Troubleshooting guide

MAN# 650016
11
TECHNICAL SUPPORT
If you need any assistance with or have any questions about the wiring or operation of your CMD-2000 remote
system, please call the Dakota Digital technical assistance line at (605) 332-6513 or email us at
dakotasupport@dakotadigital.com.
TRANSMITTER PROGRAMMING
All of the transmitters to be programmed into the system should be available. This sequence will erase any
previously programmed transmitters. If a transmitter is lost or stolen, go through the programming sequence with the
remaining transmitters and the lost one will be erased. The programming light (LED) is located on the side opposite
the antenna, next to the programming switch.
1. Press and release the programming switch 3 times. The LED should come on and remain on steady.
2. Press button 1 on the first remote. The LED should go out and then come back on steady.
3. Press button 1 on the second remote. The LED should go out and then come back on steady.
4. Repeat this for up to 4 remotes total.
5. When all of the remotes have been programmed in, wait for the LED to go out. The system will now operate
normally with all of the remotes.
LED
wire harness
programming
switch
BATTERY REPLACEMENT
Should the transmitter function become weak or erratic, the battery in the key chain transmitter may be weak. An
indication of a weak battery is that the red indicator may have a dim glow to it when either button is pressed. If this
occurs, first check the system by using the second transmitter provided. If the second transmitter functions properly,
replace the battery in the defective transmitter by the following method:
A. Use a small, flat screw driver or knife to pry the case apart next to the chain.
B. Carefully separate the two case halves.
C. Remove the battery noting the (+) and (-) position.
D. Replace the battery with a new 12 volt type GP23A battery which is available at most electronic stores (Radio
Shack, etc.).
E. Carefully replace the top cover snap it into place.
F. Check transmitter function.
SERVICE AND REPAIR
DAKOTA DIGITAL offers complete service and repair of its product line. In addition, technical consultation is available to help you work through any questions
or problems you may be having installing one of our products. Please read through the Troubleshooting Guide. There, you will find the solution to most problems.
Should you ever need to send the unit back for repairs, please call our technical support line, (605) 332-6513, to request a Return Merchandise Authorization
number. Package the product in a good quality box along with plenty of packing material. Ship the product by UPS or insured Parcel Post. Be sure to include the RMA
number on the package, and include a complete description of the problem with RMA number, your full name and address (street address preferred), and a telephone
number where you can be reached during the day. Any returns for warranty work must include a copy of the dated sales receipt from your place of purchase. Send no
money. We will bill you after repair.
Dakota Digital Limited Lifetime Warranty
DAKOTA DIGITAL warrants to the ORIGINAL PURCHASER of this product that should it, under normal use and condition, be proven defective in material or
workmanship for the lifetime of the original vehicle it was installed in, such defect(s) will be repaired or replaced at Dakota Digital’s option.
This warranty does not cover nor extend to damage to the vehicle’s systems, and does not cover removal or reinstallation of the product. This Warranty does
not apply to any product or part thereof which in the opinion of the Company has been damaged through alteration, improper installation, mishandling, misuse, neglect, or
accident.
This Warranty is in lieu of all other expressed warranties or liabilities. Any implied warranties, including any implied warranty of merchantability, shall be limited
to the duration of this written warranty. No person or representative is authorized to assume, for Dakota Digital, any liability other than expressed herein in connection with
the sale of this product.