Operator`s manual

A-Class 113
Printer Fault Messages (continued)
Displayed Message Description Possible Solution(s)
!
OUT OF STOCK!
!
!!
!
The printer cannot detect media.
Try the following:
1) Load media; see Section 3.4.
2) Ensure that the labels are passing
through the Media Sensor, and
that the Media Sensor is
positioned over the media; see
Section 3.5.
3) If using media with large gaps,
adjust the Paper Out Distance; see
Section 4.2.2.
4) Calibrate the printer; see Section
5.1.
!
POSITION FAULT!
!
!!
Three possible causes:
(1) An update was made to the
Application Version of the
firmware; (2) the printer was
powered-off or reset during a
ribbon, out of stock or TOF fault;
or (3) the printer was unable to
complete the Media Calibration.
Depending upon the cause:
(1) Press the FEED Key in an attempt
to identify and then clear the fault;
or
(2) If necessary, calibrate the printer;
see Section 5.1.
PRINT ENGINE FAULT
The printer has detected a problem
within the print logic.
Try cycling the printer power ‘Off’
and ‘On’. If the fault does not clear,
call for service.
!
RAM FAULT!
!!
The system has detected a RAM
failure.
Try cycling the printer power ‘Off’
and ‘On’. If the fault does not clear,
call for service.
!
REFLECTIVE MODE
CANNOT CALIBRATE!
!!
!
Consistently low sensor readings
were detected.
Press any key to continue. Ensure that
the reflective mark was inserted
facedown in the media sensor during
the appropriate calibration step; also,
ensure that the reflective mark is
made of carbon based ink, and that
the sensor is free of debris. Retry
calibration. If the problem persists, try
an ‘Advanced Entry Calibration’; see
Section 5.1.3.