Use and Care Manual
CERAMIC TILE
CERAMIC TILE - ROUTINE CARE
Contaminants and spills on a glazed ceramic tile are, 
generally, easier to clean then other surfaces. Glazed tile 
products should be cleaned routinely with an all-purpose, 
low VOC household or commercial cleaner. The product 
chosen should also be grout joint cleaning compatible. The 
type of product may vary depending on the tile application 
and use. A multipurpose spray cleaner, which removes 
soap scum, hard water deposits, and mildew designed for 
every day use, can be used on wall tile areas in residential 
baths and showers.
The entire area should be cleaned and scrubbed with 
cleaner solution through the use of a cotton mop, cloth, 
sponge, or non-metallic brush. The entire area should be 
rinsed with clean water to remove any cleaning solution 
residue. Remember that you should sweep or vacuum 
floor areas prior to cleaning to remove any dust or 
debris. Routine cleaners should never contain hazardous 
or polluting products including, but not limited to acids 
or ammonia. Acids can damage the grout and the glazed 
surface of the tile, and ammonia can discolor the grout.
Unglazed tile should be cleaned routinely with 
concentrated tile cleaners that have a neutral pH for 
safe regular use. These cleaners are better suited at 
removing grease, oils and normal spills from unglazed 
products. Again these products will vary depending on the 
application, amount of trac and the use. The product 
chosen should also be compatible with cleaning the grout 
joints at the same time.
Removal of Sealers/Waxes/Floor Finishes:
If you need to remove a topical sealer or floor wax from 
a ceramic tile you should use a Tile Sealer & Adhesive 
remover. Always test a small area first. Apply a liberal 
amount of undiluted sealer & adhesive remover to a 
manageable area. Allow setting without drying until coating 
or residue softens. Reapply if necessary until sealer softens 
and can be removed. If necessary, agitate with white nylon 
scrub pad. Wipe up the residue with a cotton towel or 
sponge. Rinse thoroughly with clean water. Do not use on 
natural stone products.
Glass Tiles:
For routine cleaning, use any non-abrasive cleaning 
compound recommended for either glass or tile
Metal Signatures/Metal Ages/Urban Metals:
• To clean, use a liquid non-abrasive household cleaner.
CARE AND MAINTENANCE
• DO NOT use scouring pads, steel wool, sandpaper or 
 other abrasive products.
• Avoid cleaners containing ammonia, bleach, abrasives, or other 
 hazardous/polluting compounds.
• Always test in small inconspicuous area while using a new cleaner 
 to ensure compatibility.
CERAMIC TILE - GROUT CARE
Grout is the material used to fill the spaces between the individual 
tiles. Grout comes in many colors. While color is important to 
the final finished look of the tile installation, it has little eect on 
the functionality of the grout. The purpose of grout is, simply, to 
fill the joint between the tiles and becomes a permanent, integral 
component of the finished installation.
Penetrating/Impregnating Sealer:
Most tile installations use cementitious grouts. This type of 
grout should be sealed after installation to prevent the color 
from staining. The grout should be sealed with a penetrating/
impregnating sealer (often called grout sealers) which does not 
contain silicone, as silicone can shorten the useful life of the sealer. 
Epoxy grouts, conversely, are chemically cured and acid resistant 
and, as a result, do not require a sealer. The application of a good 
quality penetrating/impregnating sealer into the grout joints of a 
cementitious grout will not change the natural color of the grout, 
but will prevent the penetration of moisture, simplify maintenance, 
and help prevent staining or discoloration. Only the grout needs 
to be sealed, not glazed floor or wall tiles. Grout can be sealed 
seventy-two hours after installation.
There are dierent grades of penetrating/impregnating sealers, 
therefore the useful life and price will dier between a low quality 
and high quality sealer. You may need to reapply the sealer on an 
annual basis depending on the sealer quality, trac patterns, and 
maintenance routine. Some sealers have multiple year warranties 
for useful life. Refer to the manufacturer warranty, technical & 
product information for specific details on product installation, 
useful life, and product applications (including any warnings) before 
use.
Grout Maintenance:
Neither sealing the grout nor using a 100% Epoxy Grout will 
guarantee against surface build-up or discoloration of the grout. 
Grout needs to be cleaned on a periodic basis to remove any 
surface build-up. Routine grout cleaning can be done with a daily 
concentrated household or commercial cleaner depending on 
the application. When heavy duty grout cleaning is required, you 
will need to use a professional strength Tile & Grout Cleaner 
that is capable of removing grease, soap scum, body oil, mildew 
stains, algae, and synthetic or acrylic waxes from the grout joints. 
However, such a product should contain non-polluting chemicals 
and low VOC levels. This type of product can be purchased from 





