User guide T2365 T2380 Matrix printer
User guide Table of contents Table of contents Introduction Printer features 1 1 Symbols used 1 About this manual 2 Printer at a glance Printer in tractor mode 3 4 Paperway Installation Unpacking the printer 5 7 7 Placing your printer 8 Checking the printer voltage 9 Connecting the printer 9 Switching on the printer Inserting the ribbon cassette Installing the ribbon cassette the first time Changing the ribbon cassette Printer drivers Installing a printer driver in Windows 95/98/ME 10 11
Table of contents User guide The control panel The LC display Online mode 33 Offline mode 33 Setup mode 34 Messages in the LC display 35 Key functions when turning on the printer 37 Paper handling Loading paper 39 39 Paper transport 42 Moving the paper to the tear position 43 Removing paper 44 Settings Setting the print head gap 45 45 Setting the tear position 46 Setting the first printing line (TOF) 47 Selecting character density and font 48 2T model Introduction Rear tractor pa
User guide Table of contents Menu structure 60 Menu parameters Printing out menu configurations (Print) Loading menu configurations (Menu) Reset to default values (Reset) Quietmode (Quietm.
Table of contents User guide Automatic line feed (Auto-LF) Menu lock (MenLock) Language (Language) Paper parameters (Paper) Form length (Forml) First printing position (FormAdj) Printhead gap manually (Head) View and tear position (AutoTear) Line length (Width) Barcode (Barcode) Normal characters and barcode (Barmode) Vertical position after oversized barcode (BarTop) Vertical position after oversized character (LCPtop) Form feed mode (FFmode) Setting and activating options (PapOpt) Activation of tractors
User guide Table of contents Left-hand area (Leftzon) Right-hand area (Rightzo) Physical left margin (Physlm) Bidirectional parallel interface (CX-bid) Line wrap (Wrap) Beep at paper end (Sound) Deactivate single sheet feeder (Single) Settings for paper with dark back (Pap.
Table of contents User guide Care and maintenance Replacing the fuse Cleaning the housing 128 Cleaning the interior 128 Cleaning the platen 129 Ribbon 129 Cleaning the upper friction 130 Carriage shafts 130 Specifications Printer specifications 131 131 Interface specifications 135 Paper specifications 136 Character sets MTPL standard character set 137 138 MTPL, international substitution characters 139 OCR-A character set 140 OCR-B character set 141 Available character sets and f
User guide Table of contents Barcode List of available barcodes US Postnet barcode Royal Mail Customer barcode KIX barcode USPS Intelligent Mail barcode Large character printing List of additional control codes Interfaces Parallel interface Connector assignment 161 161 162 162 163 163 164 165 167 168 168 Ethernet interface Hardware Supported operating systems Supported protocols Designation of IP address Configuration Status Management Setup Physical printer port in Ethernet with TCP/IP Example of a pri
Table of contents User guide Options and accessories Options Tractor 2, front Autocut facility Printer pedestal ESD brush Cable cover Interface modules Optional firmware Accessories Ribbon cassettes Programming manuals Index VIII 175 175 175 175 175 175 175 176 176 177 177 177 179
User guide Introduction Introduction Printer features Your printer has outstanding product features, such as a high print speed, an excellent print quality, a high workload and low running costs. Furthermore it withstands dusty, dirty and hostile environements. For all these reasons it is a professional solution for many industrial sectors. Symbols used Important information is highlighted in this manual by two symbols.
Introduction About this manual User guide The user guide contains a detailed description of the printer, its characteristic features and additional information. ` Chapter 1 Printer at a glance lists all the parts of the printer. ` Chapter 2 Installation contains start-up instructions and points to note. ` Chapter 3 Inserting the ribbon cassette provides step-by-step instructions for changing the ribbon cassette.
User guide 1 Printer at a glance Printer at a glance Rear cover Control panel Top cover Front cover Bottom cover Power switch Interface connectors Power cord connector and fuse 3
Printer at a glance User guide Printer in tractor mode Tractors 4
User guide Printer at a glance Paperway Standard printer: Tractor 1 Options: Tractor 2 Tractor 3, only for 2T model, integrated For additional paper options, please contact your dealer.
User guide 2 Installation Installation Unpacking the printer Place your printer on a solid surface (see Placing your printer, page 8). Make sure that the “Up” symbols point in the correct direction. f Open the packaging, take out the accessory cassette and unpack it. Pull the printer out of the cardboard box towards you and remove the remaining packaging material. Check the printer for any visible transport damage and completeness.
Installation User guide Placing your printer Place the printer on a solid, flat, surface, ensuring that the printer is positioned in such a way that it can not topple, and that there is easy access to the control panel and paper input devices. Also ensure that there is sufficient space for the printed output. If you expect that frequent forward and reverse feeds will occur, you should place the printer as shown in the figure, if possible.
User guide Installation Checking the printer voltage Make sure that the device has been set to the correct voltage (e.g. 230 V in Europe, 120 V in the USA). To do this, check the type plate above the power inlet at the back of the printer. Contact your dealer if the setting is incorrect. 12 0V STOP Never switch on the printer if the voltage setting is incorrect, since this may result in severe damage.
Installation User guide Switching on the printer The power switch for switching on the printer is located at the bottom left at the front of the printer when viewed from the front. SDRAMTEST 20000 55AA ok 1 2 3 Online 4 After switching on, the printer passes through a memory test during the initialization phase. In the display appears temporary the message "SDRAMTEST XXXXX XX ok". Setup If the memory test is successful finished, the firmware number appears in the display.
User guide 3 Inserting the ribbon cassette Inserting the ribbon cassette Installing the ribbon cassette the first time When delivered, no ribbon cassette is installed. When you switch on the printer the first time, the printers display shows the message: Now insert the supplied ribbon cassette. STOP During the process of initialization after powering on, the printer checks if a ribbon cassette is installed. It also checks during the execution of a print job the operativeness of the ribbon cassette.
Inserting the ribbon cassette User guide Cautiously slide the print head carriage to the left stop (viewed from the printer front). Move the coloured friction tabs to the left and right (direction of the arrows) as shown in the figure and raise the friction mechanism.
User guide Inserting the ribbon cassette Raise the coloured insertion tongue A. A Remove the coloured protections A and B. Insert the coloured ribbon tension knob into the right-hand front location of the new ribbon cassette. Turn the knob in the direction of the arrow in order to take up slack of the ribbon.
Inserting the ribbon cassette User guide Slightly tilt the ribbon cassette forwards and thread in the ribbon between the coloured insertion tongue and the ribbon support (transparent plastic plate). Align and insert the cassette into the guides on the left and right, then press down until it clicks into place. Insert the coloured tension knob into one of the two locations.
User guide Inserting the ribbon cassette Press down the coloured insertion tongue A. A Move the print head carriage back and forth several times. If the ribbon is correctly seated, there must be no perceptible resistance. The ribbon should be transported during the travel from left to right. If this is not the case, you should check that the ribbon cassette is correctly inserted on the right.
Inserting the ribbon cassette User guide Press the friction mechanism down until it clicks into place. Close the top cover.
User guide Changing the ribbon cassette Inserting the ribbon cassette STOP During the process of initialization after powering on, the printer checks if a ribbon cassette is installed. It also checks during the execution of a print job the operativeness of the ribbon cassette. These functions mandatory require the use of the manufacturers original ribbon cassettes (see Accessories, page 177). If other ribbon cassettes were used, the message Check Ribbon appears in the display, it is impossible to print.
Inserting the ribbon cassette User guide Move the coloured friction tabs to the left and right (direction of the arrows) as shown in the figure and raise the friction mechanism. Remove the used cassette.
User guide Inserting the ribbon cassette Raise the coloured insertion tongue A. A Remove the coloured protections A and B. Insert the coloured ribbon tension knob into the right-hand front location of the new ribbon cassette. Turn the knob in the direction of the arrow in order to take up slack of the ribbon.
Inserting the ribbon cassette User guide Slightly tilt the ribbon cassette forwards and thread in the ribbon between the coloured insertion tongue and the ribbon support (transparent plastic plate). Align and insert the cassette into the guides on the left and right, then press down until it clicks into place. Insert the coloured tension knob into one of the two locations.
User guide Inserting the ribbon cassette Press down the coloured insertion tongue A. A Move the print head carriage back and forth several times. If the ribbon is correctly seated, there must be no perceptible resistance. The ribbon should be transported during the travel from left to right. If this is not the case, you should check that the ribbon cassette is correctly inserted on the right.
Inserting the ribbon cassette User guide Press the friction mechanism down until it clicks into place. Close the top cover.
User guide 4 Printer drivers Printer drivers You need to install a printer driver so that the printer can process the data from your application programs. An original driver offers the best conditions for optimal printing results. All available printer drivers can be found on the CD-ROM enclosed with the printer, as well as on our Internet site, from which you can also download updated versions as necessary.
Printer drivers User guide Then click on Next. 7 Select the port to which your printer is connected, then click on Next. 8 Click on Data Carrier, then click on Browse. 9 Select the CD-ROM drive and open the directory n:\driver (“n“ stands for the letter of your PC drive). 10 Open the folder 32Bit or 64Bit. 11 Select the printer type and then click on Next.
User guide Printer drivers Installing a printer driver in Windows 7 The online CD-ROM contains printer drivers for the most common Windows applications. To install the printer driver, proceed as follows. 1 Insert the supplied online CD-ROM in the CD-ROM drive. 2 Click on the Start button in the Windows taskbar. 3 Click on Devices and Printers to open the printer folder. 4 Click on Add a Printer in the menu bar.
Printer drivers User guide Installing a printer driver in Windows Vista The online CD-ROM contains printer drivers for the most common Windows applications. To install the printer driver, proceed as follows. 1 Insert the supplied online CD-ROM in the CD-ROM drive. 2 Click on the Start button in the Windows taskbar. 3 Click on All Programs. 4 Click on Devices and Printers to open the printer folder. 5 Click on Printers in the menu window. 6 Click on Add a Printer in the menu bar.
User guide Printer drivers 15 Specify whether you wish to print out a test page (recommended) by selecting the relevant option and click on Finish. The printer driver will now be installed. Other operating systems The printer can also be used with other operating systems such as Linux or Unix. In this case, set the printer to one of the Epson emulations (LQ-2550/LQ-2170) or IBM emulations (Proprinter XL 24e/ Proprinter XL 24e + AGM) for which default drivers are available in most operating systems.
Printer drivers Changing printer settings User guide You can make permanent changes to the printer settings using the control panel of the printer (see The Menu, page 55). Various printer settings can also be entered in the operating system of your PC, however. 1 Click on the Start button in the Windows taskbar. 2 Windows 95/98/ME: move the mouse to Settings and click on Printers to open the printer folder. Windows 2000/2003/XP: click on Printers and Faxes to open the printer folder.
User guide Printer drivers Loading optional firmware STOP If you download new firmware as described below, all menu settings except the settings for the transmission speed of the Ethernet interface and the IP address administration will be overwritten. For this reason you should print a menu dump in or to be able to reestablish the previous settings if necessary (see Printing out menu configurations (Print), page 61). To load new firmware, proceed as follows.
User guide 5 The control panel The control panel The control panel keys are used for controlling your work with the printer. The control panel is located on the front right side of your printer and consists of a two-line liquid crystal display and six keys. The functions of the keys depend on the printer’s current mode (status). There are four basic modes. ` The Online mode is the printer’s normal operating mode. Data from your computer can be received and printed.
The control panel User guide The LC display The LC display tells you all the important printer settings and informs you which functions are currently assigned to which keys. The upper line informs you that the printer is either in online or offline mode (in the example below the printer is in the Online mode), and the selected paperpath (below: Trac1 = Tractor 1 = tractor mode, key 4 is currently activating the manual tear).
User guide The control panel Online mode Online 1 2 After switching on, the printer is automatically set to online mode. Only in this mode can it receive data from the computer. Trac1 Tear 3 4 Online Setup ` Tear key (4): Activates the tear function when fanfold paper is loaded, see Moving the paper to the tear position (page 43). If Load is displayed above this key, no paper is loaded in the printer or the printer is in park position.
The control panel User guide Setup mode Adjust Menu 1 2 In this mode, the following settings are available: Paperway Char 3 4 Online Setup ` Setup key: Sets the printer to setup mode, in which the following settings can be selected: ` Menu key (1): Other menu settings. Access may be disabled by the manufacturer (see note below). ` Adjust key (2): Sets the Tear position, first printing line and print head gap. ` Paperway key (3): Sets the Paper path.
User guide Messages in the LC display The control panel If the printer detects an internal fault or user error or if it expects you to do something, a message will appear in the LC display. It also displays the status during an operation (e.g. Initializing). Below you will find a list of messages with brief descriptions of each message. The messages are described in greater detail in the chapter Error messages via the display (page 122).
The control panel 36 User guide Message Meaning Tear Paper off The user is requested to tear off paper which has been advanced to the tear edge. AED Error AED sensor cannot locate paper transport holes (only if a cut device is installed).
User guide Key functions when turning on the printer The control panel If you keep one of the following keys pressed during power-on until the printer has completed initialisation, the corresponding function is activated: ` If you keep the Online key depressed while turning on the printer, you enter the printer’s advanced menu mode. The advanced menu mode is described in the section Advanced menu (page 95) of this manual.
User guide 6 Paper handling Paper handling This section describes how to load fanfold paper, transport paper and move the paper to the tear position. Loading paper Your printer can process fanfold paper. For informations on allowable paper formats, refer to the section Paper specifications (page 136). Only use dust-free or low-dust paper. Many paper qualities are suitable for this printer. For more information, please refer to the section Paper specifications (page 136). Open the front cover.
Paper handling User guide Release the coloured latch lever of the lefthand tractor and align the tractor so that the first printing position on the paper matches the X mark on the printer housing. Lock the coloured lever again. Place fanfold paper into the left-hand tractor. Open the coloured latch lever of the right-hand tractor and align it to the paper width. Insert the fanfold paper into the right-hand tractor.
User guide Paper handling Make sure to align the paper stack in parallel with the printer and that the paper flow is unobstructed. 90 Lower the front cover. Switch the printer on. The active paper source (Tractor1) appears in the display. The display alternates between… and … The paper is automatically loaded when the printer is in online mode and receives data from the computer. Press the Load (4) key only to load paper before starting the printout.
Paper handling User guide Paper transport Offline Park 1 2 Trac1 LF/FF 3 4 Loaded paper can be transported in the printer in several ways. Online Setup Make sure that the printer is in offline mode; press the Online key, if necessary. ` Key Park (1) If fanfold paper is loaded in the printer, it is fed to the park position or the tear position. ` Key (2) Short keypress: Paper is transported upwards step by step. Long keypress: Continuous transport upwards.
User guide Paper handling Moving the paper to the tear position Online 1 2 Trac1 Tear 3 4 2 3 Setup Make sure that the printer is in online mode. If necessary, press the Online key. Press the Tear (4) key. The printer moves the perforation edge of the fanfold paper to the tear edge. The tear edge is located at the front side of the paper output opening (see below). The display alternates between… Tear position Trac1 1 Online You can use the Tear key to move the paper to the tear position.
Paper handling Removing paper User guide STOP Never use force to remove the paper from the printer. Otherwise the mechanical components may be damaged. Make sure that the printer is in offline mode; press the Online key, if necessary. Press the Park (1) key. If fanfold paper is loaded in the printer, it is fed to the tear position. The text Tear paper off appears in the display. Now remove the paper from the tractor. Then press any key.
User guide 7 Settings Settings This section describes how to set the tear position, the first printing line, the print head gap as well as the font and the character density. Setting the print head gap The printer features automatic print head gap adjustment to the thickness of the paper used. In setup mode, you can enter a correction value to modify the head gap determined automatically. This correction is useful for modifying the appearance of the type face.
Settings User guide Setting the tear position Adjust Menu 1 2 Paperway Char 3 4 If the tear position of the paper is not aligned with the tear edge of the printer, you can adjust it. Inserted paper needs to be torn off if necessary and retracted to park position. Press the Setup key. The printer changes to setup mode. Online Setup Press the Tear (4) key. TOF Head 1 Tear 2 3 4 TearAdj= 00/72"* Set < > Exit 1 2 3 Press the Adjust (2) key.
User guide Settings Setting the first printing line (TOF) You can use the TOF function for setting the position of the first printing line for each paper source and each menu individually. Before using the TOF function, you should first set the tear position; see Setting the tear position (page 46). Adjust Menu 1 2 Press the Setup key. The printer changes to setup mode. Paperway Char 3 Online 4 Setup Press the TOF (3) key. TOF Head 1 Online Tear 2 3 Press the Adjust (2) key.
Settings User guide Selecting character density and font Adjust Menu 1 2 Font Paperway Char 3 4 You can use the CPI (Character Per Inch) key in setup mode to select the number of characters per inch to be printed. You can use the Font key to select resident fonts. Press the Setup key, then the Char (4) key. Online Setup Press the CPI (3) or Font (2) key (in our example, press CPI).
User guide 8 2T model 2T model Introduction This section describes how to handle the rear tractor (paper feed from the rear), which is only available and permanently installed in the 2T printer model in addition to the primary tractor (paper feed from the front).
2T model Loading paper into the rear tractor User guide To place fanfold paper into the rear tractor, proceed as follows. Raise the rear cover vertically and remove it. Open both the right-hand and left-hand tractor flaps. Release the coloured latch lever of the lefthand tractor and align the tractor in such a way that the first printing position on the paper matches the X mark on the printer housing. Then fix the coloured lever again. Insert fanfold paper into the left-hand tractor.
User guide 2T model Release the coloured latch lever of the righthand tractor and align it to the paper width. Insert the fanfold paper into the right-hand tractor. Make sure that the paper form is inserted straight in order to avoid any paper jam. Close the tractor flap and lock the tractor by turning the lever towards the rear.
2T model User guide Paper guiding bracket STOP Important: It is absolutely necessary to mount the paper guiding bracket when using the rear tractor. It serves to protect the mains and interface cables from being damaged by the paper in the rear tractor. Hook the paper guiding bracket at the bottom of the printer as shown in the figure and then raise it until it clicks into place by exerting gentle pressure.
User guide 2T model Online 1 2 Trac3 Load 3 4 Online Setup Press the Online key to select the printer. When the printer receives data from the computer, the fanfold paper will be loaded automatically. To load the paper before starting the printout, press the Load key (4). The fanfold paper can be kept in the inactive tractor when changing the paper path. The printer will move it automatically to the park position.
User guide 9 The Menu The Menu Programming via the control panel Apart from being able to control your printer via the applications software you use, you can also program the printer directly. There are two programming options you can use: ` Programming via the control panel. ` Programming via the interface using Escape sequences or control codes. Settings made by escape sequences have priority over settings made in menu mode; therefore they will override these.
The Menu User guide Menu configurations Every printer is shipped with factory default settings. Basic settings such as emulation, character size, form length etc., which many applications make use of, are set. At the end of this chapter you will find a menu printout (page 93) which shows you the printer’s default settings. Your printer allows you to set and use five independent menu configurations.
User guide Menu handling The Menu You can navigate in the current menu using the four function and selection keys arranged below the LC display field. Each function and parameter displayed in the LCD is executed or selected by the corresponding key below, respectively. Usually two parameter groups are combined at one level. In the following example, these are the LPI and Skip parameter groups.
The Menu User guide Selecting the LC display language This section describes how to make settings in the menu, using the selection of the national language as an example. In this user guide all LC display messages are shown in English language. Your printer offers also the possibility to show the display messages in German, French, Italian, Spanish or Turkish language. This example shows how to change from the English language to the German language.
User guide German Set < 1 2 The Menu > * Exit 3 4 Online Setup Save your selection by pressing the Set key (1). An acoustic signal verifies this action. You can exit Parameter mode without saving a setting by pressing the Exit key (4), the old setting is retained. After saving your setting (Set), the display in our example indicates the following text: Ges.Men Sprache Rück Vor 1 2 3 4 Online Setup This setting is retained even after switching off your printer.
The Menu User guide Menu structure Back Next MENU The menu structure of your printer may be slightly different from the example shown here, depending on the printer software. FFaftLC Paphand Print Menu LeftMrg RightMrg Reset Quietm. FFmode PapOpt Font CPI BarTop7) LCPtop7) LPI Skip Barcode Barmode ESCChar Emulate Bidir I/OInterf. Serial 1) Width Paper Interf.
User guide The Menu Menu parameters Online 1 2 Adjust Menu 1 2 Trac1 Tear 3 4 Paperway Char 3 4 The following section introduces and explains all the possible menu settings. Press Setup key. Online Setup Press Menu (1) key. Online Setup Printing out menu configurations (Print) Print Menu Back Next 1 2 3 4 1 2 3 4 Load Menu=1 * Set < > Exit 1 2 3 4 Prints the menu configurations using the active paper feed; see Menu settings (example) (page 93).
The Menu User guide Reset to default values (Reset) The current menu returns to the default values (factory settings). Press Reset (2) key. Reset Back 1 2 Quietm. Next 3 4 2 3 Setup Press the No (1) or Yes (2) key to select the desired setting. Reset Menu1 No Yes 1 Online Online 4 Setup STOP All manually altered settings in the current menu are lost when it is reset to the default settings. We therefore recommend that you print out the menu first.
User guide The Menu Selecting font (Font) Font CPI Back Next 1 2 Draft Set < 1 2 3 4 > * Exit 3 4 This parameter selects the character style and its quality permanently. Press Font (2) key. Online Setup Use the < (2) or > (3) key to select the desired setting. Online Setup Setting Options: see table below Default Setting: Draft Character styles marked with an I(for example Courier I LQ) are IBM compatible fonts.
The Menu User guide Setting character density (CPI) Font CPI Back Next 1 2 10 CPI Set < 1 2 3 4 > * Exit 3 4 Sets the characters per inch (character pitch). The higher the parameter the smaller the character spacing. Press CPI (3) key. Online Setup Use the < (2) or > (3) key to select the desired setting. Online Setup Setting Options: 5 CPI, 6 CPI, 7.5 CPI, 8.6 CPI, 10 CPI, 12 CPI, 13.3 CPI, 15 CPI, 17.1 CPI, 20 CPI Default Setting: 10 CPI Confirm the setting by pressing the Set key (1).
User guide The Menu Skiping perforation (Skip) LPI Back 1 2 Skip Next 3 4 Skip= 0.0 Inch * Set < > Exit 1 2 3 4 Press Skip (3) key. Online Setup Use the < (2) or > (3) key to select the desired setting. Online Setup Selecting start signal for escape sequence (ESCChar) ESCChar Back 1 2 Emulate Next 3 4 ESCChar=ESC * Set < > Exit 1 2 3 4 Skips the perforation; 7 different values (in inches) can be defined. Setting Options: 0.0 to 3.5 Inch in steps of 0.5 inch Default Setting: 0.
The Menu User guide Selecting emulation (Emulate) Selects the emulation. When a printer understands the control set written for another printer type, it is said to emulate the other printer. MTPL is also active in IBM or Epson emulation mode. ESCChar Back 1 2 Emulate Next 3 4 Epson LQ-2550 * Set < > Exit 1 2 3 4 Press Emulate (3) key. Online Setup Use the < (2) or > (3) key to select the desired setting. Online Setup Setting Options: Epson LQ-2550, Epson LQ-2170, IBM Propr.
User guide The Menu Settings for interfaces (I/O) Bidir Back 1 2 Press I/O (3) key. I/O Next 3 In this parameter group, you can choose various settings for the printer interfaces. See also Interfaces (page 167). 4 Online Setup Serial interface (Serial) This parameter group only is valid, if an optional serial interface module is installed. STOP To ensure the proper functioning of serial data transfers, the serial settings of the printer and computer (host) must coincide.
The Menu User guide Data format (Format) Baud Format Back Next 1 2 8bit No Set < 1 2 3 4 1Stop* > Exit 3 4 This parameter serves to define the number of data bits, the parity check for received data bytes and the number of stop bits per data byte. Press Format (3) key. Online Setup Use the < (2) or > (3) key to select the desired setting.
User guide The Menu Further Settings (Special) Special Protocol Back Next 1 2 3 4 Press Special (2) key. Online Setup Error handling (ErrMode) ErrMode Blockend Back Next 1 2 3 4 ErrMode=Off * Set < > Exit 1 2 3 4 This parameter subgroup only appears if the serial port is used and the ENQ/STX, ETX/ACK or ACK/NAK protocol is activated. On replaces the incorrect character with ?, Off deletes the entire block. Press ErrMode (2) key.
The Menu User guide Signal feedback (Remote) Remote Handthr Back Next 1 2 3 Remote=Off Set < > 1 2 3 Press Remote (2) key. Online 4 * Exit Signal feedback; On = RDY/BUSY available, Off = No RDY/BUSY control. Setup Use the < (2) or > (3) key to select the desired setting. Online 4 Setting Options: On/Off Default Setting: Off Setup Confirm the setting by pressing the Set key (1).
User guide The Menu Protocol (Protocol) Special Protocol Back Next 1 2 3 XON/XOFF Set < > 1 2 3 4 * Exit 4 This parameter serves to select the type of protocol, i.e. a certain set of rules and procedures for ensuring error-free data exchanges between computer and printer. Press Protocol (3) key. Online Setup Use the < (2) or > (3) key to select the desired setting.
The Menu User guide Selecting interface (Interf.) Serial Back 1 2 Interf. Next 3 4 Interf.= Share* Set < > Exit 1 2 3 4 Selects the interface. Printer is configured either for parallel, Ethernet or optional serial connection or in automatic change for the parallel or the optional serial interface (Shared). Press Interf. (3) key. Online Setup Use the < (2) or > (3) key to select the desired setting. Online Setup Setting Options: Share, Parallel, Serial Default Setting: Share Interf.
User guide The Menu Ethernet interface (ETH-INT) Press ETH-INT (2) key. ETH-INT Back 1 2 In this parameter group you can choose settings for the internal Ethernet interface. Next 3 4 Online Setup If an optional Ethernet print server (modular or pocket) is installed, ETH-EXT can be set via key 3. Setting IP address (IP Addr) IP Addr Back 1 2 OCTET 1 Back 1 2 Gateway Next 3 4 OCTET 2 Next 3 4 OCTET 1= 0 * Set < > Exit 1 2 3 4 Input of the IP address of the printer. Press IP Addr (2) key.
The Menu User guide Setting Gateway address (Gateway) IP Addr Back 1 2 OCTET 1 Back 1 2 Gateway Next 3 4 OCTET 2 Next 3 4 OCTET 1= 0 * Set < > Exit 1 2 3 4 Input of the Gateway address of the printer. Press Gateway (3) key. Online Setup Online Setup This menu level offers the possibility to set the IP address, which is divided into four digit groups (octet 1 to 4). You can activate octet 3 and 4 by pressing the Next (2) key. Press OCTET 1 (2) key.
User guide The Menu IP address administration (IP Get M) Subnet Back 1 2 IP Get M Next 3 4 IP Get M=DHCP * Set < > Exit 1 2 3 4 Selects the way of administrating the IP address. Press IP Get M (3) key. Online Setup Use the < (2) or > (3) key to select the desired setting. Online Setting Options: Static, DHCP, BOOTP Default Setting: DHCP Setup Confirm the setting by pressing the Set key (1).
The Menu Ethernet speed (EthSpeed) User guide Specifies the transmission speed of the Ethernet interface. Press EthSpeed (3) key. Setting Options: Auto-Sense, 10Mbit Half, 10Mbit Full, 100Mbit Half, 100Mbit Full Default Setting: Auto-Sense Auto-Sense: The transmission speed is detected automatically. 10Mbit Half: Sets the transmission speed to 10 MBit half duplex per second. 10Mbit Full: Sets the transmission speed to 10 MBit full duplex per second.
User guide The Menu Selecting character set (CG-Tab) CG-Tab Charset Back Next 1 2 3 4 CG-Tab=Graphic * Set < > Exit 1 2 3 4 Only available for Epson LQ 2550/LQ2170 emulation. Either the Epson character set Italics or the IBM graphics character set or a DLL (download) character set, as defined before, can be activated in the code range from hex. A0 to hex. FE. Press CG-Tab (2) key. Online Setup Use the < (2) or > (3) key to select the desired setting.
The Menu User guide National character set (Country) Selects the national character set. These character sets can be used according to the selected emulation. The character sets are not necessarily available for all fonts; see also Available character sets and fonts (page 142). Country Sl.Zero Back Next 1 2 3 E-US ASCII Set < > 1 2 3 4 * Exit 4 Press Country (2) key. Online Setup Use the < (2) or > (3) key to select the desired setting.
User guide The Menu Automatic carriage return (Auto-CR) Auto-CR Auto-LF Back Next 1 2 3 Auto-CR=On Set < > 1 2 3 4 * Exit 4 Switches the automatic carriage return on or off after receiving the signal LF (lne feed). Press Auto-CR (2) key. Online Setup Use the < (2) or > (3) key to select the desired setting. Online Setting Options: Off/On Default Setting: On Setup Confirm the setting by pressing the Set key (1).
The Menu User guide Menu lock (MenLock) MenLock Language Back Next 1 2 3 4 MenLock=Menu * Set < > Exit 1 2 3 4 With MenLock = Off, all functions and settings are accessible without restriction in Online, Offline and Setup mode.
User guide The Menu Paper parameters (Paper) Selects the paper parameters Formlen (form length), FormAdj (first printing position) and Head (printhead gap, only if AGA=Off) separately for each paper source in the current menu. Non-installed and with the parameter PapOpt activated options cannot be selected. Paper AutoTear Back Next 1 2 3 4 Press Paper (2) key.
The Menu User guide 6 LPI =72 Set < > 1 2 3 * Exit 4 Use the < (2) or > (3) key to select the desired setting. Online Setup Setting Options: 6 to 144 Default Setting: 72 Sets the form length via line formats. Please note that the adjustment in Lines depends on the selected LPI. For example 8 LPI at a selected line number of 96 lines results in a formlength of 12 inches (96 lines/[8lines/inch]) = 12 inches). The selectable range is between 3 and 21 inches, i.e.
User guide The Menu First printing position (FormAdj) Sets the first print position of a form in n/72 inch, separately adjustable for each paper path. The settings made here reduce the height of the printable area. Forml FormAdj Back Next 1 2 3 4 FormAdj= 12/72"* Set < > Exit 1 2 3 4 Press FormAdj (3) key. Online Setup Use the < (2) or > (3) key to select the desired setting.
The Menu User guide View and tear position (AutoTear) The auto tear function or the auto view function can be selected as desired. When auto view is switched on, the last printed text is visible. As soon as data is received the paper moves to the “normal” print position. After printing the printer waits for the given interval to bring the paper once more to the auto view position.
User guide The Menu Line length (Width) Press Width (2) key. Width Back 1 2 Next 3 4 Width=13.6Inch * Set < > Exit 1 2 Selects the line length in inches. With the setting of 8 Inch, the printer operates like a printer with a width of only 8 inches. 3 4 Online Setup Use the < (2) or > (3) key to select the desired setting. Online Setting Options: 8 Inch, 13.2 Inch, 13.6 Inch Default Setting: 13.6 Inch Setup Confirm the setting by pressing the Set key (1).
The Menu User guide Normal characters and barcode (Barmode) Barcode Barmode Back Next 1 2 3 Unsecured Set < > 1 2 3 4 * Exit 4 Allows printing of normal characters on the left and right of the barcode. Press Barmode (3) key. Online Setup Use the < (2) or > (3) key to select the desired setting. Online Setup Setting Options: Secured/Unsecured Default Setting: Unsecured In secured mode, the space which the barcode characters require is “protected”.
User guide Vertical position after oversized barcode (BarTop) The Menu This paramater controls the vertical position of characters with standard height which follow oversized characters. This function is only effective in Genicom ANSI emulation. Press BarTop (2) key. Use the < (2) or > (3) key to select the desired setting. Setting Options: Off/On Default Setting: Off If this option is disabled (Off), then the printer advances paper 1/8 inch when exiting oversized characters.
The Menu User guide Vertical position after oversized character (LCPtop) This paramater controls the vertical position of characters with standard height which follow oversized characters. This function is only effective in Genicom ANSI emulation. Press LCPtop (3) key. Use the < (2) or > (3) key to select the desired setting. Setting Options: Off/On Default Setting: Off If this option is disabled (Off), then the printer advances paper 1/8 inch when exiting oversized characters.
User guide The Menu Setting and activating options (PapOpt) FFmode Back 1 2 PapOpt Next 3 4 Press PapOpt (3) key. Online Setup Activation of tractors (AutoTra) AutoTra Back 1 2 AutoASF Next 3 4 AutoTra=Off * Set < > Exit 1 2 3 4 For setting the optional automatic sheet feeders (ASFs) and optional tractors; see Paperway (page 5). Also regulates the activation of ASFs and/or optional tractors. This parameter only appears if at least one optional tractor is installed.
The Menu User guide Activation of automatic sheet feeder (AutoASF) This parameter only appears if an optional automatic sheet feeder is installed. This feature is only available for the option ASF-R. It regulates the activation of automatic sheet feeders when there is no more paper left in one of them. The single sheet feeders front (ASF-F) and rear (ASF-1/2, two bins) are available as options for some printer models only.
User guide The Menu Setting the right margin (RightMrg) LeftMrg RightMrg Back Next 1 2 3 4 RightMrg=136/10* Set < > Exit 1 2 3 4 The right print margin can be set to a fixed value. Press RightMrg (3) key. Online Setup Use the < (2) or > (3) key to select the desired setting. Online Setup Setting Options: 2–136/10“ Default Setting: 136/10“ The value may not fall below the LeftMrg value. Confirm the setting by pressing the Set key (1).
The Menu User guide Enable/Disable paper handling features (Paphand) FFaftLC Back 1 2 Paphand Next 3 Paphand=ON Set < > 1 92 2 3 4 * Exit 4 In the “Advanced menu” on page 95 are several possibilities to improve the paper handling of the printer even with critical paper and forms. This menu parameter enables or disables the set features in the current active menu. Press Paphand (3) key. Online Setup Use the < (2) or > (3) key to select the desired setting.
User guide The Menu Menu settings (example) 93
The Menu 94 User guide
User guide 10 Advanced menu Advanced menu The advanced menu consists of test functions and advanced settings. Test functions Various tests to check proper operation of the printer are available at any time. With these tests it is possible to check the print quality, proper operation of the printhead and the mechanics, as well as efficient data transmission from the computer to the printer. The extended menu contains three test functions (ASCII 80, ASCII 136, H-Dump).
Advanced menu User guide Printer self-test (Rolling ASCII) Testmode Initializing ... 1 2 3 4 ASCII80 ASCII136 Back Next 1 2 Adjust Menu 1 2 3 4 Paperway Char 3 4 To check operational readiness, your printer contains a self-test routine which allows testing of the printer configuration, the print quality and correct operation of your printer. Online Before performing a self-test, your printer must be switched off. Ensure that paper is inserted.
User guide Advanced menu Example of an ASCII test printout If you selected a proportional font (PS font) , the printed length of the lines varies. This test can also be used to determine and set the optimal printhead gap (see the section Setting the print head gap (page 45). Exiting Rolling ASCII test mode The self-Rolling ASCII test mode test mode can only be terminated by switching off your printer. For this operation the printer must be Offline.
Advanced menu User guide Interface test (Hex-Dump) With the interface test (Hex-Dump/H-Dump) you can test data transmission from the computer to the printer. During this test, the data from the computer is printed out in two columns. The text in the left column is printed in hexadecimal format and in the right column in ASCII format. Printout in Hex-Dump Put the printer into advanced menu mode by pressing the key Online while switching on the printer.
User guide Terminating Hex-Dump Advanced menu Hex-Dump mode can only be terminated by switching off the printer. If you want to stop the Hex-Dump printout before switching off the printer, press the key Online and then the key LF/FF (4) once.
Advanced menu Advanced settings User guide In the advanced menu, there are other settings available besides the test functions. ` With the function PMS you have the possibility of activating the automatic paper motion sensor (PMS) in case of a paper jam. ` With the functon Forml you can adjust the form length. ` The function AGA switches the automatic printhead gap function on or off.
User guide Advanced menu H-Dump Back W PMS Interface test and activating the paper motion sensor Next W Forml AGA Back Next Setting default form length and the Automatic Gap Adjustment for the print head W Paphand CX-bid Back Next Settings to facilitate handling paper of poor quality and the parallel interface W Wrap Sound Back Next W Single Pap.
Advanced menu User guide Enter advanced menu mode by pressing the Online key while switching on the printer. Testmode Initializing ... 1 2 3 4 Online Setup Automatic paper motion sensor (PMS) ASCII80 ASCII136 Back Next 1 2 H-Dump Back 1 2 PMS=Low Set < 1 2 3 4 You can use this function to activate or deactivate the paper motion detection feature. When it is active, printing and paper movements stop in case of a paper jam and an error message is output in the display.
User guide Advanced menu Form length (Forml) Formlen AGA Back Next 1 2 3 4 Formlen=12" * Set < > Exit 1 2 3 4 The Formlen function allows you to set the basic form length to meet your requirements. 11 inches are usual in the USA, as opposed to 12 inches in Europe. Select the Forml menu (2).
Advanced menu User guide Paper handling (Paphand) The Paphand group of menus improves the possibilities for the troublefree printing of paper with properties likely to cause problems (perforations etc.) or paper of poor finish. Put the printer into Test mode by pressing the key Online while switching on the printer. The display shows ASCII80 ASCII136. Change to the parameter group Formlen AGA by pressing the key Next three times.
User guide Advanced menu Paper width (Pagewid) Head up Pagewid Back Next 1 2 3 4 Pagewid=136/10"* Set < > Exit 1 2 3 4 This parameter determines the actual paper width. Select the Pagewid menu (3) Online Setup Online Setup Setting options: From 20 to 136 in 1/10 inch steps Default setting: 136/10 inch (136 characters at 10 characters/inch) If Head up = On, the printhead moves to the calculated centre of the paper during the time the paper is moving in the protected zone.
Advanced menu User guide Right-hand area (Rightzo) Leftzon Rightzo Back Next 1 2 3 4 Rightzo=Off * Set < > Exit 1 2 3 4 If the parameter is On, the print head travels from the right-hand perforation area towards the centre of the paper while the paper is moving. The Pagewid option must be correctly set in this case, see Paper width (Pagewid) (page 105). Select the Rightzo menu (3).
User guide Advanced menu Bidirectional parallel interface (CX-bid) Paphand CX-bid Back Next 1 2 3 CX-bid=On Set < > 1 2 3 4 * Exit 4 Select the CX-bid menu (3). Online Setup Online Setup Setting options: On/Off Default setting: On CX-bid = ON sets the parallel interface of the printer to bidirectional mode (IEEE 1284, Nibble mode), e.g. for Windows Plug & Play. CX-bid = OFF sets the interface to compatibility mode in order to ensure reliable operation with special external boxes.
Advanced menu User guide Beep at paper end (Sound) Wrap Back 1 2 Sound Next 3 Sound=On Set < > 1 2 3 4 * Exit 4 Select the Sound menu (3). Online Setup Online Setup Setting options: On/Off Default setting: On When Sound = On, a beep is generated every second to notify that paper is empty. Confirm the setting by pressing the Set (1) key. Change to the next parameter group with the Next key (4).
User guide Advanced menu Settings for paper with dark back (Pap.back) Select the Pap.back (3) menu. Pap.back=normal* Set < > Exit 1 2 3 4 Online Setting options: normal/dark Default setting: normal Pap.back = normal is the standard for normal paper. Setup Pap.back = dark can be set to process paper with a grey back. Paper with a completely black back side cannot be used if the ink is carbon-based. However, the printer can handle anilinebased black paper (undefined colors).
Advanced menu User guide Power save mode (Sleepmod) SleepMod Next Back If the parameter Sleepmod is activated, the printer switches to energy-saving mode after 10 minutes of inactivity (<20 W). Select the Sleepmod (3) menu. Online Setup SleepMod=On * Set < > Exit 1 2 3 4 Online Setup Automatic paper width detection (APW) APW Back 1 2 APW=On Set < 1 2 Setting options: On/Off Default setting: On Confirm the setting by pressing the Set (1) key.
User guide Advanced menu When you submit a print job which exceeds the paper width, the following message appears in the display: Paperwidth Error Press Online 1 2 4 3 Online Setup The print job is stopped at the measured paper-end position after printing the first line. You can now either cancel the print job or load suitable paper. In the latter case, the printer will resume the print job upon pressing the Online key.
Advanced menu Serial number (SerialN) User guide With the SerialN function you have the possibility to change the 10 digit serial number of the printer. The number can be written with any ASCII character between hex 20 and hex 7E. Select the SerialN (2) menu. Setting options: 10 digits of all ASCII characters (hex 20 to 7E) Default setting: factory set To change a digit select one character with the > or < key and press the Set (1) key. Press < or > key to decrement or increment the selected character.
User guide Advanced menu Graphic print speed (GrSpeed) This parameter allows improved graphic speed independently to the driver. It affects only the print speed of graphic printouts at 180 x 180 dpi. Select the GrSpeed (2) menu. GrSpeed GrFreq Setting options: Normal/High Default setting: High GrSpeed=High Normal means 180 dpi normal print speed (full space) and High means 180 dpi double speed (half space). Confirm the setting by pressing the Set (1) key.
Advanced menu User guide Ignore characters (Ignore) Ignore Rück 1 2 IgnorChr Vor 3 Ignore=Off Set < > 1 2 3 4 * Exit 4 Select the Ignore (2) menu. Online Setup Online 1 2 IgnorChr Next 3 4 IgnorChr=0 * Set < > Exit 1 114 2 3 4 Setting options: On/Off Default setting: Off Confirm the setting by pressing the Set (1) key. Setup Ignore character (IgnorChr) Ignore Back With this function set to On the printer ignores the character defined in IgnorChr.
User guide Advanced menu Activate PJL language (Jobcntl) Select the Jobcntl (2) menu. Jobcntl Back 1 2 Next 3 4 Jobcntl=Off * Set < > Exit 1 2 This parameter activates the printer language PJL (Printer Job Language). Mandatory prerequisite therefore is that a TallyComm III Ethernet (or compatible) interface is installed. 3 4 Online Setup Online Setup Setting options: Default setting: Off/On Off On activates the PJL printer language (see PJL commands (page 160).
User guide 11 Troubleshooting Troubleshooting Many of the faults and problems which may occur while using the printer are minor problems which you can solve yourself. The following chapter should help you to distinguish between a simple operating error and a major malfunction. This chapter provides information on the rectification of faults without the assistance of specially trained personnel. Follow the advice and tips in this chapter if your printer is not working correctly.
Troubleshooting User guide General print problems Problem Corrective action The display remains dark The printer is switched on, but nothing happens (nothing is displayed, no noise). Switch off the printer and proceed as follows: 1 Check that the power plug is correctly connected to the socket on the printer. 2 Check that the power plug is seated properly in the wall socket. 3 Switch on the printer again.
User guide Troubleshooting Problem Corrective action Problems with the paper feed The paper is not fed in 1 Check that the display shows the correct paperway, if necessary select the correct paperway with the key Park. If you wish to use optional paper types, make sure they are correctly installed. 2 Make sure that the paper guide is correctly adjusted at the side. When having torn off the fanfold paper the fanfold paper moves to the park position.
Troubleshooting User guide Problem Corrective action Prints not or intermittent not with the internal Ethernet interface (ETH-INT) 1 Check if a proper interface cable is used: Cat.5e, 100 MHz 2 Check if the connected switch or hub is set like the printers interface e.g. Switch Printer 100 MHz, Full duplex 100/Full or Autosense Autosensing 3 Refer to the printers menu. In the printout of the menu settings the actual connection link status is reported.
User guide Troubleshooting Problems with the print quality Problem Corrective action Print is too pale 1 The ribbon is used up or the ribbon cassette is not correctly fitted. Refer to the section Changing the ribbon cassette, (page 17). 2 The printhead to platen gap is not correctly set, refer to the section Setting the print head gap, (page 45). 3 For printers with the AGA = ON: Enter a correction value <0. See the section Setting the print head gap, (page 45).
Troubleshooting User guide Error messages via the display Message Eject Error Possible cause Corrective action The printer cannot eject the paper or cannot place the paper in the park position. Check the following: ` Whether the paper path is blocked by a foreign object. ` Whether the paper is damaged. ` Whether the upper friction is down and clicked into place. ` Whether the printhead gap is too small; see section Setting the print head gap, (page 45).
User guide Message Paper Jam Cover open Hardware Alarm Troubleshooting Possible cause Corrective action Paper jam. ` Eliminate the paper jam detected by the paper motion sensor. For the procedure, see Paper jam, (page 119). Top cover is open. ` Close the top cover. Internal hardware error. ` Try switching off and on. ` Check if changes to options have been previously carried out. ` Note down the display message. Contact your dealer.
Troubleshooting Message Overrun Error User guide Possible cause Corrective action Received data which has not yet been printed is overwritten with new data. ` If an optional serial interface is installed: Check that the correct busy protocol (e.g. XON XOFF) is set in the menu Serial interface, protocol, see Protocol (Protocol), (page 71). ` Check the interface cable, see section Connecting the printer, (page 9) and Interfaces, (page 167).
User guide Message Troubleshooting Possible cause Corrective action Paper moved too far to the right. ` Remove all paper from the printer, align paper correctly on the left side. Preprinted black area on the left side of the paper Paper width sensor defect. ` Use different paper. ` Disable the APW sensor, see Automatic paper width detection (APW), (page 110). If you cannot remove the error, please contact your technical service.
Troubleshooting User guide Additional display messages These are not error messages, they give operating instructions and information from the printer to the user. Message Possible cause Corrective action — ` To proceed press any key. Loading Default The factory-set parameters are loaded and are written into all menus. ` No action required. Only available in Epson Mode Functions which have no meaning in this emulation have been selected.
User guide 12 Care and maintenance Care and maintenance The printer is designed to operate with minimal maintenance. It is advisable to clean the inside of the printer from time to time with a vacuum cleaner. STOP Before cleaning, turn off the printer, wait 5 to 10 seconds and disconnect the power cable. STOP Do not oil or grease the printer, especially the sliderails and shafts. Replacing the fuse The printer is provided with a line fuse accessible from the exterior.
Care and maintenance Cleaning the housing User guide Clean the printer housing with mild detergent (use a dishwashing agent, if necessary, or a plastic cleaning agent) and a soft lint-free cloth. Do not use abrasive cleaners. Never use solvents. Cleaning the interior Remove paper and dust with a soft brush. Check that any paper has been removed from the tractors. For optimal function of the print head the interior of the printer has to be as dust free as possible.
User guide Care and maintenance Cleaning the platen Switch off the printer and open the upper cover after 4 to 5 seconds. Remove dust and possible ribbon and ink remains carefully from the platen. STOP Ribbon Avoid touching parts and components in the printer interior. Check whether the ribbon is worn or damaged. The ribbon must be replaced if it is frayed, see Changing the ribbon cassette, (page 17) and Error messages via the display, (page 122).
Care and maintenance User guide Cleaning the upper friction Clean the rollers of the upper friction as necessary with a mild cleaning agent and a soft, lintfree cloth. Carriage shafts 130 STOP Carriage shafts must not be oiled or greased; otherwise damage will occur on the printer.
User guide A Specifications Specifications Printer specifications T2365 Printer system T2380 T2365MC Serial impact matrix printer Printhead with 24 needles, ∅ 0.25 mm bidirectional printing Print speed and character matrices HSQ (High Speed Quality) DPQ (Data Print Quality) CPQ (Copy Print Quality) NLQ (Near Letter Quality) 700 cps / 10,0 cpi, 12 x 10 800 cps / 10,0 cpi, 12 x 10 640 cps / 10.0 cpi, 12 x 10 840 cps / 12.0 cpi, 12 x 08 1000 cps / 12.0 cpi, 12 x 08 800 cps / 12.
Specifications LQ (Letter Quality) User guide T2365 T2380 T2365MC 100 cps / 10,0 cpi, 24 x 36 111 cps / 10,0 cpi, 24 x 36 90 cps / 10.0 cpi, 24 x 36 120 cps / 12,0 cpi, 24 x 30 133 cps / 12,0 cpi, 24 x 30 110 cps / 12.0 cpi, 24 x 30 150 cps / 15,0 cpi, 16 x 24* 167 cps / 15,0 cpi, 16 x 24* 133 cps / 15.0 cpi, 16 x 24* 150 cps / 15,0 cpi, 24 x 18 167 cps / 15,0 cpi, 24 x 18 133 cps / 15.0 cpi, 24 x 18 170 cps / 17,1 cpi, 24 x 18 190 cps / 17,1 cpi, 24 x 18 150 cps / 17.
User guide Specifications T2365 T2380 T2365MC Workload 48 400 pages/month 50 000 pages/month 48 400 pages/month Throughput (ECMA 132) 610 pages/hour, 10.2 pages/min 680 pages/hour, 11.33 pages/min 595 pages/hour, 9.
Specifications User guide T2365 Environmental conditions Operation Temperature +10° to +35°C Rel. humidity 15 to 75% Climate IEC/EN 60721-3-3, class 3K2 Storage Temperature -5° to +45°C Rel. humidity 5 to 95% Climate IEC/EN 60721-3-1, class 1K3 Transport Temperature -20° to +60°C Rel.
User guide Specifications Interface specifications Parallel interface bidirectional Type of data transmission 8-bit parallel interface (Centronics compatible) IEEE-1284; Nibble mode Transmission rate Max. 30 KHz Signal status Low: 0.0 V to +0.4 V High: +2.4 V to +5.0 V Connection cable Material: AWG 28 at least Length: up to 2.0 m Twisted-pair cable with double-shield, acc.
Specifications User guide Paper specifications Continuous paper Single part forms Tractor 1 Weight 60 to 120 g/m2 Width 76 to 420 mm Form length 76 to 559 mm Continuous paper Multi part forms Tractor 1 (to be tested individually) Copies T2365 1 + 6 max. T2380 1 + 5 max. T2365MC 1 + 8 max.
User guide B Character sets Character sets This chapter shows the MTPL character sets and contains a list of all available character sets which can be selected via control panel or by escape sequences. Note that MTPL sequences are available in all emulation modes. The following example shows you how to find the hexadecimal value for a character from the symbol set tables. hex dec 0 1 2 3 0 1 2 NUL 3 4 SP 0 16 32 48 64 1 17 33 49 65 2 18 34 50 66 3 19 35 51 67 ASCII ,,B“ = hex.
Character sets User guide MTPL standard character set hex dec 0 0 1 NUL 0 3 4 5 6 7 8 9 A B C D E F SP 16 32 48 64 80 96 112 128 144 160 176 192 208 224 240 17 33 49 65 81 97 113 129 145 161 177 193 209 225 241 18 34 50 66 82 98 114 130 146 162 178 194 210 226 242 35 51 67 83 99 115 131 147 163 179 195 211 227 243 148 164 180 196 212 228 244 DC1 1 1 2 STX 3 ETX 2 3 DC3 19 IND 4 4 5 ENQ 6 ACK 7 BEL 8 BS
User guide Character sets MTPL, international substitution characters dec 35 36 64 91 92 93 94 96 123 124 125 126 hex 23 24 40 5B 5C 5D 5E 60 7B 7C 7D 7E US ASCII UK ASCII Swedish German Portuguese French Italian Spanish Norwegian 139
Character sets User guide OCR-A character set hex dec 0 0 1 NUL 0 3 4 5 6 7 SP 16 32 48 64 80 96 112 17 33 49 65 81 97 113 18 34 50 66 82 98 114 19 35 51 67 83 99 115 20 36 52 68 84 100 116 21 37 53 69 85 101 117 22 38 54 70 86 102 118 23 39 55 71 87 103 119 24 40 56 72 88 104 120 25 41 57 73 89 105 121 26 42 58 74 90 106 122 27 43 59 75 91 107 123 28 44 60 76 92 108 124 29 45 61 77 93 109 125 30 4
User guide Character sets OCR-B character set hex dec 0 0 1 NUL 0 2 3 4 5 6 7 SP 16 32 48 64 80 96 112 17 33 49 65 81 97 113 18 34 50 66 82 98 114 19 35 51 67 83 99 115 20 36 52 68 84 100 116 21 37 53 69 85 101 117 22 38 54 70 86 102 118 23 39 55 71 87 103 119 24 40 56 72 88 104 120 25 41 57 73 89 105 121 26 42 58 74 90 106 122 27 43 59 75 91 107 123 28 44 60 76 92 108 124 29 45 61 77 93 109 125 30
Character sets User guide Available character sets and fonts ID for ESC R/ESC ( Draft Draft Copy Roman Sans Serif Courier (incl. Courier IBM) OCR-B OCR-A Prestige Script Orator Gothic Souvenir The following list includes all the character sets you can select from the control panel or via ESC sequences and specifies the fonts in which they are available. (greyed-out fields: ANSI 15 cpi generator available.
Draft Draft Copy Roman Sans Serif Courier (incl.
Draft Draft Copy Roman Sans Serif Courier (incl.
User guide C Emulations Emulations General When a printer understands the control set written for another printer type, it is said to emulate the other printer. Your printer emulates, i.e. “understands” the Epson LQ-2550 in its standard version. Escape sequences Escape sequences or control codes tell the printer that the following transmitted code is a printer command and not a printable character. They allow the selection of printer functions or the changing of printer parameters from the computer.
Emulations What are escape sequences? User guide An escape sequence consists of an ESCape control character (ESC = decimal 27 or hexadecimal 1B) followed by one or more characters, which represent commands to the printer. Please note that this escape character has nothing to do with the ESC key on your computer keyboard. For example, the control character ESC followed by the character “4” tells your printer to print the subsequent text in italics.
User guide How are escape sequences used? Emulations Escape sequences are transmitted to the printer by your computer software via the printer driver. Experienced users and programmers can also control the printer directly via control sequences, however before you start working with escape sequences and control codes, we recommend that you study the computer software manual. To enter control codes the Ctrl key and an ASCII character must be pressed simultaneously.
Emulations User guide List of available control codes The following table shows sequences marked by a 3 if they are available in the various emulations. The MTPL sequences can be used within all emulation modes. The corresponding sequences are marked by a ]. If you want to know more about control codes, we recommend our Programmer’s Application Manual on this CD-ROM.
User guide MTPL IBM XL24 Emulations IBM AGM Epson Epson Code LQ-2550 LQ-2170 Function (/ Character set ISO 8859-15 (< Character set Cro ASCII (c Defining the page format (v Relative vertical printing position (t Assigning a character table (m Character set BRASCII (n Character set Abicomp (p Windows character set 1250 (Latin2) (q Windows character set 1251 (Cyrillic) (r Windows character set 1252 (Latin1) (t Windows character
Emulations MTPL 150 IBM XL24 User guide IBM AGM Epson Epson Code LQ-2550 LQ-2170 Function *MI>F Assign character set G2 - Underlining ON/OFF / Select vertical tab channels . Printing raster graphics : Condensed printing 12 cpi ON :<0> Copy ROM character set < Unidirectional printing for 1 line = Set bit 8 = 0 =...
User guide MTPL IBM XL24 Emulations IBM AGM Epson Epson Code LQ-2550 LQ-2170 Function [?~ Change emulation [@ ... Set double height [\ ...
Emulations MTPL 152 IBM XL24 User guide IBM AGM Epson Epson Code LQ-2550 LQ-2170 Function [18m Font 8 Default: HQ OCRB [19m Font 9 Default: HQ OCRA [1 g Clear vertical tab at current position [ 1 SP k Printout in Royal Mail customer barcode [1 SP L Set vertical spacing to 4 lpi [1 SP p Initiate US Postnet Barcode [1 SP X Print quality medium or HQ [1w Set 6 cpi [1y Print quality HS [1z Subscript ON [21{ ASF-1: Select feeder
User guide MTPL IBM XL24 Emulations IBM AGM Epson Epson Code LQ-2550 LQ-2170 Function [4y Selecting NLQ or HS printing quality at 10 cpi [4z Line density 8 lpi (= line spacing 1/8 inch) [5{ Select fanfold paper mode tractor 1 [6{ Select fanfold paper mode tractor 2 [50m Proportional font OFF [50{ Page at print position [51{ Page at tear off position (perforation) [52{ Page at view position [53m Overlining ON [54{ Cut at current line
Emulations MTPL 154 IBM XL24 User guide IBM AGM Epson Epson Code LQ-2550 LQ-2170 Function [j Position paper back 1/180" [ f Set absolute horizontal and vertical position [+w Interface holding time n = 1 - 30 s [+x Head position horizontal in n/720", also paper load pos. [+y Printhead gap n = (0 - 100) [+z Auto. or man. printhead gap adjustment [SP q Load menu [...+v Paper handling options [...
User guide MTPL IBM XL24 Emulations IBM AGM Epson Epson Code LQ-2550 LQ-2170 Function 0 Set line feed to 1/8 inch 1 Set line feed to 7/72 inch 2 Set line feed to 1/6 inch 2 Set line feed to n/72 inch 3 Set line feed to n/180 inch 3>n> Set line feed to n/216 inch 4 Italics ON 4 Set beginning of form 5 Italics OFF 5 Autom. line feed ON/OFF 6 Print ASCII codes dec. 129 to dec.
Emulations MTPL 156 IBM XL24 User guide IBM AGM Epson Epson Code LQ-2550 LQ-2170 Function R Print page F Bold OFF g Set character pitch to 15 cpi G Set double stroke H Reset double stroke H Set horizontal tab at current printhead position I n = 0, 8: Draft; n = 4, 12, 20: Draft DLL/n = 0, 8: HS; n = 4, 12, 20: HS DLL j Single line feed back n/180 inch j Set printer to Off Line J Single line feed n/180 inch J
User guide MTPL IBM XL24 Emulations IBM AGM Epson Epson Code LQ-2550 LQ-2170 Function W Continuous double width ON/OFF w Double height print ON/OFF x Set print quality (PQ) x<0> sets Draft or HS x<1> sets LQ or HQ X Font selection according to pitch and points X Set left and right margin Y Set graphics print to 120 dpi Z Set graphics print to 240 dpi +F Assign character set G3 | Character gene
Emulations User guide Genicom ANSI Emulation 158 Code Function ACK Acknowledge BEL Bell BS Back Space CR Carriage Return CSI Control String Introducer, ESC [ DC1 Select printer (Data Control 1) DC3 Deselect printer (Data Control 3) DEL Delete ENQ Enquiry ESC Escape ESC \ or ST String Terminator ESC c Reset to Initial State (RIS) ESC D or IND Index ESC E or NEL Next line ESC H or HTS Horizontal Tab Setting ESC J or VTS Vertical Tab Setting ESC K or PLD Partial Line Down
User guide Emulations Code Function ESC [ p1 ’ Horizontal Position Absolute (HPA) ESC [ p1 a Horizontal Position Relative (HPR) ESC [ p1 d Vertical Position Absolute (VPA) ESC [ p1 j Horizontal Position Backward (HPB) ESC [ p1 k Vertical Position Backward (VPB) ESC [ p1 q Select Graphics Mode/Density (GENGRM) ESC [ p1 t Special Print Mode (Oversize/Expanded/Bar code Mode – GENSPM) ESC [ p1; p2 f Horizontal and Vertical Position Absolute (HVP) ESC [ p1 e Vertical Position Relative (VPR)
Emulations PJL commands User guide The following PJL commands can be used either with the internal Ethernet interface or with a TallyCom III interface (or compatible). This functionality may be activated via the parameter Jobcntl in the Advanced Menu.
User guide Emulations Barcode Even the standard version of your printer has the possibility of using up to 23 different barcode types. Barcode mode can be accessed within every emulation. The user can decide whether barcode is activated permanently or activated depending on the situation by means of an escape sequence.
Emulations US Postnet barcode User guide Postnet is a special US-American type of barcode. It is printed in character size. Numeric values from 0 to 9 are printable. After activating this barcode type, numeric characters from 0 (hex. 30) to 9 (hex. 39) are interpreted as barcode figures. All other characters terminate the Barcode mode. Exception: the TAB function (hex. 09) is allowed within Barcode mode. The Postnet sequence is accessible in every emulation.
User guide KIX barcode Emulations The KIX barcode prints numeric values from 0 to 9 and alphanumeric values from A to Z as barcode characters. After activating this barcode type, numeric characters from 0 (hex. 30) to 9 (hex. 39) and alphanumeric values from A (hex. 41) to Z (hex. 5A) are interpreted as barcode figures. Lower cases from a (hex. 61) to z (hex. 7a) are automatically converted to capital characters. Control characters from hex. 0 (dec. 0) to hex.1F (dec. 31) terminates this barcode mode.
Emulations User guide Large character printing Certain professional applications may require unusually large character sizes. Therefore your printer has the possibility of scaling standard size characters up to factor 99 by means of control sequences (LCP1). The Header sequence defines the parameters (e.g. height) once. This definition remains until the printer is switched off. The printable LCP* information is transmitted in an LCP “bracket” (SI).
User guide List of additional control codes Emulations You can use both the ESC sequences and the control codes.
User guide D Interfaces Interfaces Your printer offers by default the possibility of operating either via a parallel, an Ethernet or via an optional serial interface. This chapter informs you about the parallel Centronics compatible interface, the Ethernet interface and the optional serial interface and describes the communication between your computer and the printer. The parallel, the internal ethernet and the optional serial interface are linked to form a so-called shared interface.
Interfaces Parallel interface User guide The bidirectional parallel interface offers the so called “nibble” mode of the IEEE1284 interface norm. This enables installation in accordance with Windows “Plug & Play”. The standard parallel interface is able to transfer data at a speed of max. 30,000 bytes per second. When the receiving buffer is full, the data input is blocked until the data buffer is empty. This guarantees data transmission in blocks of 1 KB. Connector assignment Connector no.
User guide Interfaces Ethernet interface The Ethernet interface affords the printer to connect to local area networks. It's attributes are: Hardware Supported operating systems Supported protocols Designation of IP address Configuration ` LAN/Ethernet: RJ45, Ethernet 100BaseTX with 100 Mbps (IEEE802.3u), 10Base-T with 10 Mbps (IEEE802.
Interfaces User guide Physical printer port in Ethernet with TCP/IP When using your printer in a local network with Ethernet connections and the TCP/IP protocol, you have to assign several address informations. STOP Address information for the Ethernet port can only be made available by your network administrator, who has the necessary rights to install printers on the network and/or make any changes. ` The assumed address space corresponds to the TCP/IP adress, class C, 192.168.1.xxx.
User guide Optional serial interface V.24/RS232C Interfaces Your printer’s serial interface supports the RS232C specification. The signals are received and transmitted by a 9 pin connector. Basically 3 lines are already enough for exchanging information between computer and printer (one receive line, one send line, one line for common grounding). Type RS232C interface Synchronization Asynchronous Transmission rate 600 Baud to 19.200 Baud Signal status OFF (log.1) –3 V to –15 V ON (log.
Interfaces Interface cable (serial interface) User guide The cables used must be shielded. The cable shield must be connected to the connector shield on both ends. PC/AT (9-pin) Printer (9-pin) RxD 2 3 TxD TxD 3 2 RxD CTS 8 4 DTR/RDY SG 5 5 SG DSR 6 DTR 4 PC/AT (25-pin) Printer (9-pin) FG 1 FG TxD 2 2 RxD RxD 3 3 TxD CTS 8 4 DTR/RDY SG 5 5 SG DSR 6 DTR 4 It depends on the menu setting whether DTR or RDY is active at pin 4.
User guide Interfaces Protocols Memory mode XON/XOFF The received characters are stored in a FIFO buffer (first in/first out). The characters are processed in this buffer. The buffer capacity can be adjusted from 0 to 128 Kb. If the buffer is full, the interface signals NOT READY (signal acknowledgement: Level 1, -12 V) and XOFF (hex. 13, dec. 19). This results in stopping the data transmission. When the FIFO buffer is empty again, the interface signals READY (level 0, +12 V) and XON (hex. 11, dec. 17).
Interfaces ENQ/STX protocol User guide In addition to this XON/XOFF message, the possibility exists of requesting a status byte from the printer using the ENQ code (hex. 05, dec. 5). The STX code (hex 02, dec. 2) is used to clear any error messages (parity error, buffer overflow).
User guide E Options and accessories Options and accessories Options The following options can be ordered for your printer. Tractor 2, front The push tractor is suitable for fanfold paper. You can use paper formats with a width in the range from 76 to 406 mm; you can set any intermediate format. Part no.: 061052 Autocut facility An additional module for automatic cutting (cannot be used in conjunction with the automatic cut sheet feeder [ASF-R]). Part no.
Options and accessories Interface modules Optional firmware 176 User guide The following interface modules are available. Name Part no.
User guide Options and accessories Accessories Ribbon cassettes Programming manuals Ribbon cassettes are available in the following versions. Name Part no. Ribbon cassette, black 062471 The following programming manuals are available. You can download the manuals from our internet page. Name Part no.
User guide Index Index Symbols Line wrap 107 Paper handling 104 Paper width 105 Power save mode 110 Right-hand area 106 Serial number 112 Setting for printing copy paper 109 Settings for paper with dark back 109 $$ procedure 146 Numerics 2T model 49 loading paper into the rear tractor 50 paper guiding 52 Rear tractor paper path 49 selecting the rear tractor 52 AED 111 AGA 103 A Access to menu mode 55 Accessories 175, 177 Programming manuals 177 Ribbon cassettes 177 Activate PJL langugage 115 Activati
Index Available barcodes 161 KIX 163 LC printing 164 Royal Mail Customer 162 US Postnet 162 USPS Intellitent Mail barcode 163 User guide Housing 128 Interior 128 Platen 129 Printer 128 Upper friction 129, 130 Cleaning the printer 128 Barmode 86 Connecting the printer 9 BarTop 87 Control codes 146, 148 Baud 67 Beep at paper end (Sound) 108 Control panel 31 Programming via 55 Bidir 66 Country 78 Bidirectional parallel interface (CX-bid) 107 CPI 64 Bidirectional printing (Bidir) 66 CX-bid 107 Blo
User guide Index EthSpeed 76 IBM character set (CharSet) 77 ETX/ACK 174 IgnorChr 114 Ignore 114 F FFaftLC 91 FFmode 88 Firmware Loading 29 Troubleshooting 29 First printing position (FormAdj) 83 Font 63 Form feed mode (FFmode) 88 Form length (Forml) 81 Form lenth (Forml) 103 Form settings 28 FormAdj 83 Format 68 Forml 81, 103 Further settings (Special) 69 Fuse 127 Replacing 127 G Gateway 74 General print problems 118 Genicom ANSI Emulation 158 Graphic Print Speed 113 Ignore character 114 Ignore char
Index LC printing 164 LCPtop 88 Left-hand area 105 LeftMrg 90 Leftzon 105 Line length 85 Line wrap (Wrap) 107 Loading menu configurations (Menu) 61 Loading optional firmware 29 Loading paper 39 Loading paper into the rear tractor 50 Local copy (screen print) from a Coax or Coax/IPDS 91 LPI 64 M Maintenance 127 Replacing the fuse 127 Ribbon 129 MenLock 80 Menu 55, 61 Advanced 95 Calling up 55 Enabling access to menu mode 55 Handling 57 Save settings 57 Selecting the LC display language 58 Terminating Setup
User guide Signal feedback 70 Signal processing 71 Skipping perforation 65 Slashed zero 78 Tear position 84 Transparence 70 Vertical position after oversized barcode 87 Vertical position after oversized character 88 View position 84 Menu settings Example 93 Menu structure 60 Messages in the LC display 35 MTPL sequences 146 MTPL standard character set 138 MTPL, international substitution characters 139 Index Paper 81 loading 39 Moving to the tear position 43 Removing 44 Paper guiding bracket 52 Paper handli
Index Unpacking 7 User guide Ribbon cassettes 177 Printer drivers 23 Right-hand area 106 Printer in tractor mode 4 RightMrg 91 Printer pedestal 175 Rightzo 106 Printer self-test (Rolling ASCII) 96 Robust XON/XOFF 173 Printer settings Changing 28 Rolling ASCII 96 Royal Mail Customer barcode 162 Printhead gap adjustment, automatic 103 Printhead gap manually (Head) 83 S Printing out menu configurations (Print) 61 Save menu settings 57 Problems with the print quality 121 Selecting character den
User guide Index Setting the print head gap 45 Transparence (Handthr) 70 Setting the right margin 91 Troubleshooting 117 Additional display messages 126 Error messages via the display 122 General print problems 118 Problems with the print quality 121 Setting the tear position 46 Settings 45 Advanced 100 Character density 48 First printing line 47 Font 48 Print head gap 45 Tear position 46 U Unpacking the printer 7 Settings for interfaces (I/O) 67 Upper friction Cleaning 130 Settings for paper with
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