User's Manual

XTend Max Reader User Manual – v. 0.2 December 2012 18
Do you have a problem identifying an animal?
9.3 The reading distance is too short
The maximum reading distance is obtained with the transponder (tag) perpendicular to the antenna
and aimed at the center of the antenna coil. If the tag is implanted into an animal its orientation may
not be optimal and therefore the reading distance may be reduced.
You might be close to a source of electromagnetic disturbances like video or TV. Move a few meters
away and try again.
Do not use the scanner on a steel table. The metal will reduce the performance of the antenna.
The reading distance is reduced if the transponder is still in the needle.
9.4 The scanner does not read the transponder
Change the angle of the scanner and try again.
Some types of transponders from other manufacturers are disturbed if placed in the center of the
scanner-antenna. It is possible that some tags will not function if placed in parallel and at the center
of the antenna. Change the direction of the tag or of the antenna.
9.5 The scanner does not work
Check the ambient temperature: it has to be between -5ºC and +45º C.
If you’re still having problems, please contact your dealer.
The Xtend Max scanner is a product developed and produced by DATAMARS, Switzerland.
Should you have any suggestions or require information regarding this or other DATAMARS
products, please contact your dealer.