User Manual

Troubleshooting
Problem Possible cause Solution
Food does not
broil properly
Serving size too large/small See Broiling recommendation guide,
pg. 40, and retry.
Rack improperly positioned See Broiling recommendation
guide, pg. 40.
Cookware not suited for broiling
Use suitable cookware.
(Some geographic areas) Insufficient
voltage
Preheat broiler 10 min. See Broiling
recommendation guide, pg. 40.
Oven temp too
hot/cold
Oven thermistor needs adjusting
See Temp adjust, pg. 63.
Dripping water
These issues depend on type of food
being cooked; this is not a product
malfunction
Let oven cool, then dry with dish towel
Steam seeps from
door seam
Water left in oven
Boiling sounds when
steam cooking
Water is being heated by steam heater
Normal operation
Oven will not
self-clean
Oven too hot for self-clean cycle
Let oven cool, then reset controls
Oven controls set incorrectly
See Self clean
, pg. 52-53
Self-clean cycle cannot start if
oven lockout is active
Cancel oven lockout (see pg. 23)
Excessive smoke
during self-clean
cycle
Excessive food residue in oven
Press OFF. Vent smoke through windows;
wait for self-clean cycle to cancel; wipe
up excess soil; restart self-clean cycle.
Oven door stays
locked after self
-
cle
an cycle
O
ven too hot Let
oven cool
Oven not clean
after self-clean
cycle
Oven controls set incorrectly
See Self clean
, pg. 52-53
Excessive food residue in oven
Wipe up residue before the self-clean
cycle; very dirty ovens may need
additional or longer cycles.
Steam from vent During convection baking, steam
normally comes f
rom oven vent
Normal operation
High volume of food being cooked
Burning/oily odor
from vent
Normal for new oven; odor
vanishes after a few uses
Run self-clean cycle for at least 3 hrs (see
Self clean, pg. 52-53)
English
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