Falcon® 4400 Series with Windows Mobile® Falcon 4420 48-Key model 26-Key model 52-Key NU model Quick Reference Guide
Datalogic Mobile, Inc 1505 Westec Dr. Eugene, Oregon 97402 Telephone: (541) 743-4800 Fax: (541) 743-4900 An Unpublished Work - All rights reserved. No part of the contents of this documentation or the procedures described therein may be reproduced or transmitted in any form or by any means without prior written permission of Datalogic Mobile, Inc. or its affiliates or subsidiaries ("Datalogic" or “Datalogic Mobile”) .
Table of Contents Falcon® 4400 Series with Windows Mobile® ....................................................... 3 Overview ......................................................................................................................3 Getting Started ..............................................................................................................4 System Requirements ...............................................................................................4 Connecting to a PC .
Table of Contents Resetting the Falcon ..................................................................................................... 38 Warm Reset .......................................................................................................... 39 Hard Reset ............................................................................................................ 40 Maintaining the Falcon ..................................................................................................
Falcon® 4400 Series with Windows Mobile® Overview The Falcon® 4400 combines the flexibility of Windows Mobile® with the power of the Intel XScale processor, WiFi wireless technology, a large color display, laser (1D) and imaging (1D and 2D) scanning in an ergonomic PDT. The Falcon® 4400 Series is designed for warehouses, distribution centers, retail in-store environments, and other inventory management applications requiring maximum performance and durability.
Getting Started • Resetting the Falcon on page 38 — describes Warm Reset and Hard Reset. • Troubleshooting and Technical Support on page 47. For further information, please refer to the Falcon® 4400 Windows Mobile® Product Reference Guide (PRG), located on the Falcon 4400 Product CD that came with your device. Getting Started Before using the Falcon for the first time, you must install the battery pack into the Falcon, then charge both the battery pack and the backup battery.
Getting Started Connecting to a PC Falcons communicate with the host PC using Microsoft ActiveSync protocol via either a USB port or a serial port. Connect the Falcon to your PC as shown: 1. Connect the appropriate interface cable to the Falcon Dock and the computer. 2. Plug the power adapter into a power source, then plug the Power Cord into the Dock. 3. Seat the Falcon securely into the Dock. Figure 1.
Getting Started Features of the Falcon Four perspectives of the Falcon® 4400 with Windows® Mobile are shown. Refer to Table 1 on page 8 for a list of the illustrated parts with references to more detailed information. Figure 2.
Getting Started Figure 3. Falcon Scanner and Battery Door Views Scanner Aperture Stylus Stylus Holder Speaker Trigger Handle Battery Door Latch (2 each) Tether/Lanyard Port Battery Door Strap Studs For more information, please refer to the Falcon® 4400 Windows Mobile® Product Reference Guide (PRG), located on the Falcon 4400 Product CD that came with your device.
Getting Started Figure 4. Model comparison Model 4410 Model 4420 with Overmold Model 4420 Table 1. Features of the Falcon Feature Function/Description Battery Door Rotate the latches to unlock the battery door to remove the battery pack. Figure 5, Display/Touch Screen The equivalent of a PC monitor for viewing and interacting with the current application. This display is touch-sensitive; use it like you would a mouse on a PC.
Powering the Falcon Feature Function/Description More Information Stylus Use the stylus for navigation and to select items on the touch screen, and to select characters on the on-screen keyboard. Place the stylus in the holder after use so you don’t lose or misplace it. An optional Stylus Tether is available for all models. Figure 14, page 21 Powering the Falcon Battery Pack The battery pack in the Falcon is a 3.7 V, Lithium Ion battery pack.
Powering the Falcon WARNING Lithium-ion battery packs may get hot, explode, ignite, or/and cause serious injury if exposed to abusive conditions. • Do not place the battery in or near fire, direct sunlight, or other high temperature locations, or heat the battery. • Do not connect the positive terminal and negative terminal of the battery to each other with any metal object (such as wire or coin). • Do not expose the battery to liquids, or allow the battery to get wet.
Powering the Falcon Figure 5. Installing the Battery Pack Battery Door Latches Battery Door Plastic Pull Tab Unhook/hook Strap As Needed Battery Falcon Strap Studs Cover Plate (unit may have Handle here instead) 2. Turn the battery door latches to unlock the battery door. Remove the door. 3. Insert the battery pack with the pull tab on the outside and the battery contacts aligned with the matching contacts inside the battery compartment.
Powering the Falcon Checking Battery Power Battery Status Indicators Tap the Battery icon at the top of the screen to view the Battery status. Figure 6. Battery level Battery Charging Icon Full Battery Icon Table 2. Battery Status Indicators Battery Status Icons Battery Status Icon Battery Full This icon indicates that the battery is fully charged. Battery Charging This icon indicates that the battery pack is in the process of recharging.
Powering the Falcon Additionally, the Power control applet displays a battery power gauge. You can check the status of both the Main Battery and the Backup battery. From the Today screen you can tap the Battery icon, or go to > Settings > System > Power. See the Falcon 4400 with Windows Mobile® Product Reference Guide (PRG) for more information on configuration items. Figure 7. Battery Power Gauge Power Supply Models require either a Listed class II or class III with a Limited Power Source (LPS).
Charging the Batteries Charging the Batteries There are several methods for charging the battery pack and backup battery. LEDs on the Falcon, the Single-Slot Dock, Four-Slot Dock, and Four-Slot Battery chargers give visual indication of the charge state. The initial charge for a Falcon should be done in a Dock in order to charge the Backup Battery. Table 3 on page 14 gives an overview of all the LEDs and what they indicate. Table 3.
Charging the Batteries Charging with the Dock There are two models of docks for the Falcon: a Single-Slot dock and a FourSlot dock. On both models, an external power supply (AC adaptor) provides power to the dock. There are two methods for charging a battery pack using a Single-Slot dock. Refer to Table 3 on page 14 to view methods of battery pack charging using the dock, charge duration, dock status indicators and their purpose.
Setting Up the Mobile Computer Backup Battery The 3V Lithium Backup Battery receives its charge from the Battery Pack. To retain date, time, data, and other settings for the Falcon, maintain at least a minimal charge on the Battery Pack. See Figure 7 on page 13 for information on viewing the Backup Battery status. Charging with a Battery Charger A LiIon Four-Slot Battery Charger is available to charge batteries independently from the Falcon.
Setting Up the Mobile Computer Touchscreen Calibration Figure 10. Touchscreen Calibration Follow the on-screen directions to calibrate the touchscreen. For more information on touchscreen calibration, refer to the PRG and the Microsoft help on your device. Entering a Password The first time you use the Falcon you will be prompted to enter a password. Tap Next to continue, or Skip if you do not want the device to be passwordprotected. Figure 11.
Setting Up the Mobile Computer Communications Setup Bluetooth Setup 1. Open the Bluetooth control panel at Bluetooth. 2. Tap Scan Device to search for available Bluetooth Devices. 3. Double tap the listing for the device you want to activate. Specify the device as Trusted, and authenticate if needed. 4. Double tap again and select Active to activate the device. > Settings > Connections > For more detailed instructions, refer to the PRG. IP Network Setup 1.
Entering Data • View the contents of configuration profiles, or configs, each of which houses the RF, security, and other settings for the radio • Select the config to be used to connect to a WLAN • View global settings, which apply to every config • View status information on the radio, the access point (AP) or WLAN router to which it is connected, and the RF connection or link between the two • Troubleshoot a connection or performance issue, view in-depth diagnostic information on the connection and the
Entering Data • If your Falcon has the 2D Imaging module installed, you can read and decode traditional 1D linear bar codes, 2D and composite symbols, and OCR fonts. You can also capture images such as signatures, labels, and other items. See Bar Code Scanning with 2D Imager starting on page 36 for further information. Using the Stylus Never use a pen, pencil, or other sharp object on the Falcon’s touchscreen display.
Entering Data Figure 14. Tethered Stylus Tethered Stylus Navigating the Display There are several navigation areas on your display, including the title bar and the soft key bar. Each of these navigation areas has sub-areas of navigation as well. Take the time to familiarize yourself with these features to save yourself valuable time. The Today Screen After initial startup, the first screen you will see will be the Today screen (unless your device has been customized differently).
Entering Data Figure 15. The Today Screen Connection Status Start Button Volume Battery Status Title bar Clock & Alarms Shortcut Links Today Screen Soft key bar The Start Menu The Title bar at the top of the screen contains the Start icon, program name, (Start) to open the Start menu. The Start menu and notification icons. Tap includes access to Programs, Settings, Help and shortcuts to programs and functions.
Entering Data Figure 16. Start Menu Start Menu On-Screen Keyboard In applications that accept keyed input, the on-screen keyboard can be used to enter data using the stylus. The on-screen keyboard is a digital, QWERTYstyle keyboard. Tap the Keyboard icon to open or close the on-screen keyboard. Figure 17.
Entering Data Use the stylus to select letters, numbers, or symbols from the on-screen keyboard for the current application. Tap the key to change the keypad to show international letters. You can also set up the Falcon to use Block Recognizer, Letter Recognizer, or Transcriber to enter data. Reference the help system on the Falcon for more information on these features. Settings The Settings screen has three tabs: Personal, System and Connections.
Entering Data Programs Tap > Programs to open the Programs screen to view and open the available Programs on your Falcon. Tap a program to open it. Figure 19. Programs screen Program Icons Keypads Overview Refer to the Falcon 4400 PRG for more information on configuring the keypads.
Entering Data Table 4. Keypad Overview - Special Keys Key Name Keypad Model(s) Function/Description 26-key Press to access lower case alpha characters and symbols on the 26key keypad. All In Normal mode, use the alpha-numeric keys to enter numbers and letters. In Shift and CAPS modes, the alpha-numeric keys enter upper case letters.
Entering Data Figure 20. Keyboard Indicators Keyboard Indicators • The icon is displayed if either Shift or CAPS mode is active. • If more than two states are active at the same time, only the last two states are displayed. Scroll between icons to view the active modes. Table 5. Input States and their Indicators Icon State Keypad Model(s) Normal (Numeric) Mode 26-key Alpha Mode 26-key Quick Reference Guide Function Present only on keypads with an key.
Entering Data Icon State Keypad Model(s) 26-key CAPS Mode 48-key 52-key Function Press + to activate CAPS mode. CAPS mode generates upper case alpha characters A-Z. CAPS mode is persistent; press the + keys again to generate lower case characters. Punctuation keys are not affected. Press + to activate Caps mode. Caps mode generates upper case alpha characters A-Z.
Entering Data 26-Key Keypad The 26-key keypad is organized like a cell phone, with multi-tap access to alpha characters on numeric keys (see Figure 21). Use the ten alphanumeric keys and to type letters, numbers, and symbols listed in Table 6 on page 30. Figure 21. 26-Key Keypad Scan Esc BkSp . (Space) ENTER Tab Alpha (Caps) POWER Fn Backlight 26-Key Functions. Most of the keys on the keypad of the Falcon have more than one function.
Entering Data Table 6. 26-Key Keypad Alpha Characters and Symbols Normal Mode Key <1> <2> <3> <4> <5> <6> <7> <8> <9> Alpha Mode First Keypress : , A D G J M P T W Second Keypress / \ B E H K N Q U X Third Keypress @ * C F I L O R V Y Fourth Keypress : , A D G J M S T Z Fifth Keypress / \ B E H K N P U W 48-Key Keypad The 48-key keypad is designed so you can type all letters and numbers without requiring multiple key presses. Figure 22.
Entering Data another key to access the desired input state. See Table 4 on page 26 for further information. 48-Key Functions Press to toggle the backlight on or off. Press + to adjust the brightness. Press to accept the changes. 48-Key Input States The input states for the 48-key keypad are , , , and . Each state is described in Table 5 on page 27.
Entering Data 52-Key Functions Press +< . > (period/decimal) to toggle the backlight on or off. To adjust the brightness, press + or tap > Settings > System > Backlight. Press to accept the changes. 52-Key Input States The input states for the 52-key keypad are , , and . Each is described in Table 5 on page 27. The control panel for the 52-key keypad has some additional options and an additional tab for key mapping. 1. Tap panel.
Entering Data 5250 Keypad The 5250 keymap is designed to provide the keyboard functions needed to run 5250 terminal emulation software. The 5250 keypad is available with the 48-key, 52-key or 52-key NU model. Figure 25. 5250 Keypad Scan .
Scanning Bar Codes Scanning Bar Codes Laser Scanning To use the scanning function on units containing a laser scanning module, complete the following steps: 1. Select and open a bar code application, such as Microsoft® Word Mobile. Figure 26. Scanning a bar code Press (on 26 and 52-key) or the Scan Trigger to initiate a scan with the Falcon. 2. Aim the scan window at the bar code following the guidelines outlined in Figure 27. 3.
Scanning Bar Codes Figure 27. Laser Beam Positions Correct Scanning Positions Ideal positioning A bit high, will read correctly A bit angled, will read correctly Incorrect Scanning Positions Positioned too far to the right. Will not read entire bar code. Too angled; entire cannot read the bar code. Bar code will not read. The scanner should be positioned perpendicular to the bar code bars. 5. The device beeps and the green LED indicator comes on until the trigger is released.
Scanning Bar Codes Bar Code Scanning with 2D Imager Scanning bar codes with the 2D imaging device is similar to scanning with a laser scanner. The operation and configuration of the scanner is performed in the same way as laser scanning devices. Trigger behavior and scanning timeouts are the same as laser scanning devices. Scanning Differences Scanning Aimer The imager contains an aiming beam rather than a red laser. The aiming beam mimics a laser line for purposes of orienting the imager to a bar code.
Image Capture Figure 29. Aiming Beam Positioning Linear bar codes 2D Matrix symbol The aiming beam is smaller when the imager is closer to the code and larger when it is farther away. Symbologies with smaller bars or elements (mil size) should be read closer to the unit. Symbologies with larger bars or elements (mil size) should be read farther from the unit. To scan a label, hold the imager at an appropriate distance from the target, pull the trigger, and center the aiming beam on the symbol.
Accessing Help Accessing Help Access Microsoft Windows Mobile help by tapping screen. > Help from any Figure 30. Using Windows Mobile Context Sensitive Help Additionally, you can tap the in the upper right corner of some screens to access context sensitive help for that screen. Resetting the Falcon There are several reset methods for the Falcon. 38 • > Settings > System > To simply reset a “hung” application, tap Memory > Running Programs.
Resetting the Falcon Warm Reset A Warm Reset is a complete reset of the Falcon in which all applications are forcibly closed and working RAM is cleared. The RAM file system is preserved. Reason to Warm Reset. Perform a Warm Reset when the Windows Mobile operating system locks up and you cannot reset a “hung” application using the Settings, as described above. Procedure to Warm Reset The reset procedure varies, depending upon the keypad on your Falcon.
Resetting the Falcon After Warm Reset When a Falcon goes through the Warm Reset sequence, it clears the working RAM and initializes the file system. • The splash screen will appear after a short period. • The Today screen appears. • The RF Network PC Card (if present) connects to the network system. The custom settings in the registry are persistent.
Resetting the Falcon Figure 32. Hard Reset Key Sequence : /@ Scan Esc BkSp , \* ABC DEF GHI JKL MNO PQRS TUV WXYZ Home Start Space . Enter Shift Tab Caps Tab Alpha Hard Reset Fn After Hard Reset When a Falcon goes through the Hard Reset sequence, it clears the working RAM, initializes the file system and resets the system time and date. • The splash screen will appear after a short period. • The Today screen appears.
Maintaining the Falcon Maintaining the Falcon With normal use, the Falcon, Dock, Four-Slot Dock and battery charger require no maintenance. For trouble-free service, observe the following tips when using the Falcon: • To prolong its life and avoid problems, keep the Falcon clean. Use a clean, soft cloth dampened with a mild, dilute cleanser. • If you need to clean the display, clean it with a lens cloth or other soft cloth dampened with a mild, dilute cleaning solution.
Troubleshooting Troubleshooting Refer to the Falcon 4400 with Windows Mobile® PRG for more information. Table 7. Troubleshooting Problems, Causes, and Solutions Problem The Falcon does not turn on. Possible Cause Solution The battery pack is not installed Ensure the battery is installed properly. properly. The battery is not fully charged. Insert the Falcon in dock and begin charging. The battery pack and backup battery require 24 hours to fully charge at first use, and 4 hours thereafter.
Troubleshooting Problem During data communication, no data was transmitted, or transmitted data was incomplete. Possible Cause Solution The Falcon was removed from Replace the terminal in the dock, or replace the serial the dock or unplugged from host cable, and retransmit. PC during communications. Incorrect cable configuration. See your System Administrator. Communication software was incorrectly installed or configured. Perform setup as described in the PRG.
Troubleshooting Problem The Spare Battery LED on the dock is flashing RED. Quick Reference Guide Possible Cause Solution Time-out fault: the spare battery pack charging has exceeded the maximum timeout period. In either case, if the Spare Battery LED is flashing red, do the following: 1. Disconnect the AC adapter from the dock. 2. Remove the spare battery pack and the Falcon from the dock. Over-voltage fault: the spare battery pack charging has 3. Connect the AC adapter to the dock.
Troubleshooting RF Connectivity Troubleshooting Gather facts: • Terminal type • AP & RF card brand (ensure latest version of firmware installed) • Host type • Software type • Software version (ensure latest version is installed) • Frequency and duration of issue START YES Does the terminal display an error during the boot process? NO Does the terminal respond to a PING command from a PC? Contact Tech Support.
Technical Support Technical Support Datalogic Mobile Website Support The Datalogic Mobile website (www.mobile.datalogic.com) is the complete source for technical support and information for Datalogic products. The site offers product support, warranty information, product manuals, product tech notes, software updates, demos, and instructions for returning products for repair. Reseller Technical Support An excellent source for technical assistance and information is an authorized Datalogic reseller.
Technical Support NOTES 48 Falcon® 4400 Series with Windows Mobile®
Appendix A. Datalogic Mobile Falcon® Windows Mobile End User License Agreement Notice to End User: The product you have acquired contains software, which is integral to the product's operation. This software is provided only for use with, and for authorized end users of, the Datalogic Falcon® 44xx series Portable Computing Device (“Datalogic Product”).
3. Transfers, Support. 3.1 Any copying, installing, reproduction, remanufacture, reverse engineering, electronic transfer, or other use of the Software on other than a Datalogic Product will be a material breach of this EULA. 3.2 End User shall not sell, assign, sublicense, distribute, lend, rent, give, or otherwise transfer a Datalogic Product containing Software to any third party unless such third party agrees with Datalogic in writing to be bound by the terms and conditions of this EULA.
7.3 Datalogic shall have no liability to End User for claims of infringement based upon 1) the use of any Datalogic Product in combination with any product which Datalogic has not either furnished or authorized for use with such Datalogic Product 2) the use of any Datalogic Product designed, manufactured, or modified to the specifications of End User, or 3) End User's modification of the Datalogic Product without written authorization from Datalogic. 7.
Appendix B. Microsoft® Windows Mobile Addendum to EULA • End User (“you”) have acquired a device (“DEVICE”) that includes software licensed by Datalogic from an affiliate of Microsoft Corporation (“MS”). Those installed software products of MS origin, as well as associated media, printed materials, and “online” or electronic documentation (“SOFTWARE”) are protected by international intellectual property laws and treaties. The SOFTWARE is licensed, not sold. All rights reserved.
• USE OF THIS SOFTWARE IN ANY MANNER THAT COMPLIES WITH THE MPEG-4 VISUAL STANDARD IS PROHIBITED, EXCEPT FOR USE DIRECTLY RELATED TO (A) DATA OR INFORMATION (i) GENERATED BY AND OBTAINED WITHOUT CHARGE FROM A CONSUMER NOT THEREBY ENGAGED IN A BUSINESS ENTERPRISE, AND (ii) FOR PERSONAL USE ONLY; AND (B) OTHER USES SPECIFICALLY AND SEPARATELY LICENSED BY MPEG LA, L.L.C. If you have questions regarding this Notice, please contact MPEG LA, L.L.C.
• If Datalogic provides or makes available to you Supplemental Components and no other EULA terms are provided along with the Supplemental Components, then the terms of this EULA shall apply.
Appendix C: Datalogic Mobile Falcon® Windows Mobile® Product Series Warranty Warranty Falcon products are guaranteed against defects in materials and workmanship for the period specified at the time of sale. This warranty shall apply to Falcon Portable Data Terminals (PDT's), Base Stations for the Falcon and Chargers for the Falcon. Cables, mounts and other accessory items are specifically warranted for a period of 90-days from product purchase.
Appendix D: Safety Information Laser Safety Label Figure 33. Laser Safety Label AVOID EXP OSURE — LASER LIGHT IS EMITTED FROM THIS APERTURE Datalogic Mobile 1505 Westec Dr. PRODUCT OF USA Eugene, OR 97402 Complies with 21CFR and Part 15 of FCC rules. Item # 345-4201-005 DATE OF MANUF RADIO: BREEZECOM EUR: CE0560 CAN: 24611032079A FCC: M52PCRNZZ-00 n tio d uc re od ito Pr on m S te afet st y ed SERIAL # FLYYDDDXXX PRODUCT SERVICE NRTL N263 BACKUP BATTERY: 3.
Appendix E: Laser Safety International Caution Statements for CLASS 11, 22, 3R3, II4, and IIA5 Laser Devices English Datalogic scanners are certified in the U.S. to conform to the requirements of DHHS/CDRH 21CFR Subchapter J and to the requirements of IEC/EN 60825-1:1998-2001. Class 1, 2, 3R, Class II, and IIA products are not considered to be hazardous. The scanner contains internally a Visible Laser Diode (VLD) whose emissions do not exceed the maximum limits as set forth in the above regulations.
Appendix E: Laser Safety ATTENTION L’utilisation d’instruments optiques avec le scanneur augmente le danger pour les yeux. Les instruments optiques comprennent les jumelles, les microscopes et les verres grossissants. Ils ne comprennent pas les lunettes portées par l’utilisateur. German Dieser Scanner ist den in den Vereinigten Staaten geltenden Vorschriften des DHHS/CDRH 21 CFR Subchapter J und den Vorschriften der IEC/EN 60825-1:1998-2001 entsprechend bescheinigt.
International Caution Statements for CLASS 1, 2, 3R, II, and IIA Laser Devices Danish Denne scanner opfylder de amerikanske krav stillet i "DHHS/CDRH 21CFR Subchapter J" og opfylder også de krav, der stilles i IEC/EN 60825-1:1998-2001. Klasse 1, 2, 3R, klasse II eller klasse IIA produkter anses for at være sikre. Scanneren indeholder en Visible Laser Diode (VLD), der ikke overskrider maksimumgrænserne, som beskrevet i ovenstående reglement.
Appendix E: Laser Safety VAR FÖRSIKTIG Försök inte öppna eller reparera komponenter i den optiska kamaren. Om icke auktoriserad personal öppnar eller reparerar delar i den optiska kammaren, kan detta strida mot säkerhetsföreskrifterna för laserutrustning. Det optiska systemet får endast repareras på fabriken. VAR FÖRSIKTIG Användning av optiska system med scannern ökar risken för ögoskada. Optiska instrument inkluderar kikare, mikroskop och förstoingsglas, men inte användarens glasögon.
International Caution Statements for CLASS 1, 2, 3R, II, and IIA Laser Devices Portuguese Este scanner foi certificado nos EUA para atender os requisitos do subcapítulo J do DHHS/CDRH 21 CFR e os requisitos do IEC/EN 60825-1:1998-2001. Os produtos da Classe 1, 2, 3R, Classe II ou IIA não são considerados perigosos. O scanner contém internamente um Diodo de Laser Visível (VLD - Visible Laser Diode) cujas emissões não ultrapassam os limites definidos nos regulamentos mencionados acima.
Appendix E: Laser Safety Chinese Datalogic 62 Falcon® 4400 Series with Windows Mobile®
International Caution Statements for CLASS 1, 2, 3R, II, and IIA Laser Devices Japanese Datalogic Quick Reference Guide 63
Appendix E: Laser Safety NOTES 64 Falcon® 4400 Series with Windows Mobile®
DECLARATION OF CONFORMITY Datalogic hereby declares that the Equipment specified below has been tested and found compliant to the following Directives and Standards: EU Directives: 89/336/EEC EMC 2006/95/EC Low Voltage 1999/5/EC RE&TTE Standards: EN300 328 V1.6.1:2004 - Radio Emission EN 301 489-17 V1.2.
Corporate Headquarters Datalogic S.p.A. Via Candini, 2 40012 Lippo di Calderara di Reno Bologna - Italy Telephone: +39 051 3147011 Fax: +39 051 726562 www.mobile.datalogic.com Datalogic Mobile, Inc. 1505 Westec Dr. Eugene, OR 97402 Telephone: (541) 743-4800 Fax: (541) 743-4900 ©2007 Datalogic Mobile, Inc.
