Sidekick Reference Guide 27-0016-02 Rev. 01 Copyright © 2003 Danger, Inc. All rights reserved.
Contents Welcome 4 I. Device Controls 6 Opening and Closing the Display 6 Control Buttons 7 II. Registration 8 III. Device Basics 12 Battery Charger 12 USB Port 13 Wrist Strap 13 The Jump Screen 14 Title Bar and Indicators 15 Menus 16 Device Settings 17 Customization 20 Default Language Setting 21 Entering and Editing Text 21 IV. The Desktop Interface 24 V.
Import Contacts from Your SIM Card 29 Send a Text Message 29 Browse the Web 30 Bookmark a Web Page 30 Sign On to the AOL Instant Messenger™ Service 31 Send an Instant Message 31 Switch Between Conversations 32 Send an Email Message 32 Fetch Email from External Accounts 33 Fetch Email Using Your Device’s Web Browser 35 Send a Photo 36 Add a Contact to the Address Book 36 Import Address Book Contacts 38 Add an Event to Calendar 39 Create a Note 39 Add a Task 40 Insert the Camera Accessory into Your Device 40
Welcome! Thank you for buying a Sidekick. Your Sidekick will change the way you communicate, get organized, and stay connected. Your Sidekick connects seamlessly to wireless networks, which gives you the ability to browse the Internet, exchange instant messages, and send and receive email with image attachments. Other features include a full-featured phone, personal information management (PIM) applications, access to a personal Web portal, entertainment applications, and a camera accessory.
Here’s what you’ll find in the box: Sidekick device SIM card Battery charger Hands-free headset Wrist strap Carrying case Start Here Reference Guide T-Mobile Welcome Guide If any of these items are missing, please contact T-Mobile’s Customer Care department at 1 (800) 937-8997.
I. Device Controls Opening and Closing the Display To open the display, press your left thumb on the lower-left corner of the display and gently push in a clockwise direction. The display will spring smoothly into the open position. Normal operating position of the device is horizontal, with the wheel on the right side, as shown above. To close the display, reverse the motion to pivot the display counter-clockwise and snap it into the closed position.
Control Buttons MENU DIRECTIONAL PAD JUMP WHEEL POWER BACK opens a menu of actions you can take on the MENU current screen. If you press the MENU button and nothing opens, this means there are no menu items available for the current screen. MENU button Pressing takes you back to the Jump screen, your JUMP starting point for launching all the device applications. JUMP button Pressing POWER Press the power button for 3 seconds to turn the device on or off.
II. Registration Before you can start using your Sidekick, you must complete the registration steps, as explained in step 3 in the Start Here guide. This section of the Reference Guide takes you through the registration process in more detail. Note that these instructions are for new users (not returning users). Returning users can simply sign in using their existing username and password. 1 Wait for account activation. Before you can use your account, your account must be activated.
3 Select a username. The username you select will be the first part of your email address (for example, username@example.com). Before you select a username, read the following guidelines: n Usernames must start with an alphabetic character (A-Z), but can include numbers and underscores ( _ ), but no other punctuation. n Usernames must be at least 2 but no more than 32 characters long. n Usernames are not case-sensitive.
5 Select your time zone. Open the pop-up menu to see a list of time zones. Select yours from the list, then select Next. 6 Select a “secret question” and type your answer. If you ever forget your password, you’ll need to contact your carrier’s Customer Care representative. For security purposes, they will ask you to provide an answer to the “secret question” you select on this screen. Press the wheel to open the Question pop-up menu, scroll to highlight a question, then press the wheel to select it.
8 Wait while data transmits. Wait while the data you entered in Registration is transmitted to your carrier. The carrier’s service will check to see if your username has already been taken. If it has, we will provide you with alternate suggestions. You can either pick one of these alternates or type another username. Note that If you are out of network coverage, you’ll be asked to “try again” to resume registration.
III. Device Basics Battery Charger Your Sidekick comes with a built-in rechargeable lithium ion (Li-Ion) battery. The battery should be fully charged when you receive your device, but if it isn’t, follow the instructions below to charge the battery. Warning Only use the battery charger provided with your Sidekick to charge your battery, or you risk damaging your device. 1 Attach the battery charger to your device. Locate the battery charger that came with your device in the box.
2 Tip Let the device charge for at least four (4) hours. Rest the device in a safe place and let the battery charge for at least four hours, or overnight, to ensure maximum battery life. As the device is charging, you will see the bars in the battery icon fill repeatedly from left to right in an animated fashion. When your device is fully-charged, the lightning bolt icon will disappear and the bars will stop moving and remain in the filled position. For efficient operation, charge your device nightly.
The Jump Screen The Jump screen is your entry point to all the Sidekick applications: Web Browser, Instant Messaging, Email, Phone, Phone Messages, Address Book, Calendar, To Do, Notes, Camera, Rock & Rocket, and Catalog. 14 Device Basics 1 Go to the Jump screen from any screen by pressing application is selected by default, as shown above. 2 Press MENU from the Jump screen to open the Jump screen menu. From this menu you can open device-wide Settings and Controls screens.
Title Bar and Indicators The device display indicators appear at the top of your screen at all times. Screen Title Sound Profile Setting Date and Time Battery Strength Wireless Signal Strength New Message Notification (Email) Service Connectivity Status Wireless signal strength indicator. The more signal bands showing to the right of the radio tower icon, the stronger the signal strength at your current location.
Sound Profile Setting. When you have sound turned off (“Mute”), the title bar will indicate whether you have flash or vibration set. From left to right, the icons indicate: total mute (no flash or vibrate), flash only (no vibrate), vibrate. Communication Services Notifications. When you receive a new email, text message, IM, or voice mail message, you’ll see a visual “balloon” notification move across the title bar, while you’re in any application except games.
Device Settings Sound and Display Controls To mute your device and adjust the system and phone sound volume, open the Sound Controls by pressing MENU + BACK . Select a sound “profile” from the list. Customize profiles from the Jump Settings > Sound Profiles screen. To adjust the display brightness, open the Display Control by pressing JUMP + BACK . Press the wheel to open the slider for adjustment. Backlighting To better use your device in dark environments, enable backlighting.
Key Guard Mode You can effectively lock the controls by entering key guard mode. By default, your device is set to go into key guard mode after five minutes of idle time. To enter key guard mode, do the following: 1 Press JUMP to open the Jump screen. Press MENU to open the menu, scroll to highlight Key Guard, then press the wheel. You can also quickly enter key guard mode by pressing and holding BACK for three seconds. 2 Your device control buttons lock and the key guard screen appears.
Note 2 In the first section of the screen, Key Guard, the key guard idle time popup is selected by default. Press the wheel to open the pop-up. Highlight a “guard” time, then press the wheel to select it. 3 Press BACK screen. to save your settings and dismiss the Key Guard & Security Your device will still receive calls and messages while in key guard mode.
Customization Your device is designed so you can set up many of its features to suit your preferences. You specify device-wide preferences using the Settings screens accessed from the Jump screen menu. You can also customize many of the applications.
Default Language Setting If, at any time, you must change the default language used on your device, you can do so from the Languages screen: 1 Press JUMP to open the Jump screen. Press MENU to open the menu, then select Settings > Language. The Language screen appears. 2 All available languages/locales are listed in the pop-up menu. Select the language you wish to set as your default. If your pop-up menu is dimmed, then you have no other languages available.
Deleting Text n To delete a character to the left of the cursor, press the DEL key n To delete a character to the right of the cursor, press SHIFT + n To delete all the characters on one line, press ALT + . . . Entering Special Unicode Characters In any text box, to enter special Unicode characters, press MENU + Spacebar. The Special Character selector opens, displaying special characters alphabetically.
Cut, Copy, Paste To cut, copy, or paste text you have typed, follow these instructions: 1 Position your text cursor next to the text you want to cut or copy. (Use the D-pad’s arrows to position the text cursor.) 2 Hold down the Shift key while pressing a D-pad arrow. As you select text, it is shown highlighted. (To de-select, release the Shift key and press a D-pad arrow.
IV. The Desktop Interface The data you store in the Email, To Do, Calendar, Address Book, Notes, and Camera applications are also available for viewing or editing on the Web from any computer connected to the Internet. Information in your account is stored on secure servers in a data center protected by extensive physical security and firewalls. (Read more in the T-Mobile Privacy Policy.) To reach the Desktop Interface: 24 1 On your desktop computer, point your Web browser to www.t-mobile.
Desktop Interface Jump Page The Desktop Interface 25
V. Using the Applications Phone Make a Phone Call 1 Press JUMP to open the Jump screen, then press the wheel to open the Phone application. 2 Enter the number you want to dial by using one of the following dialing methods: n Open the display, then type your number using the keyboard. Select to place the call. n Select to open the dial pad: Rotate the wheel to highlight, then press to select numbers. When you’ve completed the number, select to place the call.
Answer a Phone Call When your device signals there is an incoming phone call, the display will show the name of the caller (assuming caller ID is not disabled on the incoming phone and the phone number is available). Note 1 Press the wheel to select the Answer button. Your call connects. 2 To hang up, select , or press BACK .
Change Your Phone Ringtone 1 Press JUMP to go to the Jump screen, then press the wheel to open the Phone application. 2 Press 3 On the Set Up Ringtones screen, highlight the Incoming phone call ring pop-up menu, then press the wheel. The menu reveals the ringtone categories. First highlight a category, then press the wheel to open the submenu of ringtones. MENU to open the Phone menu. Select Settings > Ringtones.
Import Contacts from Your SIM Card If you already have a SIM card from your wireless carrier, you can import the phone numbers you have stored on the SIM into your device’s Address Book. First, insert the SIM with the contacts into your device, then: 1 Press JUMP to go to the Jump screen. Scroll to highlight Address Book, then press the wheel to open the application. 2 Press 3 The SIM Import dialog will alert you when the import is complete. MENU to open the menu.
Web Browser Browse the Web Note 1 Press JUMP to go to the Jump screen. Scroll to highlight Web Browser, then press the wheel to open the application. 2 Start typing the address of the Web page you wish to visit. (You don’t have to type the “www” at the beginning.) The Go To panel opens automatically, showing the address you are typing. 3 What you type appears in the top field of the Go To panel. Possible URL matches, and the option to search for the text you type, appear in the drop-down menu.
AOL Instant Messenger™ Service Sign On to the AOL Instant Messenger Service 1 Press JUMP to go to the Jump screen. Scroll to highlight AOL Instant Messenger (AIM®), then press the wheel to open the application. The Sign On screen appears. 2 If you already have an AIM account, type your screen name and password (passwords are case-sensitive), then select the Sign On button. 3 If you don’t have an AIM account, scroll to highlight the Screen Name pop-up menu, then press the wheel to open. Select New User.
Switch Between IM Conversations You can have up to 10 IM conversations open at the same time. If you do have more than one IM conversation open, you can quickly switch between conversations by doing one of the following: n n n Menu - Press MENU + D to open the IM Conversations submenu, which lists all your open conversations. Scroll to highlight the conversation you want to open, then press the wheel.
Tip 4 Scroll to the Subject field and type the subject of your email. 5 Scroll to the message body and type your message. To delete text in the forward direction, press the SHIFT+DEL keys together. To delete the current line of text, press the ALT+DEL keys together. 6 When ready to send, either select the Send button at the bottom of the Compose screen, or press MENU + M.
4 Type your email account information in the fields on this New Account screen. Read the sections below for more details on each field. Mail Server field - The first thing you must provide on the New Account screen is the name of the mail server. Many people don’t know the name of their mail server. If you don’t, your email provider will be able to tell you, or you can reference the table below for samples.
Username and Password fields - Type your email account username and password. Email Folder pop-up menu - Select the folder to which you want your account email delivered. 5 When you’ve filled in all the fields on the screen, save your information by scrolling to the bottom of the screen and selecting Create; or simply press BACK . 6 Do not send emails from this email account on your device or the Desktop Interface until you receive a confirmation message on the Email Accounts screen.
Send a Photo (You may have to purchase the camera accessory separately.) 1 Press JUMP to go to the Jump screen. Scroll to highlight Email, then press the wheel to open the application. 2 Press MENU + N to go to the Compose screen. Complete the To, Subject, and Message fields. 3 Press MENU + P to open your Photo Gallery. Rotate the wheel to highlight, then press to select a photo to send. You can select multiple photos. All selected photos have check marks.
Tip Tip To select an icon, rotate the wheel up to highlight , then press the wheel to open the icon selector. Rotate the wheel to highlight the icon you want, then press the wheel to select it. 4 When finished with the Identity screen, select Done. You advance to the next New Contact screen, in which you can type or select additional contact information.
Import Address Book Contacts If you have a SIM card from your carrier with contact information stored on it, you can import that information to your device by following the instructions in “Import Contacts from Your SIM Card” on page 29 of this guide. If you have existing contact information stored in a Personal Information Management (PIM) application, you can import that data to your Address Book on the device and Web.
Calendar Add an Event to Calendar You can create and store up to 1000 events in Calendar. 1 Press JUMP to go to the Jump screen. Scroll to highlight Calendar, then press the wheel to open the application. 2 Press 3 Press the wheel to go to the Event Details screen. 4 Name your event, enter a location, assign a duration, add repetitions, reminders, and notes as applicable. 5 Press BACK to save the event.
To Do Add a Task You can create and store up to 50 To Do tasks. 1 Press JUMP to go to the Jump screen. Scroll to highlight To Do, then press the wheel to open the application. 2 Press 3 Press the wheel to open a blank task screen. 4 Fill in your task information. 5 Press MENU BACK to open the menu. New Task is selected by default. to save the task. Camera (You may have to purchase the camera accessory separately.
Take a Photo You can create and store up to 36 photos in your Gallery. Tip 1 Press JUMP to go to the Jump screen. Scroll to highlight Camera, then press the wheel to open the application. 2 Insert the camera into your device’s headset/camera jack, as explained in the previous section. 3 The Camera capture screen opens automatically. 4 Position the camera “eye” while looking at the device screen by swiveling it until you have composed the image you want to capture.
Catalog Purchase Items from the Catalog Download ringtones, applications, games, and more from the Catalog! You’ll find that browsing the Catalog and purchasing items is easy and fun: 42 1 Press JUMP to go to the Jump screen. Scroll to highlight Catalog, then press the wheel to open the application. 2 Wait while the latest Catalog contents load... then use the wheel to scroll through the Catalog categories.
5 Once purchased, your item will be downloaded to your device, network connectivity permitting. You’ll be notified once the download is complete. Note that applications require “installation”, an automatic process that does involve an automatic restart of your device. 6 If your item is not delivered immediately, you can check the download process from the Purchases screen, described below.
VI. Keyboard Shortcuts 44 Call a speed dial number Press and hold the speed dial number on the keyboard while in the Phone application or on the Jump screen. Answer an incoming call Press the wheel. Send an incoming call directly to voice mail BACK Hang up active call BACK Mute your device when ringing Press any key (BACK Create a new note, message, event, task, to do, or contact MENU Discard item Select the item then press the DEL key.
VII. Troubleshooting How do I know when my account has been activated? Once your account has been activated by your wireless carrier, you will see a “Welcome” message on your screen. If the Welcome message doesn’t appear on your device after 48 hours after registering, contact your carrier’s Customer Care department. In order to comply with airline regulations, how can I temporarily disable wireless connectivity when traveling? Remember to power off your device during aircraft takeoffs and landings.
My device won’t power on even though I’ve been charging it for some time. What should I do? Perform a “hard reset” by pressing the power button and inserting a paper clip into the reset hole at the same time. The power button is located on the lower left-hand side of the keyboard, and closing or opening the screen slightly exposes the reset hole. A hard reset should cause your device to activate and function properly.
Why do the Web pages I open using the device’s Web Browser application appear different from the pages I open on my desktop computer? The Web pages displayed on your device have been reformatted so they are easier to read on a small display. The same information displays, it’s just laid out on the screen so that it’s easier to view from your device.
Why is there an infrared port on my device? The IR port is currently not used, but is provided for future functionality. How secure is my account data on the Desktop Interface? There may be sensitive information stored in contact information (credit card numbers for example) that must be secure! Information in your account is stored on secure servers in a data center protected by extensive physical security and firewalls. Please refer to your carrier’s Privacy Policy for more information.
VIII. Customer Care T-Mobile’s Customer Care offers responsive and knowledgeable customer support 24 hours a day, seven days a week. It’s a free call anytime. Just dial 611 using the Phone application or 1-800-937-8997 from any other phone. You can also contact Customer Care through our Web site, by email, or regular mail: n Web site: www.t-mobile.com n Email: customercare@t-mobile.com n Regular mail: T-Mobile Customer Care P.O.
IX. Legal Information FCC Compliance This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: • This device may not cause harmful interference, and • This device must accept any interference received, including interference that may cause undesired operation. To maintain compliance with FCC RF exposure guidelines, if you wear the device on your body, use the supplied and approved belt-clip.
1.2 License Grant. Subject to the terms and conditions of this Agreement, Danger hereby grants to you a nonexclusive, nontransferable, nonsublicenseable license to use, perform, and display the Software using the Device upon which the Software was originally installed, and solely as necessary to operate the Software in accordance with the applicable documentation. 1.3 Restrictions.
3.5 Third-Party Content and Services. In the course of using the Service, you may access services and Web sites provided by third parties, including third-party Web sites accessible through links from the Service. Danger is not responsible for the content, products, materials, or practices (including privacy practices) of any such Web sites or third-party services.
6. Termination. You agree that Danger, in its sole discretion, may immediately terminate your access to the Service (whether directly or through your wireless carrier) if Danger believes that you have violated the terms and conditions of this Agreement.
11. Government End Users. The Software is a “commercial item” as that term is defined at 48 C.F.R. 2.101, consisting of “commercial computer software” and “commercial computer software documentation” as such terms are used in 48 C.F.R. 12.212. Consistent with 48 C.F.R. 12.212 and 48 C.F.R. 227.7202-1 through 227.7202-4, all U.S. Government end users acquire the Software with only those rights set forth therein. 12. Applicable Law and Jurisdiction.
Limited Product Warranty 1. Limited Product Warranty. Danger, Inc., through the manufacturer of the Device, (hereinafter “Warrantor”) represents and warrants that, for a period of one (1) year from your date of purchase (the “Warranty Period”), the Sidekick Device (the “Device”) shall (i) be free from all defects in workmanship and materials, and (ii) perform in material accordance with the documentation regarding the Device. 2. Devices or Problems Excluded From the Limited Product Warranty.
Note 56 5. Parties Who Can Enforce the Warranty. This limited product warranty extends only to the individual or entity listed as the initial customer on the initial wireless service account associated with the Device. This limited product warranty is not assignable or transferable to any subsequent purchaser or user. 6. Warranty Disclaimer.
X. Handling and Safety Precautions The Sidekick is a mobile computing device that is susceptible to breaking if dropped or subjected to severe shock. The wrist strap and the carrying case are included and should be used to minimize the risk of accidental dropping. Before using your device, please read the precautions listed below carefully as they provide essential information for the safe handling of the product, and for the protection of the users and others from possible harm.
Battery Charger Handling • Never place the battery charger on any surface that can be marred by exposure to heat; always place the battery charger on a heat-insulating surface. • Never place the battery charger adjacent to any heat source. • Never leave the battery charger close to any open container of liquids. • Never use a worn or damaged battery charger cable or plug, or a worn or damaged extension cord or plug.
Device Handling • Never attempt to disassemble, repair, or modify your device. Such action may result in bodily injury, or damage to the unit or other property. • Never touch liquid that might leak from a broken liquid crystal display (LCD), as doing so may cause a skin rash. • Never dispose of your device with ordinary waste. • Never allow infants or small children within reach of your device. • Certain locations (e.g., hospitals) may restrict the use of any device that emits low-level RF energy.
