User`s manual

Preliminary
Genie Monochrome Series-GigE Vision Camera Troubleshooting • 105
Windows Firewall Off for Genie Only
Operational Issues
This section considers issues with cabling, Ethernet switches, multiple cameras, and camera exposure.
Cabling and IP Configuration Issues
With only two cables connected to Genie, possible cabling issues are limited.
Power supply problems:
• If the Genie status LED is off, the DC supply power is not connected or faulty. Verify the power
supply voltage at the Hirose connector. See "
12-Pin Hirose Connector Signal Details" on page 91
for pinout information.
Communication problems:
• Use a shielded cable where the Hirose connector shell electrically connects the Genie chassis to
the power supply earth ground. This can eliminate issues in a high EMI environment.
• Check that the Ethernet cable is clipped both to the Genie and the NIC or switch on the other end.
• Use a secured Ethernet cable when the Genie is in a high vibration environment. See "
Industrial
RJ45 Ethernet Cables" on page 99.