User Manual Version 10.2.19.
my-Ditto User Manual 2 1 Table of Contents 2 OVERVIEW 6 2.1 2.2 2.3 2.4 2.5 INTRODUCTION SPECIFICATIONS ENVIRONMENTAL SPECIFICATIONS PRODUCT USE REQUIREMENTS PRODUCT COMPATIBILITY 6 6 7 7 7 3 GETTING ACQUAINTED WITH MY-DITTO 8 3.1 3.2 3.2.1 3.2.2 PACKAGE CONTENTS PRODUCT VIEW FRONT VIEW BACK VIEW 8 9 9 10 4 GETTING STARTED 11 4.1 4.2 4.3 4.4 4.4.1 4.4.2 4.4.
my-Ditto User Manual 3 5.4.4 BACKUP INDICATION 5.4.5 BACKUP TAB 5.4.6 HOW TO UNINSTALL THE BACKUP PROCESS*? 5.5 MY-DITTO APPLICATION – MUSIC STREAMING 5.5.1 HOW? 5.5.2 MY-DITTO APPLICATION – PLAY LIST 5.5.3 HOW TO DELETE A PLAYLIST? 5.6 MY-DITTO APPLICATION – SEARCH 5.7 MY-DITTO APPLICATION – FILE TRANSFER VIEW 5.8 MY-DITTO APPLICATION – DESKTOP CLIENT 5.8.1 HOW TO INSTALL? 5.8.2 HOW TO UNINSTALL? 5.9 MY-DITTO APPLICATION – SHARING 5.9.1 HOW? 5.9.2 WHAT ELSE? 5.10 MY-DITTO APPLICATION – SAVE TO REMOTE 5.
my-Ditto User Manual 4 6.3.3 HOW TO STREAM MUSIC 62 7 MANAGING MY-DITTO KEYS 63 7.1 7.2 7.2.1 7.2.2 7.3 7.3.1 7.3.2 7.4 7.5 7.6 OVERVIEW ADDING ADDITIONAL MY-DITTO USERS REGISTERING NEW MY-DITTO KEYS: START USING A NEW MOBILE PHONE CHANGING PASSWORDS SOLUTION A – KEY AUTHENTICATION SOLUTION B – REMOTE PASSWORD CHANGE CHANGING THE ADMINISTRATOR (MASTER KEY HOLDER) PASSWORD* LOST STANDARD KEYS LOST MASTER KEY 63 63 63 64 64 64 65 65 65 66 8 SYSTEM UPDATES 67 8.1 8.2 8.2.1 8.2.
my-Ditto User Manual 5 11.2 DIGITAL PICTURE FRAMES 11.3 ITUNES 11.4 NETWORK MUSIC PLAYER AND DIGITAL MEDIA ADAPTERS 11.4.1 COMPLIES WITH MEDIA STANDARDS 85 86 86 86 12 87 INSTALLING HARD DISK DRIVES 12.1 HARD DISK DRIVE INSTALLATION 87 13 89 TROUBLESHOOTING 13.1 GENERAL 13.2 CLIENT MESSAGE – ON PCS 13.3 CLIENT MESSAGE – ON MOBILE DEVICES 13.4 LED TROUBLESHOOTING 13.5 BACKUP TROUBLESHOOTING 13.6 RESTORE TO FACTORY SETTINGS 13.6.1 HOW? 14 APPENDIX 14.
my-Ditto User Manual 6 2 Overview 2.1 Introduction Congratulations on your my-Ditto purchase. my-Ditto is an innovative and powerful, yet easy to-use home and office network storage server. It gives you total freedom to securely access your digital files — anytime, anywhere. Technology at a Glance my-Ditto employs an advanced networking technology that frees users from needing any technical knowledge to operate the device.
my-Ditto User Manual Physical Dimensions 7 Width: 3.31” 77mm Depth: 6.49” 165mm Length: 7.48” 190mm Weight: 2.62lbs 1.19 Kg (not including hard disks) Power DC 12V, 5A 2.3 Environmental Specifications Operating Temperature 0°~40° C / 32°~104° F Humidity 10% - 90% (non-condensing) 2.4 Product Use Requirements Ethernet router (or Internet box) with at least one available port Broadband internet connection (for remote access use) 2.
my-Ditto User Manual 8 3 Getting acquainted with my-Ditto 3.1 Package Contents 2 my-Ditto keys my-Ditto Ethernet cable Detachable (1 master/administrator key pads) (gray) & 1 standard/user key (white))* stand (plastic External power supply Quick User Guide * While both my-Ditto keys function in the same way, the master key has additional administrator privileges.
my-Ditto User Manual 9 3.2 Product View 3.2.1 Front view LED Indicators 1. Power 2. LAN 3. Status 4. USB1 5. USB2 6. Hard Disk1 7. Hard Disk2 8. Release (button) my-Ditto shut down* 9. Copy (button) (1) Key authentication (2) Copy content of external USB device 8+9. Release (button) and Copy (button) 10. USB1 (port) Deactivate master key** for my-Ditto key authentication * Pressing the release button until the first beep shuts down my-Ditto. Then my-Ditto can be safely switched off.
my-Ditto User Manual 10 3.2.2 Back View 11. Power switch turns my-Ditto On/off 12. USB2 (port) to be used with external USB storage devices: 1. For single-touch copy, see section 10.2 Single-touch Copy on page 80. 2. connecting an external USB drive, see section 10.3 Connect External Hard Drive on page 81. 13. Hard Disk Drawers House the hard disk drives* 14. Power Supply Connects my-Ditto to its power adaptor and the power source 15.
my-Ditto User Manual 11 4 Getting started 4.1 Installing my-Ditto 1. Connect the Ethernet cable from my-Ditto to your router (or ISP box) 2. Connect to the Power Supply 3. Switch the Power Button to On Note: Before you start, make sure your router is working and connected to the Internet. Powering up should take approx. 2 minutes. Once completed, the LED indicators will become illuminated, as shown in the above image. 4.2 To Turn my-Ditto Off Press the RELEASE button until a beep is heard.
my-Ditto User Manual 12 4.3 my-Ditto Keys my-Ditto keys enable users to remotely access their network server’s files with an easy-touse USB key. With your my-Ditto key, you will be able to safely access any file from my-Ditto — no matter where you are. There are 2 types of my-Ditto key holders: Standard my-Ditto key holders or users – up to 29 of them.* Master my-Ditto key holder or user – one only, as this key contains Administrator privileges. * For adding new my-Ditto users refer to section 7.
my-Ditto User Manual 13 4.4 Accessing my-Ditto 4.4.1 Using my-Ditto Key You can access your files from anywhere with your my-Ditto key. The steps below will show you how to use your my-Ditto key and remotely access your files whenever you need them. Step 1: Plug in the master USB key (gray) and wait a few seconds until your computer has identified my-Ditto key. Step 2: 1. Launch my-Ditto application: a. Windows OS – click on my-Ditto.
my-Ditto User Manual 14 2. Enter your password: a. 1-20 characters b. Letters, digits and the following symbols: !, @, #, $, %, ^, &, *, (, ) c. No spaces d. Case sensitive 3. Enter your Email address (optional):** a. Valid Email address * Usernames are stored and remembered for future use **Email address is used in order to activate your mobile application Once you have completed this simple authentication process, a private folder will be created in my-Ditto bearing the username.
my-Ditto User Manual 15 Note: In order to access a computer remotely, it must either be connected to the Internet or to the same local network as my-Ditto. 4.4.2 Access from a Mobile Device my-Ditto is also accessible from a large variety of mobile devices. In order to enjoy access to my-Ditto from your mobile device, my-Ditto mobile application must be installed and your Email must be verified. Verify Email address: If a valid Email address been entered at first registration: 1.
my-Ditto User Manual 16 Then, in order to register your mobile phone, you have to install my-Ditto mobile application: For iPad/iPhone/iPod Touch: 1. 2. 3. 4. Go to the Apple App Store. Search for my-Ditto application. Install and launch the application. Enter your Email address and password then click Log In. For Android: 1. 2. 3. 4. 5. Go to the Android Market. Search for my-Ditto application. Install it and launch the application. Enter your Email address and click ok.
my-Ditto User Manual 17 4.4.3 Access Directly from the Local Area Network There is an alternative way to access my-Ditto once it has been connected to the network. Any computer or device connected to your home or office network will now recognize myDitto as an additional network or workgroup computer. At this stage, my-Ditto will contain a single folder named Public. If you are using both hard disk drives, each one will receive its own Public folder.
my-Ditto User Manual Note: Windows usually saves the last user’s login information, and as a result may not allow new users to login to their private folders (from the same computer) without disconnecting the previous session first. To disconnect the previous session, go to Tools Disconnect Network Drive select \\my-Ditto server name (default is my-Ditto); press return and click ok. Now Windows will accept a new password.
my-Ditto User Manual Note: Another solution is to use the Finder. Click Go and “Connect to server.” Then input myDitto server’s name (default my-Ditto) IE: smb://myditto Connect as Enter your username and password and click Connect. Linux Ubuntu/Fedora/Redhat: Go to Places Network Dane-Elec.
my-Ditto User Manual 20 5 my-Ditto Application 5.1 Introduction My-Ditto application is stored on every my-Ditto key. It has been specifically designed with a very simple and intuitive interface for managing and accessing your digital files, within your network or outside of it. A similar version of this application can be downloaded and installed on mobile phones, giving you the freedom to access my-Ditto from anywhere in the world.
my-Ditto User Manual 21 5.2.1 Top Menu Bar 1 2 3 4 5 6 5 A s u my-Ditto name – the default given name is “my-Ditto.” 1. s e Install Desktop Client (available only on local network) - Refer to 5.8, my-Ditto 2. r Application – Desktop Client, on page 37 for more details. s 3.r Email Address for Mobile Access – enables mobile phone access to my-Ditto. e Refer to 4.4.2, Access from a Mobile Device, on page 15 for more details. g 4.i Settings – opens the application settings window.
my-Ditto User Manual 22 5.2.3 Remote / Local Views Header 2 1 3 1. Remote View – my-Ditto’s content 2. Username – username of the connected user (you) 3. Local View – local computer content Files View 1 4 1 2 1 1 4 1 1 2 3 5 1. Navigation Commands – Back, Forward, Parent folder, Refresh folder. 2. View Change- shows all viewing options: a. Details b. Icons c. List d. Thumbnail 3. Backup Icon – Add or remove files and folders from backup. Refer to section 5.
my-Ditto User Manual 23 5. Objects in Folder – sum of files and folders at the current viewed folder (local/remote). 5.2.4 Status bar 2 1 3 1. Connection Status – Connected/Disconnected/Connecting status between the client and my-Ditto. 2. Transfer Status – shows the completion percentage of a transferring file/folder to/from my-Ditto. 3. Administrator Status – displays “administrator” if the current user is the administrator. 5.3 my-Ditto Application – Managing Files & Folders1 5.3.
my-Ditto User Manual 24 5.3.2 Sharing Folders: Contains all the folders which are shared to/by the current user. Refer to section 5.8.2, How to uninstall? 1. Run the local client you want to uninstall. 2. Press the Local client button with the red arrow located on the top menu bar. 3. That is it! The application has been removed my-Ditto Application – Sharing, on page 34, for more details. 5.3.
my-Ditto User Manual 25 Place your cursor on a selected file or folder and right-click on it; now select the delete function from the menu list. Attention: There is no recycle on my-Ditto server side. The delete function on the remote panel is equivalent to a “permanent delete” (see below).
my-Ditto User Manual 26 Otherwise: On OSX: On Windows XP: Only the computer's administrator can install backup, no message pops up in that case. 5.4.2 How Do I Choose Files/Folders for Backup? 1. Both computer and my-Ditto should be connected to the same local network. 2. Select the files/folders you wish to backup. 3. Click the backup button located above this view Dane-Elec.
my-Ditto User Manual 27 4. Place your cursor on a selected file or folder and right-click on it; now select the Add to backup function from the menu list. a. All files/folders will now be marked with a green symbol b. Parent folders will be marked with an orange symbol . . Repeat steps 2 and 3 above until you have marked all folders you wish to backup.
my-Ditto User Manual 28 5.4.5 Backup tab 1 2 3 1. Backup status table – Indicates what is happening daily as well as for the last 30 days of the backup process. 2. Files in backup – list of all files and folders which are configured to backup from this specific computer. 3. Actions – all actions that occurred on a specific day. Backup Statuses White – backup is not configured. Green – all items backed up. Red – an error had occurred. For more information see 13.5 Backup Troubleshooting page 96.
my-Ditto User Manual 29 Performing backup – backup is currently active. Files in backup Here you can see all the items that are at the backup procedure from this specific computer. Actions Here you can see the items you added and removed from backup on a specific day. In order to pick a day, just click on one of the days on the Backup status table. Note: The backup utility supports compatible Mac and Windows operating systems installed on Mac and PC platforms only 5.4.
my-Ditto User Manual 30 2. Click on uninstall backup button. *Requires administrator privilege. When stopping the backup routine, the existing file/folder will not be deleted from the backup folder; however it will stop being updated. 5.5 my-Ditto Application – Music Streaming Stream and listen to your favorite songs from anywhere in the world. 5.5.1 How? 1. Go to the Play List tab. 2. Pick a song from the library, or from one of the play lists (learn more about creating a play list on next page). 3.
my-Ditto User Manual 31 1 5 2 3 4 1. Library – main folder, clicking on it will show you all mp3 files which are found under your myMusic* folder. 2. Playlists – list of play lists of all my-Ditto users. Click on one of them will show you its content. 3. Add playlist – creates a new playlist. 4. Sync now – sync music from myMusic folder. 5. Song list – here you will see the mp3 files. Note: Deleting one of the songs here will delete it from my-Ditto. How to create a new playlist? 1. 2. 3. 4. 5. 6. 7.
my-Ditto User Manual 32 5.5.3 How to delete a playlist? 1. Right click on the playlist name. 2. Chose the delete option from the pop-up menu. 5.6 my-Ditto Application – Search Search for any file located on my-Ditto by typing a word or string that is part of the file name. The search function is performed on Public and Private folders and on both hard disk drives (if two are being used). Search words are not case sensitive. Results appear in a separate view entitled Search Results.
my-Ditto User Manual 33 5.7 my-Ditto Application – File Transfer View Transferring files from your local computer to my-Ditto, or back, via a simple copy & paste function or using the drag & drop feature, can be viewed in two locations: Current File Transfer View – shows the percentage of the current file/folder being transferred to/from my-Ditto. The user may choose to cancel the transfer by clicking on the cancel button.
my-Ditto User Manual 34 2. Wait a few seconds until the installation completes; a my-Ditto shortcut to the client application will be created on your desktop (dock at Mac). 5.8.2 How to uninstall? 4. Run the local client you want to uninstall. 5. Press the Local client button with the red arrow located on the top menu bar. 6. That is it! The application has been removed 5.9 my-Ditto Application – Sharing2 Easily and simply share your private folders with other users while keeping control of content. 5.
my-Ditto User Manual 35 5. In order to share a folder with a user simply change the permission from “not shared” to “read-only” or “read/write” permission. 6. Now you can approve the creation of the shared folder by clicking on the OK button. A new folder will be created under the Shared folder, both on the original owner’s folder and in the user’s shared folder. The new shared folder will be marked with an icon on the owner’s end private and shared folders).
my-Ditto User Manual 36 Changing Permissions 1. Place your cursor on the existing shared folder and right click on it; then select “Share…” from the menu list. 2. A small configuration screen will be displayed. 3. Change the user’s permission. 4. Confirm the action by clicking the OK button. 5.10 my-Ditto Application – Save to Remote The “Save to Remote” function allows you to edit your files and save them directly on your my-Ditto. 5.10.1 1. 2. 3. 4. How? Open a file from the Remote view.
my-Ditto User Manual 37 5.12 my-Ditto Application – Settings My-Ditto Settings page allows users to obtain information about my-Ditto's current status, such as: the list of authenticated users, available space on the disk drive(s), etc. In addition, this page allows you to modify parameters.
my-Ditto User Manual 38 Disks Display the capacity information of the installed hard disk drives and the external hard drive (if attached). Unplug button - ensures the detachment of the external hard drive, refer to 10.3.1 for more information. If there are two internal drives then you can change the disks structure. Note: This will erase all the data! Dane-Elec.
my-Ditto User Manual 39 User Management Main view – standard key holders are able to Rename and Change their password, but not Deactivate or Delete accounts. Rename — Changing a User’s Name Usernames must be between 1-31 characters. Letters, digits, underscore (_) and hyphen (-). No spaces. Letters with accents, for example: é, è, ë, ï are not allowed. Case insensitive. Dane-Elec.
my-Ditto User Manual 40 The user’s Private folder name immediately changes to the new username. Change Password Each password must consist of 1-20 characters. Letters, digits or one of the following symbols: ! @ # $ % ^ & * ( ). No spaces. Passwords are case sensitive. Deactivate — Administrator Only It is possible to deactivate a user or key without losing any private data. The deactivation function will do the following: Deactivate a user’s key from accessing my-Ditto.
my-Ditto User Manual 41 Note: If the deactivated user has been connected during the deactivation process, the application will close itself while notifying the user. Delete — Administrator Only Completely deletes the user from the system, including any data that has been stored on my-Ditto. Note: If the administrator is deleted from the system, my-Ditto application will close itself and the next user (key) added to the system will then become administrator.
my-Ditto User Manual 42 Administrator only Defines the names of the Workgroups and Servers that appear on the: Local Area Network. Media players/adapters. iTunes application. Workgroup The name of the group containing all computers located on the same network (default = WORKGROUP). my-Ditto name The name of my-Ditto as it appears in the network folder (default = my-Ditto).
my-Ditto User Manual 43 For more information on how to use my-Ditto multimedia streaming abilities, refer to chapter 11,my-Ditto as a Multimedia Hub on page 83. Proxy Proxy enables the application to run in an enterprise environment secured with a proxy server by entering the proxy server credentials required to get access to the internet. 5.
my-Ditto User Manual 44 The advanced settings interface can be accessed from within my-Ditto network only, and requires a user name and password (default: admin/1234) The following menus are available in the advanced settings interface: 1. 2. 3. 4. 5. 6. 7. 8. General Data & Time Network Print Server Bit Torrent iTunes Server Media Server Tools 5.13.1 Advanced Settings – General Displays general information about my-Ditto: System time, MAC address and Firmware version.
my-Ditto User Manual 5.13.2 45 Advanced Settings – Date & Time Sets the correct date and time according to your time zone, ensuring that both the file upload date, and the time stamps are accurate. Parameter Description Set Time Zone Select the time zone of the country you live in. my-Ditto will set its time based on your selection. Dane-Elec.
my-Ditto User Manual 46 Time Server Address You can manually assign the time server address if the default time server does not work. Daylight Savings my-Ditto can also take Daylight savings into account. If you wish to use this function, you must check/click the enable box to set up your daylight saving configuration (below). Times From Select the date in which you wish to start using daylight saving. Times to Select the date in which you wish to stop using daylight saving.
my-Ditto User Manual 47 automatically obtain an IP address from it, please select “Obtain an IP address automatically.” Note: The IP address obtained from your DHCP server may change from time to time based on your DHCP server settings.. If you want to manually set an IP address on my-Ditto, please select Use the following IP “Use the following IP address” and set the IP Address, Subnet Mask address and Gateway Address IP Address This is the IP address used by my-Ditto in your network.
my-Ditto User Manual 48 Parameters Description Enable Print Server Enable/Disable the print server service. Print Server name Allows you to modify the print server name. Print name of USB Default printer port of the print Server. port 5.13.5 Advanced Settings – Bit Torrent my-Ditto supports Bit Torrent peer-to-peer file download protocol. This interface allows you to transfer 10 different torrents simultaneously. Make sure to have enough remaining storage capacity to save all downloads.
my-Ditto User Manual Parameters 49 Description BT Download Enable/Disable BT Download Function. Function Advanced Setting Opens the BT advanced settings window allowing you to set the port number used by the BT service, control the bandwidth, set the maximum active download torrents and enable/disable DHT. Add Torrent Opens a window for adding a new torrent (files with .torrent extension), so you can start downloading. You will be prompted to provide the location of the .torrent file.
my-Ditto User Manual 5.13.6 50 Advanced Settings – iTunes Server The iTunes server periodically scans media folders for newly added files. The following window sets the interval (in seconds) between each iTunes server scans. Parameters Description Rescan interval Please specify the time interval in seconds between each iTunes server scans. The iTunes server periodically scans media folders for newly added files. The valid rescan interval is from 30 to 65,535 seconds.
my-Ditto User Manual 5.13.8 51 Advanced Settings – Tools Storage Tools Manage my-Ditto's storage structure (JBOD, RAID 0 or RAID 1), as well as the format and partition of the internal storage disks. Prior to applying any function, verify that there are no users accessing my-Ditto, to avoid data loss. Check & Fix Disk Checks my-Ditto’s internal hard drive disk(s) for system failure and attempts to correct any identified errors.
my-Ditto User Manual 52 Parameters Description Select Partitions Select all partitions you want to run Check & Fix on Run Time - Now - Later: on a predefined date and time Action - Check errors: identifies file system errors and reports -Check errors and fix them: Checks and tries to fix identified file system errors; Click to save your changes Click to review the summary report Note: When the storage server is performing Check & Fix Disk, the hard disk drive is busy, therefore an
my-Ditto User Manual 53 distributing data among the drives. The device supports JBOD, RAID 0, RAID 1, and Standalone. JBOD JBOD is an acronym for Just a Bunch Of Drives, and is used to refer to two distinct concepts: Concatenation, where all the physical disks are concatenated and presented as a single disk. Note that does not provide data redundancy. RAID 0 RAID 0 provides data striping, which spreads out blocks of data over all drives, but does not provide data redundancy.
my-Ditto User Manual 54 IMPORTANT! Note that building a new RAID will erase all the data currently stored on the hard disk drives. It is highly advisable to apply the RAID when the two hard disks are empty (new). Parameters Description RAID If you have two internal SATA hard disk drives installed in your myDitto, you can either select Enable to enable the RAID function or select Disable to disable the RAID function and let the two internal SATA hard disk drives work independently (Standalone).
my-Ditto User Manual 55 The “Fix RAID” button (see picture below) only appears when myDitto detects that RAID is not functioning well. Click the Fix RAID button; the system will now try to recover. When the fix operation is over, turn Off my-Ditto and then On again. The RAID mode is back to normal.
my-Ditto User Manual 56 Parameters Description Partition The partition name of the attached storage device. Size Total space in this partition. Used Total used space in this partition. Free The remaining free space in this partition. Status The format type of the partition: FAT16, FAT32, NTFS or Linux. Refresh Refreshes the Storage Status page. Unplug Un mounts the external USB storage device. When the LED of the USB2 turns off, you can safely remove the USB storage device.
my-Ditto User Manual 57 Password You can change the password required to log into the advanced settings interface. By default, the password is “1234.” The password can be of 0 to 30 alphanumeric characters, and is case sensitive. Parameters Description Current Password Enter your current password. New Password Enter your new password. Confirm Password Enter your new password again. Click at the bottom right of the screen to save your changes. 5.13.
my-Ditto User Manual 58 5.14 my-Ditto Application –Mobile application The mobile application allows you to access your files and folders from anywhere with your own mobile device. 5.15 my-Ditto Application - Help Open the official my-Ditto website in the default PC's browser, on the support section. My-Ditto Manuals are in pdf* format * Adobe Reader is required; available for download at http://get.adobe.com/reader Dane-Elec.
my-Ditto User Manual 6 Mobile application 6.1 Installation Please refer to 4.4.2 Access from a Mobile Device page 15. 6.2 iOS (iPhone/iPod Touch/iPad) 6.2.1 How to Connect 1. Launch the application 2. At the connection screen, input your my-Ditto’s email address and password. 3. Then you can see the files on your my-Ditto. Dane-Elec.
my-Ditto User Manual 60 6.2.2 How to browse a folder or open a file 1. Click on a folder in order to go inside it or on a file to download and open it. 2. The downloaded file will be opened in the 3rd tab (Featured). 6.2.3 How to upload photos 1. Click on the camera icon (top right) 2. Select the photo that you want to upload from your album and it will automatically upload it to your my-Ditto. Dane-Elec.
my-Ditto User Manual 6.2.4 How to stream music 1. Browse to a music directory 2. Click on a MP3 file and it will automatically be streamed 6.3 Android 6.3.1 How to Connect 1. Launch the application 2. At the connection screen, input your my-Ditto’s email address and password. 3. Then you can see the files on your my-Ditto. Dane-Elec.
my-Ditto User Manual 6.3.2 How to browse a folder or open a file 1. Click on a folder in order to go inside it or on a file to download and open it. 2. The downloaded file will be opened in the corresponding application. 6.3.3 How to stream music 1. Browse to a music directory 2. Click on a MP3 file and it will automatically be streamed Dane-Elec.
my-Ditto User Manual 63 7 Managing my-Ditto Keys 7.1 Overview Each my-Ditto key contains my-Ditto application for all three operating system types: Windows, Mac and Linux. Keys must be physically authenticated with my-Ditto for activation. 7.2 Adding Additional my-Ditto Users my-Ditto is capable of hosting up to 30 unique users including the administrator, and allows up to 6 (remote) users to access my-Ditto simultaneously.
my-Ditto User Manual 64 6. Remove my-Ditto key. 7. Plug my-Ditto key into your PC. 8. Launch my-Ditto application. 9. Enter username and password. 7.2.2 Start using a New Mobile Phone First you should verify your email addresses and install the software (refer to section 4.4.2 Access from a Mobile Device, on page 15). 7.3 Changing Passwords 7.3.1 Solution A – Key Authentication 1. Make sure my-Ditto is turned ON. 2. Plug in my-Ditto key to the USB1 port located on the front panel. 3.
my-Ditto User Manual 65 7.3.2 Solution B – Remote Password Change If a standard key holder is not in close proximity to my-Ditto, the Administrator (master key holder) can change the password by doing the following: 1. Launch my-Ditto application with the master key. 2. Open the Settings menu. 3. Go to User management. 4. Select the specific user and click on Change Password. 5. Type a new valid password and share with the standard key user. 6.
my-Ditto User Manual 66 7.6 Lost Master Key 1. Reset my-Ditto by pressing both the COPY and RELEASE buttons simultaneously for 2 seconds until a beep sound is heard. …BEEP 2. Wait approx. 15 seconds. This process will render the lost master key invalid. The administrator’s private folder has not been deleted, but will be temporarily inaccessible. 3. Refer to section 7.2.
my-Ditto User Manual 67 8 System updates Keep your system always updated with the latest added features. 8.1 my-Ditto update (administrator only) When a my-Ditto update is available a message will appear to the administrator. IMPORTANT! Do not turn off my-Ditto while the update is taking place, it will cause irreversible damage. Please wait until the STATUS LED turns on 8.2 my-Ditto client updates Each client updates its own application.
my-Ditto User Manual 68 8.2.1 Mandatory update Current my-Ditto client version is incompatible with my-Ditto version. The upgrade must take place in order to continue connecting to my-Ditto. 8.2.2 Optional Update This is an optional upgrade. The user can keep working as usual with the current version. Dane-Elec.
my-Ditto User Manual 69 9 Managing my-Ditto Internal Disks 9.1 Overview my-Ditto is available in a variety of internal disk types – no internal disks, one internal disk ready for use, or two internal disks ready for use. In order to enjoy my-Ditto, all of the disks attached to my-Ditto must be activated. Once my-Ditto identifies the need, a wizard will show up on my-Ditto application screen and guide you through the different steps required (changes can be made by the administrator only).
my-Ditto User Manual 70 9.3 my-Ditto with One Internal Disk – Not Ready For Use There is one internal disk which is installed in my-Ditto, but has not yet been activated. In order to activate the disk, run my-Ditto application and follow the steps shown in the wizard (administrator only). The wizard will appear when you start my-Ditto application. Dane-Elec.
my-Ditto User Manual 71 In order to activate the disk, press on the "Activate" button. Activating the disk will cause the data on the hard disk to be erased. If you do not want to lose the information stored on the hard disk, please install a different hard disk (see chapter12, on page 85). Dane-Elec.
my-Ditto User Manual 72 Activating the disk will take time, depending on the hard disk capacity. While the activation takes place, both HDD LEDs will blink and you will be unable to operate my-Ditto. When the process is complete, the new disk state will appear in the hard disk information, and you can begin working with my-Ditto. Dane-Elec.
my-Ditto User Manual 73 9.4 my-Ditto with Two Internal Disks, One of Which is Not Ready For Use There are two internal disks attached to my-Ditto, but one of them has not yet been activated. In order to activate the disk, run my-Ditto application and follow the steps explained by the wizard (administrator only). The wizard will appear when you start my-Ditto application. Dane-Elec.
my-Ditto User Manual 74 Select the desired disk mode from the four available options: Separate Disks – The disk drives do not depend on each other, and act as two standalone disk drives. RAID 0 – Implements a striped disk drive, in which the data is broken down into blocks and each block is written to a separate disk drive. RAID 1 –Implemented as mirroring. The data is duplicated on two different disk drives. JBOD – Makes the disk drives appear to be a single one.
my-Ditto User Manual 75 Changing the disk mode will cause the data on the hard disks to be erased. If you do not want to lose the stored information, please install other hard disks (see chapter 12, on page 85), or backup the data. Changing the disk mode will take time, depending on the hard disk capacity. While the disk mode is changing, both HDD LEDs will blink and you will be unable to operate my-Ditto. Dane-Elec.
my-Ditto User Manual 76 A new RAID mode has been set. You can change the RAID mode at any time, as instructed in section 9.7. 9.5 my-Ditto with Two Internal Disks, Both are Not Ready For Use There are two internal disks which are attached to my-Ditto, and both of them have not yet been activated. In order to activate the disks, run my-Ditto application and follow the steps as shown in the wizard (administrator only). Dane-Elec.
my-Ditto User Manual 77 The wizard will appear when you start my-Ditto application. Select the desired disk mode from the four available options: Separate Disks – The disk drives do not depend on each other, and act as two standalone disk drives. RAID 0 – Implements a striped disk drive, in which the data is broken down into blocks and each block is written to a separate disk drive. RAID 1 –Implemented as mirroring. The data is duplicated on two different disk drives.
my-Ditto User Manual 78 Changing the disk mode will cause the data on the hard disks to be erased. If you do not want to lose the information, install a different hard disk (see chapter 12, on page 85), or backup the data. Changing the disk mode will take time, depending on the hard disk capacity. While the disk mode is changing, both HDD LEDs will blink and you will be unable to operate my-Ditto. Dane-Elec.
my-Ditto User Manual The new RAID mode has been set. You can change the RAID mode at any time, as instructed in Section 9.7. 9.6 Raid Error The disks mode is set to RAID 0 /RAID 1/ JBOD and one of the disks is faulty. In a few steps, the administrator will be able to fix the error. The wizard will appear when my-Ditto detects the error. Dane-Elec.
my-Ditto User Manual After clicking the advanced settings button, the browser will open up. Please click the FIX RAID button. If the disk mode is RAID 1, the data will be restored from the undamaged disk. In other cases, the data will be lost, as the other disk modes do not provide fault tolerance. Dane-Elec.
my-Ditto User Manual 81 9.7 Changing the RAID Mode The disk mode is set to RAID 0 /RAID 1/ JBOD/Separate disks. If you would like to change the disk mode, simply go to the Disks tab under the Settings and chose a new disk structure. Find more information about disk structures at Advanced Settings – Tools, please see section 5.13.8, under “Storage Structure,” on page 51. Dane-Elec.
my-Ditto User Manual 82 10 Managing External USB Storage Devices 10.1 Overview The simplest way to add more hard disk space is to connect an external USB Storage Device. For more information to “Connect External Hard Drive,” please see Section 10.3, on page 81. If you add an external USB Storage Device, it can function as any other disk. The only difference is that it will not contain private and shared folders. 10.
my-Ditto User Manual 83 5. The USB2 LED will turn off when the transfer is complete. 6. Your copied files can now be found in my-Ditto Public/USBCopy folder, within a folder labeled with the date and time it was created (i.e., the time of the file transfer). IMPORTANT! Do not disconnect the external USB storage device while the USB2 LED is flashing – it can damage the transferred data.
my-Ditto User Manual 10.3.1 84 To disconnect the external hard drive: 1. Go to disks tab under the settings (refer to page 38) 2. Press on the “unplug” button 3. Wait until the USB2 LED will turn off and the following message will appear: Disconnect the external hard disk drive from myDitto’s USB2 port located on the rear panel. Dane-Elec.
my-Ditto User Manual 85 11 my-Ditto as a Multimedia Hub4 my-Ditto is designed to function as a centralized media hub. It allows you to access, stream and play your digital media – photos, videos and music – on a broad range of digital media players that are connected to your network. Note: 1. Only media files located in myMusic, myVideos, and myPictures under the Public folder can be shared and streamed to media devices. 2.
my-Ditto User Manual 86 2. Make sure that my-Ditto media services are on (refer to section 5.12, my-Ditto Application – Settings, on page 37). 3. Follow the user instructions provided with your wireless digital photo frame and proceed with any initial setup or installation of drivers. 4. Using the navigation feature on your wireless digital photo frame, detect and scan my-Ditto on your network. 5.
my-Ditto User Manual 87 12 Installing Hard Disk Drives my-Ditto comes with two bays, both of which accommodate a 3.5” SATA I/II hard disk drive. With maximum capacity of up to 2 TB (3TB SATA III disks are not supported!) The first bay is used to house the primary storage disk (HDD1), while the second bay’s hard disk drive (HDD2) can be used either as a mirrored backup for the primary disk or as an additional storage disk.
my-Ditto User Manual Important! Newly installed hard disk drives must be activated before first use. A wizard at my-Ditto application will instruct you through the activation steps (Administrator only). Dane-Elec.
my-Ditto User Manual 89 13 Troubleshooting Below you will find a troubleshooting guide with potential issues and solutions. Please check this guide first if you are confronted with an issue that you are unfamiliar with. 13.1 General Case: I cannot locate my-Ditto in my local area network. Note: your computer must be connected to the same network as my-Ditto. Solution: 1. Verify that the LED’s on the front of my-Ditto are lit. Check to make sure that the Power, LAN and HDD light(s) are on.
my-Ditto User Manual 90 Case: I am unable to access private folders using proper credentials (but able to access my-Ditto public folder). Solution: On Windows XP, go to: Tools Disconnect Network Drive select \\myDitto… and click ok. Now attempt to connect to the Private folders and Windows should accept a new password. On Mac, go to: Connect as enter your username and password and click Connect. On Windows 7: restart the PC, then access the desired folder. 13.
my-Ditto User Manual 91 There are two ways to get to the advanced settings page of my-Ditto. The first way is to launch my-Ditto application, login, and do the following: a. Open the Settings panel b. Under General tab click “Advanced…” c. Once your default browser is opened please enter in you’re my-Ditto Web Inteface username and password (By default the user is admin and the password is 1234) The second way would be to open your default web browser manually.
my-Ditto User Manual 92 13.3 Client message – on mobile devices Case: The following message appears- "Upgrade Available - Client & Server revisions are incompatible! Application will terminate." Solution: The problem is that my-Ditto version and my-Ditto mobile application version are incompatible. This can happen for two reasons – my-Ditto version is older than the application version or vice versa.
my-Ditto User Manual 93 Case: The following message appears- "A new password is required for the current secret key. Please use the desktop client. Application will terminate!" Solution: There is no password set for the user. Please run myDitto desktop application and enter a new password. Case: The following message appears-"my-Ditto is busy". Solution: my-Ditto is being accessed by the maximum number of users. Ask one of the other my-Ditto users to disconnect, or try to connect at a later time. 13.
my-Ditto User Manual 94 Case: Power LED is off. Solution: 1. Make sure the power cords are properly connected both to my-Ditto and the power source. 2. Switch my-Ditto Off and then On again. Case: LAN LED is off. Solution: 1. Check that the Ethernet cable is properly connected to both my-Ditto and your router. 2. Make sure your Ethernet router is working. Case: STATUS LED is off. Solution: 1. Make sure that my-Ditto is Switched On and connected to the router. 2.
my-Ditto User Manual 95 USB 1 LED is flashing fast and a long beep is sounded. Solution: 1. Check that the USB key has at least 150MB of free storage space. 2. Check that the number of users in the system does not exceed 30. If the above steps do not resolve the problem, my-Ditto key may be faulty or in read-only mode and must be replaced. For more information, plug the key in to your PC and look for my-Ditto Authentication Report on the USB key.
my-Ditto User Manual 96 Case: HDD1 or HDD2 LED is flashing. Solution: The hard disk drive is faulty and should be replaced. 13.5 Backup Troubleshooting Case: My-Ditto was not able to find this computer on the local network. Solution: In order to backup your selected items from this computer both the computer and my-Ditto must be connected to the same network. Case: Backup was not completed because of local network disconnections.
my-Ditto User Manual 97 Solution: My-Ditto backup procedure failed because of an I/O error. Please remove one of the items marked to backup from the backup procedure and add it once again. This operation will update the backup automatically. Removing items can be done in two ways: 1. Select the file or folder and press the backup button located on the right panel under my PC icon.
my-Ditto User Manual 98 Solution: There are no items to back up on this computer. How do I choose files/folders for backup? 1. Both computer and my-Ditto should be connected to the same local network. 2. Select the files/folders you wish to backup. 3. Click the backup button located on the right panel under my PC icon, or place your cursor on a selected file or folder and right-click on it; Now select the Add to backup function from the menu list. a.
my-Ditto User Manual 99 13.6 Restore to factory settings This restores all the settings to their default values and should only be used as a last resort. It will: 1. Deactivate the Administrator. 2. My-Ditto time zone will be set to GMT. 3. To configure time my-Ditto will use a default time server . 4. Delete all the DNS address settings, if they exist. 5. Obtain an Automatic IP. 6. Disable the peer to peer service. 7. Enable iTunes/Media Server. 8. Return rescan interval to 900 sec. 9.
my-Ditto User Manual 14 Appendix 14.1 How to connect to my-Ditto in a network using proxy There are many different types of proxy servers, my-Ditto support in some of them. This feature is available under windows OS only. 1. Run the client as usual 2. At the bottom of the screen an error message will appear 3. Click on the ‘Edit Proxy’ button 4. Default proxy definition will appear Dane-Elec.
my-Ditto User Manual 5. Click on edit. 6. Fill your proxy definitions an press OK Dane-Elec.
my-Ditto User Manual 102 7. Now check the ‘Use this proxy’ box 8. my-Ditto will try, from now on, to connect using that proxy. If you like my-Ditto NOT to use this definition Go to Settings-> Proxy and uncheck the ‘Use this proxy’ box. Dane-Elec.
my-Ditto User Manual 9. This is it – you are connected! Dane-Elec.
my-Ditto User Manual 104 10. If you are connecting with the same key from other location (not the same one as the my-Ditto connect to) and you don’t need the proxy you will get this screen Dane-Elec.
my-Ditto User Manual 105 11. You simple need to uncheck the ‘Use this proxy’ box after clicking on the ‘Edit proxy’ Dane-Elec.
my-Ditto User Manual 106 14.2 How to connect to my-Ditto Print Server from a Computer 14.2.1 Win 7: 1. Go to start menu, Devices and printers 2. Click on "add a printer" 3. Click on "add a local printer" Dane-Elec.
my-Ditto User Manual 107 4. Choose the "Create a new port" option. At the type of port choose : Standard TCP/IP Port 5. Search for my-Ditto IP address in “Settings” “Network/Backup” Dane-Elec.
my-Ditto User Manual 108 6. Set the "Hostname or IP address" to my-Ditto’s IP Address* and check the check box 7. Wait until windows will detect the TCP/IP port. Dane-Elec.
my-Ditto User Manual 8. Check to Custom option and click on the "settings" button 9. Choose the protocol to LPR, enter the Queue name to lpt1 and enable the SNMP option Dane-Elec.
my-Ditto User Manual 10. Wait until windows will recognize the printer 11. Install your printer Dane-Elec.
my-Ditto User Manual 111 12. That's it!! You can start send printing jobs to the printer. 14.2.2 Mac 10.5.x OS: 1. Enter the system preferences 2. Go to “Print & Fax” Dane-Elec.
my-Ditto User Manual 3. Press on the '+' icon 4. In the “IP Printer” screen, please configure as below: Protocol: Select LPD as the Protocol. IP Address: Set the address to myDitto’s IP Address* Queue: Set the queue name to lpt1. Name: You can select a name for the printer. Location: You can enter the location of the printer. Printer Using: Select the printer model that is attached to myDitto. Dane-Elec.
my-Ditto User Manual 113 5. Press on the Add 6. That's it! You can start send printing jobs to the printer. You can get myDitto’s IP Address from the General tab under the Advanced Settings. Find more information about myDitto’s IP Address at Advanced Settings, in section 5.13, Advanced Settings– General, on page 44. 14.2.3 Ubuntu 10.4 LTS: 1. Go to system -> administration -> printing 2. Press on the Add button 3. Select the LPT #1 option Dane-Elec.
my-Ditto User Manual 4. Install your printer 5. That's it!! You can start send printing jobs to the printer. Dane-Elec.
my-Ditto User Manual 115 A - Copyright statement Copyright © 2010 DANE-ELEC MEMORY. All rights reserved. DANE-ELEC, ™ my-Ditto ™ and logo are registered trademarks or trademarks of Dane-Elec Memory in Europe, USA and other countries. Microsoft® and Windows® are either registered trademarks or trademarks of Microsoft® Corporation in the United States and/or in other countries. Mac and Mac OS are trademarks of Apple © Computer, Inc. registered in the United States and/or in other countries.
my-Ditto User Manual 116 www.my-Ditto.com www.dane-elec.com Dane-Elec.
