User manual
16
Manual del Usuario / action 500 series / User’s Manual
  PROBLEM
No  sound  from  the  unit.  The 
SIGNAL LED does not light up.
Full power cannot be obtained. The 
LIMIT LED never lights up.
Sound is distorted. The LIMIT LED 
is  not  on,  or  only  lights  up 
occasionally.
Sound  is  distorted  and  very  loud 
and LIMIT LED lights up.
Hum  or  buzz  when  a  mixer  is 
connected to the unit.
Hum  or  buzz  when  using  lighting 
controls in the same building.
The ON LED does not light up when 
the mains  connector  is  connected 
and the unit is switched to ON.
  CAUSE
1 – The signal source is sending no 
signal.
2 – Defective cable.
3 - The amplifier has overheated.
The signal source does not have a 
hot enough output.
The  mixer  or  signal  source  is 
distorting.
The system is overloaded and has 
reached maximum power.
1.– The console probably has un-
balanced outputs. You may be using 
an  incorrect  un-balanced  to 
balanced cable.
2.–  The  mixer  and  the  powered 
speaker  are  not  plugged  into  the 
same mains outlet.
3.–  The  audio  signal cable  is  too 
long or too close to an AC cable
1.–  The  audio  signal cable  is  too 
long  or  too  close  to  the  lighting 
cable.
2.– On a sound system with three-
phase  AC,  the  lighting  equipment 
and the UNIT are connected to the 
same phase.
1.– Bad or loose AC connection to 
the UNIT or the mains outlet.
2 – Faulty AC cable.
3 – Blown Fuse.
4  -  The  mains  voltage  is  out  of 
range.
  SOLUTION
1 – Check that the mixer or sound 
source is sending signal to the UNIT.
2 – Check that the cable from the 
sound  source  to  the  UNIT  is 
connected  correctly.  Replace  the 
cable if defective.
3 - Allow the unit to cool down for 
some  minutes  and  it  will  function 
again. Check the main output level 
of the mixer or channel gains since 
the unit will have been functioning 
with excessive levels.
If using a mixer, use the balanced 
ou t pu t  if   a v a ila b le .  Us e   a 
professional  mixer  with  a  hotter 
output.
Turn  mixer  channel  gains  down. 
Check  that  none  of  your  signal 
sources are distorting.
Turn down the mixer's output.
1.–  Read  the  appendix  of  this 
manual  to  make  a  correct  un-
balanced to balanced cable.
2.– Connect the mixer and the unit 
to the same mains outlet.
3.– Use a cable that is as short as 
possible  and/or  move  the  audio 
signal  cable  away  from  mains 
cables.
1.–  Move  the  audio  signal  cable 
away from lighting cables. Try to find 
out at what point the noise is leaking 
into the system.
2.– Connect the sound system to a 
different phase than the lights. You 
may need the help of an electrician.
1.– Check your connections.
2.–  Check  the  cables,  connectors 
and AC power with a suitable mains 
tester.
3.-  Replace  the  blown  fuse  for 
another of the same type and size.
4.- If the multimeter determines that 
the mains voltage is out the range, 
you may need the assistance of an 
electrician  to  find  an  appropriate 
solution.
Troubleshooting










