User guide

96-30052-001 Rev. A4 DataDirect Networks StorageScaler 8460 User Guide | 57
Contacting Technical Support
Please contact DataDirect Networks Support at any time for assistance. Support can be
reached by the following methods:
Web
Support Portal https://portal.ddnsupport.com
Portal Assistance [e-mail]
Technical Support Bulletins http://www.ddn.com/en/technical-support-bulletins
Email
Support Email [e-mail]
Mailing List Subscriptions [e-mail]
Telephone
DDN Worldwide Directory http://www.ddn.com/en/support/contact-support
Product Shipping Instructions
If you are shipping the product to another location, always use the original packaging
provided with your unit(s).
If you are sending a product to DataDirect Networks for warranty or out of warranty repair,
you must obtain a Return of Materials Authorization (RMA) number from DataDirect
Networks Technical Support.