Programming instructions

© National Instruments Corporation B-1 LabVIEW Data Acquisition Basics Manual
B
Customer Communication
For your convenience, this appendix contains forms to help you gather the information necessary
to help us solve your technical problems and a form you can use to comment on the product
documentation. When you contact us, we need the information on the Technical Support Form and
the configuration form, if your manual contains one, about your system configuration to answer your
questions as quickly as possible.
National Instruments has technical assistance through electronic, fax, and telephone systems to quickly
provide the information you need. Our electronic services include a bulletin board service, an FTP site,
a fax-on-demand system, and e-mail support. If you have a hardware or software problem, first try the
electronic support systems. If the information available on these systems does not answer your
questions, we offer fax and telephone support through our technical support centers, which are staffed
by applications engineers.
Electronic Services
FTP Support
To access our FTP site, log on to our Internet host,
ftp.natinst.com
, as
anonymous
and use
your Internet address, such as
[e-mail]
, as your password. The support files and
documents are located in the
/support
directories.
Fax-on-Demand Support
Fax-on-Demand is a 24-hour information retrieval system containing a library of documents on a wide
range of technical information. You can access Fax-on-Demand from a touch-tone telephone at
512 418 1111.
E-Mail Support (Currently USA Only)
You can submit technical support questions to the applications engineering team through e-mail at the
Internet address listed below. Remember to include your name, address, and phone number so we can
contact you with solutions and suggestions.
[e-mail]