User's Manual

55D-Link DWA-525 User Manual
Appendix E - Warranty
Limited Software Warranty:
D-Linkwarrantsthatthesoftwareportionoftheproduct(“Software”)willsubstantiallyconformtoD-Link’sthencurrentfunctionalspecications
fortheSoftware,assetforthintheapplicabledocumentation,fromthedateoforiginalretailpurchaseoftheSoftwareforaperiodofninety(90)
days(“SoftwareWarrantyPeriod”),providedthattheSoftwareisproperlyinstalledonapprovedhardwareandoperatedascontemplatedinits
documentation.D-Linkfurtherwarrantsthat,duringtheSoftwareWarrantyPeriod,themagneticmediaonwhichD-LinkdeliverstheSoftwarewill
befreeofphysicaldefects.Thecustomer’ssoleandexclusiveremedyandtheentireliabilityofD-LinkanditssuppliersunderthisLimitedWarranty
willbe,atD-Link’soption,toreplacethenon-conformingSoftware(ordefectivemedia)withsoftwarethatsubstantiallyconformstoD-Link’s
functional specications for the Software or to refund the portion of the actual purchase price paid that is attributable to the Software. Except as
otherwiseagreedbyDLinkinwriting,thereplacementSoftwareisprovidedonlytotheoriginallicensee,andissubjecttothetermsandconditions
of the license granted by D-Link for the Software. Replacement Software will be warranted for the remainder of the original Warranty Period and is
subjecttothesamelimitationsandexclusions.Ifamaterialnon-conformanceisincapableofcorrection,orifD-Linkdeterminesinitssolediscretion
thatitisnotpracticaltoreplacethenon-conformingSoftware,thepricepaidbytheoriginallicenseeforthenon-conformingSoftwarewillbe
refundedbyD-Link;providedthatthenon-conformingSoftware(andallcopiesthereof)isrstreturnedtoD-Link.Thelicensegrantedrespecting
any Software for which a refund is given automatically terminates.
Non-Applicability of Warranty:
TheLimitedWarrantyprovidedhereunderforHardwareandSoftwareportionsofD-Link’sproductswillnotbeappliedtoanddoesnotcoverany
refurbishedproductandanyproductpurchasedthroughtheinventoryclearanceorliquidationsaleorothersalesinwhichD-Link,thesellers,or
theliquidatorsexpresslydisclaimtheirwarrantyobligationpertainingtotheproductandinthatcase,theproductisbeingsold“As-Is”withoutany
warrantywhatsoeverincluding,withoutlimitation,theLimitedWarrantyasdescribedherein,notwithstandinganythingstatedhereintothecontrary.
Submitting A Claim:
The customer shall return the product to the original purchase point based on its return policy. In case the return policy period has expired and the
productiswithinwarranty,thecustomershallsubmitaclaimtoD-Linkasoutlinedbelow:
• The customermustsubmitwiththeproduct aspartof theclaim awritten description oftheHardwaredefectorSoftware
nonconformanceinsucientdetailtoallowDLinktoconrmthesame,alongwithproofofpurchaseoftheproduct(suchasa
copyofthedatedpurchaseinvoicefortheproduct)iftheproductisnotregistered.
• ThecustomermustobtainaCaseIDNumberfromD-LinkTechnicalSupportat1-877-453-5465,whowillattempttoassistthe
customerinresolvinganysuspecteddefectswiththeproduct.Iftheproductisconsidereddefective,thecustomermustobtaina
ReturnMaterialAuthorization(“RMA”)numberbycompletingtheRMAformandenteringtheassignedCaseIDNumberathttps://
rma.dlink.com/.