User's Manual

GRYPHON™ BT SH3500
58
7
7 TROUBLESHOOTING
Problem Solution
The beeper and LED signal
radio disconnection from the
remote Bluetooth
®
device.
The distance between the remote device and Gryphon™
BT SH3500 may be too far or there may be obstacles to
radio transmission between them.
Reconnect.
The requested radio
connection by Gryphon™ BT
SH3500 Master does not
activate.
Reduce the distance between the devices.
Check that Gryphon™ BT SH3500 is powered (batteries
are charged), that the radio protocol software version is
compatible with Gryphon™ BT SH3500, that there is not
already another BT device connected using the same SPP
profile.
Insert the remote device address again to Gryphon™ BT
SH3500.
Check the Gryphon™ BT SH3500 configuration using the
Transmit configuration command via OM-Gryphon™ BT
SH3500 cradle.
The remote Bluetooth
®
device
recognizes Gryphon™ BT
SH3500 but cannot connect to
it.
Check that there are no limits set to the connection such
as a password.
Check that the radio protocol software version is
compatible with Gryphon™ BT SH3500.
The radio range seems
reduced.
Check that there are no obstacles to radio transmission
between the devices.
An un-connected Gryphon™
BT SH3500 Master accepts a
radio connection from another
Bluetooth
®
Master device.
In this case the Gryphon™ BT SH3500 automatically
forces a disconnection and restarts.
A Gryphon™ BT SH3500
Master fails to make an
automatic connection.
Double-click the trigger to force an immediate retry of the
radio connection or read the "Request Radio Connection"
code in par. Errore. L'origine riferimento non è stata
trovata..
A Gryphon™ BT SH3500
Master remains connected to
a Slave device.
Read the "Request Radio Disconnection" code in par.
Errore. L'origine riferimento non è stata trovata. or
power off the Bluetooth
®
Slave device.