User Guide

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Troubleshooting
Troubleshooting
For the Microwave Oven
Symptom Cause Action
General
The buttons cannot
be pressed properly.
Foreign matter may
be caught between the
buttons.
Remove the foreign matter and
try again.
For touch models:
Moisture is on the
exterior.
Wipe the moisture from the
exterior.
Control lock is activated. Deactivate Control lock.
The oven does not
work.
Power is not supplied. Make sure power is supplied.
Make sure the oven is plugged
in. Check if a fuse has been
blown or circuit breaker has
been tripped.
The door is open. Close the door and try again.
The door open safety
mechanisms are covered
in foreign matter.
Remove the foreign matter and
try again.
The oven stops while
in operation.
The user has opened the
door to turn food over.
After turning over the food,
press the Start button again to
start operation.
Troubleshooting
If you experience malfunctions or performance issues, review the tables in this
section to resolve the issue yourself. If you still cannot resolve the issue, call Dacor
Customer Service 833-35-ELITE (833-353-5483).
Control Display
Problem Possible cause Solution
The display
goes blank.
A fuse in your home may be
blown or the circuit breaker
tripped.
Replace the fuse or reset the
circuit breaker.
The buttons
cannot be
pressed
properly.
• There is foreign matter
caught between the
buttons
• Touch model: There is
moisture on the exterior
• The lock function is set
• Remove the foreign
matter and try again.
• Remove the moisture and
try again.
• Check whether the lock
function is set.
DOC30P977DS_DA_DG68-01316A-00_EN.indd 74 2020-07-07 오후 4:53:37