Troubleshooting guide

OVERDRIVE PRO 3G/4G MOBILE HOTSPOT
Troubleshooting Guide
1
LCD is Dark
The following table describes situations that can cause the LCD to be dark (that is, not displaying any text or
icons), and recommends actions.
Device state
LCD state
Your action
On
Off (Advanced settings > Device > Display > LCD
Backlight is set to “Off”)
Turn on the LCD: set LCD Backlight to “On.”
On
On, but dormant (inactivity timeout)
Briefly press the power button on the device.
Off
Off
Turn the device on:
 Make sure a battery is inserted into the
device.
 Press the power button on the device for
approximately two seconds.
If the LCD is still dark, use the micro-USB cable to connect the device to the AC charger or to a computer.
Insufficient Signal Strength
If you have insufficient signal strength, the icon is displayed on the left side of the home page.
Insufficient signal strength may occur because:
 You are outside a 3G or 4G coverage area.
 Your device’s internal antenna is pointing in the wrong direction.
 You are in or near a structure that is blocking the signal.
 You are near a device that is causing radio signal interference.
 A network or account problem is preventing you from obtaining service.