User Manual

Datamatic, LTD. System Training Manual Version 06.09.09
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Confidential Datamatic, Ltd. 2009
Inaccurate Undercounting FIREFLY
Gas FIREFLY:
• Ensure the drive shaft is engaged properly and turns freely.
• Look at index speed; excessive index speed can cause under-counting. Continually undercounting
deltas usually means the account has an undersized meter, making both the meter and FIREFLY
miss counts.
Electric FIREFLY:
• Check connection of FIREFLY to power posts. Reconnect using the proper technique if needed.
• Confirm there are no reflective unpainted areas within the painted area of the disc.
• Check meter disc speed; excessive disc spend can cause under-counting. Continually undercounting
deltas usually means the account has an undersized meter, making both the meter and FIREFLY
miss counts.
Tightening Gas FIREFLY onto register
• Do not over-tighten screws on the Gas FIREFLY.
• Breakage due to negligence may not be covered under warranty.