Operator’s Manual
Copyright Information CG Triumvirate is a trademark of Agfa Corporation. CG Times based upon Times New Roman under license from the Monotype Corporation. Windows is a registered trademark of the Microsoft Corporation. Ethernet is a registered trademark of Xerox Corporation. All other brand and product names are trademarks, service marks, registered trademarks, or registered service marks of their respective companies.
Agency Compliance and Approvals C US Listed UL60950-1: 2003 2nd Edition Information Technology Equipment CSA C22.2 No. 60950-1-07 2nd Edition The manufacturer declares under sole responsibility that this product conforms to the following standards or other normative documents: EMC: EN 55022 (2006, A1 :2007) Class B EN 50024 (1998, A1:2001, A2:2003) Safety: This product complies with IEC 60950-1, 2nd Edition, 2005-12 ROHS: 2002/95/EC LVD: 2006/95/EC Gost-R GB4943-2001, GB9254-2008, and GB17625.
Important Safety Instructions The exclamation point within an equilateral triangle is intended to alert you to the presence of important operating and maintenance instructions. This unit has been carefully designed to provide years of safe, reliable performance. As with all electrical equipment, however, there are some basic precautions that you should follow to avoid personal injury or printer damage: Before using the printer, carefully read all the installation and operating instructions.
Contents Overview..................................................................................................... 1 1.1 About the Printer ............................................................................... 1 1.1.1 Standard Features .................................................................... 1 1.1.2 Optional Features ..................................................................... 3 Getting Started ................................................................................
4.1.1 The Display ........................................................................... 32 4.1.2 Keypad Functions ................................................................... 33 4.2 The System Menu............................................................................ 34 4.2.1 Media Settings ....................................................................... 35 4.2.2 Print Control .......................................................................... 38 4.2.3 Printer Options ......
5.3 Reset Methods ................................................................................ 89 5.3.1 Soft Reset ............................................................................. 89 5.3.2 Level One Reset ..................................................................... 90 5.3.3 Level Two Reset ..................................................................... 90 5.4 Printhead Assembly Adjustments ....................................................... 90 5.4.
Specifications.......................................................................................... 119 7.1 General.........................................................................................119 7.2 Model-Specific Specifications ............................................................120 7.3 Approved Media and Ribbon .............................................................130 Appendix A..............................................................................................
1 Overview 1.1 About the Printer Congratulations on your purchase of an H-Class printer (hereafter referred to as “the printer”). This manual provides information regarding printer setup, operation, and care. To print label formats, refer to the instructions provided with your labeling software; or, if you wish to write custom programs, a copy of the Class Series 2 Programmer’s Manual can be found on the Accessories CD-ROM and at our web site at http://www.datamax-oneil.
Model and Type Feature (continued) H-4xxx H-6xxx H-xxxxX Standard Standard Tall Direct Thermal Printing X X X Downloadable Firmware Upgrades X X X DRAM Memory (MB) 16 16 16 EFIGS Multi-Language Support X X X Ethernet LAN X X X Fault Handling with Reprint & Void X X X Flash Memory (MB) 8 8 8 Graphics Display (128 x 64 pixels) X X N/A Optional Optional X Host-Accessible Memory X X X IEEE 1284 Compliant Parallel Interface X X X IntelliSEAQ Printhead X X X I
1.1.2 Optional Features (available except as noted) The following optional features are offered for the printer: 40 mm Media Hub (H-4xxx and H-4xxxX models only) A media hub that accommodates 40-millimeter cores. DMXrfNetII A WiFi Ethernet card with many features, including: 802.
Linear Scanner (H-4xxx and H-4xxxX models only) A CCD scanning device with data capture and integrated label voiding features to ensure the integrity of printed bar codes. Media Cutter A rotary-type device that cuts material with a maximum thickness of .01 inch (.254 mm) into lengths as small as 1.25 inches (31.8 mm).
Option Installation The table below lists the experience needed to install the options described above. For more information, contact your dealer or Datamax-O’Neil.
6 H-Class
2 Getting Started 2.1 Unpacking The printer has been carefully packaged to prevent transit damage. (Inspect the container for damage and, if evident, notify the shipping company before acceptance.) After removing the packaging, check the contents of the shipment. The following items are included: Printer Power Cord Quick Start Guide Accessories CD-ROM Warranty Card Any special or additionally purchased items H-Class Save the carton and packing material for future use.
2.1.1 Additional Requirements Other items can also be needed for operation: An interface cable (see Section 2.2.2); Applicable media (see Section 7.3); and, Applicable software (consult the Accessories CD-ROM, your dealer, or DatamaxO’Neil). 2.2 Installation The printer features an auto-ranging power supply and several different interface types for easy installation. Ensure that the Power Switch is OFF when making printer connections. 2.2.
2.2.2 Connecting an Interface Cable The printer can be interfaced to a host device via Ethernet, Parallel, Serial, and USB ports. Following power-up (or after inactivity), interface port selection occurs automatically upon detection of valid data. If incoming data flow stops as the Host Timeout period (see Section 4.2.5) is met, partially received formats will be ignored and the port selection repeated. • To change an active port immediately, cycle the power OFF and ON.
RS-232C cabling configurations and part numbers are shown below (contact your reseller for ordering information). USB Connection The USB interface connection may differ slightly depending upon the operating system and hardware configuration of the host computer. Basic connections are shown below. 2.2.
Using Memory Functions Download your files to the device using Windows Explorer or DMX Config; see FILE HANDLING DEFINITIONS in Appendix A. The following examples highlight several ways to use memory devices; unless otherwise noted, see MODULES in Section 4.2.3 for details about function selections. • Files that reside in Module “X” cannot be copied; see Appendix A for module details.
To copy firmware stored on a module to the printer: 1.Press the TEST button then select User Defined Label. 2.Select the module ID and the firmware file. To print files stored on a module: 1.Press the TEST button and then select User Defined Label. 2.Select the module ID then the file to print. To print directly from stored files at power-up, see User Label Mode in Section 4.2.4. To print a previous label format that is stored in memory: 1. Press the MENU button then select Printer Options. 2.
3 Setting up the Printer 3.1 Media Loading Load media according to its type and source, after performing these prerequisites: A. Raise the cover. B. Rotate the Printhead Latch counterclockwise then raise the Printhead Assembly.
C. Slide the Media Guide outward. D. Rotate the Media Guide upward. E. Proceed according to the source of the media being installed: 14 • If using internally supplied (roll media) sources, see Section 3.1.1; or, • If using externally supplied sources (e.g., boxed fanfold stock), see Section 3.1.2.
3.1.1 Internal Media Sources A. Slide Roll Media completely onto the Media Hub. B. Route the media under the Media Guide Extrusion then out the front of the printer, as shown. C. Rotate the Media Guide into the DOWN position and then slide the guide inward until it rests lightly against the edge of the media.
D. If loading media for the first time, or if switching media types, widths, or configurations, position the Media Sensor as detailed in Section 3.2; otherwise, go to Step E. If loading thermal transfer media, also load ribbon; see Section 3.3. E. Lower the Printhead Assembly then rotate the Printhead Latch completely clockwise. F. Close the cover. With READY displayed, press and hold the FEED Key until at least one gap (or mark) advances; see Section 3.4.
3.1.2 External Media Sources A. Place the media supply (box or roll) parallel to and in-line with the Rear Media Loading Slot or Bottom Media Loading Slot, in a position that will not cause the media to twist or turn as it feeds from the source. If loading reflective media, be sure that the material enters the printer with the black marks facing down. B. Route the media into the printer through the Rear Media Loading Slot or Bottom Media Loading Slot, and if equipped over the Rewind Hub. C.
E. If loading media for the first time, or when switching media types, widths, or configurations, position the Media Sensor as detailed in Section 3.2; otherwise, go to Step F. If loading thermal transfer media, also load ribbon; see Section 3.3. F. Lower the Printhead Assembly then rotate the Printhead Latch completely clockwise. G. Close the cover. With READY displayed, press and hold the FEED Key until at least one gap (or mark) advances; see Section 3.4.
3.1.3 Rewinding Media When equipped with the Internal Rewind option, outputs can be rewound or, with the addition of a Peel and Present option, dispensed automatically for application. If equipped, follow the instructions below to begin using the Internal Rewinder: A. Press down on the Tab then pull outward to remove the Front Fascia. B. Remove Thumbscrew and Tear Plate.
C. Place the Arcplate on the front of the printer (as shown below) and tighten the Phillips Head Screw to secure it; or, to use the Peel and Present option attach that device. D. Proceed according to your application: • To rewind labels onto an empty media core (tall models only), go to Step E. • To dispense labels using a Peel and Present option, refer to the instructions included with that option. E.
F. Align the Tabs on the Rewind Core Adapter to the Slots in the hub, and then slide the Rewind Core Adapter onto the middle of the hub. G. Grasp the end of the hub and, while pulling outward, squeeze the hub together until it collapses then slide Rewind Core Adapter toward the Centerplate until it locks in place.
H. Slide an Empty Media Core (3” diameter) onto the Rewind Core Adapter. I. Slide the Rewind Retainer into the Empty Media Core then close the Locking Lever. J. H-8308X users (all others go to Step K), close the Rewind Support then rotate the latch 1/4 turn clockwise to lock the Rewind Support. K. With label stock installed as described in Loading Roll Media, repeatedly press the FEED Key until about 20 inches (50 cm) of media has been output.
L. Route the media back into the printer and around the media core (as shown below) then tape the leading edge to the media core. Rotate the Hub by hand to take up any slack in the media. There should be at least 2 or 3 full wraps of the media on the empty core before starting printing to ensure tight rewinded rolls. M. Enter the menu, go to PRINTER OPTIONS / REWINDER, and select Enable. Exit the menu and save your changes.
Unloading the Internal Rewinder To unload the Internal Rewinder, open the Locking Lever, remove the Rewind Retainer, and slip the roll of labels (and core) off the Rewind Core Adapter. Removing the Adapter Core To switch from label rewinding to label peeling, remove the Rewind Core Adapter as follows: A. Remove labels from the Internal Rewinder. Open the Rewind Support (8" wide models only). B. Rotate the Rewind Hub so that the Tabs are in a horizontal position, as shown. C.
3.2 Media Sensor Adjustment Position the Media Sensor for proper label detection: A. Raise the Printhead Assembly. Note the Red Dot (see illustration below) that identifies the location of the Media Sensor. B. Grasp the Slide Tab to position the Red Dot according to the Media Type, as detailed below.
C. Lower the Printhead Assembly then rotate the Printhead Latch completely clockwise. D. If necessary, return to Media Loading to complete the setup process; otherwise, close the cover. With READY displayed, press and hold the FEED Key until at least one gap (or mark) advances; see Section 3.4. If using REFLECTIVE or CONTINUOUS media, select the appropriate SENSOR TYPE; see Section 4.2.1. 3.
B. In the direction appropriate for the ribbon type being installed (Coated Side In or Coated Side Out), slide a Ribbon Roll completely onto the Ribbon Supply Hub, as shown below. The coated (inked) side of the ribbon must face the media. Coated Side In (CSI) Ribbon Coated Side Out (CSO) Ribbon C. Route the ribbon under the Ribbon Idler then out the front of the printer.
D. Route the ribbon up and around the Ribbon Take-Up Hub. Wrap the ribbon several times clockwise (as indicated by the directional arrows) around the hub to secure it. E. Lower the Printhead Assembly then rotate the Printhead Latch completely clockwise. F. Close the cover. With READY displayed, press and hold the FEED Key until at least one gap (or mark) advances; see Section 3.4. 28 Remove used ribbon when the Ribbon Roll is depleted: Pull the empty core from the Ribbon Supply Hub.
3.4 Quick Calibration Quick Calibration fine-tunes the printer for your media and should be performed during initial setup or after switching media. With media installed and the sensor position adjusted, perform calibration as follows: With the printer idle, press and hold the FEED Key until one complete label advances and then release the key. Upon successful completion, CALIBRATION COMPLETED will be displayed followed by READY.
30 H-Class
4 Using the Control Panel 4.1 Layout The Control Panel is an event-driven user interface composed of a graphics display and keypad.
4.1.1 The Display The Display (see Section 4.1) provides printer information: • Current time and date; • Soft Key Labels to denote Soft Key functions; • Label counts during batch jobs; • When in Menu Mode, the System Menu; • When in Test Mode, the Test Menu; • Various messages; and, • Real-time status notifications (see below). Display Size Large Current State Icons* Small Initialization, typically brief (but a damaged or invalid printhead can delay the process).
4.1.2 Keypad Functions The Keys and Buttons of the Keypad (see Section 4.1) control printer functions: • The Soft Keys are mode-dependent, changing functions as needed; and, • The Navigation Buttons allow movement through and changes to menu items and parameters, where the highlighted item is selectable (by pressing ENTER) or enabled (e.g., a default setting).
4.2 The System Menu The System Menu is composed of seven menu branches: MEDIA SETTINGS PRINT CONTROL PRINTER OPTIONS SYSTEM SETTINGS COMMUNICATIONS DIAGNOSTICS MCL OPTIONS To enter the System Menu, press the Menu Button. (This places the printer in Menu Mode, taking it offline, halting the processing of new data.) 34 • Prompts may appear before menu access is granted or before changes are enacted; see Section 5.1.1. • MENU MODE controls the access level; see Section 4.2.4.
4.2.1 Media Settings The Media Settings menu contains label and ribbon settings, and printhead maintenance selections. Menu Item MEDIA TYPE Details Selects the printing method, where: DIRECT THERMAL Sets printing for heat reactive media. THERMAL TRANSFER Sets printing for media that requires ribbon to produce an image. SENSOR TYPE Selects the Top Of Form (TOF) sensing method used to determine the leading edge of the label, where: GAP Senses the gaps or notches in the media.
Media Settings (continued) Menu Item RIBBON LOW OPTIONS RIBBON LOW DIAMETER (1.00 – 2.00 in.) 1.38 PAUSE ON RIBBON LOW Defines the response when THERMAL TRANSFER is selected and the ribbon supply diminishes, where: Sets the threshold that will trigger a Low Ribbon Warning prompt, where: Is the outer diameter size of the roll. Sets the printer to pause when the Ribbon Low Diameter setting is met, where: ENABLED Forces you to press the PAUSE Key to proceed with the print job.
Media Settings (continued) Menu Item PRINTHEAD CLEANING CLEAN HEAD SCHEDULE 0 – 200 in.(* 1000) 000 Details Controls printhead cleaning alerts and functions, where: Specifies the inch (or centimeter) count (multiplied by one thousand) at which to clean the printhead. If this count is exceeded three times, a Head Cleaning Fault will occur. Zero (000) disables this function. CLEAN HEAD COUNTER Indicates the number of inches (or centimeters) since a cleaning was last initiated.
4.2.2 Print Control The Print Control menu contains print quality, throughput and formatting functions: Menu Item HEAT (0 – 30) 10 PRINT SPEED XX.X in/sec Details Controls the burn-time of the printhead (selectable as “Heat” in most labeling programs), where: Is the number based on duration, corresponding to print darkness. Controls the rate of label movement during printing, where: Is the speed; see Appendix C for the model dependant default and range. FEED SPEED XX.X in/sec REVERSE SPEED X.
Print Control (continued) Menu Item PRESENT DISTANCE (0 – 4.00 in.) AUTO 0.00 Details Sets the label stop position, where: Is the label output distance. The default setting (Auto) configures this distance according to the positioning requirements of the attached device (e.g., tear bar, cutter, etc). TOF PRECEDENCE When set to 0.01 in., NONE is assumed; a zero (0) positioning value will be used.
4.2.3 Printer Options The Printer Options menu contains module, file handling, and option functions: Menu Item MODULES DIRECTORY PRINT FILE PROCESS FILE FORMAT MODULE Details Controls memory handling functions, where: Allows viewing and printing of available space and file types (including plug-ins) present on a module. Only detected modules will be listed, and selecting ALL will display all results; see Appendix A. Prints selections from listings of available files, including .dlb, .dpl, .prn and .
Printer Options (continued) Menu Item PRESENT SENSOR MODE Details Controls the Present Sensor or the Peel and Present option, where: Sets the detection method and response of the printer, where: DISABLED Disables the option. AUTO Detects, enables, and sets the label stop location for the sensor option; if not detected, the option will be ignored. Enables and sets the label stop location for the option; if not detected, a fault will be generated.
Printer Options (continued) Menu Item SCANNER MODE Details Controls the Linear Scanner option (see the Class Series 2 Programmer’s Manual for bar code applicability), where: Sets the detection method and response of the printer, where: DISABLED Disables the option. AUTO Detects and enables the scanner; if not detected, the option will be ignored. ENABLED Enables the scanner; if not detected, a fault will be generated.
Printer Options (continued) Menu Item MIN READABLE HEIGHT DISABLED 1/16 – ½ in. (1.5 – 12.5 mm) Details Ensures bar code integrity by setting a minimum distance for identical decodes, where: Uses REDUNDANCY LEVEL to ensure bar code integrity. Sets the read height (e.g., a setting of ¼ requires .25 inches of the bar code height be 100% readable). REDUNDANCY LEVEL (1X – 6X) 3X Ensures bar code integrity by specifying a consecutive number of identical decodes, where: Sets the read count (e.g.
Printer Options (continued) Menu Item RFID Details Controls the RFID option, where: RFID MODULE Sets the mode of RFID operation, where: DISABLED Disables the option. HF Selects the High Frequency (13.56 MHz) option. UHF MULTI-PROTOCOL Selects the Ultra High Frequency (868-956 MHz) option. RFID POSITION (1.10 - 4.00 in.) 1.10 HF SETTINGS TAG TYPE ISO 15693 TI PHILIPS ST LRI512 ST LRI64 AFI VALUE (00 – FF) 00 AFI LOCK 44 If not detected, this selection will result in a DISABLED message.
Printer Options (continued) Menu Item DSFID VALUE (00 – FF) 00 DSFID LOCK Sets the Data Storage Format Identifier value, where: Is the hex value. Locks the Data Storage Format Identifier value, where: ENABLED Is write-protected. DISABLED Is not protected. EAS VALUE (00 – FF) 00 AUDIO INDICATOR Selects the Electronic Article Surveillance value, where: Is the hex value. Controls the buzzer, where: ENABLED Allows sound. DISABLED Inhibits sound.
Printer Options (continued) Menu Item TAG DATA SIZE Sets the tag data size, where: 96-BIT Selects 96 bits (24 hexadecimal characters or 12 ACSII characters). 64-BIT Selects 64 bits (16 hexadecimal characters or 8 ACSII characters). POWER ADJUST (-04 04) 000 KILL CODE 00 00 00 00 ACCESS CODE 00 00 00 00 GEN 2 LOCK ACTION Adjusts the applied power, where: Is the power level, in 1.0 dBm increments. Sets the code to permanently deactivate the tag, where: Is the code, in the form B3, B2, B1, B0.
Printer Options (continued) Menu Item LOCK AFTER WRITE Details Allows the tag to be locked after programming, where: ENABLED Locks the tag. DISABLED Does not lock the tag. RETRY ATTEMPTS (0 - 9) 3 PERFORM CALIBRATION YES NO SET DEFAULTS Sets the number of retry attempts, where: Is the retry count before a fault is declared.
Printer Options (continued) Menu Item GPIO PORT GPIO DEVICE Details Controls the optional Applicator Interface Card’s GPIO function, where: Sets the option to work with a specific device type, where: DISABLED Disables the option. APPLICATOR Enables parameters for related label applicator functions: • Completion upon last SOP, de-asserts Data Ready (DRDY); • FEED allowed at any time; and, • DRDY upon PAUSE.
Printer Options (continued) Menu Item END OF PRINT Details Sets the type of output signal generated to indicate EOP, where: LOW PULSE Outputs a low pulse upon completion. HIGH PULSE Outputs a high pulse upon completion. ACTIVE LOW Outputs a logic low upon completion. ACTIVE HIGH Outputs a logic high upon completion. RIBBON LOW Sets the low ribbon signal (as determined by RIBBON LOW OPTIONS; see Section 4.2.1), where: ACTIVE LOW Outputs a logic low when the roll size reaches the setting.
Printer Options (continued) Menu Item ERR ON PAUSE (APP2) Details Sets the output when a service required fault occurs (Applicator Interface Card Type 2 equipped only), where: ENABLED Enables the output signal. DISABLED Disables the output signal. REWINDER Controls the Powered Internal Rewinder option, where: MODE Sets the detection method and response of the printer, where: DISABLED Disables the option.
4.2.4 System Settings The System Settings menu contains operating, control, and formatting functions: Menu Item MENU MODE Details Sets the menu access level, where: USER MENU Accesses limited basic menu items. ADVANCED MENU Accesses all menu items. CONFIGURATION FILE Controls the creation, storage, and recall of printer configuration files (see Appendix E), where: RESTORE AS CURRENT Lists the files available and then, after selection, reconfigures the printer according to that file.
System Settings (continued) Menu Item DOUBLE BYTE SYMBOLS Details Selects the code page (see the Class Series 2 Programmer’s Manual) used for the ILPC option (unless otherwise specified), where: JIS Selects Japanese Industry Standard. SHIFT JIS Selects Shift Japanese Industry Standard. EUC Selects Extended UNIX Code. UNICODE Selects Unicode (including Korean). GB Selects Government Bureau Industry Standard, Chinese (PRC). BIG 5 Selects Taiwan encoded.
System Settings (continued) Menu Item Details PRINTER KEY Identifies the unique key number of the printer, in the form: vvvv-cwxx-yyyyyy-zzz Where: vvvv – Represents the printer model number. cwxx – Represents the hardware and software levels, where: c – Is the printer class. w – Is the main board hardware level. xx – Is the software feature level: 10 = Standard DPL 20 = Internal CG Times Font Increases beyond the feature level require authorization. yyyyyy – Is a manufacturing date code.
System Settings (continued) Menu Item FORMAT ATTRIBUTES Details Defines the way overlapping text, bar codes, and graphics are printed, where: TRANSPARENT Prints intersecting areas, for example: XOR Obliterates intersecting areas, for example: OPAQUE Overwrites intersecting areas with those last formatted, for example: LABEL ROTATION ENABLED Allows the label format to be flipped 180 degrees, where: Prints formats after 180° rotation. DISABLED Prints formats without rotation.
System Settings (continued) Menu Item SECURITY SELECT SECURITY Details Allows menu password protection, where: Enables or disables the security feature, where: The default password must be changed to activate. DISABLED Accesses all areas. SECURE MENU Sets a password requirement for menu access. MENU AND TEST Sets a password requirement for menu and test access. ADVANCED MENU Sets a password requirement for Advanced Menu access.
System Settings (continued) Menu Item INPUT MODE Details Defines the type of processing that occurs when data is received, where: DPL Processes data for standard DPL printing. LINE Processes data for Line Mode (template) printing. PL-Z Processes data for PL-Z printing. AUTO Identifies then activates the appropriate emulation parser for the data. USER LABEL MODE ENABLED DISABLED DPL EMULATION Correct identification can be dependent upon the HOST SETTINGS / HOST TIMEOUT (see Section 4.2.5).
System Settings (continued) Menu Item COLUMN EMULATION (XXX – XXX DOTS) XXX Details Allows the column dot count to be adjusted, where: Is the printed number of dots per inch (or mm) thereby reducing the width of the produced format; see Appendix B. ROW EMULATION No adjustment occurs at the default setting.
System Settings (continued) Menu Item FONT EMULATION Details Allows font substitution, where: STANDARD FONTS Prints using standard (internal) fonts. CGTIMES Prints using CG Times font. USER ID S50 Prints using a downloaded font. LABEL STORE Determines the data content when retrieving stored label formats, where: STATE & FIELDS Recalls the printer state (i.e., heat, speeds, etc.) and the formatting commands for a stored label. FIELDS ONLY Recalls the formatting commands for a stored label.
System Settings (continued) Menu Item FAULT HANDLING LEVEL Details Determines the label disposition and user action if a fault occurs, where: Sets the printer response upon declaration of a fault, where: NO REPRINT Stops printing and declares a fault. Then, following correction of the problem, the FEED Key must be pressed to clear the fault. STANDARD Stops printing and declares a fault.
System Settings (continued) Menu Item VOID DISTANCE (0.10 to 2.00 in.) 0.50 Details Sets the distance to print VOID on a faulted label, where: Is the distance, measured from the trailing edge, which establishes the text size. RETRY COUNT (0 – 3) 1 BACKFEED ON CLEAR Sets the number of printing attempts before declaring a fault, where: Is the count. Greater than 1 (one) counts are valid only when Linear Scanner or RFID equipped.
4.2.5 Communications The Communications menu contains interface port and host control functions: Menu Item SERIAL PORT A BAUD RATE 1200 BPS 2400 BPS 4800 BPS 9600 BPS 19200 BPS 28800 BPS 38400 BPS 57600 BPS 115000 BPS PROTOCOL Details Controls the RS-232 communications settings for Serial Port A, where: Sets the serial communication rate, where: Is the serial speed in Bits Per Second. BOTH Sets the data flow control method (handshaking), where: Uses XON/XOFF and CTS/DTR. SOFTWARE Uses XON/XOFF.
Communications (continued) Menu Item SERIAL PORT C Details Controls the settings for the optional Applicator Interface COM C (J4) port, where the settings are the same as those given for the SERIAL PORT A. SERIAL PORT D Controls the settings for the optional Applicator Interface COM D (J3) port, where the settings are the same as those given for the SERIAL PORT A. PARALLEL PORT A PORT DIRECTION The maximum baud is 38.4K BPS.
Communications (continued) Menu Item WLAN UNSECURED Details Selects WiFi operation, where: NO Exits the menu item without changing the current settings. YES Returns the NIC Adapter default values then sets Discovery to “Enable,” SSID to “Any,” and WLAN network type to “Infrastructure.” WLAN ADHOC Selects the DMXrfNetII default parameters, where: NO Exits the menu item without changing the current settings. YES Restores WiFi defaults and initiates infrastructure mode with an SSID of “Any.
Communications (continued) Menu Item SUBNET MASK 255.255.255.000 GATEWAY 192.168.010.026 SNMPTRAP DESTINATION 000.000.000.000 Details Specifies the static Subnet Mask Address, where: Is the address in standard octet format. Specifies the network Gateway Address, where: Is the address in standard octet format. Specifies the SNMP Trap Address, where: Is the address in standard octet format where SNMP traps will be sent when SNMP service is installed on your receiver.
Communications (continued) Menu Item FTP Sets File Transfer Protocol to transfer data, where: ENABLED Allows FTP. DISABLED Disables FTP. MTU (512 - 65515) 01500 GRATUITOUS ARP (0 - 2048) 0000 Sets the Maximum Transmission Unit packet size, where: Is the packet size, in bytes. Sets the Address Resolution Protocol notification rate, where: Is the time, in minutes. PORT NUMBER Sets the network communications port, where: (1 - 65535) 09100 TCP KEEPALIVE Is the Port Number.
Communications (continued) Menu Item NETWORK REPORT Details Allows viewing or printing of the network status report, where: VIEW Displays the report. PRINT Prints the report: NETWORK REPORT WED 03:15PM 23JUL2008 CURRENT PRINTER INFO MACO: 00:0D:70:0B:8B:B9 IP ADDRESS: 192.168.10.26 SUBNET MASK: 255.255.255.0 GATEWAY: 192.168.10.26 DHCP: ENABLED SNMP: ENABLED PORT NUMBER: 9100 NETBIOS NAME: DMX_038BB9 WLAN MODULE MODULE FW VERSION: 4.3.0.24 RADIO FW VERSION: 1.1.1.111.8.4.0.
Communications (continued) Menu Item FEEDBACK CHARACTERS Details Allows the return of printer codes, where: ENABLED Sends the host a Hex 1E (RS) after each label and a Hex 1F (US) after each batch successfully prints. DISABLED Sends no feedback characters. ESC SEQUENCES Sets handling for data containing invalid ESC sequences, where: ENABLED Processes commands normally. DISABLED Ignores ESC control codes during processing (as some systems send “banners” to the printer).
Communications (continued) Menu Item CNTRL-CODES (DATA) Details Determines how host Control Codes are handled, where: ENABLED Processes software commands normally. DISABLED Controls the setting via the menu; see CONTROL CODES, above. STX-V SW SETTINGS Determines how a host option enable command is handled, where: ENABLED Processes the command normally. DISABLED Controls settings via the menu; see Section 4.2.3.
Communications (continued) Menu Item PROCESS SOH (DATA) 4.2.6 Details Determines the response to an Immediate Command (e.g., Get Status, Module Storage, etc.), where: DISABLED Processes commands normally. ENABLED Interrupts operations upon SOH receipt to process the command. Diagnostics The Diagnostics menu contains testing functions: Menu Item HEX DUMP MODE Details Determines how the printer handles host data, where: DISABLED Processes data normally.
Diagnostics (continued) Menu Item Details TEST REWINDER Tests the Powered Internal Rewinder, where: PERFORM TEST 001 TIMES Selects the number of rotations (0 - 999) to perform and then displays the PASS / FAIL results for each attempt.
Diagnostics (continued) Menu Item TEST SCANNER Details Tests the Linear Scanner, where: ALIGNMENT TEST Reads a bar code then displays the decoded data, the code type and scan count, repeating. SCAN TEST Reads a bar code then displays the decoded data, the code type and scan count, non-repeating. TEST RFID Tests RFID, where: TAG DATA Reads the data encoded on a tag. DEVICE VERSION Displays the type and version of the encoding device.
Diagnostics (continued) Menu Item PRINT Details Prints the data: iPH REPORT TUE 12:44PM 23MAY2006 4212-HE25-060224-090 PRINTHEAD SERIAL #: 5x-00289 PRINTHEAD MODEL # 163 PRINTER SERIAL # 60430014 PRINTHEAD INCHES 1334900 INSTALLATION DATE - INITIAL 02/02/2006 INSTALLATION DATE - LAST 08/06/2006 PRINTHEAD CLEANING CLEAN PROCEDURES: 5 CLEAN COUNTER RESET 5 NUMBER OF INCHES LAST- 0 SAVE Saves the data to an external storage device; see Section 2.2.3.
4.3 The Test Menu The (Quick) Test Menu contains resident format selections that are printed at selected heat and speed settings. Use full width media to capture the entire format; otherwise, adjust the printer and set the Label Width. To enter the Test Menu, press the TEST Button. (In Test Mode the printer is offline, halting the processing of new data.) 4.3.1 • To print a format, scroll to that item then input a quantity and press ENTER. • To stop printing press CANCEL.
4.3.2 Ribbon Test Label The Ribbon Test Label serves as a transfer function indicator for printers equipped with the thermal transfer option. Consisting of a fence-oriented bar code, this format can be used to ensure component functions and ribbon path alignment. 4.3.3 Test Label The Test Label serves as an indicator of printhead functionality. The format consists of patterns that exercise all thermal elements. 4.3.4 Validation Label The Validation Label serves as an overall quality indicator.
4.3.5 Print Configuration The Configuration Label provides current database information, including the Application Version, which can be output as a label or as a file. Bulleted items indicate host changes not yet saved. 4.3.6 Print Last Label Print Last Label reprints the most recent format output by the printer. If a job was cancelled prior to completion, or if power was removed since the last print job and this label request, VOID will be printed. 4.3.
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Operating, Adjusting and Maintaining the Printer 5 5.1 Displayed Messages During operation the printer (when not in Menu or Test Mode) displays several types of information: • Prompts and Condition Messages (see Section 5.1.1); and, • Fault and Warning Messages (see Section 6.1.2). 5.1.1 Prompts and Condition Messages Prompts appear as the result of an action or when an action is required during operation, while Condition Messages indicate an operational state.
Prompts and Condition Messages (continued) Displayed Message Action / State The FEED Key was pressed following a fault and now the printer is attempting to clear the condition. No action is required. The network card is initializing, a normal condition following power-up or a reset. No action is required. Depending upon the settings, it may take a few minutes. This is the menu gateway when security is enabled. A four-digit password must be entered for access. Enter the correct password.
Prompts and Condition Messages (continued) Displayed Message REMOVE RIBBON PRESS ANY KEY SAVE CHANGES? SUCCESSFUL Description The TEST Key was pressed and held, or CLEAN HEAD NOW was selected, but ribbon is installed. Database changes were made that require confirmation. Action / State Remove ribbon and press any key to proceed. Press YES to accept the changes, or NO to discard them. If changes require a reset, it will automatically be invoked. The selected operation was successfully completed.
5.2 Calibration Calibration ensures correct media detection. Use Standard Calibration if the quick method (see Section 3.4) fails. 5.2.1 Standard Calibration Standard Calibration provides dynamic readings, which can be helpful when using media with small position-critical notches or marks. Three calibration samples are required: Empty – with nothing over the sensor; Gap (or Mark) – with media liner, a notch, or a mark over the sensor; and, Paper – with the label (and liner, if any) over the sensor.
Standard Calibration (continued) Step Action Proceed according to the media type: Displayed Message Comment For die-cut media: This sets the gap (or mark) value, where “yyy” represents the current sensor reading. SCAN BACKING PRESS ESC KEY • Die-Cut – Remove a label or two from the liner then install the media. Position the Media Sensor under the liner area and press ESC. E yyy - Or, for reflective media: SCAN MARK PRESS ESC KEY • Notched (or Reflective) – Install media.
Standard Calibration (continued) Step Action Displayed Message Comment Calibration was successful. G Observe the calibration result. Press ESC then EXIT to return to READY. H 5.2.2 When calibrating gap or reflective media, press and hold the FEED Key until at least one label is output. CALIBRATION COMPLETE If WARNING LOW BACKING is displayed, calibration was successful (for possible messages see Section 5.1). CALIBRATION COMPLETE Followed by... The printer is now ready for use.
Advanced Entry Calibration Step Action Displayed Message CANNOT CALIBRATE A Turn ON the printer. -orUNCALIBRATED Comment Wait briefly for initialization to complete; see Section 4.1.1. B Press ENTER to access MEDIA SETTINGS. Then using the UP Button, scroll to SENSOR CALIBRATION. MEDIA SETTINGS ADVANCED MENU must be enabled to access the calibration selections. C Press ENTER to access SENSOR CALIBRATION. Using the DOWN Button, highlight ADVANCED ENTRY then press ENTER.
Advanced Entry Calibration (continued) Step Action Displayed Message Use the buttons to set the Gain Number to 00 and then press ENTER. F Record the sensor reading as a Label Value for Gain Number 00 in a table (32 rows by four columns, with headings similar to those shown below.) TRAN SENSOR GAIN yyy (0 - 31) 00 Comment This is the Label Value for a gain setting of 00, where “yyy” represents the current sensor reading.
Advanced Entry Calibration (continued) Step Action Displayed Message Raise the printhead assembly then proceed according to the media type: Comment • Notched – Position the (1) Do not position the Media Sensor under a perforation; and if using preprinted media, ensure the label area placed over the sensor is free of text, graphics, lines, etc. • Reflective – Position the (2) Do not move the Media Sensor after this step.
Advanced Entry Calibration (continued) Step J Action Displayed Message Use the buttons to increment the Gain Number by one and then press ENTER. Record the TOF Value. Repeat this process for each Gain Number. TRAN SENSOR GAIN yyy (0 - 31) 01 Comment These are TOF Values, where “yyy” represents the current sensor reading.
Advanced Entry Calibration (continued) Step Action L Use the buttons to set the Gain Number determined in the previous step. Press ENTER to enable the setting. Displayed Message Comment TRAN SENSOR GAIN yyy (0 - 31) 18 This example uses Gain Number 18. Complete a table (see example below) using new measurements, as follows: (A) Raise the Printhead Assembly. Place the label over the Media Sensor then lower and latch the Printhead Assembly. Record the sensor reading as P.
Advanced Entry Calibration (continued) Step Action Displayed Message Comment Press the ESC Key. N Use the buttons to scroll to PAPER SENSOR LEVEL (or if using reflective media, REFL PAPER LEVEL) and then press ENTER. PAPER SENSOR LEVEL (0 - 255) 173 This is the Paper value. Use the buttons to set the Paper value determined in Step M and then press ENTER. Press the ESC Key. O Scroll to GAP SENSOR LEVEL (or, if using reflective media, MARK SENSOR LEVEL) and then press ENTER.
Advanced Entry Calibration (continued) Step Action Displayed Message Comment The printer is ready for use. R Press and hold the FEED Key until at least one label has been output. CALIBRATION COMPLETE Followed by... READY If the calibration attempt fails, try desensitizing the sensor as follows: Re-enter the ADVANCED MENU. Go to MEDIA SETTINGS / SENSOR CALIBRATION / ADVANCED ENTRY / TRAN (or REFL) SENSOR GAIN and lower the corresponding GAIN SETTING by one. Exit the menu and save your changes.
5.3.2 Level One Reset Level One reset returns the factory default settings, or if saved a Factory Setting File. To perform a Level One Reset: • 5.3.3 Select SET FACTORY DEFAULTS in the menu; see Section 4.2.4. Level Two Reset Level Two reset returns the printer to the firmware default settings and clears all parameters. To perform a Level Two Reset: • While turning ON the printer, press and hold the three Soft Keys (see Section 4.1) until the SYSTEM RESET message flashes.
Adjust the Printhead Leveling Cam as follows: A. With media loaded, download your label format (or use a Test Menu format) then begin printing a small batch of labels. B. While observing the printed output, rotate the Leveling Cam counter-clockwise until the image fades across the label, as shown in Example 1 (below). C. While observing the printed output, rotate the Leveling Cam clockwise until the image is complete, with even contrast, as shown in Example 2 (below).
5.4.2 Printhead Pressure Adjustment Printhead Pressure Adjustment should only be performed after attempting to improve print quality through the use of other print quality controls (see Section 3.5). A. With media loaded, download your label format (or use a Test Menu format) then begin printing a small batch of labels. B.
• • • • • Isopropyl alcohol • • • • Cotton swabs Clean, lint-free cloth Lens tissue Soapy water/mild detergent Compressed air Printhead Cleaning Cards or Printhead Cleaning Film Vacuum Cleaner Soft-bristle brush Schedule The following table details the recommended cleaning schedules: Recommended Cleaning Schedule* Component / Area Cleaning Interval** Exterior Surfaces As needed, based on a weekly visual inspection. Mild detergent applied with a dampened cloth; see Section 5.5.7.
5.5.1 Cleaning the Printhead Never use a sharp, hard or abrasive object on the printhead. If print quality declines (symptoms can include unreadable bar codes or streaks through text and graphics), the typical cause is debris buildup on the printhead which, left unattended, can lead to premature dot failure. To help you remember this important procedure, the printer can be programmed to prompt you for cleaning; see Section 4.2.1.
C. Allow the printhead to dry. Reinstall media (and ribbon, if needed). Plug in the printer and turn ON the Power Switch. Run a few sample labels and examine them. If streaking is still present, use Cleaning Card Procedure, below; otherwise, this completes cleaning. If the CLEAN HEAD SCHEDULE has been set, enter the menu and select RESET COUNTER; see Section 4.2.1.
5.5.2 Cleaning the Fan Filter On equipped models, a Fan Filter keeps dust and debris from entering the printer. To assure continued airflow through the printer, clean the Fan Filter as follows: A. Turn OFF the Power Switch and unplug the power cord from the AC Receptacle. B. Using a vacuum, clean the Fan Filter. 5.5.3 Cleaning the Interior Compartment Inside the printer, paper dust from the media can accumulate to produce small voids in the print.
5.5.4 Cleaning the Media Sensing Components Paper dust and adhesive from the media can accumulate on the sensing components and produce TOF problems. To avoid problems, clean the Media Sensor and Light Bar as follows: A. Turn OFF the Power Switch and unplug the power cord from the AC Receptacle. B. Unlock the Printhead Latch, raise the Printhead Assembly, and remove media. C. Using compressed air, clean all debris from the Media Sensor and the Light Bar.
A. Turn OFF the Power Switch and unplug the power cord from the AC Receptacle. B. Raise the Cover then remove the Door and tearbar. Unlock the Printhead Latch and raise the Printhead Assembly. C. Remove media and ribbon. D. Using a Cotton Swab (or lint-free cloth) dampened with isopropyl alcohol, wipe the Platen and the Assist Roller clean. Manually rotate the rollers as necessary, wiping, rotating, and repeating until the surfaces of each are clean. 5.5.
C. Using a Cotton Swab dampened with alcohol, wipe the Ribbon Shield clean. D. Reload media and ribbon then close the Cover.
5.5.7 Cleaning the Exterior Surfaces When soiled, the exterior surfaces of the printer should be cleaned using a general-purpose cleanser. Never use abrasive cleansers or solvents, and never pour a cleanser directly onto the printer. A. Turn OFF the Power Switch and unplug the power cord from the AC Receptacle. B. Using a soft cloth (or sponge) dampened with a non-abrasive cleanser, wipe the exterior surfaces clean. C. Allow the surfaces to dry before reconnecting power. 5.
Use the following list of solutions if errors occur when attempting an update: Firmware Updating Error Messages Displayed Message DECOMPRESSION ERROR Descriptions / Possible Causes / Solutions An error occurred during the decompression and transfer of file data from cache storage into the Flash memory. Confirm the firmware version and try the download again; however, if the problem continues call for service. ERROR ERASING FLASH Flash memory could not successfully be erased.
Boot Loader Update Procedure Step A Displayed Message READY Action Using the DOS copy command (where “filename” is the program to be loaded and “lpt1” is the selected interface port), enter the following: copy filename lpt1: B C UPGRADING SOFTWARE As an example, this would be entered as: copy BOOTHE99_1101.bs lpt1 (Where lpt1 can differ to include other ports, as available.) The Ready Indicator will flash as data is received. The new program is being stored and verified. H4212.
B. Call to get the unlock code and enter it into the printer. Turn OFF the printer. C. Turn OFF the printer. Connect your computer to the printer via the parallel or USB port, and then turn ON the printer. D. Using the Windows print driver, open the Printer Properties box and select the “Tools” tab. Then, from the “Action” drop-down box, select “Send File to Printer.” E. When prompted, browse to the downloaded font file on your computer’s hard drive and then send that file to the printer.
Font Download Messages (continued) Displayed Message Descriptions / Possible Causes / Solutions SYSTEM FAULT Insufficient memory space for the file exists in the destination module. Try selecting a different destination module or clear some space on the module and perform the download again. WRITING FLASH The file was successfully decrypted, verified, and is now being written into the destination module. WRITING FLASH FAILED The file failed checksum verification after being written to the module.
5.9 Replacing the Printhead If the printhead needs to be replaced, follow the procedure below: • Only use a Datamax-O’Neil IntelliSEAQ™ printhead. • Printheads are fragile; handle with extreme care and never use sharp objects on the surface. • If you have questions, contact a qualified technician or Datamax-O’Neil Technical Support before proceeding. A. Turn OFF the Power Switch then touch a bare metal printer surface (e.g., the frame) to discharge any static electricity present on your body. B.
H. If removed, reinstall ribbon. Lower and lock the Printhead Assembly. Plug in the printer and turn ON the Power Switch. Print a Validation Label (see Section 4.3.4) then compare the contrast levels between the current label and a previously printed label; if necessary, adjust the DARKNESS setting (see Section 4.2.2) until similar black levels are produced.
6 Troubleshooting 6.1 Problem Resolution When a problem is encountered, the information in this section will help resolve it. Locate the description of the problem to find an appropriate solution. For problems that are accompanied by a displayed message, see Section 6.1.2. 6.1.1 Depending on your labeling program and the printer's menu settings, some commands and selections can be ignored. See HOST SETTINGS (Section 4.2.5) for more information and consult your software vendor for program information.
General Resolutions (continued) If experiencing this problem… Try this solution… With the memory device properly installed (see Section 2.2.3) in the printer, observe the display and proceed accordingly: External memory device is not recognized: Intellifont will not print: • If the appropriate Current State Icon (see Section 4.1.1) is present, ensure that the module has been formatted. • If the Current State Icon is not present, ensure that the device is a recognizable type.
General Resolutions (continued) If experiencing this problem… Try this solution… Check the following possibilities: • Verify that the AC power cord is connected to the outlet and to the printer, and that the Power Switch is ON; • Verify that the AC outlet is functioning, or move the printer to another location on a different circuit; • Replace a possibly damaged AC cord; • The line fuse may be blown (call for service); or, • If using a tall model, possible disconnected or defective fan; call for
General Resolutions (continued) If experiencing this problem… Try this solution… Ensure that the printer is at READY then observe the display when sending your label format to the printer and proceed accordingly: • If Receiving Data (see Section 4.1.1) is not indicated, check the protocol, port settings and / or IP Address between the printer and host. If networking, check for the appropriate Current State Icon.
6.1.2 Warning and Fault Messages The printer displays messages when the possibility of a problem or an actual fault occurs. Depending upon the displayed message, find the possible action or solution in the tables below. Warning and Fault Messages do not appear when in Menu or Test Mode. Warning Messages Displayed for about three seconds, Warning Messages assume a low priority and indicate a pending change in printer configuration, or an operating condition that could lead to a fault.
Warning Messages Fault Messages (continued) Displayed Message Description Possible Solution(s) Clean the printhead (see Section 5.5.1). HEAD NEEDS CLEANING The scheduled printhead cleaning distance has been reached. HOST CHANGES PENDING The host has changed the configuration of the printer, but those changes cannot take effect until a “host reset command” is issued. To save these changes, send a host reset command (in DPL); or, to discard the changes, perform a soft reset (see Section 5.3.1).
Fault Messages These high priority messages alert you to a printer fault condition. (Alternate messages may occur when downloading font, firmware, or Boot Loader files.) To return operation after a fault occurs, the fault must be corrected and the FEED Key pressed. Fault Messages Displayed Message Description ADC FAULT The printer has detected an analog to digital circuit converter failure. Cycle printer power OFF and ON. If the fault does not clear, call for service. The Printhead is not latched.
Fault Messages (continued) Displayed Message HEAD CLEANING FAULT Description The scheduled printhead cleaning has been exceeded by an amount equal to three times the preprogrammed distance. Possible Solution(s) Clean the printhead (see Section 5.5.1). To change the cleaning setting, enter ADVANCED MENU / MEDIA SETTINGS / PRINTHEAD CLEANING MENU.
Fault Messages (continued) Displayed Message REFLECTIVE MODE CANNOT CALIBRATE REFLECTIVE MODE FAULTY SENSOR Description Possible Solution(s) Consistently low sensor readings were detected. Press any key to continue. Ensure that the reflective mark was inserted face down. Also, ensure that the sensor is clean and that the reflective mark is made from carbon-based ink. Retry calibration (see Section 5.2). Consistently high sensor readings were detected. Press any key to continue.
Fault Messages (continued) Displayed Message Description Possible Solution(s) If using direct thermal stock, change the Media Type setting to Direct Thermal; otherwise ensure that ribbon is installed. Two causes are possible: RIBBON FAULT (1) The Thermal Transfer media type has been selected, but no ribbon movement or only sporadic movement has been detected. (2) The ribbon sensor values have changed. TEMPERATURE FAULT 116 The printer has shutdown due to the printhead temperature.
Fault Messages (continued) Displayed Message Description Possible Solution(s) Check the following possibilities: The printer could not find a TOF mark within the maximum length setting, or TOF was encountered in an unexpected place. TOP OF FORM FAULT When the SENSOR TYPE is REFLECTIVE, this indication is given for Out Of Stock. • Calibration may be necessary (see Section 3.4); • The Media Sensor may need adjustment (see Section 3.2); • The Media Guide may need adjustment (see Section 3.
To decode data strings the Class Series 2 Programmer’s Manual is an essential reference (see the Accessories CD-ROM). Also, some software programs use bit mapping, which can make diagnosis difficult – contact Datamax-O’Neil Technical Support with any questions. 118 To return Operating Mode, enter the DIAGNOSTICS and disable HEX DUMP MODE. Exit the menu and save the changes.
7 Specifications 7.1 General This section identifies shared parameters and features of the printer models. Embedded Bar Codes & Fonts See the Class Series 2 Programmer’s Manual for details.
Environmental Operating Temperature Range: 32° to 100° F (0° to 38° C) Storage Temperature: 0° F – 140° F (-17° C to 60° C) Humidity Range: 10% – 95% non-condensing Dust: Non-conducting, non-corrosive Electromagnetic Radiation: Moderate RF fields can be tolerated. 7.2 Model-Specific Specifications This section identifies unique parameters and features of the printer models, where X denotes the tall version of the model. H-4212, H-4310, H-4408, & H-4606 Models Mechanical Height: 13 inches (329.
Printing (continued) Resolution: 203 DPI (8 dots/mm); H-4212 300 DPI (12 dots/mm); H-4310 406 DPI (16 dots/mm); H-4408 600 DPI (23.6 dots/mm); H-4606 Dot Size (nominal): .0043" X .0052" (.11 mm x .13 mm); H-4212 .0027" X .0043" (.07 mm x .11 mm); H-4310 .0013" X .0018" (.03 mm x .05 mm); H-4408 .0008" X .0015" (.02 mm x .
Media (continued) H-4212, H-4310, H-4408, & H-4606 Media Dimensional Requirements Designator A Label width B Liner width C Minimum Description Media thickness F Notch opening width G Media edge to sensor aperture I J K inches mm 1.00 25 4.65 118 1.00 25 4.65 118 .08 2 – – .25 6 – – .0025 .06 .01 .25 .08 2 – – .20 5 2.25 70 .47 12 4.65 118 .25 6 – – .08 2 – – .
Printing Method: Direct Thermal or (optional) Thermal Transfer Speed: 2 - 12 IPS (51 - 305 MMPS); H-4212X 2 - 10 IPS (51 - 254 MMPS); H-4310X 2 - 6 IPS (51 - 152 MMPS); H-4606X Resolution: 203 DPI (8 dots/mm); H-4212X 300 DPI (12 dots/mm); H-4310X 600 DPI (23.6 dots/mm); H-4606X Dot Size (nominal): .0043" X .0052" (.11 mm x .13 mm); H-4212X .0027" X .0043" (.07 mm x .11 mm); H-4310X .0008" X .0015" (.02 mm x .
Media (continued) H-4212X, H-4310X, & H-4606X Media Dimensional Requirements Designator A Label width B Liner width C Minimum Description Media thickness F Notch opening width G Media edge to sensor aperture I J K inches mm 1.00 25 4.65 118 1.00 25 4.65 118 .08 2 – – .25 6 – – .0025 .06 .01 .25 .08 2 – – .20 5 2.25 70 .47 12 4.65 118 .25 6 – – .08 2 – – .
Printing Method: Direct Thermal or (optional) Thermal Transfer Speed: 2 - 10 IPS (51 - 254 MMPS); H-6210 2 - 8 IPS (51 - 203 MMPS); H-6308 Resolution: 203 DPI (8 dots/mm); H-6210 300 DPI (12 dots/mm); H-6308 Dot Size (nominal): .0043" X .0052" (.11 mm x .13 mm); H-6210 .0027" X .0043" (.07 mm x .
Media (continued) H-6210 & H-6308 Media Dimensional Requirements Designator A Label width B Liner width C Minimum Description Media thickness F Notch opening width G Media edge to sensor aperture I J K inches mm 2.00 51 6.7 170 2.00 51 6.7 170 .08 2 – – .25 6 – – .0025 .06 .01 .25 .08 2 – – .20 5 2.25 70 .47 12 6.7 170 .25 6 – – .08 2 – – .
Printing Method: Direct Thermal or (optional) Thermal Transfer Speed: 2 - 12 IPS (51 - 305 MMPS); H-6212X 2 - 10 IPS (51 - 254 MMPS); H-6310X Resolution: 203 DPI (8 dots/mm); H-6212X 300 DPI (12 dots/mm); H-6310X Dot Size (nominal): .0043" X .0052" (.11 mm x .13 mm); H-6212X .0027" X .0043" (.07 mm x .
Media (continued) H-6212X & H-6310X Media Dimensional Requirements Designator A Label width B Liner width C Minimum Description Media thickness F Notch opening width G Media edge to sensor aperture I J K inches mm 2.00 51 6.7 170 2.00 51 6.7 170 .08 2 – – .25 6 – – .0025 .06 .01 .25 .08 2 – – .20 5 2.25 70 .47 12 6.7 170 .25 6 – – .08 2 – – .
Printing Method: Direct Thermal or (optional) Thermal Transfer Speed: 2 - 8 IPS (51 – 203 MMPS) Resolution: 300 DPI (12 dots/mm) Dot Size (nominal): .0027" X .0039" (.07 mm X .
Media (continued) H-8308X Media Dimensional Requirements Designator Label width B Liner width C Minimum Description A [3] Gap (or notch) between labels [3] D Label length E Media thickness F Notch opening width G Media edge to sensor aperture H I J K [1] [2] Reflective mark width [3] Distance between reflective marks [3] Reflective mark length [3] Label repeat distance Maximum inches mm inches mm 3.00 76 9 228 3.00 76 9 228 .08 2 – – .25 6 – – .0025 .06 .
Thermal Transfer Consider three important factors when selecting thermal transfer media and ribbon combinations: • Label top coating and ribbon combinations may affect image quality; • Ribbon backcoating can provide printhead protection and, depending upon the formula, help reduce static buildup; and, • The ribbon width, when slightly wider than the media, can also guard the printhead against media abrasion.
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Appendix A Module Assignments, and File Handling Definitions and Messages Module Assignments Memory Module Designator Definition / Location D DRAM (Main Logic Card) F SD Memory Card (Optional, for port-equipped models only) G FLASH (Main Logic Card) H USB Thumbdrive (Optional, for port-equipped models only) I USB Thumbdrive (Optional, for port-equipped models only) X FLASH (Main Logic Card) Y FLASH (Main Logic Card) File Handling Definitions The following file types are supported and, as not
Print File Types (see Section 4.2.3) File Type Definition / Requirements DBM A bit-mapped font file, created after download using “Font Loading Commands” (see the Class Series 2 Programmer's Manual) or PROCESS FILE (above) for use as label typeface. DCM A configuration file for custom printer setup, savable and restorable via the menu or DPL commands (see the Class Series 2 Programmer's Manual for details). This file cannot be copied from the Y Module.
File Handling Messages (continued) Displayed Message MODULE PROTECTED Description The request has been denied because the module is protected. Possible Solution(s) Unprotect the module. Ensure the file is present: • Following a Print File request, this is normal when no print files exist (also, some files will only print the file name); NO FILES AVAILABLE No associated files can be found to perform the requested action.
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Appendix B Resolutions, Widths, Speeds, Emulations, & Custom Adjustments Print Resolutions and Widths Resolutions and Widths Model Printhead Resolution H-4212 & 203 dots/inch H-4212X (8 dots/mm) H-4310 & 300 dots/inch H-4310X (12 dots/mm) H-4408 406 dots/inch (16 dots/mm) H-4606 & 600 dots/inch H-4606X (23.
Speed Ranges Speed Ranges and Defaults Model H-4212 & H-4212X H-4310 & H-4310X H-4408 H-4606 & H-4606X H-6210 H-6212X H-6308 H-6310X H-8308X 138 Function Print Feed Reverse Slew Print Feed Reverse Slew Print Feed Reverse Slew Print Feed Reverse Slew Print Feed Reverse Slew Print Feed Reverse Slew Print Feed Reverse Slew Print Feed Reverse Slew Print Feed Reverse Slew Speed Range IPS 2 – 12 2 – 12 2–4 2 – 16 2 – 10 2 – 12 2–4 2 – 16 2–8 2 – 10 2–4 2 – 16 2–6 2–8 2–4 2 – 16 2 – 10 2 – 12 2–4 2 – 1
Custom Adjustment Ranges Row, Column, and Present Adjust Ranges (in dots) Model Row Adjust and Present Adjust Column Adjust H-4212, H-4212X & H-6212X -100 – 2030 -100 – 100 -150 – 3000 -150 – 150 H-4310, H-4310X, H-6308, H-6310X, & H-8308X Default Setting 000 H-4408 -200 – 4060 -200 – 200 H-4606 & H-4606X -300 – 6000 -300 – 300 Column & Row Emulation Ranges Emulation Ranges (in dots) Model Column Row Default Setting H-4212, H-4212X & H-6212X 153 – 203 103 – 303 203 H-4310, H-4310X,
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Appendix C RS-422/485 Port Configuration The serial port can be configured for RS-422/485 communications, and / or a +5VDC (@ 0.5A maximum) source for powering external devices. The Serial Port default configuration is "RS-232" and Pin 1 "Not Connected." 1. Turn OFF the printer and unplug the power cord. 2. Remove the communication cables from the Main Board. 3. Loosen and remove the two Screws securing the Main Board to the printer. 4.
Communication Jumper Locations +5 Volts Jumper Location 5. Slide the Main Board into the printer and secure it with the two previously removed Screws. 6. Connect communication cables to the Main Board and plug in the power cord. 142 For RS-422/485 communications, ensure that your cable meets the requirements (per the table, right) for proper data transfer.
Appendix D Changing the Menu Language Different languages and / or Datamax-O’Neil-provided translations can be downloaded to replace the standard (English) menu of the printer by changing the spreadsheet that defines the system dictionary. To change the language you will add a new language column (or modify the existing column) in the spreadsheet, click on the “Generate DPL file(s)” radio button, and then send that file(s) to the printer.
B. Click the “Enable Macro” box. The following screen appears: C. Click On Column J and enter the new language, or modify an existing one. Some tips on this process: • Message Size – When entering new messages, reference the “MAX” column: this is the maximum number of characters allowed for this field. (Warnings are displayed when the number of characters is exceeded, or when trying to modify the MAX value; however, if “cutting and pasting” fields, this warning system may be defeated.
F. Download the generated files to the printer – one method is the DOS copy command: copy small.ls lpt1: /b G. Reset the printer by pressing and holding the CANCEL Key for approximately four seconds. H. After resetting, verify operation by printing a Configuration Label (see Section 4.3.5). New language information will be printed under SYSTEM INFORMATION / OPTIONAL LANGUAGES. (Also, the new language will appear on the display as a menu item in SYSTEM SETTINGS / MENU LANGUAGE.
• After downloading a language update, Module Y is left UNLOCKED until the printer is reset or power is cycled. In this state, Module Y will accept font, image and label format downloads. The module will also honor the Clear Module request. Therefore, following an update it is recommended that a reset be performed to lock the module; otherwise, a software package may “Clear All Modules” thus destroying the new menu language(s).
Appendix E Saving a Configuration File Configuration files save and restore printer settings, eliminating the need for special repeated printer setups. Unique filenames can be assigned and settings restored via the host or printer menu. The following example saves a media calibration as a configuration file: Step If file sharing among multiple printers, DO NOT include unique parameters (such as calibrations and adjustments).
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Appendix F Ethernet Setup Because the Print Server makes IP requests at power-up, before making a network connection to the printer consider how your IP Addressing needs to be assigned. IP Addressing of the Internal Ethernet Print Server can be configured two ways: • Using a static IP Address; or, • Using IP Discovery (DHCP, BootP, or RARP). Proceed according to the desired addressing method: At factory default settings, IP DISCOVERY is DISABLED.
Configuration Using IP Discovery DHCP, BootP, and RARP are services that provide a method for assigning and maintaining IP Addresses. With IP Discovery enabled, the Print Server obtains IP information from this service. IP Discovery must first be enabled for use. Assign IP Discovery by following the steps below: When IP DISCOVERY is ENABLED you will not be able to change the IP ADDRESS, SUBNET MASK, or GATEWAY. A. Without connecting the Ethernet cable, turn ON the printer. Press the MENU Button. B.
Using the HTML Pages The resident HTML (Web) pages allow configuration of network and printer settings, status queries, and diagnostic tests. To configure the Print Server and other internal printer settings, you can access the printer via HTML pages using any Web browser. Samples and comment text is given in the screenshots that follow. Access the HTML Pages as follows: A. In your Web browser, choose File > Open. B. Enter the IP address of the Print Server and press Enter. (The default IP Address is 192.
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Appendix G Printer Driver and Port Setup Install the Printer Driver and Port software according to the host’s operating system. Windows 95/98 Driver and Port Installation 1 Start the Windows “Add Printer Wizard” and this screen should appear. Click Next>. 2 Ensure that Local Printer is selected and then click Next. 3 Click on Have Disk. 4 Insert the Accessories CDROM and click Browse.
Windows 95/98 Driver and Port Installation (continued) 5 Browse to the “\DRIVERS\Seagull” folder on the CDROM, ensure the file “xp.inf” is selected and click OK. 6 Click OK. 7 Select your printer from the list and then click Next. 8 Your computer will now copy the necessary files from the CD-ROM. 9 When prompted to choose a port, select FILE and click Next. (Later, you will setup the network port from the printer properties.) 10 Name your printer in the Printer Name: field.
Windows 95/98 Driver and Port Installation (continued) 11 From the Windows desktop click Start / Settings / Printers. 12 After the Printers window opens, right-click on the printer icon and select Properties from the drop down menu. 13 Click on the Details tab and then click Add Port. 14 In the Add Port window, Select Other and “Seagull Scientific Port” and then click OK.
Windows 95/98 Driver and Port Installation (continued) 15 In the Name or IP Address: field, enter the IP address of your printer. The Port Number and Port Name fields do not need to be changed. When finished click OK. 16 Click Apply and then click OK. The driver and port installation is now complete. The printer can be selected through any Window’s application. Windows NT 4.0 Driver and Port Installation 1 156 Start the Windows “Add Printer Wizard”.
Windows NT 4.0 Driver and Port Installation (continued) 3 Double-click LPR Port. 4 In the top field enter the IP address of your printer. In the bottom field enter PORT1. When finished click OK. 5 Click Close. 6 Click Next. 7 Click on Have Disk. 8 Insert the Accessories CDROM and click Browse.
Windows NT 4.0 Driver and Port Installation (continued) 9 Browse to the “\DRIVERS\Seagull\ Nt4\” folder on the CD-ROM, ensure the file “for nt 4.0 only…” is selected and click Open. 10 Click OK. 11 Select your printer from the list and then click Next. 12 Name your printer in the Printer name: field. Next select whether or not to set this printer as your default printer. Then Click Next. 13 Select whether or not to share this printer on your network. Then Click Next.
Windows NT 4.0 Driver and Port Installation (continued) 15 Your computer will now copy the necessary files from the CD-ROM. The driver and port installation is now complete. The printer can be selected through any Window’s application. Windows 2000 Driver and Port Installation 1 Start the Windows “Add Printer Wizard”. The following screen should appear, click Next>. H-Class 2 Ensure that Local Printer is selected and then click Next.
Windows 2000 Driver and Port Installation (continued) 3 Select on Create a new port: and then select Standard TCP/IP Port from the drop down menu. Click Next. 4 Click Next. 5 In the Printer Name or IP Address: field enter the IP address of your printer. The Port Name field does not need to be changed. When finished click Next. 6 Ensure Standard is selected and then click Next. 7 Confirm your settings and then click Finish. 8 Click on Have Disk.
Windows 2000 Driver and Port Installation (continued) 9 Insert the Accessories CDROM and click Browse. 10 Browse to the “\DRIVERS\Seagull” folder on the CDROM, ensure the file “xp.inf” is selected and click OK. 11 Click OK. 12 Select your printer from the list and then click Next. 13 Name your printer in the Printer name: field. Next select whether or not to set this printer as your default printer. Then Click Next. 14 Select whether or not to share this printer on your network. Then Click Next.
Windows 2000 Driver and Port Installation (continued) 15 Select No then Click Next. 16 Confirm your settings and then click Finish. 17 If prompted with the "Digital Signature Not Found" window, click Yes to continue installation. 18 Your computer will now copy the necessary files from the CD-ROM. 162 The driver and port installation is now complete. The printer can be selected through any Window’s application.
Windows XP Driver and Port Installation 1 Start the Windows “Add Printer Wizard.” The following screen should appear. Click Next>. 2 Ensure that Local Printer is selected and then click Next. 3 Select on Create a new port: and then select Standard TCP/IP Port from the drop down menu. Click Next. 4 Click Next. 5 In the Printer Name or IP Address field enter the IP address of your printer. The Port Name field does not need to be changed. When finished click Next.
Windows XP Driver and Port Installation (continued) 7 Confirm your settings and then click Finish. 8 Click on Have Disk. 9 Insert the Accessories CDROM and click Browse. 10 Browse to the “\DRIVERS\Seagull” folder on the CDROM, ensure the file “xp.inf” is selected and click OK. 11 Click OK. 12 Select your printer from the list and then click Next.
Windows XP Driver and Port Installation (continued) 13 Name your printer in the Printer name: field. Next select whether or not to set this printer as your default printer. Then Click Next. 14 Select whether or not to share this printer on your network. Then Click Next. 15 Select No then Click Next. 16 Confirm your settings and then click Finish. 17 If prompted with the "Digital Signature Not Found" window, click Continue Anyway to continue installation.
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Glossary alphanumeric Consisting of alphabetic, numeric, and other symbols. backing material The silicon-coated paper carrier material to which labels with adhesive backing are affixed. Also referred to as “liner”. bar code A representation of alphanumeric information in a pattern of machine-readable marks. The basic categories are divided into one-dimensional (UPC, Code 39, Postnet, etc.) and two-dimensional bar codes (Data Matrix, MaxiCode, PDF417, etc.).
DPI (dots per inch) A measurement of print resolution, rated in the number of thermal elements contained in one inch of the printhead. Also referred to as “resolution”. DPL (Datamax-O’Neil Programming Language) programming commands used specifically for control of and label production in Datamax-O’Neil printers. A complete listing of commands can be found in the Class Series 2 Programmer’s Manual.
notched stock Media, typically tag stock, with holes or notches in the material that is used to signal the top-of-form. The printer must be set to “gap” to use this media type. on demand An output regulator (i.e., the Present Sensor) that inhibits printing when a label is already present. preprinted media Label stock that contains borders, text, or graphics, floodcoating, etc. perforation Small cuts extending through the backing and/or label material to facilitate their separation.
