Use and Care Manual

tips & tricks ∙ 9
tips & Tricks
troubleshooting
While Dash products are durable, you may encounter one or more of the problems listed below. If the
issue is either not solved by the solutions recommended below or not included on this page, please
contact our Customer Support Team at 1-800-898-6970 or [e-mail].
1. The Control Lamp keeps turning off, is this normal?
Yes. If the Control Lamp goes off, this is not an error. The Temourature Probe is functioning.
2. There is some noise when the appliance is cooking. Is this normal?
Yes. If there is some noise, this is not an error. The noise comes from the heating element
and Cooking Surface.
3. How do I know when the Deluxe Skillet is heated and ready to use?
When the Skillet is ready, the Control Lamp lights up and this means you are ready
to get cooking!
4. The Control Lamp will not turn on and the Cooking Surface is failing to heat.
• Ensure that the power cord is plugged into an outlet.
• Check to make sure that the power outlet is operating correctly.
• Determine if a power failure has occurred in your home, apartment, or building.