Service Manual

AlarmView™ System User’s Guide
{insert part #} Page 45
If you are unable to resolve system problems using the above guides,
contact Data Critical Corp. Technical Support for assistance.
Getting System Information
When speaking to a Data Critical Corp. representative, it may be
necessary to access transmitter system information to troubleshoot
problems. To obtain this information:
1. Turn on Programmer.
2. From SysMgr tap Start Button and tap Install Program.
Install program password screen will be displayed.
3. Enter password and tap OK. Alarms screen is displayed.
4. Tap right scroll button to make the SYS INF tab visible.
5. Tap SYS INF tab.
6. Turn transmitter on.
7. Aim infrared port on programmer directly at infrared port on
front of transmitter and tap CHECK button.
8. When retrieval of transmitter data is successful, programmer
will display “Transmitter Data Loaded” status message.
{Insert sys inf screen with loaded data in fields}
System Information Screen
Determining Programmer Software Version