User's Manual

43D-Link DWA-582 User Manual
Section 5 - Troubleshooting
• Make sure that the SSID on the Dwa-582 Wireless AC1200 Dual Band PCI Express Adapter is exactly the same
as the SSID on the Access Point or wireless router.
• Move the Dwa-582 and Access Point or Wireless router into the same room and then test the wireless connection.
• Disable all security settings. (WEP, MAC Address Control, AES)
• Make sure that the Radio is not locked down to a dierent frequency
• Turn o your Access Point and the computer with the Dwa-582. Turn on the Access Point, and then turn on the
computer with the Dwa-582.
• Refresh the Dwa-582 Utility
2. I cannot connect to the access point or the wireless router.
• Check to see if the Dwa-582 desktop adapter is rmly inserted into the PCI Express slot of your laptop computer.
3. The Dwa-582 Power and Link lights are not on.
• Reset the Access Point to its factory default settings and restore the Dwa-582 Wireless N 300 Dual Band PCIe
Desktop Adapter to the factory default settings. The default settings are listed in the Conguration section in
this manual.
4. I forgot my encryption key.