FAQ Most Asked Where should I place the DVP 5000S in my setup? The best place for the DVP 5000S is right before your display. That way, if you have a switcher or Audio/Video receiver, whatever the switcher selects will go through the DVP 5000S. How do I get the DARBEE logo to turn off? You can turn the DARBEE logo off by going to the On-screen Menu and selecting Settings --> Logo Properties --> Not Persistent.
You can locate the software and firmware versions in the On-screen Menu, on the page named About. What is the latest firmware? The latest Code Versions are: Software 2015.10.14 Firmware 2015.09.17 What are the differences between the HiDef, Gaming, and Full Pop Modes? We give you Viewing Mode options so that you can choose the effect that pleases you the most, given the broad video quality spectrum that you might encounter, ranging from pristine BluRay down to low-resolution web videos.
What is the warranty for this product? DarbeeVision, Inc. supports a 30 day 100% satisfaction guarantee, with 100% refund of purchase price (less shipping fees) if you are not satisfied with your purchase for any reason, and further warrants its products against defects in materials and workmanship for one year.
I'm using an Audio/Video receiver to switch multiple sources to my display. Where should I install the DVP 5000S? It's best to install the DVP 5000S between the output of your AVR and the input of your display. If this gives you problems displaying any of the devices at the input to your AVR, then you can perform a test to determine why this might be. The test is to connect one single source device at a time directly to the input of the DVP 5000S, without using the AVR.
Can I daisy-chain two or more DVP 5000S' in series? =What is the effect? You can daisy-chain two or more DVP 5000S' and you will notice a compounding effect. Most likely you will use a reduced setting for each DVP 5000S. Operation How do I get the DARBEE logo to turn off? You can turn the DARBEE logo off by going to the On-screen Menu and selecting Settings --> Logo Properties --> Not Persistent. I don't see any difference in the image when using the DVP 5000S.
What do the different lights on the DVP 5000S do? The Red LED indicates the DVP 5000S has power. The Green LED indicates the processor chip is working. The Blue LED indicates that the DVP 5000S is passing video. How do I dim or turn off the LED lights? You can easily dim or turn off the LEDs by going to the On-screen Menu and selecting Settings --> LED Brightness and then choosing Bright, Dimmer, Dimmest, or Off.
Gaming Mode provides a stronger enhancement and fairly strong artifact suppression. It's great for clean computer-generated video, such as games and animated movies. Full Pop Mode gives the strongest depth and realism, but you may see some artifacts, especially on text. Should I have my equipment calibrated before or after I install the DVP 5000S? Calibrate and then add the DVP 5000S. The DVP 5000S will not affect your color, brightness, contrast, or gamma settings for the calibration.
Why can the Darbee Level go above 100% to 120%? For those of you who really want to maximize the effect and don't mind too much of a good thing, we gave you a little more headroom. Be cautious - Darbee Level settings that are too high can make the picture look unnatural. Can I use the DVP 5000S with two or more sources? Yes, if you have an HDMI switcher or an Audio/Video Receiver with an HDMI output.
What do I do when I get this message? HD protection mode of your repeater has been compromised; output may not be available to all sources. HDMI is very complex and not all devices are 100% compliant. If you get this message, one of your source or repeater devices has been detected as noncompliant for HDMI. Several Comcast customers have found that by exchanging the DCX 3200 Comcast box with a DCX 3510, everything worked fine.
What is the latest firmware? The latest Code Versions are: Software 2015.10.14 Firmware 2015.09.17 Product Detail What do the different lights on the DVP 5000S do? The Red LED indicates the DVP 5000S has power. The Green LED indicates the processor chip is working. The Blue LED indicates that the DVP 5000S is passing video.
Does the DVP 5000S still process the image if I set the Darbee Level to zero? Would I then get the same image that I would see if the DVP 5000S were not in the chain? If you set the Darbee Level to zero, the DVP 5000S simply passes the input to the output untouched, so, yes, you will then see the exact original image. In fact, toggling the Darbeebutton on and off is an excellent way to compare the effect of Darbee Visual Presence in-place on a single screen.
What is the processing delay? Does it change when all processing is disabled except for the DVP 5000S? The processing delay is negligible, so audio needs no delay to avoid lip-sync issues. 1080p60 video has a total throughput delay of 100 microseconds, and 480p24 has a delay of 400 microseconds. The delay depends on the video resolution, and not on any user settings. Does the DVP 5000S process audio? No, audio internally bypasses all processing untouched.
DarbeeVision, Inc. 401 N. Cotswolds Lane, Unit C Orange, CA 92869 How do I know which version of software and firmware I have? You can locate the software and firmware versions in the On-screen Menu, on the page named About. What is the latest firmware? What issues does the latest version address? The latest Code Versions are: Software 2015.10.14 Firmware 2015.09.
The DVP 5000S power may be turned off by unplugging the unit at the 5V barrel plug or at the wall plug. The DVP 5000S does not have a physical switch to cut the power. If I unplug the DVP 5000S, will it remember my settings? Yes, the settings are non-volatile. How do I dim or turn off the LED lights? You can easily dim or turn off the LEDs by going to the On-screen Menu and selecting Settings --> LED Brightness and then choosing Bright, Dimmer, Dimmest, or Off.
Does the DVP 5000S process audio? No, audio internally bypasses all processing untouched. Why does my screen flash when the DVP 5000S is connected? Screen flashes most likely result from color space mismatches. Turning off Deep Color processing in your video source device and display device may help eliminate random flashes.
Is the DVP 5000S reprogrammable? How do I learn about updates and upgrades? Where do I send my DVP 5000S to be updated? At DarbeeVision, we take customer support seriously. That’s why we make our products reprogrammable. If we discover a “bug” in our software, we will fix it for free. All you need to do is registeron our website, and we will send you notification of the fix. If your unit needs an update, send it to us and we will fix it.
DVP Technology Does the DVP 5000S or the Darblet work with 4K? Neither the DVP 5000S nor the Darblet pass 4K video. However, if you connect them prior to a 4K upscaler you will see a beneficial effect. We are working on 4K products, and 4K works very well in our lab. We believe that although 4K pictures can be stunning, they are still flat, and Darbee Visual Presence (DVP) fixes that.
Does the DVP 5000S still process the image if I set the Darbee Level to zero? Would I then get the same image that I would see if the DVP 5000S were not in the chain? If you set the Darbee Level to zero, the DVP 5000S simply passes the input to the output untouched, so, yes, you will then see the exact original image. In fact, toggling the Darbeebutton on and off is an excellent way to compare the effect of Darbee Visual Presence in-place on a single screen.
