Product guide

24
Maintenance
The DAP Audio Kontrol D2 requires almost no maintenance. However, you should keep the unit clean.
Disconnect the mains power supply, and then wipe the cover with a damp cloth. Do not immerse in
liquid. Do not use alcohol or solvents.
Keep connections clean. Disconnect electric power, and then wipe the audio connections with a damp
cloth. Make sure connections are thoroughly dry before linking equipment or supplying electric power.
Troubleshooting
Problem
Probable cause(s)
Remedy
Controller is
completely
dead.
No power.
Check that power is switched on and the power adapter is
plugged in.
Controller is not
recognized in
windows.
No driver installed.
1. Unplug all other USB cables and devices.
2. Plug in your controller’s USB cable.
3. Check if your driver (ME 800) is installed and running.
Windows Vista & Windows 7:
Start/Devices and Printers/.
Windows XP:
Start/Control Panel/System/Device Manager/.
No sound from
controller
Incorrect soundcard
settings.
Check the settings in the config menu.
See page 21-22: Running the Virtual DJ-software for the
first time of this manual.
No sound from
the controllers
headphone
output.
Incorrect soundcard
settings.
Check the settings in the config menu.
See page 21-22: Running the Virtual DJ-software for the
first time of this manual.
No access to
the controller’s
built in
soundcards
during setup.
Controller is not
connected to your
PC’s USB port or is
switched off.
1. Check if your controller is switched in.
2. Check if the controller is connected to your PC
3. Check your USB cable.