you want it. You will be able to enjoy the freedom that wireless networking delivers.
Appendix A - Wireless Basics What is Wireless? Wireless or Wi-Fi technology is another way of connecting your computer to the network without using wires. Wi-Fi uses radio frequency to connect wirelessly, so you have the freedom to connect computers anywhere in your home or office network. Why D-Link Wireless? D-Link is the worldwide leader and award winning designer, developer, and manufacturer of networking products. D-Link delivers the performance you need at a price you can afford.
Appendix A - Wireless Basics Wireless Personal Area Network (WPAN) Bluetooth is the industry standard wireless technology used for WPAN. Bluetooth devices in WPAN operate in a range up to 30 feet away. Compared to WLAN the speed and wireless operation range are both less than WLAN, but in return it doesn’t use nearly as much power which makes it ideal for personal devices, such as mobile phones, PDAs, headphones, laptops, speakers, and other devices that operate on batteries.
Appendix A - Wireless Basics Where is wireless used? Wireless technology is expanding everywhere not just at home or office. People like the freedom of mobility and it’s becoming so popular that more and more public facilities now provide wireless access to attract people. The wireless connection in public places is usually called “hotspots”.
Appendix A - Wireless Basics Eliminate Interference Place home appliances such as cordless telephones, microwaves, and televisions as far away as possible from the router/access point. This would significantly reduce any interference that the appliances might cause since they operate on same frequency. Security Don’t let you next-door neighbors or intruders connect to your wireless network. Secure your wireless network by turning on the WPA or WEP security feature on the router.
Appendix B - Networking Basics Networking Basics Check your IP address After you install your new D-Link adapter, by default, the TCP/IP settings should be set to obtain an IP address from a DHCP server (i.e. wireless router) automatically. To verify your IP address, please follow the steps below. Click on Start > Run. In the run box type cmd and click OK. (Windows® 7/ Vista® users type cmd in the Start Search box.) At the prompt, type ipconfig and press Enter.
Appendix B - Networking Basics Statically Assign an IP address If you are not using a DHCP capable gateway/DHP-W220AV, or you need to assign a static IP address, please follow the steps below: Step 1 Windows Vista® - Click on Start > Control Panel > Network and Internet > Network and Sharing Center > Manage Network Connections. Windows® XP - Click on Start > Control Panel > Network Connections. Windows® 2000 - From the desktop, right-click My Network Places > Properties.
Appendix C - Technical Specifications Technical Specifications Standards • IEEE 802.11n • IEEE 802.11g • IEEE 802.11b • IEEE 802.3x • IEEE 802.3u • IEEE 1901 • HomePlug AV Network Interfaces • Two 10/100 Mbps Ethernet LAN ports • Wireless N • Powerline AC Input • 100 - 240 V AC, 50/60 Hz Data Rate • Ethernet: 10/100 Mbps • WLAN: Up to 150 Mbps • Powerline: Up to 200 Mbps Frequency Range • 2.4 GHz to 2.
Appendix D - Contacting Technical Support Contacting Technical Support U.S. and Canadian customers can contact D-Link technical support through our website or by phone. Before you contact technical support, please have the following ready: • Model number of the product (e.g., DHP-W220AV) • Hardware Revision (located on the label on the bottom of the PowerLine (e.g., rev A1)) • Serial Number (s/n number located on the label on the bottom of the PowerLine).
Appendix C - Warranty Warranty Subject to the terms and conditions set forth herein, D-Link Systems, Inc. (“D-Link”) provides this Limited Warranty: • Only to the person or entity that originally purchased the product from D-Link or its authorized reseller or distributor, and • Only for products purchased and delivered within the fifty states of the United States, the District of Columbia, U.S. Possessions or Protectorates, U.S. Military Installations, or addresses with an APO or FPO.
Appendix C - Warranty Limited Software Warranty: D-Link warrants that the software portion of the product (“Software”) will substantially conform to D-Link’s then current functional specifications for the Software, as set forth in the applicable documentation, from the date of original retail purchase of the Software for a period of ninety (90) days (“Software Warranty Period”), provided that the Software is properly installed on approved hardware and operated as contemplated in its documentation.
Appendix C - Warranty • • After an RMA number is issued, the defective product must be packaged securely in the original or other suitable shipping package to ensure that it will not be damaged in transit, and the RMA number must be prominently marked on the outside of the package. Please refer to shipping and packaging instructions located online at http://rma.dlink.com/. • • • The customer is responsible for all in-bound shipping charges to D-Link. No Cash on Delivery (“COD”) is allowed.
Appendix C - Warranty • The customer is responsible for all in-bound shipping charges to D-Link. No Cash on Delivery (“COD”) is allowed. Products sent COD will be rejected by D-Link. Products shall be fully insured by the customer and shipped to D-Link Networks, Inc., 2525 Meadowvale Boulevard Mississauga, Ontario, L5N 5S2 Canada. D-Link will not be held responsible for any packages that are lost in transit to D-Link.
Appendix C - Warranty IF ANY IMPLIED WARRANTY CANNOT BE DISCLAIMED IN ANY TERRITORY WHERE A PRODUCT IS SOLD, THE DURATION OF SUCH IMPLIED WARRANTY SHALL BE LIMITED TO THE DURATION OF THE APPLICABLE WARRANTY PERIOD SET FORTH ABOVE. EXCEPT AS EXPRESSLY COVERED UNDER THE LIMITED WARRANTY PROVIDED HEREIN, THE ENTIRE RISK AS TO THE QUALITY, SELECTION AND PERFORMANCE OF THE PRODUCT IS WITH THE PURCHASER OF THE PRODUCT.
Appendix C - Warranty CE Mark Warning: This is a Class B product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures. FCC Statement: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Appendix C - Warranty For detailed warranty information applicable to products purchased outside the United States, please contact the corresponding local D-Link office. Industry Canada Statement: This device complies with RSS-210 of the Industry Canada Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Appendix D - Registration Registration Product registration is entirely voluntary and failure to complete or return this form will not diminish your warranty rights. Version 1.
