Use and Care Manual
most Home Centers, or through your local professional 
Floor Covering Dealer
Grout Color Restoration:
When grout has been stained to the point that it cannot 
be maintained or returned to its natural color, you can 
return the grout back to its original color or any other 
color through the use of a “grout stain”. Grout Stains 
are epoxy-based products that are specifically designed 
to penetrate into the grout and seal the surface with 
a permanent color. Once the grout has been stained 
there is no need to seal it any further with a penetrating/
impregnating sealer. Prior to staining, the grout joint 
should be cleaned thoroughly to remove any dirt, oils, 
grease or sealers with a professional strength Tile & Grout 
Cleaner. This can be purchased from most Home Centers 
or through your local Professional Floor Covering Dealer.
CERAMIC TILE - NEW INSTALLATIONS
Immediately after tile has been properly installed and 
grouted, the new installation should be covered with 
brown paper to protect it from debris during the 
remaining construction process. The grout joints should 
be dampened daily with clear water using a clean sponge 
or mop during the first 7 days. This procedure facilitates 
the grout cure and color lock. The paper will allow for 
two important things: (1) to protect the newly installed 
tile grout and (2) to allow moisture to escape from the 
grout as it cures further protecting the look and utility 
of the floor. This is an important step in achieving color 
consistency. Never use plastic or non-absorbent materials 
to protect freshly installed tile. These types of non-
absorbent products will trap moisture causing the grout to 
discolor during the curing period. The protective brown 
paper should remain until construction is complete and 
the floor is opened for intended (post-construction) use.
Post-Grout Clean-Up:
Grout haze is a film that has been left behind on the 
surface of the tile as part of the final grouting process. 
Usually this is bued o the surface after the grout has 
achieved its initial 12 to 24 hour cure. The removal 
of the haze is often dicult when bung with a clean 
rag or floor machine. Cementitious grout haze can be 
successfully removed with “Sulfamic” acid, which is a mild 
acid that attacks and breaks down cement smears. There 
are several products on the market called grout haze 
removers, which usually contain Sulfamic acid. Sulfamic 
acid can also be purchased in powder form and mixed 
with water to dierent strengths by qualied professionals. 
Similarly, 100% Solids Epoxy Grout haze can be removed 
with an Epoxy Haze Remover. These removers are formulated 
to safely and quickly remove cured epoxy haze from new tile 
installations. Their unique formulation will soften most epoxy hazes 
for easy removal without damaging the grout or tile, usually in one 
application. Sulfamic acid or grout removers should never be used 
on Natural Stone products.
NATURAL STONE
NATURAL STONE - ROUTINE CARE 
To ensure your natural stone products will provide you with a 
lifetime of aesthetics and utility, a proper maintenance program is 
crucial. Natural Stone products are porous by nature and require a 
dierent maintenance program than traditional ceramic tile.
Natural stone requires a dierent maintenance routine than 
traditional, man-made ceramic tile. Many of the cleaners acceptable 
for use on ceramic tile can stain, damage or dull stone. Dirt and 
dust will scratch the surface of stone. Therefore, stone floors 
should be vacuumed or dust mopped frequently to remove 
abrasive agents from the stone surface. Natural stone should be 
cleaned with neutral cleaners. Stone cleaners should never contain 
acid or bleach. Acids, even a light solution of vinegar and water, will 
etch and eventually damage natural stone.
Stone Cleaners:
Only use cleaners specifically designed for cleaning stone. These 
cleaners contain no acids and are concentrated neutral pH cleaners 
that will not aect existing sealers or wax-type coatings. The surface 
of the stone should be dampened with clear water. This will keep 
the cleaning solution on the surface so it can be eective. A solution 
of the cleaner and water missed to manufacturer instructions 
should be applied to the stone surface with a sponge or mop. On 
walls, kitchen counters or vanity tops, a spray bottle can be used to 
apply the cleaning solution. Allow sitting for manufacturers specified 
amount of time (usually 3 to 5 minutes). Agitate with a sponge, 
synthetic mop, soft bristle brush or through the use of a floor-
scrubbing machine. Mop up dirty solution and bu dry.
Once the stone has been cleaned, you can periodically apply a 
Spray-Bu wax-type floor finish to enhance the beauty and luster of 
polished stone (including countertops). Apply the finish with a spray 
applicator and bu immediately with a white nylon pad. Reapply 
as often as needed, depending on volume of surface trac and 
consistency of routine maintenance program. This product is not 
designed to restore the original shine, but is intended to maintain 
and protect the original shine. This can be purchased from most 
Home Centers or through your local Professional Floor Covering 
Dealer.





