Operator`s manual

112 A-Class
Fault Messages:
Fault Messages are high priority messages to alert to an error condition in the printer. If more than one
fault is detected, the display will cycle the different messages.
 Note: To return to normal operation following a fault, the fault must be corrected and then the FEED Key must
be pressed to clear the condition.
Printer Fault Messages
Displayed Message Description Possible Solution(s)
24V OUT OF TOLERANCE
!
!
The printer has detected a drop in
the 24-volt power supply.
Try cycling the printer power ‘Off’
and ‘On’. If the fault does not clear,
call for service.
!
ADC FAULT!
!
The printer has detected an analog
to digital circuit converter failure.
Try cycling the printer power ‘Off’
and ‘On’. If the fault does not clear,
call for service.
!
DMA FAULT!
!
The printer has detected a Direct
Memory Access failure.
Try cycling the printer power ‘Off’
and ‘On’. If the fault does not clear,
call for service.
!
GAP MODE
CANNOT CALIBRATE
!
!
The printer has detected
consistently low sensor readings
for the media.
Press any key to continue. Ensure that
media was inserted in the media
sensor during the appropriate
calibration step; also ensure that the
sensor is clean. Retry the calibration.
If the problem persists, try the
‘Advanced Entry Calibration’; see
Section 5.1.3.
!
GAP MODE
FAULTY SENSOR!
!
!
!
The printer has detected
consistently high sensor readings
for the media.
Press any key to continue. Ensure that
media was removed from the media
sensor during the appropriate
calibration steps; also ensure that the
sensor is clean. Retry the calibration.
If the problem persists, call for
service.
!
HEAD CLEANING FAULT!
!!!
!
The scheduled printhead cleaning
has been exceeded by an amount
equal to three times the pre-
programmed distance.
Press and hold the TEST Key, or
select ‘CLEAN HEAD NOW’. See
Section 5.4.1 for details.
!
HEAD/COVER UP FAULT
!
!!!
!
The printhead is in the ‘up’
position or the Cover Sensor is
open.
Lower and lock the Head Lift Lever
(see Section 3.4); or, close the Access
Cover.