RP90 Plus E Card Printer and RL90 Card Laminator: User Guide June 2008 Part Number 570024-002 Rev B
Please note and heed the WARNING and CAUTION labels that have been placed on the equipment for your safety. Please do not attempt to operate or repair this equipment without adequate training. See “Safety” on page vi for the basic safety tips to ensure safe operation and maintenance of this equipment. Regulatory compliance These Datacard Group products conform to regulatory requirements as specified in North America, Europe, and Asia. See ““Regulatory compliance” on page 82 for more information.
Contents Liability statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Safe environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Safe human interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi vi vi vi 1 Introduction ......................................... 1 About this manual . . . . . . . . . . . . . . . . . . . . . . .
Printer Setting tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Retransfer tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Bend Remedy tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Media Setting tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Property tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Printer Select tab . . . . . . . . . . . . . . . . . . . . . . .
Retransfer film . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Laminator material . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Cards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Card size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Card material . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Cleaning supplies . . . . . . . . . . . . . . . . . .
Liability statement Liability statement This Datacard® product has been built to the high standards of DataCard Corporation Corporation (doing business as Datacard Group). Please note and heed the WARNING and CAUTION labels that have been placed on the equipment for your safety. PLEASE DO NOT ATTEMPT TO OPERATE OR REPAIR THIS EQUIPMENT WITHOUT ADEQUATE TRAINING. ANY USE, OPERATION OR REPAIR IN CONTRAVENTION OF THIS DOCUMENT IS AT YOUR OWN RISK.
Introduction 1 About this manual This manual provides detailed information about the Datacard® RP90 Plus E card printer and the optional Datacard® RL90 card laminator. The first section provides operators with basic information about the printer and laminator including drawings and parts identification. The second section provides the information needed to use the printer, and the third section talks about viewing and changing printer settings including printing preferences and setting properties.
About the Printer About the Printer The Datacard® RP90 Plus E card printer uses retransfer printing technology to produce high-quality, edge-to-edge printing on one or both sides of a variety of PVC and non-PVC card surfaces, including contact and contactless smart cards. The retransfer printing process uses two ribbon types –a color ink ribbon and a retransfer film. The ink ribbon is available in YMCK (Yellow, Magenta, Cyan, and Black) or YMCKK format.
About the Printer The inside of the printer Retransfer film cartridge Holds the retransfer film. Film cartridge eject button Press to release and remove the retransfer film cartridge. Ink ribbon cartridge Holds the ink ribbon. Ribbon cartridge eject button Press to release and remove the ink ribbon cartridge. Card discharge slot Cards removed from the print area exit here. If the optional RL90 laminator is installed, cards exit the printer and enter the laminator here.
About the Printer The back of the printer Power receptacle Plug in the power cord. USB port Plug in the USB cable. Ethernet port Plug in the Network cable. Laminator connection port Used to connect the optional laminator module or other optional equipment. Future expansion ports Not used at this time. CAUTION: Do not connect or disconnect the laminator cable while the printer or laminator are powered on.
About the laminator About the laminator The Datacard® RL90 card laminator is an optional laminating module that works with the RP90 Plus E printer to add topcoat or patch material to printed cards. Holographic laminating material is also available for added security and tamper resistance. A printed card can be laminated manually by simply inserting it into the laminator, or automatically by transferring the printed card from the RP90 Plus E printer to the laminator module.
About the laminator 6 RP90 Plus E and RL90 User Guide
Using the printer 2 This section describes how to perform basic tasks required to operate the Datacard® RP90 Plus E printer and the Datacard® RL90 card laminator.
Load Supplies Load Supplies Load cards Tips: Handling cards • Do not open the card hopper when “Loading” is displayed on the LCD panel. • Do not touch the surface of cards before printing them. (Oils on hands will reduce printing quality.) • Handle cards by the edges or wear cotton gloves. • Cards can stick together. Slide or fan cards to separate the edges. • Orient all cards the same way. • Do not use cards that are bent or otherwise damaged.
Load Supplies Load ink ribbon Tips: Handling ink ribbon 1 Slide the door latch to the right and open the printer door. 2 Press the ink ribbon cartridge eject button to remove the orange cartridge. • Do not touch the printing surface of the ink ribbon. (Oils on hands will reduce printing quality.) • Place the cartridge on a smooth level surface when loading or reloading. 3 Remove both used ribbon spools from the cartridge (if present).
Load Supplies Load retransfer film Tips: Handling retransfer film 1 • Place the cartridge on a smooth level surface when loading or reloading. Slide the door latch to the right and open the printer door. 2 • Do not touch the printing surface of the retransfer film. (Oils on hands will reduce printing quality.) Press the retransfer film cartridge eject button to remove the green cartridge. 3 Remove both used film spools from the cartridge (if present).
Load Supplies Load laminate Tips: Handling patch or topcoat material • After powering on the laminator, the patch or topcoat material must be initialized. Press the laminator’s RESET/K and then the ENTER keys to initialize the material. 1 Open the laminator door by pulling the top of the door toward you. 2 Press the laminator cartridge eject button and remove the laminator cartridge carefully. The material must be tight when removing the cartridge.
Power on Power on Check the PC connection The printer and PC are connected when the printer is set up. To avoid receiving error messages on the LCD panel, make sure that all supplies are properly loaded and in position before powering on the printer. Before you begin processing cards, check the following: • The printer door and card hopper are closed securely. • The USB data cable (with ferrite bead) is securely connected to the printer and the PC.
Power on Optional laminator connection When using the optional RL90 laminator, check the following: • The optional laminator cable is securely connected to the printer and the laminator. • The power cord is connected to the laminator and appropriate grounded power source. • Supplies are loaded and the laminator door is closed securely. CAUTION: Always power off the printer and laminator before you connect or disconnect the laminator cable.
Power on Power on the laminator Tips for laminator power • When connected to a printer, laminator messages will not be displayed until the printer is powered on. • Wait while the laminator initializes. • Follow the guidelines for your organization about when to power the laminator on and off. • Check that the red INLET switch, located on the back of the laminator, is set for your input voltage.
Power on Power on the printer Tips for printer power • To avoid receiving errors on the LCD panel, make sure that all supplies are properly loaded and in position before powering on the printer. • Wait while the printer initializes. • Follow the guidelines for your organization about when to power the printer on and off. 1 Press the “|" symbol on the power switch. 2 The printer powers on. The LCD panel shows the firmware version and the printer begins initializing.
Prepare to print cards Prepare to print cards Initialize the ink ribbon Tips – Ink ribbon • To avoid dirt and dust particles that might adhere to the ink ribbon during loading, move (initialize) the ink ribbon one or two panels each time the ink cartridge is removed from the printer. 1 Press the RESET key on the control panel.
Prepare to print cards Initialize the retransfer film Tips – Retransfer film • To avoid dirt and dust particles that might adhere to the film during loading, (move) initialize the retransfer film one or two panels each time the film cartridge is removed from the printer. 1 Press the RESET key on the control panel.
Printing cards Printing cards Cards can be sent from ID software such as Datacard® ID Works® identification software. ID software handles the types of information used on cards. If you do not have ID software, you can use another PC application to format the information to print on cards; however, most PC applications do not support magnetic stripe encoding or smart card programming. With any application, test the card design to verify the results.
Print from a PC application Tips – Printing • • • During the printing operation, do not open the printer or optional laminator door. Do not open the card hopper when the printer LCD panel displays “Loading” through “Retransfer”. Do not power off the printer, laminator, or PC during the printing or laminating process. • Do not unplug the printer or optional laminator during printing or laminating.
Printing cards 20 RP90 Plus E and RL90 User Guide
Viewing and changing printer settings This section describes how to view and change printer and laminator settings.
Printing Preferences Printing Preferences The Printing Preferences dialog box contains the Setup, Print, Encode, and Version tabs. To open Printing Preferences: 1 Choose Start from the Windows task bar. 2 Choose Settings and then Printers (and Faxes). The Printers (and Faxes) window opens. 3 Click once on the Datacard RP90 Plus E printer icon to select it. — The driver must be installed for the printer icon to be present. — Datacard RP90 Plus U1 is the default name of the printer.
Printing Preferences The look up table requires a file with a full set of 256 values (0-255) for each plane for Yellow, Magenta, Cyan, and Black. Each field can have a value from 0 through 255. Data should be ASCII numeric values, separated by a comma or line feed. To use the Security Erase feature, use a YMCK ink ribbon and choose Security Erase. Security erase prints a random pattern using the K panel onto the transfer ribbon.
Printing Properties Laminator tab Tips – Card cleaning roller • Values are blank if the printer is disconnected or powered off. • Graphics controls show all red if the printer is disconnected or powered off. • Clicking on buttons displays the “No printer is found.” message if the printer is disconnected or powered off. The Laminator tab contains settings for using the optional RL90 laminator. You can set whether to apply material to the front of the card, the back of the card or both.
Status Monitor Status Monitor The Status Monitor can be installed when the driver is installed. The Status Monitor handles bidirectional communication between the printer and printer driver. You can use the Status Monitor or the printer LCD panel for many settings. Open the Status Monitor To open the Status Monitor window: Tips for Success • Users without administrator permissions can view settings but cannot change them.
Status Monitor If you choose Keep Blocking and decide that you want the Status Monitor to run, you must uninstall the Status Monitor, restart Windows Vista, and install it again. 3 To start the Status Monitor without Administrator permissions, click the icon to open it. A prompt appears to tell you that you cannot change settings. Click OK to continue. 4 The Status Monitor window opens. Close the Status Monitor To close the Status Monitor: 1 Click the red Close button.
Status Monitor • Icon The current state of the printer, such as ready. The icon changes with different states. See the table below. Status Icon Color Meaning No Printer is found. Yellow The printer power is not switched on. or the host PC and printer are not connected properly by the USB cable. Ready Green The printer is ready and able to start card printing. Initializing Yellow The printer is initializing. After the printer is initialized, it goes into Ready state.
Status Monitor • Controls for viewing or changing magnetic stripe settings. — Number of Retry, which sets the maximum number of retries when writing or reading magnetic stripe data fails. Default value is 1. — ISO Mode, which sets the power used by the magnetic card encoder. The default is Hi-Co. • A control to enable or disable the buzzer. • A control to set power saving, which reduces the temperature of the retransfer heat roller after the printer is not used for 30 minutes. The default is Disable.
Status Monitor Media Setting tab The Media Setting tab shows: • The type of Ink ribbon in the printer, the lot number of the ribbon, and the number of panel sets included in the ribbon. The printer provides this information and it cannot be changed. If the printer cannot recognize the type of ink ribbon, one of the following reasons is displayed: Display Reasons for ink recognition error and the solutions 252: Invalid TAG Data The data for the ink ribbon is incorrect.
Status Monitor Property tab The Property tab shows: • The version of printer firmware, and firmware versions of any installed options such as magnetic stripe encoder or laminator. “????” means an option is not installed or connected. • Configuration information for options installed. • The unit number. (Use the LCD panel to set the unit number, described in “Using the Printer LCD panel” on page 36.) • The Print Count, which is the number of cards printed.
Status Monitor Others tab The Others tab shows the following for a USBconnected printer: • Controls for printing a test card. The printer will create one test card, using the internal test pattern. • A control for saving a command log. Your service provider might ask you to save a command log as part of troubleshooting. • Controls for selecting a firmware file and sending it to the printer. Only update printer firmware when your service provider recommends it.
Status Monitor 01039100 01039200 01039300 Card Jam happens in the printer. Please open the printer door and remove the card after turning off the printer power. 1 Switch off the printer power. Card Jam happens in the printer. Please open the printer door and remove the card after turning off the printer power. 1 Switch off the printer power. Card Jam happens in the printer. Please open the printer door and remove the card after turning off the printer power.
Status Monitor 0104A900 MG encoder is not set correctly. Please turn off the printer power and set MG unit correctly. 1 Turn the printer power switch off and then on. 2 If the error happens again, call for service. 0104AB00 Mechanical failure happens in the MG encoder. Please turn off and on the printer power to initialize the printer. 1 Turn the printer power switch off and then on. 2 If the error happens again, call for service. 0104AC00 Hardware failure happens in the MG encoder.
Status Monitor 0104F100 Hardware failure of Retransfer Roller happens. Please turn off and on the printer power to initialize the printer. 1 Turn the printer power switch off and then on. 2 If the error happens again, call for service. 0104F200 Hardware failure of Retransfer Roller Thermister happens. Please turn off and on the printer power to initialize the printer. 1 Turn the printer power switch off and then on. 2 If the error happens again, call for service.
Using the LCD menus Using the LCD menus About the Printer LCD panel The printer LCD panel has a 2-line display, six keys, a Ready light, Error light, and speaker. The display background color changes according to the printer's function; the background is bright green during initialization, orange while processing a card, and red on printer error. These colors can be changed using the LCD panel. Ready LED (green) Steady Green The printer is ready and waiting to print cards.
Using the LCD menus Press the MENU key and "User Mode" is displayed on the LCD panel. The LCD panel changes to read "Display" within 0.5 seconds. Press the ENTER key when "Display" is shown to access display settings which include the card counter, LCD contrast, and LCD background color. Press the MENU key when “Ready” is displayed to access other printer settings. Press the EXIT key at any time to exit the menu system and return to "Ready" status.
Using the LCD menus Menu Display Settings Function Ink Ink Type YMCK: 0 YMCKPO: 2 YMCKK: 4 Displays the type of ink ribbon that is loaded in the printer. Datacard supports YMCK and YMCKK ink ribbons. (The printer detects the type of ink ribbon; it cannot be set.) See your dealer regarding support for YMCKPO ink ribbon. Black level Choose from seven gradations from -3 (lighter) to +5 (darker). Black mode Choose Standard or Fine.
Using the LCD menus Menu Display Settings Function Ink Ink Type YMCK: 0 YMCKPO: 2 YMCKK: 4 Displays the type of ink ribbon that is loaded in the printer. Datacard supports YMCK and YMCKK ink ribbons. (The printer detects the type of ink ribbon; it cannot be set.) See your dealer regarding support for YMCKPO ink ribbon. Black level Choose from seven gradations from -3 (lighter) to +5 (darker). Black mode Choose Standard or Fine.
Using the LCD menus Menu Display Settings Function Card Thickness Standard Thin Set Standard for 0.030 inch (0.76mm) thick cards or Thin for 0.010 inch (0.25mm) thick cards. Contact your dealer or service provider before using 0.010in (.0.25mm) thick cards. MG ISO Type ISO coercivity setting Lo-Co Hi-Co Set coercivity for writing data to ISO magnetic stripe cards: Lo-Co: 238 x 102 [A/m] (300[Oe]) Hi-Co: 218 x 103 [A/m] (2750[Oe]) IC Antenna Pos None EXT.
Using the LCD menus Menu Display HR Control Settings Function Subnet Mask The default Subnet Mask of the printer is 255.255.255.0. If you do not use DHCP, ask your network administrator for the Subnet mask. Gateway The default Gateway of the printer is 192.168.0.1. If you do not use DHCP, ask your network administrator for the Subnet mask. Session TimeOut OFF or up to 60 minutes Set how many minutes to wait without using the printer to stop the network session between the PC and printer.
Using the LCD menus About the Laminator LCD panel When you power on the laminator, it begins initializing. The laminator searches for laminate and then starts preheating. The laminator is ready when the LCD display reads "Ready" and the Ready light is steady green. Ready LED (green) Steady Green The laminator is ready. Blinking The laminator busy. Off The laminator stopped because of an error, initialization or preheating is in progress, or the operator is using the LCD panel to set preferences.
Using the LCD menus Using the Laminator LCD panel Use the LCD panel to change laminator settings, or use the Laminator tab of the Status Monitor to change some settings from the PC. LCD Display Settings Function Mode Single Pass Default setting; laminates on one side only. Passes card without laminating. Film 1-mil 0.6 mil overlay 1-mil is the default setting. Use it for patch film 1-mil thick. Use for patch film 0.6-mil thick. Use with topcoat with no positioning markings.
Taking care of your printer This chapter provides information to help you maintain the Datacard® RP90 Plus printer and the Datacard® RL90 card laminator for optimal performance.
Cleaning the printer Cleaning the printer This section provides information on proper care and cleaning of the RP90 Plus printer. It also includes recommendations on how often to clean and replace components. Cleaning the card cleaning rollers Tips – Card cleaning roller • Wash the card cleaning rollers regularly, such as every time you change the ink ribbon. The card cleaning rollers are located inside the card hopper and clean lint and other debris from the cards before printing.
Cleaning the printer Cleaning the card feed rollers and heat roller Tips – Cleaning card feed and heat rollers • The heat roller cannot be cleaned while hot. Power the printer off and allow it to cool, or perform cleaning before the heat roller reaches operating temperature. • Clean the card feed rollers and heat roller every 1,000 printed cards. • Use the cleaning card one time only. Using a dirty cleaning card can cause damage to the rollers.
Cleaning the printer Cleaning the magnetic head When printing magnetic stripe cards, the magnetic head should be cleaned every 1,000 cards. If you are not using magnetic stripe cards, the magnetic head does not require cleaning. Tips –Magnetic head cleaning card • Replace the magnetic head cleaning card when it becomes dirty. Using a dirty magnetic head cleaning card can damage the magnetic head. Begin with the printer (and optional laminator) powered off.
Cleaning the printer Cleaning the thermal head Tips – Thermal head • • Do not use metal or other abrasive materials to clean the thermal head. The thermal head can be damaged by an electrostatic charge. Discharge yourself by touching the printer frame before cleaning the thermal head. The thermal head assembly should be cleaned once every ten rolls of retransfer film. Begin with the printer (and optional laminator) powered off. 1 Slide the door latch to the right and open the printer door.
Cleaning the printer Preparing the printer and laminator for transport Use saved packaging materials to prepare the printer and optional laminator for transport. Transport includes moving the printer from one location to another within the same facility. 1 Set the printer to transport mode using the LCD panel. See “Using the Printer LCD panel” on page 36. 2 Power off the laminator (if used) and the printer. 3 Disconnect the power and data cables from the printer.
Cleaning the laminator Cleaning the laminator Most card jams are caused by dirty rollers. Clean the laminator at the same time that you clean the printer. If you are using the laminator as a stand-alone unit, clean the laminator every 1,000 cards. Run a laminator cleaning card Tips – Laminator cleaning card • When the heat roller is at operating temperature, “HR is too hot” is displayed on the LCD display.
Cleaning the laminator cartridge The laminator cartridge can collect debris and dust during lamination and supply loading. Clean the cartridge every 1,000 cards. Open the laminator door by pulling the top of the door toward you. Press the laminator cartridge eject button to remove the laminator cartridge. 3 Remove the supply and take-up spools if present. 4 Clean the two cartridge guide shafts and the four metal guides with a lint free cloth and ethanol.
Messages and error recovery This chapter provides information to help you respond to the printer and laminator messages and explains how to recover from an error.
Printer error recovery Printer error recovery The printer’s LCD panel background color changes to red when the printer has an error. The LCD panel displays text that describes the error. Hopper jam If a card jams in the card hopper section, “Jam (Hopper)” is displayed on the LCD panel. To remove the jammed card: 1 Pull the card hopper out and lift it slightly to remove it. 2 Remove the jammed cards: — If you can reach the jammed card, pull it out.
Printer error recovery Turnover jam If a card jams in the card turnover section, “Jam (Turnover)” is displayed on the LCD panel. To remove the jammed card: Tips – Turnover jam • Some internal parts may be hot. Wear a glove when rotating the turnover table. 1 Slide the door latch to the right and open the printer door. 2 Press the ink ribbon cartridge eject button and remove the ink ribbon cartridge. 3 Remove the jammed card. — If you can reach the jammed card, pull it out.
Printer error recovery Retransfer section jam If a card jams in the retransfer section, “Jam (Transfer)” is displayed on the LCD panel. To remove the jammed card: Tips – Retransfer jam • Some internal parts may be hot. Be careful when removing a jammed card. 1 Slide the door latch to the right and open the printer door. 2 Press the retransfer film cartridge eject button and remove the retransfer film cartridge.
Printer error recovery Mending broken ink ribbon or retransfer film If the ink ribbon or retransfer film breaks, “Media Broken” is displayed on the LCD panel. Broken ink ribbon is shown in the following example; repairing broken retransfer film uses the same steps. 1 Slide the door latch to the right and open the printer door. 2 Remove the cartridge by pressing the cartridge eject button. 3 Trim the ends of the broken portions evenly.
Printer error recovery Bend remedy Single-sided printing can cause the card to warp depending on the type of cards you use. Use the bend remedy Temp Level settings to correct the condition and use the Speed settings to fine tune the adjustment. Bend remedy printer settings You can also change the printer setting using the Status Monitor. See “Bend Remedy tab” on page 28. Tips –Bend Remedy • 1 Press the printer MENU key until "Bend Remedy" is displayed. 2 Press the ENTER key.
Printer error recovery Bend remedy laminator settings When the laminated card warps concave, the printer bend remedy settings should be effective in correcting the problem. See “Bend remedy printer settings” on page 56 on the previous page. If the laminated card warps convex, set the printer Bend Remedy> Temp Level to Off and set the laminator’s Card Fan to one of five settings. Set the printer Bend Remedy>Temp Level to Off when laminating cards that have been printed on both sides.
Printer error recovery Printer LCD messages LCD Message Possible Cause Solution Please, Power Off The power must be turned off to initialize the printer. Turn the power switch off and then on again. Please Remove Media Cassette Cleaning cannot start when the retransfer film cartridge is in the printer. 1 Remove the retransfer film cartridge. 2 Press RESET and then ENTER to initialize the printer. 3 Start the cleaning cycle again.
Printer error recovery LCD Message Possible Cause Solution Media Broken The retransfer film is broken. 1 Repair the retransfer film as described in “Mending broken ink ribbon or retransfer film” on page 55. 2 Press RESET, and then ENTER to initialize the printer one ribbon panel. Media Search The printer is searching for the retransfer film. 1 Press RESET, and then ENTER to reset the retransfer film. 2 Call for service if the problem persists. Media Run Out The retransfer film has run out.
Printer error recovery LCD Message Possible Cause Solution No Cleaning Ro. The cleaning rollers are missing. 1 Reinstall the cleaning rollers. 2 Press RESET, and then ENTER to initialize the printer. 3 See “Cleaning the card cleaning rollers” on page 44 for more information. No Cassette The ink ribbon or retransfer film cartridge is not installed. 1 Install the cartridge(s) in printer. Hardware There is a hardware error. Turn the power switch off and then on again.
Printer error recovery LCD Message Possible Cause Solution MG Write Magnetic stripe writing error 1 Check the orientation of magnetic stripe cards in the card hopper as described in “Load cards” on page 8. 2 Press RESET, and then ENTER to initialize the printer. EXT Unconnected An external device, such as the optional laminator, is not working. 1 Check that the laminator’s power switch is on. 2 Make sure that the cable connecting the laminator to the printer is plugged in securely.
Laminator error recovery Laminator error recovery The laminator LCD panel displays the error. Card jam The laminator LCD panel displays the location of the card jam: Card Jam (In), Card Jam (Middle), or Card Jam (Out). Use the following steps to remove card jams. Tips – Laminator card jam • • 62 Make sure that the card stacker is not blocking the card discharge slot. The area around the heat roller is very hot. Be careful when removing a jammed card.
Laminator error recovery 6 Inspect the cartridge: — If the material on the cartridge is in one piece: — Turn the cartridge take-up knob counter-clockwise until all damaged material is wound neatly on the take-up spool. — If the material is split or broken: — Trim the ends of the broken portions evenly. — Align the end of the supply material with the take-up spool and apply tape to secure. — Turn the material onto the take-up spool until the mended portion is wound two or three turns.
Laminator error recovery Patch position The position of the patch on the card can very slightly with a different lot of laminator supply material. You can change the left-to-right position or the top to bottom position. Change the left-to-right position Use the laminator LCD panel to change the left-to-right position of the patch on the card. See “Using the Laminator LCD panel” on page 42 to use the Film Position setting.
Laminator error recovery Laminator LCD messages LCD Message Possible Cause Solution Please Power OFF To initialize this unit, the power must be switched off once. Turn the laminator’s power switch off, and then back on to initialize the laminator. Please Reset Displayed when Reset is necessary after changing the settings. Press the RESET/K and then the ENTER key to initialize the laminator. Please check inside The power was switched off during lamination.
LCD Message Possible Cause Solution HR Cam Heater Cam error. Turn the power switch off, and then back on. Contact your service provider if this does not correct the condition. Heater Err The heater temperature does not increase. Check that the voltage inlet switch, located on the back of the laminator, is in the proper position for the input voltage. Contact your service provider if this does not correct the condition. HR Overheat Heat roller temperature is too high.
Supplies This section outlines the recommended supplies to use with the Datacard® RP90 Plus E card printer and the Datacard® RL90 card laminator.
Ink ribbon, retransfer film, and laminator material Ink ribbon Color print ribbons are designed for full-color card printing. The ribbons use the following color panels: Y=yellow, M=magenta, C=cyan/blue, and K=black. The following ink ribbons are available: YMCK 568971-001 (Prints up to 1,000 cards per roll.) YMCKK 568971-002 (Prints up to 750 cards per roll.) Use when printing two-sided cards; full color on one side and black only on the other side.
Card size Use CR-80 size cards with the following nominal dimensions: Length 3.375 inches 85.60 mm Width 2.125 inches 53.98 mm Thickness 0.010 or 0.030 inches 0.25 or 0.762 mm 0.030 is the printer’s default setting. Contact your service provider before using 0.010in (0.25mm) thick cards. Card material For best results, use cards of the following types: • PVC • PET • PET-G • Polycarbonates • ABS Cleaning supplies The printer uses the following cleaning supplies.
70 RP90 Plus E and RL90 User Guide
Site requirements This section describes the operating environment recommended for your Datacard® RP90 Plus E card printer and Datacard® RL90 card laminator.
Site guidelines When choosing a site for the printer and its supplies, consider these guidelines: Tips – Site selection • Keep all dust, dirt, food, liquids, etc. away from the printer at all times. • Avoid locating the equipment in dirty or dusty environments. Do not use supplies or cards that have been dropped on the floor or have otherwise become contaminated. • Keep paper and foreign materials off the printer. • Do not place in areas susceptible to strong vibration or shock.
Ventilation clearance To ensure proper ventilation to the printer and laminator, maintain minimum clearance distances as shown. Sides: 8” (20mm) Back: 4” (10mm) • Keep paper and foreign materials off the printer. • Place the printer on a stable platform • Do not place in areas susceptible to strong vibration or shock. • Keep all dust, dirt, food, liquids, etc. away from the printer at all times.
Printer specifications Recording method: Sublimation type retransfer Feed format: Automatic feed Recording density: 300 dpi Expression gradation:256 gradations for yellow (Y), Magenta (M), and Cyan (C); 2 for Black (K) Printing time: 29 sec. (single sided, excluding data transfer time) Interface: USB 2.
Laminator specifications Tips – Electrical • Check that the red INLET switch, located on the back of the laminator, is set for your input voltage. Transfer method Halogen lamp built-in heat roller method Transfer time 20 seconds. The time varies according to settings.
76 RP90 Plus E and RL90 User Guide
Magnetic Stripe Encoding This section provides information about encoding magnetic stripe data.
Inline Encoding Inline Encoding When the Magnetic Encode setting on the Printing Preferences Encode tab is checked, the magnetic stripe encoder can be enabled. The encoding data is sent to the card printer through the printer driver using the prefix characters described in this section. This function is called “inline encoding”. If the first three characters in a line are prefix characters (Tilde, “?” and numeral), the text that follow is recognized as encoding data. Encoding data is not printed on a card.
Character Code Table Character Code Table The following table shows the usable ASCII character codes. The encoding data must use only allowed characters. b7 b6 b5 b4 0 0 0 0 0 0 0 0 1 1 1 1 1 1 1 1 b3 0 0 0 0 1 1 1 1 0 0 0 0 1 1 1 1 b2 0 0 1 1 0 0 1 1 0 0 1 1 0 0 1 1 b1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 0 1 2 3 4 5 6 7 8 9 A B C D E F 0 0 0 0 0 0 1 1 LF 0 1 0 2 ! “ # $ %* & ‘ ( ) * + , .
Character Code Table 80 RP90 Plus E and RL90 User Guide
Compliance (FCC) This section describes the regulatory compliance of the Datacard® RP90 Plus E printer and the Datacard® RL 90 laminator.
Regulatory compliance Regulatory compliance Notice for USA (FCC notice) This equipment generates, uses, and can radiate radio frequency energy. If it is not installed and used in accordance with this instruction manual, it may interfere with radio communications. This equipment has been tested and found to be within the limits for Class B computing devices, pursuant to Subpart J of Part 15 of FCC rules, designed to provide reasonable protection against radio interference in a commercial environment.
11111 Bren Road West Minnetonka, MN 55343-9015 952.933.1223 952.933.7971 FAX www.datacard.com The design and information contained in these materials is protected by US and international copyright laws and treaties.
