7A300028 Rev.
Contents General Precautions ...................................................................................................... 1 Safety ........................................................................................................................... 1 1 Getting Started ....................................................................................................... 2 1.1 Unpacking the Printer...................................................................................... 2 1.
3.7.4 Printer Graphic Commands ................................................................... 16 3.7.5 Magnetic Card Reader Control Commands (When MCR is installed) ............. 16 3.7.6 Smart Card Reader Control Commands (when SCR is installed) .................. 17 3.7.7 Graphic Logo and Bar Code Commands................................................... 17 3.7.8 Printer Supervisory and Control Commands ............................................. 17 4 Printer Maintenance ........................
General Precautions Before using this product be sure to read through this manual. After reading please keep the manual in a safe place for future reference. The information contained herein is subject to change without notice of any type. Datamax-O’Neil is not responsible for any operational results regardless of missing information, errors or any misprinting in this manual.
1 Getting Started 1.1 Unpacking the Printer The ANDES 3 portable printer is a full featured portable receipt printer designed for varied job environments including field service, field sales, hospitality and restaurants, ticketing and many others where point of service receipts are required.
1.2 Installing and Charging the Battery Cartridge Note: One battery cartridge is included with the printer. Similar to a cordless phone battery, the printer’s battery must be charged before using it. Datamax-O’Neil batteries must be cycled several times to achieve maximum capacity. To cycle a battery fully, charge it and then allow full discharge through normal use in the printer. 1.2.1 Installing the Battery Note: Refer to Figure 2 below to install the battery pack in the printer.
1.2.2 Charging the Battery Plug battery charger adapter output cable into the battery charger connector as shown in Figure 3. FIGURE 3 – BATTERY CHARGER Plug battery charger adapter into the appropriate AC line voltage socket. The Yellow/Amber charging LED will illuminate indicating that the battery is being charged The battery will be fast charged and after about 180 minutes. The LED will turn off To remove the battery cartridge, open the battery door and tip the battery out of the printer.
1.3 Reading the LED Status The illustration below points out the location of the LED indicators described in Table 1. FIGURE 4 – LED INDICATOR LOCATIONS Note: Refer to the Troubleshooting guide to determine error or fault condition. Table 1 explains the LED indicator status.
1.4 Attaching Belt Loop System The belt loop system consists of two parts as seen in Figure 5: A knob located on the back part of the printer just above the battery door A strap with click on connector To attach the strap to the knob insert the knob located at the bottom of the printer into the slot of the connector. Pull down until you hear a click. The printer is now secure. The loop is then placed over your belt. Allow the printer to hang down to either the left or right hip.
2 Loading Supplies 2.1 Adding Paper or Labels The printer can print text, bar codes and graphics on thermal receipt paper. See “Supply Specifications” for the width, thickness requirements and approved vendors. Follow these steps to load printer paper. Open the paper door by pressing the Paper Door Unlock Button on the top cover as indicated in Figure 6. FIGURE 6 – OPENING PAPER DOOR Place the paper supply roll into the paper supply well.
Close the paper door and press close as shown in Figure 8. FIGURE 8 – CLOSING PRINTER 2.2 Tearing Paper The printer’s paper door acts as a tear bar. Pull one edge of the paper against the tear bar as indicated, then tear down and across against the tear bar to tear the paper. See Figure 8 for details. FIGURE 9 - TEARING PAPER The tear bar may have sharp edges. Note: Using the tear bar is the only way to tear the paper.
3 Using the Printer 3.1 Initial Power-Up and Self-Test Once the Battery is charged and the paper is loaded, an initial power up and self-test can be performed: Press the switch once. This turns printer on. LED #1 illuminates in green, blue or orange depending on the mode of communication. The printer will stay ON until it is manually tuned OFF. If the printer is set for infrared communications (IrDA) mode the printer will stay on all the time.
3.2 Connecting the Printer 3.2.1 The ANDES 3 printer supports Serial RS232 and IrDA compatible infrared communication interfaces. Radio frequency (RF) Bluetooth ™ communication is available as an optional feature as well as 802.11 interfaces. Serial, IrDA, Bluetooth and 802.11b communication settings can be changed via a DIP switch located on the control card. Printer drivers for Windows 95/98/NT/2000 and XP are available from Datamax-O’Neil.
3.2.2 Setting Dip Switches ON 1 2 3 4 5 6 7 8 FIGURE 12: EXAMPLE: DIP SWITCH #1 SHOWN IN ‘ON’ POSITION Note: Use care when changing dip switch settings. Carefully use a pointer on the dip switch you are going to change. DO NOT use a screw driver or apply excessive force. 3.2.
3.3 Communications 3.3.1 The ANDES 3 Printer is able to support two modes of communication simultaneously – Either RS232 and IrDA (If Dip switch #1 is ON) or RS232 and 802.11b or Bluetooth ™ (If Dip switch #1 is OFF and Dip Switch #2 is ON). Dip Switch #2 is used to control the RS232 Port. If the Switch is turned ON the RS232 port is disabled and if it is turned OFF the RS232 Port is enabled. If RS232 interface is not required, disabling the port will save battery power. Bluetooth or 802.
3.4 Infrared Communications Mode (IrDA) Dip Switch #1 must be in the position. The printer can be powered up by pressing the power switch If no IrDA connection is made, the printer will automatically power down to a lower power level to conserve battery life. It will remain in a “sleep” mode until an IrDA connection is made, at which time the printer will “wake” up and print the requested data Pressing the power switch again will turn the printer . 3.5 Bluetooth/802.
Table 4 - Magnetic Card LED Indicator LED Indicator Green Red State Status ON Ready/waiting for card to be swiped. OFF Good swipe - Card data read Card not ready to be swiped. Error reading card’s data. ON OR FIGURE 14: USING THE MAGNETIC CARD READER 3.7 Programming Information This section lists the printer control commands strings. Note: System Developers: Please refer to ANDES 3 developer’s manual for further details.
3.7.1 ASCII Control Characters Character EOT BS HT LF VT FF CR SO SI XON AUXON XOFF NORM AUXOFF CANCEL ESC EXTEND EXTEND OFF 3.7.2 Hex/Dec 04/04 08/08 09/09 0A/10 0B/11 0C/12 0D/13 0E/14 0F/15 11/17 12/18 13/19 14/20 15/21 18/24 1B/27 1C/28 1D/29 CONTROL ACTION End Of Text Back Space Horizontal Tab Line Feed Vertical Tab Form Feed Carriage Return Shift Out Shift In Transmitter On. Printer on.
Table 5 shows the International and PC Line Character sets from 32 through 255. Table 5: International and PC Line Draw Character Set 3.7.4 Printer Graphic Commands Command String ESC - ‘a’ – n ESC - ‘J’ – n ESC - ‘P’ - ‘#’ ESC - ‘P’ - ‘$’ ESC - ‘V’ - n1 – n2 ESC - ‘v’ - n1 – n2 3.7.5 Printer Action Select dot line spacing between printed lines. Graphic Line Feed command Select Online mode, characters printed as received.
3.7.6 Smart Card Reader Control Commands (when SCR is installed) Command String ESC - ‘M’ - ‘nn’ - ‘7’- Cr ESC - ‘M’ - ‘nn’ - ‘8’- Cr 3.7.7 Graphic Logo and Bar Code Commands Command String ESC – L – G –n ESC – G - 0x0FF ESC – L – g – n ESC - 'z' - n1 – n2 – L - [data] ESC - 'Z' - n1 – n2 – L - [data] ESC - ‘Q’ - ‘J’ – n ESC - ‘Q’ - ‘Q’ – n ESC - ‘Q’ - ‘F’ – m ESC - ‘Q’ - ‘B’ – m 3.7.8 Printer Action Select SCR in direct mode with Serial RS232. (nn) is the auto timeout of the SCR.
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4 Printer Maintenance 4.1 Print Head Cleaning Instructions You may need to clean the print head and platen roller after printing a number of rolls of paper, whenever you load new supplies or when you see voids in the printout. Do not use sharp objects to clean the print head. This may damage the printer and require service. Open the paper door by pressing the Paper Door Unlock Button on the top cover as shown in Figure 4. The paper supply door will pop up. Remove the paper roll.
4.2.1 4.2.2 Important Notes on Charging Batteries The model ANDES 3 printers require an adapter output of 10VDC/1.32A. The battery Fast-charge is initiated each time the power adapter is connected to the printer The Fast-charge controller checks the battery’s voltage and temperature, before the start of the fast recharge process.
Press switch and wait until all LED’s are off Plug the AC power adapter into the printer. Press ; the green LED is illuminated and after about 20 seconds the LED should go off If the amber LED is on, this will continue on through this test indicating that the battery is accepting a charge and that the charge circuit is ok. At the end of a 180 minute charge cycle the LED will go off. 4.4 Battery and Safety Information The printer is powered by a 7.4V Li-Ion battery cartridge.
4.6 Troubleshooting Problem Does not feed paper or has a paper jam. Does not print Action Light printing Remove any jammed supply Reload paper supply. Check or replace the printer’s battery Make sure the paper supply is loaded correctly, not backwards. Verify communication between the host device and the printer by disconnecting the communication cable and performing a printer self test. Check or recharge the battery Adjust the print contrast through print application.
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5 Specifications 5.1 Printer Specifications Height: Width: Length: Weight: w/battery & supply Shipping weight: Power: Operating Temp. Limits: Storage Temp. Limits: Operating Humidity Limits: Storage Humidity Limits: Print Width: Printing Method: Print Speed: Supported Fonts: (Bitmap) Supported Bar Codes: Memory: Charging Time: Communications: Print Ratio: 2.5 inches (64mm) 6.5 inches (167mm) 7.5 inches (192mm) 1.8 lbs. (850g) 3.3 lbs. (1.5kg) 7.
5.3 Regulatory Notes 5.3.1 FCC Part 15 Class B This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
6 Customer Support Datamax-O'Neil Americas Orlando, FL USA Monday - Friday 8:00am - 6:00pm EST Tel: 407-523-5540 Fax: 407-523-5542 tech_support@datamax-oneil.com Datamax-O’Neil EMEA Valence France Monday - Friday 0830 - 1700 GMT Tel: + 33 (0) 4 75 75 63 00 Fax: +33 (0) 4 75 82 98 38 eurotech@datamaxcorp.com Datamax-O'Neil Asia-Pacific Singapore Monday - Friday 0830 - 1730 Tel: +65 6505 2250 Fax: +65 6769 8135 tsaspa@datamax-oneil.
