Operator`s manual
iv 
5.2.1  Leveling Cam Adjustment........................................................................ 85 
5.2.2  Burn Line Adjustment.............................................................................. 87 
5.3 Printhead Replacement ..................................................................................... 89 
5.4 Maintenance Schedule...................................................................................... 93 
5.4.1  Cleaning the Printhead............................................................................ 94 
5.4.1.1  Cotton Swab Procedure ............................................................ 95 
5.4.1.2  Cleaning Card Procedure.......................................................... 96 
5.4.1.3  Cleaning Film Procedure........................................................... 97 
5.4.2  Cleaning the Rollers................................................................................ 99 
5.4.3  Cleaning the Peel Assembly.................................................................. 100 
5.4.4  Cleaning the Media Sensor, Media Path, and Peel Bar........................... 101 
5.4.5  Cleaning Exterior Surfaces.................................................................... 102 
5.5  Application Program Updates........................................................................... 102 
5.5.1  Updating the Application Version ........................................................... 103 
5.5.2  Possible Problems during an Update..................................................... 104 
5.6  Boot Loader Program Updates......................................................................... 105 
Troubleshooting 
6.1 General Resolutions........................................................................................ 107 
6.2  Warning and Fault Messages........................................................................... 111 
6.3  Hex Dump Mode ............................................................................................. 116 
6.4  Resetting the Printer........................................................................................ 117 
6.4.1 Soft Reset............................................................................................. 117 
6.4.2  Level One Reset ................................................................................... 117 










