User Guide Owner manual

User guide Troubleshooting
101
Paper jam. ` Eliminate the paper jam detec-
ted by the paper motion sensor.
For the procedure, see Paper
jam (fanfold paper), (page 97)
or Paper jam (single sheets)
,
(page 98).
Internal hardware error. ` Try switching off and on.
` Check if changes to options
have been previously carried
out.
` Note down the display messa-
ge. Contact your dealer.
Transmission error from computer
to printer via the optional serial
interface.
` Compare the interface configu-
ration of your printer with the
settings of your computer (pro-
tocol), see Interfaces
,
(page 145).
` Check the cable, if necessary
replace it.
` The cable exceeds the maxi-
mum allowed length, see Inter-
face specifications, (page 113).
Transmission error (serial inter-
face).
` Compare the format setting of
your printer with the setting of
your computer.
` Check the permissible cable
length, see Interface specificati-
ons, (page 113).
` See parity error.
Received data which has not yet
been printed is overwritten with
new data.
` If an optional serial interface is
installed: Check that the correct
busy protocol (e.g. XON XOFF)
is set in the menu Serial inter-
face, protocol, see Protocol
(Protocol), (page 57).
` Check the interface cable, see
section Connecting the printer
,
(page 8) and Interfaces
,
(page 145).
Message Possible cause Corrective action
Paper Jam
Hardware Alarm
Parity Error
Frame Error
Overrun Error