Tally Dascom DM-210/220 Important Safety Instructions (English) Read the following instructions thoroughly before starting up your printer. • The device and mains-socket must all times be easily accessible. • Never carry out maintenance or repair work yourself. Always contact a qualified technical service. • Keep this user guide in a place which is easily accessible at all times. • Place the printer on a solid and even base so that it cannot fall.
Tally Dascom DM-210/220 Wichtige Sicherheitshinweise (German) Lesen Sie bitte diese Sicherheitshinweise durch, bevor Sie den Drucker in Betrieb nehmen. • Das Gerät und die Netzsteckdose müssen jeder Zeit leicht zugänglich sein. Führen Sie Wartungsarbeiten und Reparaturen keinesfalls selbst aus, sondern verständigen Sie immer einen qualifizierten Servicetechniker. Bewahren Sie diese Dokumentation an einem jederzeit zugänglichen Ort auf.
Tally Dascom DM-210/220 Consignes importantes de sécurité (French) Lire attentivement les instructions suivantes avant de mettre l’imprimante en service. • Le dispositif et la prise principale doivent toujours être accessibles facilement. Ne jamais effectuer soi-même les travaux d’entretien et de réparations. Contacter toujours un dépanneur qualifié. Placer l’imprimante sur un support stable de façon à ce qu’elle ne puisse pas tomber.
Tally Dascom DM-210/220 Indicazioni di sicurezza importanti (Italian) Prima di mettere in funzione la stampante, leggere attentamente le seguenti indicazioni. Il dispositivo e la presa di corrente devono essere sempre facilmente accessibili. Non eseguire mai da sé gli interventi di manutenzione e riparazione, ma rivolgersi sempre a un tecnico di assistenza qualificato. Conservare le presenti istruzioni per l’uso in un luogo sempre accessibile.
Tally Dascom DM-210/220 Instrucciones de seguridad importantes (Spanish) Lea las siguientes instrucciones con esmero antes de poner la impresora en servicio. El dispositivo y la toma de corriente deben estar ubicados de forma que sea fácil acceder a ellos. Nunca lleve a cabo trabajos de mantenimiento o reparación Ud. mismo, sino consulte a un técnico de servicio calificado. Guarde las presentes instrucciones de servicio en un lugar de fácil acceso en cualquier momento.
Tally Dascom DM-210/220 Правила по технике безопасности. (Russian) Прочитайте, пожалуйста, инструкцию по технике безопасности перед включением в работу принтера. Устройство и розетка должны быть всегда легко доступна. Не выполняйте технические работы и ремонт техники самостоятельно, но сообщайте о неисправностях квалифицированным сервисным техникам. Данная инструкция должна быть всегда доступна каждому пользователю.
Tally Dascom DM-210/220 Instruções Importantes sobre Segurança (Portuguese) Leia as instruções de segurança antes de usar a impressora. A impressora e a tomada devem ser facilmente em todos os momentos acessíveis. Consulte sempre um técnico qualificado para executar uma reparação . Coloque a impressora sobre uma base sólida e nivelada, para que ela não sofra quedas. Jamais instale a impressora nas proximidades de lugares onde haja gás inflamável ou substâncias explosivas.
Tally Dascom DM-210/220 Önemli Güvenlik Talimatları (Turkish) Lütfen, yazıcıyı işletime geçirmeden önce bu güvenlik talimatlarını bütünüyle dikkatle okuyun. Cihaz ve elektrik prizinin her zaman kolayca erişilebilir olması gerekir. Bakım ve tamir çalışmalarını kesinlikle ve hiçbir surette kendi başınıza yapmayın; her zaman kalifiye bir uzman servis-teknisyenine haber verin. Yazıcıyı, üzerinden yere düşmesi mümkün olmayacak sabit ve düz bir zemine yerleştirin.
Tally Dascom DM-210/220 TRADEMARK ACKNOWLEDGEMENTS “IBM” is a trademark of International Business Machines Corporation. “EPSON” is a trademark of Epson America Incorporated. “DEC” is a trademark of Digital Equipment Corporation. “Centronics” is a trademark of Centronics Data Computer Corporation. “DOS” is a trademark of Microsoft Corporation. “SAP” is a trademark of SAP AG.
Tally Dascom DM-210/220 TABLE OF CONTENTS 1 PRINTER INSTALLATION GUIDE ........................................................................................................ 1 1.1 Unpacking the Printer .................................................................... 1.2 Placing the Printer ....................................................................... 1.3 Printer Components ...................................................................... 1.4 Connecting the Interfaces ..................
Tally Dascom DM-210/220 6.5 [PC863: Canadian-French] ................................................................ 6.6 [PC865: Nordic] ........................................................................ 6.7 [PC858: Euro] .......................................................................... 6.8 [PC866: Cyrillic #2] ...................................................................... 6.9 [PC862: Hebrew] ....................................................................... 6.10 [PC737: Geek] .
Tally Dascom DM-210/220 1 Printer Installation Guide 1.1 Unpacking the Printer Open the packaging, lift the printer out of the cardboard box and remove the remaining packaging material. Check the printer for any visible transport damage and missing items. If you find any transport damage or any accessories are missing, please contact your dealer for assistance. Please keep the packaging material for future transportation. The shipping list varies with different customized order requirements.
Tally Dascom DM-210/220 Difference between models Paper Cut Model No. Tear Bar DM-210 Auto-Cutter √ DM-220 √ Interfaces Function Cash Drawer USB Serial Parallel Black mark Bluetooth Wi-Fi √ √ O O O O O √ √ O O O O O Note: “√” indicates standard configuration. “O” indicates optional configuration. 1.
Tally Dascom DM-210/220 1.3 Printer Components Components Function Cover Open Key Open the Printer Cover (DM-210 only). Top Cover Open the cover for loading or replacing roll paper. Front Cover Open the cover for loading or replacing ribbon cartridge. Power Switch Powers printer ON or OFF. Power LED Shows the power status. Paper End LED Shows roll paper out or not. Error LED Indicates internal error occurs. Feed Key Press the key to feed paper.
Tally Dascom DM-210/220 1.4 Connecting the Interfaces The USB, Cash drawer, Serial or Parallel interfaces are located at the rear of the printer. Choose the interface which suits your system. Make sure the printer and the computer are switched off before connecting or disconnecting the interface cable to prevent electrical damage to the interfaces.
Tally Dascom DM-210/220 1.4 Connecting the Power Checking the voltage of the power adapter Before you connect the power adapter to the power socket check if the voltage is correct. If you connect the power adapter to power with incorrect voltage this may result in electrical damage to adapter and printer. 1. Make sure the printer and the computer are powered off ①. 2. Connect the power cord to the power adapter ②, and connect the power adapter to the power supply socket at the rear of the printer ③.
Tally Dascom DM-210/220 1.5 Installing Roll Paper (1) Keep power on and open the top cover. (2) When you load the roll paper for the first time, insert the paper as shown below, the paper feed motor will move the paper into paper path automatically. And then you can proceed with Step (4). (3) When you replace the roll paper, cut the paper as shown below and press Feed key for feeding the rest of paper. Do not pull the paper backwards in the opening of paper path to avoid paper jammed.
Tally Dascom DM-210/220 1.6 Installing Ribbon Cartridge 1. DM-210: Open the top cover and then front cover. DM-220: Open the top cover and then front cover; turn up the cut device. DM-210 DM-220 2. Stretch the ribbon fabric by turning the ribbon knob - pay attention to the arrow on the ribbon cartridge. 3. Insert the ribbon between the print head and the platen, and press it in until it clicks into place. 4. Turn the knob again to stretch the ribbon fabric. 5.
Tally Dascom DM-210/220 1.7 Installing the Printer Driver Switch off the printer before running the printer driver setup. Your printer CD-ROM comes with Windows drivers. Go to the Drivers folder and run the installer “DriverSetup.exe”. Installation guide for USB, serial and parallel driver program 1. Double click the “DriverSetup”. You will see the screen as below. Click “Next” to continue. 2. You can see the screen as below. Select the desired printer driver, and then click “Next” to continue.
Tally Dascom DM-210/220 3. Choose the desired port to use, and then click “Next” to continue. 4. Click “Finish” to finish the installation process successfully. 5. You will see the screen as below. Click “OK” to install the printer driver successfully.
Tally Dascom DM-210/220 2 Control Panel Operation The printer control panel consists of one Feed key, a green Power LED, a red Paper end LED and a red Error LED. 2.1 Feed Key After installing ribbon cartridge and roll paper, you can do function test with feed key. Funtion Self-test Operation Hold down the feed key; do not release the key until you switch on the printer. Bidirectional printing adjustment Press the feed key after the self-test.
Tally Dascom DM-210/220 Self-test Page Reference Sample Bidirectional Printing Reference Typeface Press the feed key first time Press the feed key second time Press the feed key third time Hexadecimal Dump Reference Sample Press the feed key forth time When the printing quality becomes best, you can turn off the power and the printer will save the parameters automatically.
Tally Dascom DM-210/220 2.2 LED Indicators The power indicator (green LED) lights up when printer is switched on. Error LED Paper end LED Description Recovery Flash On Memory Error Hardware failure. Ask your technical service or dealer for assistance. Flash Off The print head is over-heated Flash Flash The position of the carriage is wrong Do not print untill the print head cools down. Mechanical failure. Ask your technical service or dealer for assistance.
Tally Dascom DM-210/220 3 Function Setting 3.1 Black Mark Setting This section describes how to set up printers with black mark sensor. You can execute self-test to check whether your printer configure with black mark function or not. The self-test page will display black mark is enabled or disabled. If your printer configure with black mark, you can follow the operation guide as below. 3.1.
Tally Dascom DM-210/220 3.1.3 Setting Length between Two Marks 127mm ② ③ ① ① Click “BM Enable” (Black Mark enable button) in the setting window. The black mark function will be valid if the Paper End LED and Error LED flash twice simultaneously. ② Measure the actual distance between two black marks (as shown in the top left picture), input the value in the corresponding tab. ③ Click “OK” to save the setting. The printer will print out the corresponding message.
Tally Dascom DM-210/220 HHHHHHHHHHH HHHH 15m m If offset is negative, the printing home position will be above the black mark (shown as the left figure). ② Click “OK” to save the setting, the printer prints the corresponding message. The offset range is -27mm ~ (the distance between two adjacent black marks - 27) mm. 3.1.5 Setting Cutting Position ① Select “TEST” option in the setting window, and then select the cutting mode (full cut or partial cut).
Tally Dascom DM-210/220 HHHHHHHHHHHHHHH H Cutting position 25.5mm If offset is negative, the cutting position is above the next black mark (shown as the left figure). Once the cutting position exceeds the offset range, then you can input negative data, i.e. setting offset for next black mark. ③ Click “OK” to save the setting, the printer prints the corresponding message. The offset is within -43mm ~ (the distance between two adjacent black marks - 43)mm. 3.
Tally Dascom DM-210/220 3.2.3 Black Mark Setup Option Function No data for seeking black mark commands. You can choose Without blackmark this option when you do not need black mark function. Feed black mark after printing Seeking black mark and orientation after printing. Feed black mark before printing Seeking black mark and orientation before printing. Black mark setting is reserved for the model with black mark sensor. 3.2.
Tally Dascom DM-210/220 4 Troubleshooting Your printer is extremely reliable, but occasionally problems may occur. This chapter provides information on some of the common problems you may encounter and how you may solve them. If you encounter problems that you can not resolve, please contact your technical service or dealer for assistance. Read the following instructions before maintenance and avoid incorrect operation, so as to prevent injury to you and damage to the printer. 4.
Tally Dascom DM-210/220 4.3 Removing Jammed Paper After printing, print head may be hot, please do not touch! (1) Turn the printer off, open the top cover and front cover. (2) DM-210: Pull up the ribbon cartridge and print head cover. DM-220: Turn up the cut device; pull up the ribbon cartridge and print head cover. (3) Remove jammed paper carefully. If jammed paper gets stuck in cut device, turn the knob on the right of the cut device until the blade draws back. Then you can clear the jammed paper.
Tally Dascom DM-210/220 5 Specifications 5.1 Printer Specification Print method Print direction Resolution Print speed Paper feed speed Print width 9 pin dot matrix (Pin ∮0.30mm) bidirectional logic-seeking max 160dpiH x 144dpiV 4.3lps (4.3 line / sec at 42 columns) max 5.51ips (14cm/s) 42cpl @ 16.7cpi (7x8 matrix) Interface Cash drawer: DC 24V, 1A, 6 line RJ-11 connector USB 2.
Tally Dascom DM-210/220 Physical Spec. Operating condition Storage condition Dimensions Color Weight Emulation Noise Printhead lifetime MTBF Reliability Cutter lifetime (DM-220 Only) MCBF Driver Software Utilities Certification 0~40°C/40~90%RH -40~55°C/≤93%RH 156×260×130 (L×W×H mm) Black Approx. 1.85kg (excluding roll paper) ESC/POS Compatible command set The noise level is less than 50 dBA 150,000,000 characters 100,000 hours 500,000 cuts Conditions: Paper thickness < 0.
Tally Dascom DM-210/220 5.2 Interfaces Power Supply interface, USB interface and cashbox interface are standard interfaces for the printer. Serial or Parallel interface is a factory feature only. The interface pin assignment is listed below. 5.2.1 USB interface USB interface pin assignment PIN No. 1 2 3 4 Description VBUS DD+ GND Classic wire color Red White Green Black USB interface connector diagram 5.2.2 Cash Drawer interface Cashbox interface pin assignment Pin No.
Tally Dascom DM-210/220 5.2.3 Serial interface The serial interface of this printer is compatible with RS-232C, use DB25 hole type socket, support hardware handshaking protocol, the default baud rate and data format are 9600BPS, 8 data bit, no parity, and 1 stop bit. Below is the pin No. of the serial interface socket.
Tally Dascom DM-210/220 Parallel Interface Pin No.25 Below is the pin signal definition of parallel interface socket: Pin No Signal Name Direction Illumination 1 /STB Input 2 DATA1 Input 3 DATA2 Input 4 DATA3 Input These signals indicate the parallel data information from 5 DATA4 Input the first to eighth bits. For each signal, when the logic is 6 DATA5 Input “1” indicates “high level”, when the logic is “0” indicates 7 DATA6 Input “low level”.
Tally Dascom DM-210/220 5.3 Power Adapter The external power supply of this printer is 24VDC,2.1A. The type of power socket is A-1009-3P. Power supply socket pin assignment Pin Number Signal Name 1 +24 V 2 3 GND N.C 4 F.G.
Tally Dascom DM-210/220 5.4 Paper Specification The printer paper is supplied by the user. Please use only paper that fulfills the following requirements to assure good print quality and stable paper feed. Normal paper Roll paper Paper width 76.2 ± 0.5(3 ± 1/36 inches) Outer diameter of roll 83 mm dia. (3.25 inches) or less (Maximum inside diameter of the paper roll core must be 10 +2/-0 mm (0.394 +0.078/-0 inches)) Paper thickness 0.06 ~ 0.085 mm Paper weight 52.3 ~ 64.
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Tally Dascom DM-210/220 7 Printing Control Command Sets The control command sets are compatible with ESC/POS command set.
Tally Dascom DM-210/220 FCC STATEMENT 1. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: a)This device may not cause harmful interference. b)This device must accept any interference received, including interference that may cause undesired operation. 2. Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
DASCOM REPRESENTATIVES GERMANY SINGAPORE (ASIA PACIFIC) DASCOM Europe GmbH Heuweg 3 D-89079 Ulm Deutschland Tel.: +49 (0) 731 2075 0 Fax: +49 (0) 731 2075 100 www.dascom.com DASCOM AP Pte Ltd 21 Bukit Batok Crescent #29-81, WCEGA Tower Singapore 658065 Phone: +65 6760 8833 Fax: +65 6760 1066 www.dascom.com AMERICAS UNITED KINGDOM DASCOM Americas Corporation 421 W. Main Street, Waynesboro, VA 22980 USA Phone:+1 (877) 434 13 77 www.dascom.