FAQ

What is the processing delay? Does it change when all processing is disabled except
for the DVP 5000S?
The processing delay is negligible, so audio needs no delay to avoid lip-sync
issues. 1080p60 video has a total throughput delay of 100 microseconds, and
480p24 has a delay of 400 microseconds. The delay depends on the video
resolution, and not on any user settings.
Does the DVP 5000S process audio?
No, audio internally bypasses all processing untouched.
Why can the Darbee Level go above 100% to 120%?
For those of you who really want to maximize the effect and don't mind too
much of a good thing, we gave you a little more headroom. Be cautious -
- Darbee Level settings that are too high can make the picture look unnatural.
Is the DVP 5000S reprogrammable? How do I learn about updates and upgrades?
Where do I send my DVP 5000S to be updated?
At DarbeeVision, we take customer support seriously. That’s why we make our
products reprogrammable.
If we discover a “bug” in our software, we will fix it for free. All you need to do
is registeron our website, and we will send you notification of the fix. If your unit
needs an update, send it to us and we will fix it.
If we make a substantial upgrade to a product, we will notify you and describe
the upgrade. If you choose to upgrade your product, you will be charged for
the upgrade. Be sure to register on our website so we can let you know of these
upgrades.
If you have not already registered on our website, you may do so here.
You must send your DVP 5000S to DarbeeVision headquarters to be
reprogrammed. The shipping address is: