Use and Care Manual

32
Warranty and Service
Getting Help
Before you request service:
1. Review Before You Call for Service section of this manual (see page 30).
2. Use the helpful tips found in our Problem Solution Guide.
3. Become familiar with the warranty terms and conditions of your product.
4. If none of these tips or suggestions resolves your problem, call our Customer Service center at the number below.
Dacor’s Customer Service center is available 6:00 a.m. – 5:00 p.m. Pacific Time
For warranty repairs or questions and for Dacor Distinctive Service (DDS) in the US and Canada
Phone: [phone], extension 2822
For non-warranty repairs or questions in the US and Canada
Phone: [phone], extension 2813
Contact us through our web site at:
www.dacor.com/contact-us
Replacement Parts and Accessories
Description Dacor Part Number
Halogen light bulb (12 Volt, 20 Watt) 100429
Meat probe 72723
Wok ring AWR4
Cooktop griddle AG1424
Cooktop grill AEGR3648
Standard broil pan 82107
Standard broil pan grill 82108
3-Inch backguard, model ER36D AERB36D03
3-Inch backguard, model ER48D AERB48D03
9-Inch backguard, model ER36D AERB36D09
9-Inch backguard, model ER48D AERB48D09
24-Inch backguard, model ER36D AERB36D24
24-Inch backguard, model ER48D AERB48D24
Standard type oven rack, model ER36D and large oven on model ER48D 62783
Standard type oven rack, small oven on model ER48D 62782
GlideRack™ oven rack ARGRK36
Large capacity roast/broil pan with “V” shaped rack AORPVR
Pizza baking stone ABS16
Cookie sheets* , models ER36D and ER48D (3 per carton) ACS363
10” grate, model ER36D (2 used per unit) 700037
14” grate, model ER36D (1 used per unit) and ER48D (3 used per unit) 700038
Toe skirt kit, model ER36D ARTS36
Toe skirt kit, model ER48D ARTS48
Black Knob Kit AKBID6
* The Dacor full sized cookie sheets maximize oven rack baking capabilities by utilizing the total usable rack space.
To order parts and accessories, contact your Dacor dealer or visit www.everythingdacor.com.