Use and Care Manual
paper should remain in place until construction is completed and 
the area is opened to intended (post-construction) use.
Pre-grout Sealing:
A non-sanded grout is strongly recommended for natural stone 
installations due to the narrow grout joints customarily preferred. 
This type of grout has very fine particles of cement, polymers and 
color pigments that can penetrate the microscopic pores of the 
stone surface where they become trapped and appear as a stain in 
the stone. Therefore, all travertine, slate, tumbled stone and honed/
flamed/unpolished granite should be sealed prior to the grouting 
process to protect them from staining. The application of a good 
quality sealer should be used as a grout sealer and applied again as 
the final sealing process once the installation is finished.
Sealing:
A premium natural look penetrating/impregnating sealer is the 
normal choice on polished or honed marble, limestone, granite, 
or where the natural color of a slate is desired. A stone enhancer 
sealer is often used on tumbled, antique stones or on slate where a 
darker, enriched or highlighted character is desired. When choosing 
either one of these types of sealers, make sure the brand you 
have chosen is formulated to provide maximum stain protection 
for stone products. Stone products should be tested periodically 
per manufacturer’s instructions to insure that the sealer is working 
eectively.
Penetrating/impregnating stone sealers are a no-sheen, natural look 
sealer that can be water-based or solvent-based, good for interior 
and exterior applications. Most quality sealers of this type are rated 
to protect the stone for several years.
Stone enhancer sealers are also a no-sheen, penetrating/
impregnating sealer that is formulated to darken, enrich and 
highlight the natural color and beauty of stone products. They will 
rejuvenate and improve the appearance of worn and weathered 
stone. Always test loose pieces of stone to ensure desired eect 
with enhancing sealers. However, they will also darken the color of 
grout joints. They are, generally, suitable for interior and exterior 
use, and rated to protect the stone for several years.
Always reference manufacturer’s literature for specific information 
on the duration of the sealer’s protection and make sure that 
the sealer is applied in strict accordance with the manufacturer’s 
instructions.
Finishing:
A stone floor finish should be applied to a polished natural stone 
floor only. This type of product will help enhance the shine and 
provide a protective coating for “soft” or polished marbles. Verify 
the finish is a wax-type finish designed to add luster and enhance 
the beauty of sealed and polished natural stone only. A topical 
Heavy-Duty Stone Cleaning:
When some areas have been neglected, you will need to 
use a heavy-duty non-hazardous and non-polluting stone 
cleaner and degreaser to eectively remove dirt, grease, 
grime, waxes and floor finishes. An optimal heavy-duty 
cleaner should contain low percentages of volatile organic 
compounds. These cleaning products are concentrated 
and designed to deep clean the stone without damaging 
it. Apply the solution of the cleaner and water mixed to 
manufacturer instructions to the stone surface with a 
sponge or mop. Allow setting for manufacturer-specified 
amount of time. Agitate with a sponge, synthetic mop, and 
soft bristle brush or through the use of a floor-scrubbing 
machine. Mop up dirty solution and bu dry. Be sure to 
change out the cleaning solution every 100 square feet 
to avoid reintroducing dirty water during the cleaning 
process. Rinse thoroughly with clean water when finished. 
After cleaning you may apply the Spray-Bu wax-type 
floor finish to enhance the natural shine.
Stain Removal:
Stone poultice will remove stains and grout haze from 
stone. Poultice is a fine, nonacidic, absorptive clay cleaning 
powder that removes deep-set oil stains, grease and light 
cementitious grout haze from polished and unpolished 
natural stone.
CAUTION: Poultice may dull the shine of the polished 
stone. If this occurs you will need to use a marble polish to 
restore the natural shine.
Restoration:
If a marble finish has become dull, scratched or etched, 
you can restore the natural shine through the use of a 
marble polish. Some marble polishes are available in kits. 
The process can be enhanced with the use of floor bung 
machines. The process is generally a re-crystallization 
process to remove fine scratches and restore the original 
shine and polish to the stone. This is not an application 
of a topical sealer or wax to cover-up damaged or worn 
surfaces.
NATURAL STONE - NEW INSTALLATIONS
Sealing is strongly recommended for newly installed 
marble and other natural stone to provide maximum 
below surface stain protection. Consult your Professional 
Floor Covering Dealer or Home Center Store to ensure 
that you select a high quality sealer to protect your natural 
stone. Immediately after natural stone has been installed 
and grouted, the new installation should be covered 
with brown paper to protect it from debris during the 
remaining construction process. The protective brown 





