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Table of Contents Table of Contents Product Overview............................................................................... 4 Package Contents............................................................................................ 4 System Requirements..................................................................................... 5 Introduction....................................................................................................... 5 Connections..............................
Table of Contents How does wireless work?...................................................................51 Wireless Local Area Network (WLAN)............................................51 Networking Basics............................................................................54 Check your IP address...................................................................................54 Statically Assign an IP address...................................................................
Section 1 - Product Overview Product Overview Package Contents D-Link DHP-W312AV PowerLine AV 500 Wireless AC600 Extender CAT5 Ethernet Cable Wi-Fi Configuration Note Wi-Fi Configuration Card D-Link DHP-W312AV User Manual 4
Section 1 - Product Overview System Requirements Network Requirements • IEEE 802.11ac, 802.11n or 802.11g • 10/100 Ethernet clients Browser Requirements • • • • Internet Explorer 7.0 or higher Firefox 3.5 or higher Safari 4.0 or higher Chrome 8.0 or higher Introduction The DHP-W312AV allows you to connect both wired and wireless computers, high-definition TVs, networking devices, and gaming consoles using the most pervasive medium in your home - the electrical wiring.
Section 1 - Product Overview Data Transmission Over electrical Wiring The D-Link DHP-W312AV PowerLine AV 500 Wireless AC600 Extender, compliant with the HomePlug AV standard, uses your home’s existing electrical wiring1 to create a network or extend your existing network. It turns every power outlet into a potential network connection to access digital media devices, game consoles, print servers, computers, and network storage devices throughout your home.
Section 1 - Product Overview Hardware Overview Connections 1 2 3 1 1 2 3 Internet Port Reset WPS D-Link DHP-W312AV User Manual 7
Section 1 - Product Overview Hardware Overview Side 1 1 ON/OFF D-Link DHP-W312AV User Manual Turns the device ON or OFF 8
Section 1 - Product Overview Hardware Overview LEDs 2 1 3 2 A solid light indicates a proper connection to the power supply. A blinking light indicates it is in sleep mode or seeking a Powerline connection. 1 Power LED 2 Powerline LED A solid light indicates that a Powerline connection is established. 3 Ethernet LED A solid light indicates a connection to an Ethernet-enabled device.
Section 2 - Installation Hardware Installation Note: A minimum of two Powerline devices (your DHP-W312AV and another pre-existing device) are required to create a Powerline network. Power Plug the DHP-W312AV into an AC wall outlet where you want to extend your network. The Power LED on the DHP-W312AV will turn on to indicate it is receiving power. This may take up to 60 seconds.
Section 2 - Installation Wireless Installation Considerations The DHP-W312AV lets you access your network using a wireless connection from anywhere within the operating range of your wireless network. Keep in mind that the number, thickness and location of walls, ceilings, or other objects that the wireless signals must pass through may limit the range. Typical ranges vary depending on the types of materials and background RF (radio frequency) noise in your home or business.
Section 2 - Installation Powerline Installation Considerations Plan the location of your Powerline devices: 1. Connect Powerline devices to electrical outlets that are not controlled by a wall switch to avoid accidentally turning off power to the device. 2. Do not connect the Powerline devices to an extension cord, surge protector, or power strip as this might prevent it from working correctly, or negatively impact network performance. 3.
Section 2 - Installation Safety Please read all of the safety and operating instructions before using your device: 1. Do not open the device or attempt to repair or service the device. 3. Ensure that the device is plugged into the wall in a vertical position. 4. Use the device in a dry location, and avoid placing it in humid environments. 5. Do not submerge the device in liquid or attempt to clean it with liquids or solvents.
Section 3 - Configuration Configuration Setup If you wish to change the default settings or optimize the performance of the DHP-W312AV, you may use the web-based configuration utility. To access the configuration utility, open a web browser such as Internet Explorer and enter either http://dlinkapWXYZ.local. (this is on the Wi-Fi Configuration Card) or http://192.168.0.50 in the address field. By default, Admin will be the User Name . Leave the password blank.
Section 3 - Configuration Hybrid Link Setup Use the wizard’s on-screen incstructions to conveniently set up your network if you have not yet. You can also manually configure your network. Wi-Fi settings are covered at “Wireless Settings” on page 16 and Powerline settings are at “PLC Settings” on page 19.
Section 3 - Configuration Wireless Settings The DHP-W312AV lets you customize your wireless settings for your access point. This device allows you to extend your current network so you can roam about the house while staying connected the entire time. Wireless Network The Service Set Identifier (SSID) is the name Name: of your wireless network. Create a name using up to 32 characters. The SSID is casesensitive. Enable Auto Channel.
Section 3 - Configuration LAN Settings This section will allow you to change the local network settings of the DHP-W312AV and to configure the DHCP settings. Device Name: Enter the Device Name of this DHP-W312AV. You will use this name to connect to it through a web browser. The default name is listed on your Wi-Fi Configuration Card. LAN Connection Use the drop-down menu to select Dynamic Type: IP (DHCP) to automatically obtain an IP address on the LAN/private network.
Section 3 - Configuration LAN Settings - Static IP Select Static IP to manually enter the IP address, subnet mask, and default gateway addresses. LAN Connection Select Static IP from the drop-down menu. Type: IP Address: Enter the IP address of the DHP-W312AV. The default IP address is 192.168.0.50. If you change the IP address, once you click Apply, you will need to enter the new IP address in your browser to return to the configuration utility. You can also connect with the device name.
Section 3 - Configuration PLC Settings This section will show you how to configure your new D-Link Powerline AV using the web-based configuration utility. Power Saving: Power save mode. Network You can set the name of your network and to make Name: it either public or private. Make sure the Network Name of all of the devices within your Powerline network is the same.
Section 3 - Configuration Advanced MAC Address Filter Use MAC (Media Access Control) Filters to authorize wireless clients to access your network by their MAC addresses. When enabled, you can choose to block the devices listed, or only allow the devices listed. MAC Filtering Set MAC Filtering to ALLOW, DENY, or OFF. Rules: ALLOW means only the devices listed can access the network. DENY means the devices listed cannot access the network. OFF means this function is currently disabled.
Section 3 - Configuration Advanced Wireless The Advanced Wireless section allows you to change several advanced settings on your DHP-W312AV. Most users will not need to modify this section. Transmit Power: Sets the transmit power of the antennas. WMM Enable: WMM is a Quality of Service (QoS) system for your wireless network. Enabling this feature will improve the quality of video and voice applications for your wireless clients.
Section 3 - Configuration User Limit This screen lets you set the maximum number of wireless clients that can connect at one time to your DHP-W312AV Enable User Check the Enable User Limit box to enable Limit: limiting the number of devices that can connect to the DHP-W312AV. User Limit: Enter the maximum number of clients, between 1 and 32. Save Click Save Settings to save and activate the Settings: new changes.
Section 3 - Configuration Tools Admin This page will allow you to change the administrator password, which is used to access the configuration interface and change settings. Password: Enter a new password for the admin user name. The administrator account can change the configuration of the device. Verify Enter the same password that you entered in Password: the previous textbox in order to confirm its accuracy.
Section 3 - Configuration System This page lets you both save and delete settings on your DHP-W312AV. Save Settings To Use this option to save the current DHPLocal Hard Drive: W312AV configuration settings to a file on the computer you are using. Click the Save button. You will then see a file dialog where you can select a location and file name for the settings. Load Settings From Use this option to load previously saved DHPLocal Hard Drive: W312AV configuration settings.
Section 3 - Configuration Firmware You can upgrade the firmware of the DHP-W312AV from this page. Make sure the firmware you would like to use is on the local hard drive of your computer. Click Browse... to locate the firmware file to be used for the update. Please check the D-Link support site for firmware updates at http://support.dlink.com. You can download firmware upgrades to your hard drive from the D-Link support site.
Section 3 - Configuration Time The Time Configuration option allows you to configure, update, and maintain the correct time on the internal system clock. From this section you can set the time zone that you are in. Daylight Saving can also be configured to automatically adjust the time when needed. Time Zone: Select the Time Zone from the drop-down menu. Daylight Saving: To enable Daylight Saving time adjustment, click the Enable Daylight Saving check box.
Section 3 - Configuration System Check This page helps you to diagnose connection problems. Ping Test: A ping test sends a tiny bit of information to a website and anticipates a response. Pinging an extremely stable site such as your favorite search engine or news site can help tell you if your Internet connection is working properly. If you can ping a site or address from here but your computer is getting no connectivity, then the DHPW312AV is working properly but there is the problem with the computer.
Section 3 - Configuration Status Device Info This page displays the current information for the DHP-W312AV. It will display the LAN and wireless LAN information. General: Displays the DHP-W312AV’s time and firmware version. LAN: Displays the MAC address and the private (local) IP settings for the DHP-W312AV. Wireless LAN: Displays the wireless MAC address and your wireless settings such as SSID and Channel. PLC: Shows the DHP-W312AV ’s Powerline Connection settings.
Section 3 - Configuration Logs The DHP-W312AV keeps a running log of events and activities occurring on the DHP-W312AV. If the AP is rebooted, the logs are automatically cleared. You can save the log files prior to clearing them. Log Options: You can select the types of messages that you would like to display from the log: System Activity, Wireless Activity, Critical, Warning, Information. Select the types you want to view and click Save Settings. Save Log File: Save the log to your hard drive.
Section 3 - Configuration Statistics The DHP-W312AV keeps statistics on the traffic that passes through it. You can view the amount of packets that pass through the LAN and wireless portions of the network. The traffic counter will reset if the DHP-W312AV is rebooted.
Section 3 - Configuration Wireless This section allows you to view the wireless devices that are connected to your wireless DHP-W312AV. Number of Displays the number of devies that are Wireles Clients: connected to the DHP-W312AV via wireless. SSID: The wireless network’s name. MAC Address: Displays the Ethernet ID (MAC address) of the wireless client. Uptime: Shows how long that device has been connected to the DHP-W312AV. Mode: Shows the mode the device is using to connect to your DHP-W312AV.
Section 3 - Configuration IPv6 This section will display all of your IPv6 Internet and network connection details.
Section 3 - Configuration Support Click on a link in the Support heading for more information on each section of the firmware.
Section 3 - Configuration Wireless Security This section will show you the different levels of security you can use to protect your data from intruders. The DHP-W312AV offers the following types of security: • WPA2 (Wi-Fi Protected Access 2) • WPA (Wi-Fi Protected Access) • WEP (Wired Equivalent Privacy) • WPA2-PSK (Pre-Shared Key) • WPA-PSK (Pre-Shared Key) What is WEP? WEP stands for Wired Equivalent Privacy. It is based on the IEEE 802.11 standard and uses the RC4 encryption algorithm.
Section 3 - Configuration What is WPA? WPA, or Wi-Fi Protected Access, is a Wi-Fi standard that was designed to improve the security features of WEP (Wired Equivalent Privacy). The 2 major improvements over WEP: • Improved data encryption through the Temporal Key Integrity Protocol (TKIP). TKIP scrambles the keys using a hashing algorithm and, by adding an integrity-checking feature, ensures that the keys haven’t been tampered with. WPA2 is based on 802.
Section 3 - Configuration Configuring WEP It is recommended to enable encryption on your wireless DHP-W312AV before your wireless network adapters. Please establish wireless connectivity before enabling encryption. Your wireless signal may degrade when enabling encryption due to the added overhead. 1. Log into the web-based configuration by opening a web browser and entering http://dlinkapWXYZ.local. (on the WiFi Configuration Card) or the IP address of the DHP-W312AV (192.168.0.50).
Section 3 - Configuration Configuring WPA/WPA2 Personal It is recommended to enable encryption on your wireless DHP-W312AV before your wireless network adapters. Please establish wireless connectivity before enabling encryption. Your wireless signal may degrade when enabling encryption due to the added overhead. 1. Log into the web-based configuration by opening a web browser and entering the IP address of the DHP-W312AV (192.168.0.50) or http://dlinkapWXYZ.local.
Section 3 - Configuration Connecting to a Wireless Network Using Windows® 7 It is recommended to enable wireless security (WPA/WPA2) on your DHP-W312AV before configuring your wireless adapter. If you are joining an existing network, you will need to know the security key or passphrase being used. 1. Click on the wireless icon in your system tray (lower-right corner). Wireless Icon 2. The utility will display any available wireless networks in your area.
Section 3 - Configuration 3. Highlight the wireless network (SSID) you would like to connect to and click the Connect button. The Wi-Fi Configuration Card will list your device’s specific network, it will not be simply dlink. If you get a good signal but cannot access the Internet, check your TCP/IP settings for your wireless adapter. Refer to the Networking Basics section in this manual for more information. 4. The following window appears while your computer tries to connect to the router.
Section 3 - Configuration 5. Enter the same security key or passphrase that is on your DHP-W312AV and click Connect. It may take 20-30 seconds to connect to the wireless network. If the connection fails, please verify that the security settings are correct. The key or passphrase must be exactly the same as on the wireless router. Additionally, you may connect using Wi-Fi Protected Setup (WPS) and Push Button Configuration (PBC).
Section 3 - Configuration Connecting to a Wireless Network Using Windows Vista® Windows Vista® users may use the convenient, built-in wireless utility. Follow these instructions: From the Start menu, go to Control Panel, and then click on Network and Sharing Center. The utility will display any available wireless networks in your area. Click on a network (displayed using the SSID) and click the Connect button.
Section 3 - Configuration The utility will display the following window to indicate a connection is being made. The final window indicates the establishment of a successful connection. The next two pages display the windows used to connect to either a WEP or a WPA-PSK wireless network.
Section 3 - Configuration Configuring Wireless Security It is recommended to enable wireless security (WPA/WPA2) on your wireless router or DHP-W312AV before configuring your wireless adapter. If you are joining an existing network, you will need to know the security key or passphrase being used. 1. Open the Windows Vista® Wireless Utility by right-clicking on the wireless computer icon in your system tray (lower right corner of screen). Select Connect to a network. 2.
Section 3 - Configuration 3. Enter the same security key or passphrase that is on your router and click Connect. It may take 20-30 seconds to connect to the wireless network. If the connection fails, please verify that the security settings are correct. The key or passphrase must be exactly the same as on the wireless router.
Section 3 - Configuration Connecting to a Wireless Network Using Windows® XP Windows XP users may use the built-in wireless utility (Zero Configuration Utility). The following instructions are for Service Pack 2 users. If you are using another company’s utility or Windows 2000, please refer to the user manual of your wireless adapter for help with connecting to a wireless network. Most utilities will have a “site survey” option similar to the Windows XP utility as seen below.
Section 3 - Configuration Configuring WPA-PSK It is recommended to enable encryption on your wireless router or DHP-W312AV before configuring your wireless adapter. If you are joining an existing network, you will need to know the passphrase being used. 1. Open the Windows® XP Wireless Utility by right-clicking on the wireless computer icon in your system tray (lower-right corner of screen). Select View Available Wireless Networks. 2.
Section 3 - Configuration 3. The Wireless Network Connection box will appear. Enter the WPA-PSK passphrase and click Connect. It may take 20-30 seconds to connect to the wireless network. If the connection fails, please verify that the WPA-PSK settings are correct. The WPA-PSK passphrase must be exactly the same as on the wireless router.
Section 4 - Troubleshooting Troubleshooting This chapter provides solutions to problems that can occur during the installation and operation of the DHP-W312AV. Read the following descriptions if you are having problems. (The examples below are illustrated in Windows® XP. If you have a different operating system, the screenshots on your computer will look similar to the following examples.) 1.
Section 4 - Troubleshooting • Configure your Internet settings: • Go to Start > Settings > Control Panel. Double-click the Internet Options Icon. From the Security tab, click the button to restore the settings to their defaults. • Click the Connection tab and set the dial-up option to Never Dial a Connection. Click the LAN Settings button. Make sure nothing is checked. Click OK. • Go to the Advanced tab and click the Reset... button to restore these settings to their defaults. Click OK three times.
Section 4 - Troubleshooting Wireless Basics D-Link wireless products are based on industry standards to provide easy-to-use and compatible high-speed wireless connectivity within your home, business or public access wireless networks. Strictly adhering to the IEEE standard, the D-Link wireless family of products will allow you to securely access the data you want, when and where you want it. You will be able to enjoy the freedom that wireless networking delivers.
Section 4 - Troubleshooting What is Wireless? Wireless or Wi-Fi technology is another way of connecting your computer to the network without using wires. Wi-Fi uses radio frequency to connect wirelessly, so you have the freedom to connect computers anywhere in your home or office. D-Link is the worldwide leader and award winning designer, developer, and manufacturer of networking products. D-Link delivers the performance you need at a price you can afford.
Section 4 - Troubleshooting Who uses wireless? Wireless technology has become so popular in recent years that almost everyone is using it. Whether it’s for home, or office D-Link has a wireless solution for it. Home • Gives everyone at home broadband access • Surf the web, check email, instant message, etc.
Section 4 - Troubleshooting Where is wireless used? Wireless technology is expanding everywhere not just at home or office. People like the freedom of mobility and it’s becoming so popular that more and more public facilities now provide wireless access to attract people. The wireless connection in public places is usually called “hotspots”.
Section 4 - Troubleshooting Networking Basics Check your IP address After you install your new D-Link adapter, by default, the TCP/IP settings should be set to obtain an IP address from a DHCP server (i.e. wireless router) automatically. To verify your IP address, please follow the steps below. Click on Start > Run. In the run box type cmd and click OK. (Windows® 7/ Vista® users type cmd in the Start Search box.) At the prompt, type ipconfig and press Enter.
Section 4 - Troubleshooting Statically Assign an IP address If you are not using a DHCP capable gateway/DHP-W312AV, or you need to assign a static IP address, please follow the steps below: Step 1 Windows Vista® - Click on Start > Control Panel > Network and Internet > Network and Sharing Center > Manage Network Connections. Windows® XP - Click on Start > Control Panel > Network Connections. Windows® 2000 - From the desktop, right-click My Network Places > Properties.
Appendix A - Technical Specifications Technical Specifications Standards • IEEE 802.11ac • IEEE 802.11n • IEEE 802.11g • IEEE 802.3 • IEEE 802.3u • IEEE P1905.1 draft • IEEE 1901 Network Interfaces • One 10/100 Ethernet port • Wireless AC • Powerline AC Input • 100 - 240 VAC 50/60 Hz Security • WPA • WPA2 • WEP Wireless Signal Rates* • 300Mbps • 12Mbps • 108Mbps • 11Mbps • 54Mbps • 9Mbps • 48Mbps • 6Mbps • 36Mbps • 5.
Appendix A - Technical Specifications LEDs • Power • WLAN • Ethernet • Powerline Safety & Emissions • FCC • CE • RoHS • UL, CE LVD Dimensions • 101 x 75 x 45 mm (3.54 x 2.56 x 1.97 inches) Weight • United Kingdom: 185.7 g (.41 lbs) • United States: 174.5 g (.38 lbs) • Australia: 179.1 g (.39 lbs) • Europe: 174.8 g (.
Federal Communication Commission Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radio exempts de licence. L’exploitation est autorisée aux deux conditions suivantes : (1) l’appareil ne doit pas produire de brouillage, et (2) l’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d’en compromettre le fonctionnement.
